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getwell Practice Comments
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Other Observations & Comments
The product is maybe part of our long-term plans. We have a lot of urgent care locations, and we are...
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VP/Other Executive
Functionality and Upgrades
The product isn't integrated with the Epic product. One of the things that the vendor promised was...
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VP/Other Executive
Interfacing and Integration
If we used the product with any other platform besides the Epic system, it would work incredibly...
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VP/Other Executive
Service and Support
We have a regular call with the vendor's support people. There is a support center that we can call...
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Manager
Service and Support
Throughout the COVID-19 crisis, GetWellNetwork has been helpful to us. We implemented a telehealth...
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Manager
Functionality and Upgrades
The vendor does not nickel-and-dime us. GetWellNetwork has not helped us to achieve any goals...
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Manager
Functionality and Upgrades
When it comes to upgrades, GetWellNetwork is very responsive. For our go-live, they sent a...
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Manager
Functionality and Upgrades
The product is very well received by our patients, and it does a really great job. getwell Practice...
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Manager
Other Observations & Comments
The only time that we have ever experienced any frustrating problem with GetWellNetwork ended up...
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Manager
Relationship
We haven't had any executive involvement in a long time. There was a lot of executive involvement...
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VP/Other Executive
Functionality and Upgrades
GetWellNetwork does monthly upgrades, so we are almost always current. There is not one giant...
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VP/Other Executive
Future Outlook
One of the things that we struggled with over the last year was GetWellNetwork's leadership. It has...
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VP/Other Executive
Interfacing and Integration
Both of the vendors we work with support our integration goals. GetWellNetwork is an official...
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VP/Other Executive
Functionality and Upgrades
With GetWell, it’s a little bit harder to get data out of the system, and the learning curve is a...
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VP/Other Executive
Lessons Learned
If someone asked me about GetWellNetwork, I would say don’t purchase hundreds of videos because...
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