Synapse Cardiovascular Comments

 
 View Product Scores

Preferences

   Bookmark

Related Blogs

How do Enterprise Decisions Affect Cardiology?

Current Time Inside Cache Tag Helper: 1/19/2021 1:26:47 AM and Model.EvProductId = 1685

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

Functionality and Upgrades

Synapse Cardiovascular’s reporting is functional, and it does the job. We have a lot of issues with...

Jan 2021
 Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

Synapse Cardiovascular isn’t perfect. We are looking at other products, but there is no perfect...

Jan 2021
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We ran into some issues with an upgrade that Fujifilm hadn't encountered before. The issues were...

Dec 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

The fact that we have Fujifilm's entire profile of products speaks a lot for what we feel about the...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Fuji has been fairly stable, but they seem to be behind on their technology. They have been talking...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have not seen a lot of added functionality on the structured reporting side in quite a while,...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Fuji is trying to move toward one platform for PACS, cardiology, and VNA. We have put things on hold...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Synapse Cardiovascular is a good system. We have had it a long time, and we have a good relationship...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our echo department loves Synapse Cardiovascular. They have gotten used to the system, so they are...

Dec 2020
 Helpful

 or  to see details.

Manager

Technology

Fujifilm is the absolute worst in terms of keeping promises. The system crashes in the middle of the...

Dec 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We want a way to get discrete measurements out of Synapse Cardiovascular. Our echo doctors sometimes...

Dec 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is not very easy to navigate or maneuver through, especially if we need to do any kind of...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We have had the system for a long time, but it is definitely something we might look at replacing in...

Oct 2020
 Helpful

 or  to see details.

Director

Service and Support

Fuji could improve their support. We often can’t reach anybody by phone right away, so we have to...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The reports get out. We can usually get everything taken care of just fine. All imaging software is...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I would buy the newer version of the software for sure. It was great. It would take some time to get...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

It has been a while since we had a big upgrade. The last big upgrade really helped with the speed of...

Oct 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The vendor doesn’t nickel-and-dime. I had them help me out in redoing reports within the last year,...

Oct 2020
 Helpful

 or  to see details.

Director

Implementation and Training

The vendor doesn’t come in and train us. I have only ever been trained by stenographers here on how...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution is specifically geared toward echo. I have used other programs that are made to be...

Oct 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We are doing an upgrade, and it is totally going to change things. Right now, the system is at best...

Sep 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The system is very easy to use, and the functionality for end users is phenomenal. I have already...

Sep 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Fujifilm is not forward thinking. They nickel-and-dime us for everything. We saw a marked change...

Aug 2020
 Helpful

 or  to see details.

Manager

Service and Support

The vendor’s service is very proactive. When we call, we get good service.

Jul 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like all the bells and whistles we can use in the product. I like the feature for the merging of...

Jul 2020
 Helpful

 or  to see details.

Manager

Future Outlook

We don't transfer images often, but when we do, we use CDs. That functionality is a bit cumbersome,...

Jul 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

Having images and reports viewable by anybody where the EHR is available is huge for patient safety...

Jun 2020
 Helpful

 or  to see details.

Director

Future Outlook

I am happy with the product. I think in a year from now, we will have the kinks worked out. I have...

Jun 2020
 Helpful

 or  to see details.

Director

Service and Support

Fuji has done a great job of supporting us through COVID-19. They are trying virtual training. They...

Jun 2020
 Helpful

 or  to see details.

Director

Service and Support

I would buy Synapse Cardiovascular again. I am not the decision-maker in the purchasing, but I...

Jun 2020
 Helpful

 or  to see details.

Director

Service and Support

We had to have the product tweaked to make our physicians happy, but I don’t know whether that was...

Jun 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

I am not sure whether we would have interoperability without the system. The ease of use depends on...

Jun 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We tweaked some things, but the product is working pretty well. The update we are on has a lot more...

Jun 2020
 Helpful

 or  to see details.

Director

Service and Support

I have the contact information of Fuji’s development people, so Fuji is pretty good in terms of...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We struggled with the product in the beginning, and the structured reporting was very clunky and not...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

Fuji's implementation services have been good, but when it comes time to use the product, that is...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product is image agnostic, so we can put all of our DICOM data from any cardiology source in...

May 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The functionality for the CV department has been a challenging spot for us. The product is really...

May 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

With COVID-19, we put in queries to Fujifilm because we are looking at opening field hospitals using...

May 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

If the decision were up to me, I probably would not purchase Synapse Cardiovascular again in its...

May 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Fujifilm doesn’t do much nickel-and-diming. They don't have that many offerings, so we pay for...

May 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

Fujifilm’s upgrades usually haven’t been too different, but the product has always met our needs....

May 2020
 Helpful

 or  to see details.

Director

Service and Support

I think that Fujifilm needs technical staff members who are more versed in their application. There...

May 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

Fujifilm made an attempt to be proactive with a monitoring application, but they found that their...

May 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

I rate Fuji highly during this COVID-19 crisis. We had some days of training where they were...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I like that Synapse Cardiovascular has everything all in one view. All of the reports look similar....

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

The biggest thing I would like to see improved is the image transfer to clients. I know that server...

Apr 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

We don’t get any training from Fujifilm, but we don’t need it.

Apr 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

A year from now, I don’t think that things with Fujifilm will be much different. The cardiologists...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We can live with the product, but if we had the funding, we might go with a different vendor's...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We haven't needed training for the product. When we get an upgrade, it sometimes happens behind the...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

The product is pretty straightforward and somewhat streamlined. The few times that we have needed to...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We would like to see some of the software that is available elsewhere, but it is minimal and very...

Apr 2020
 Helpful

 or  to see details.

Manager

Sales and Contracting

Our experience with Fuji has been favorable. There is a newer version out, and we are in a buying...

Apr 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

I would like to see Fuji be more proactive from an interface perspective and lower costs on the...

Apr 2020
 Helpful

 or  to see details.

Director

Service and Support

We like using FUJIFILM's product in the areas that the vendor advertised, such as the structured...

Apr 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

We would like there to be more options for structured reporting. Right now, the system has a lot of...

Apr 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

FUJIFILM does nickel-and-dime. Every option for customizable reports is chargeable. I would also...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I like the ease of use of the templates for both technologists and cardiologists. The ability to...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

The GUI isn't very user friendly. The patient search mechanism isn't very intuitive. It certainly...

Apr 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

I would like to see improvement in our access to tools. When searching for patient information or...

Apr 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

We haven't seen the realization of the analytics package, and that is the only reason I wouldn't say...

Apr 2020
 Helpful

 or  to see details.

Manager

Implementation and Training

We have sent folks to off-site training, and they have often come back feeling like they haven't...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have had so many issues over the years, but we have built a closer relationship with Fuji to work...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I have a love-hate relationship with the system. Its performance could be better. The physicians are...

Mar 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Technology

We do like the reporting and the ability to have more control, like having modality imaging all in...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Fuji excels in the cardiology echo space. Their universal viewer still lacks some of the...

Feb 2020
 Helpful

 or  to see details.

Manager

Relationship

Fuji is supportive of our road map, and we continue to enjoy working with their team.

Feb 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports

Cardiovascular Structured Reporting 2018: Who Can Set Clinicians Up For Success?
November 2018
Decision Insights Report 2018: National Trends & Best Practices
April 2018
Artificial Intelligence in Imaging 2018: Early Adopters Speak Out
February 2018



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​