Centricity PACS (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Director

Operations

When we implement new technology, vendors like GE HealthCare give us our first training, and off we...

Feb 2024
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Director

Operations

GE HealthCare works with me on my implementation to improve outcomes.

Feb 2024
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Director

Loyalty

We want to get rid of Centricity PACS and purchase something else. GE HealthCare isn’t really...

Feb 2024
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Analyst/Coordinator

Relationship

GE HealthCare's greatest strength is their ongoing support for Centricity PACS. I appreciate that...

Dec 2023
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Analyst/Coordinator

Product

GE HealthCare could improve by having Windows 11 validation for Centricity PACS.

Dec 2023
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Analyst/Coordinator

Relationship

We are very happy with GE HealthCare. Their system is extremely reliable, and GE HealthCare has...

Dec 2023
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Director

Relationship

Our account manager from GE HealthCare is excellent to work with, and the product works well...

Dec 2023
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Manager

Relationship, Product

Centricity PACS is reliable. We like its stability, and the vendor's day-to-day support is excellent....

Dec 2023
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Manager

Loyalty

We are still using the vendor's old viewer, but we are planning to move to GE HealthCare's universal...

Dec 2023
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Manager

Relationship, Operations

We recently did a painful project with the vendor. The system is limited in its ability to view an...

Dec 2023
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Manager

Loyalty

We have increasingly active plans to replace the system. We will likely issue an RFP as soon as our...

Dec 2023
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Manager

Relationship

We have a long-established relationship with GE that we appreciate.

Nov 2023
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Manager

Product

GE's GUI is not too busy, and relevant information can be gathered at a glance.

Nov 2023
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Manager

Relationship, Product

GE needs to improve the cloud functionality for the PACS.

Nov 2023
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Manager

Relationship, Operations

GE needs to increase the availability of resources with knowledge of how the system works for the...

Nov 2023
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Manager

Relationship

GE's biggest strength is excellent support from local field engineers. The vendor has exceeded their...

Nov 2023
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Manager

Product

We like that the product is constantly evolving. Custom requests are always considered. The solution...

Nov 2023
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Manager

Loyalty

We are moving to the next-generation reporting solution in 2024. We are hoping the newer platform...

Nov 2023
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