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Current Time Inside Cache Tag Helper: 11/25/2020 4:12:42 AM and Model.EvProductId = 189178

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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VP/Other Executive

Other Observations & Comments

The product is maybe part of our long-term plans. We have a lot of urgent care locations, and we are...

Jun 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

The product isn't integrated with the Epic product. One of the things that the vendor promised was...

Jun 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

If we used the product with any other platform besides the Epic system, it would work incredibly...

Jun 2020
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VP/Other Executive

Service and Support

We have a regular call with the vendor's support people. There is a support center that we can call...

Jun 2020
 Helpful

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Manager

Service and Support

Throughout the COVID-19 crisis, GetWellNetwork has been helpful to us. We implemented a telehealth...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

The vendor does not nickel-and-dime us. GetWellNetwork has not helped us to achieve any goals...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

When it comes to upgrades, GetWellNetwork is very responsive. For our go-live, they sent a...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

The product is very well received by our patients, and it does a really great job. getwell Practice...

Jun 2020
 Helpful

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Manager

Other Observations & Comments

The only time that we have ever experienced any frustrating problem with GetWellNetwork ended up...

Jun 2020
 Helpful

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Manager

Relationship

We haven't had any executive involvement in a long time. There was a lot of executive involvement...

Jun 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

GetWellNetwork does monthly upgrades, so we are almost always current. There is not one giant...

May 2020
 Helpful

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VP/Other Executive

Future Outlook

One of the things that we struggled with over the last year was GetWellNetwork's leadership. It has...

May 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

Both of the vendors we work with support our integration goals. GetWellNetwork is an official...

May 2020
 Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

With GetWell, it’s a little bit harder to get data out of the system, and the learning curve is a...

May 2020
 Helpful

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VP/Other Executive

Lessons Learned

If someone asked me about GetWellNetwork, I would say don’t purchase hundreds of videos because...

May 2020
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