Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
With GE HealthCare, we are often told that certain things will be in the next release, and then they...
Login or Create an Account to see details.
Relationship
I have used Centricity PACS for a long time, so it is the application that I am the most familiar...
Login or Create an Account to see details.
Relationship
GE HealthCare has been better, and we do see more stability, but there is still more work to do on...
Login or Create an Account to see details.
Culture, Value
We have seen a nice improvement from GE HealthCare when it comes to nickel-and-diming us. This has...
Login or Create an Account to see details.
Relationship
GE HealthCare has been working hard to make changes to their processes and the way they do business....
Login or Create an Account to see details.
Culture, Value
We have seen changes in how GE HealthCare works with us in a few areas. One change has been with the...
Login or Create an Account to see details.
Relationship
The support has been improving for our PACS, but it still isn't where it needs to be. It seems like...
Login or Create an Account to see details.
Value
GE HealthCare wants to charge us for services for everything. Every time we want to add a partner,...
Login or Create an Account to see details.
Relationship, Product
Centricity PACS is integrated with Epic's EMR, but overall, GE HealthCare's systems are difficult to...
Login or Create an Account to see details.
Product
The application that we are using for Centricity PACS right now gets the job done. It is stable, and...
Login or Create an Account to see details.
Loyalty
We are working with GE HealthCare to fix some things. It has taken a long time for us to get started...
Login or Create an Account to see details.
Product
We did a major upgrade with GE HealthCare years ago that was supposed to bring us all the latest and...
Login or Create an Account to see details.
Relationship
We are very close partners with GE HealthCare, and I don't use the term partner lightly. We have...
Login or Create an Account to see details.
Operations
The problem is if we sit down with GE HealthCare’s design team, we design something, and they say it...
Login or Create an Account to see details.
Relationship
I would tell a person thinking about joining GE HealthCare that they need to manage GE HealthCare....
Login or Create an Account to see details.
Product
Centricity PACS has decent uptime. The mechanics of the RIS PACS is fine. I don't use the PACS very...
Login or Create an Account to see details.
Loyalty
Centricity PACS is a difficult interface to work with. The orders interface going back and forth is...
Login or Create an Account to see details.
Operations
We argued about multiple things during the installation. It took a long time just to become a...
Login or Create an Account to see details.
Operations
The training was pretty good. We had on-site trainers. GE HealthCare also sent an additional trainer...
Login or Create an Account to see details.
Culture
When we did our installation, we were promised an AI product that we did not receive. GE HealthCare...
Login or Create an Account to see details.
Relationship
The vendor's support could be a little better. I think they need more people receiving calls.
Login or Create an Account to see details.
Product
Centricity PACS is an excellent product as far as I can see. It is among the most easily usable...
Login or Create an Account to see details.
Relationship, Product
A lot of companies offer 99.99% good infrastructure, so their systems are down three minutes a year....
Login or Create an Account to see details.
Culture, Relationship
GE HealthCare has to be more proactive. I would like preventive maintenance. That is not included in...
Login or Create an Account to see details.
Relationship
GE HealthCare takes a little time, but they do keep their promises. On a day-to-day basis, we have a...
Login or Create an Account to see details.
Value
As far as charging for every little thing goes, GE HealthCare might give us some sort of a break...
Login or Create an Account to see details.
Loyalty, Relationship
GE HealthCare has gotten a bit better with proactive service after they assigned an engineer to our...
Login or Create an Account to see details.
Operations
For new project implementations, GE HealthCare needs to come with a project plan and provide...
Login or Create an Account to see details.
Relationship
We have been encountering a lot of dissatisfaction with GE HealthCare lately. When we were down, we...
Login or Create an Account to see details.
Relationship, Product
The thin client versus a thick client is a huge deterrent for Centricity PACS in terms of not being...
Login or Create an Account to see details.
Loyalty
We had quite a few performance issues with the product, and those spurred us to move away....
Login or Create an Account to see details.
Relationship
Every upgrade is torture with Centricity PACS. There has been major downtime associated with the...
Login or Create an Account to see details.
Relationship
A lot of the PACS solutions nowadays have chat embedded in them so the radiologists can chat with a...
Login or Create an Account to see details.
Relationship
We found many errors in a certain project that we were working on with the vendor. We spent a lot of...
Login or Create an Account to see details.
Relationship, Operations
GE HealthCare's main problems are that they cannot maintain their software development fast enough,...
Login or Create an Account to see details.
Loyalty, Product
We decided a couple of years ago that we were going to stay with Centricity PACS, but a lot of our...
Login or Create an Account to see details.
Operations, Product
When we implemented Centricity PACS, we rolled out a version of it that included a replication...
Login or Create an Account to see details.
Relationship
We have a somewhat dedicated team from GE HealthCare, and they are very familiar with their customer...
Login or Create an Account to see details.
Product
Centricity PACS feels like an antiquated PACS. The vendor needs to do a substantial revamp of the...
Login or Create an Account to see details.
Product
I have not worked with many PACS solutions, but Centricity PACS is the only PACS that I have worked...
Login or Create an Account to see details.
Operations, Product
In terms of the back-end technology, the system is very stable. We had some issues with it, but...
Login or Create an Account to see details.
Operations, Product
When we did the conversion, we were unstable for weeks. It took weeks to get the platform stable,...
Login or Create an Account to see details.
Relationship
GE HealthCare is focusing greatly on their customer service, and they are improving it. There are...
Login or Create an Account to see details.
Product
I would like to see GE modernize their end-user experience and give the end users the features and...
Login or Create an Account to see details.
Operations, Product
When we did our last big code upgrade, it was as poor as our conversion. We were unstable for weeks...
Login or Create an Account to see details.
Relationship, Operations
We had our issues when we went from the standalone server to the other system. The team we were...
Login or Create an Account to see details.
Relationship
We have had really good relationships with some of our support folks at GE HealthCare who have a...
Login or Create an Account to see details.
Relationship
I would suggest that GE HealthCare be proactive and stay on top of things with the new models and...
Login or Create an Account to see details.
Relationship
What we have often found with GE HealthCare is that things don't go right, and we have to spend a...
Login or Create an Account to see details.
Relationship, Product
GE HealthCare often tells us that the next upgrade of the system will resolve some of our issues,...
Login or Create an Account to see details.
Value
Everything we need from GE HealthCare comes with a price tag, even little changes. Things from GE...
Login or Create an Account to see details.
Culture, Relationship
We meet with our sales representatives frequently, but they don't have a lot of power. We met with...
Login or Create an Account to see details.
​
Featured Reports
Preferences