
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
It is pretty amazing that we have been using this solution on an older version for as long as we...
Login or Create an Account to see details.
Culture, Loyalty, Product
We are using a very old version of Synapse Cardiovascular. There was an upgraded software version,...
Login or Create an Account to see details.
Relationship
Fujifilm has ramped up their customer service. I call them, and I get what I want. A while ago, we...
Login or Create an Account to see details.
Product
Bringing hemo data into Synapse Cardiovascular is nice. Everything works great. But sometimes if we...
Login or Create an Account to see details.
Loyalty, Product
We had a horrible upgrade of Synapse Cardiovascular years ago, but we are now in a good land. We...
Login or Create an Account to see details.
Loyalty
One thing that is lacking with our most current upgrade of Synapse Cardiovascular is administrative...
Login or Create an Account to see details.
Product
Synapse Cardiovascular is a good product. I have had the benefit of supporting other vendors, so I...
Login or Create an Account to see details.
Product, Value
There are certain changes I get to make in Synapse Cardiovascular, but when we get deeper into the...
Login or Create an Account to see details.
Loyalty, Product
The cath diagram in Synapse Cardiovascular is awesome. Fujifilm completely redid it in the recent...
Login or Create an Account to see details.
Loyalty
At some point, we will go to our other vendor's system. It would be silly to think we wouldn't go to...
Login or Create an Account to see details.
Product
Synapse Cardiovascular has deep connections into our EHR, and we don't even use some of those...
Login or Create an Account to see details.
Relationship
Fujifilm has regular calls that we can attend, and if we have questions, the calls are open. That is...
Login or Create an Account to see details.
Culture, Loyalty, Product
Fujifilm is always delivering new things. They are coming out with their own viewer, which I have...
Login or Create an Account to see details.
Relationship, Product
We have Fujifilm monitoring where they have a loop back into their support tunnel on whether...
Login or Create an Account to see details.
Loyalty, Product
Our physicians say that Synapse Cardiovascular feels like a young product. We have compared it to...
Login or Create an Account to see details.
Product
There are reporting deficiencies in Synapse Cardiovascular, and the reports aren't robust. For...
Login or Create an Account to see details.
Relationship
Fujifilm's support for Synapse Cardiovascular is stretched thin. We don't often get good or timely support....
Login or Create an Account to see details.
Product
The system's interface is much better than the interface in our previous version. It is now much...
Login or Create an Account to see details.
Operations, Product
When we went live with the newest version of Synapse Cardiovascular, there were a bunch of little...
Login or Create an Account to see details.
Operations
Fujifilm did a couple of Webexe trainings and hoped for the best. My staff members pretty much had...
Login or Create an Account to see details.
Relationship
Fujifilm is easily accessible, and they do really well at delivering new technology.
Login or Create an Account to see details.
Loyalty, Relationship
Fujifilm is easy to work with; they just take a long time to get anything done. I honestly don't...
Login or Create an Account to see details.
Loyalty
When we got Synapse Cardiovascular, it was one of the most versatile products that could go with any...
Login or Create an Account to see details.
Loyalty, Product
Synapse Cardiovascular is quite a bit better than Fujifilm’s previous system. There have been...
Login or Create an Account to see details.
Value
Fujifilm doesn’t charge for things that are included as long as they are within the scope or within...
Login or Create an Account to see details.
Relationship
The support at Fujifilm is hard because there is one person who is very responsive, and then...
Login or Create an Account to see details.
Operations
I am not aware of any ongoing training that Fujifilm provides to the end users. There is one...
Login or Create an Account to see details.
Operations, Product
Some of the 3D applications are very clunky in how they work. Users have a hard time understanding...
Login or Create an Account to see details.
Product
There are often errors and issues with the advanced structured reporting in Synapse Cardiovascular....
Login or Create an Account to see details.
Relationship, Operations
We have had really good experiences with implementation from Fujifilm. Synapse Cardiovascular is one...
Login or Create an Account to see details.
Loyalty, Product
The version that we are on with Synapse Cardiology has really given us a good look at Fujifilm’s...
Login or Create an Account to see details.
Loyalty, Product
I am looking for ease of use in the newest version of Synapse Cardiology from a remote environment...
Login or Create an Account to see details.
Operations, Product
We have Synapse Cardiovascular for our cardio solution, and we use the echo structured reports. The...
Login or Create an Account to see details.
Value
Fuji tends to nickel-and-dime us. We feel like there are charges always coming down the pike.
Login or Create an Account to see details.
Relationship, Product
Fujifilm has been good for the most part, and they are reasonable to work with. Sometimes they are...
Login or Create an Account to see details.
Loyalty, Product
Pediatrics is struggling with Synapse Cardiovascular because they don't have easy access to the...
Login or Create an Account to see details.
Product
I wish we could get the summary field to come to our EHR from Synapse Cardiovascular as a discrete...
Login or Create an Account to see details.
Product
Synapse Cardiovascular is very good and easy to use once we get the hang of it. We have adjusted our...
Login or Create an Account to see details.
Loyalty, Relationship
I wish Fujifilm could be a little more transparent about things. We want them to build a road map to...
Login or Create an Account to see details.
Loyalty, Product
Things are going well with Synapse Cardiovascular. We are using them for PET reporting, and that is...
Login or Create an Account to see details.
Product
The structured reporting from Synapse Cardiovascular is good. Sometimes the system is slow to get...
Login or Create an Account to see details.
Relationship, Product
Synapse Cardiovascular is easy to use and maintain. It only takes two FTEs to run the system, and we...
Login or Create an Account to see details.
Relationship, Operations, Product
We upgraded to a newer release of the product, and I wouldn't say that it was a heavy lift. We have...
Login or Create an Account to see details.
Operations, Product
I'm very comfortable with the flow and the configuration side of the product. Switching to...
Login or Create an Account to see details.
Relationship
Fujifilm recently changed the way their phone tree works for support. There have been a fair number...
Login or Create an Account to see details.
Loyalty, Product
We have maintained separate databases between radiology and cardiology. We didn't combine our...
Login or Create an Account to see details.
Product
The system is a little faster now, but it still runs slowly. Fujifilm blames our network, but a safe...
Login or Create an Account to see details.
Product
The echo reporting is lacking and problematic for certain areas. The users are very dissatisfied.
Login or Create an Account to see details.
Operations, Product
One of our upgrades was huge and required retraining, but the new version was much better than the...
Login or Create an Account to see details.
Product
We could still use better analytics and administrative tools. I wonder why the analytics package...
Login or Create an Account to see details.
Operations
We needed external resources to help us implement Synapse Cardiovascular. The external resources did...
Login or Create an Account to see details.
Culture
There are specific functions that we were hoping to address in the new version of Synapse...
Login or Create an Account to see details.
Operations
Our go-live for Synapse Cardiovascular was pretty painful. Fujifilm provide a lot of at-the-elbow...
Login or Create an Account to see details.
Product, Value
With the newest upgrade for Synapse Cardiovascular, our turnaround times for reading echoes have...
Login or Create an Account to see details.
Culture, Loyalty, Operations, Product
Fujifilm told us that the system would be ready out of the box, but that wasn't true. We have found...
Login or Create an Account to see details.
Featured Report
Preferences