Centricity PACS Commentary
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User Commentary
Centricity PACS is the workhorse, the PACS that probably defined what a PACS is today more than...
Because of our size and scope, we have some dedicated support resources from GE HealthCare, and they...
We're in the midst of a rollout to replace a lot of our legacy radiology PACS products, including...
Centricity PACS is not in the cloud. That's one of the limitations of the solution. We are looking...
We are grappling with everything. We have a ton of requests asking for images to be stored so that...
We find Centricity PACS to be lagging behind industry standards in features and new technology. GE...
We had hoped to move to the cloud on a hybrid model. GE HealthCare is not there yet, so we are still...
GE HealthCare has done a much better job of being a partner, and the leaders are more involved. They...
The support team and structure are more stable and consistent than they have been in the past. There...
GE HealthCare has been fair, and we feel like pricing is more consistent and transparent. We used to...
Centricity PACS is what I started with, so it is what I know best. It is user-friendly and works...
Centricity PACS meets our needs, but everything else we do is cloud based, and Centricity PACS is...
With GE HealthCare, like many large vendors, there is significant sprawl and a lot of legacy...
Centricity PACS is not part of our long-term plans because it is a very old platform. We do have...
GE HealthCare has moved to another support model, and it is horrible. It is very tough to get past...
The current version of Centricity PACS we have is being sunsetted, so there is nothing happening...
We have had GE HealthCare's support people sit on tickets or close tickets without actually doing...
We chose to leave Centricity PACS because GE HealthCare didn’t offer a cloud solution, and they have...
GE HealthCare told us that they were going to just train the trainer for Centricity PACS, and then...
GE HealthCare's tech center is actually fairly good. There are a few people from GE HealthCare who...
GE HealthCare is not keeping up with what is happening with other vendors. They are just falling...
GE HealthCare makes promises every time they get a new CEO of the PACS IT department, and they never...
The only reason we have dragged along with GE HealthCare is that they are actually one of the...
GE HealthCare hit us with a huge bill because they have tiers based on how many procedures we do....
We haven't had any training in a long time. But what little we have had has rated just above the...
We decided to replace the system because it was no longer scalable or expandable to the level we...
GE HealthCare has been a strong partner in many ways. We established regular meetings with them, and...
Shortly before a go-live, the vendor informed us of performance issues at other sites that had...
The main reason we don't like Centricity PACS is that the retrieval time is lacking. We wait 3...
Centricity PACS is stable and functional, and it does everything it is supposed to do. It isn't a...
When we get the right person from GE HealthCare, they are on top of things with support. We just...
GE HealthCare is forcing our hand to move to True PACS, even though it is basically what we are on...
Centricity PACS' data flow was something that we were used to, and we managed it very well. The...
GE HealthCare is usually reactive rather than proactive. I don't think that GE HealthCare delivers...
We paid for an on-site technician who came to us, so I would give GE HealthCare's support a high...
GE HealthCare doesn't charge for every little thing. They stick to their contracts, and we haven't...
It was not my decision to move away from GE HealthCare. That choice came from our clinical...
We are considering leaving Centricity PACS because we want to move everything to one vendor. We are...
Centricity PACS is solid. It is like a brick wall that doesn’t go down. GE HealthCare also has...
Centricity PACS is very expensive. It is a critical thing, and GE HealthCare does deliver on their...
There was a point in time when GE HealthCare abandoned their products and pulled a lot of people...
I would like to see more follow-up training from the vendor in general, both from an administrative...
Our physicians are pretty happy with Centricity PACS. A lot of my complaints are really...
The ease of use in Centricity PACS could use some improvement because it is an old system, but GE...
I would predominantly say that I would buy Centricity PACS again, but technology is evolving so...
One strength of Centricity PACS is that the system is rock-solid. There are situations where we go...
Commentary Summary
Comment Type Breakout