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Enterprise Visibility (formerly Change Healthcare)
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Niel Oscarson
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KLAS Research Director - Niel Oscarson
 
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Featured  Report

Healthcare Operations Command Center Ecosystem 2021: A First Look at the Spectrum of Technology
Healthcare Operations Command Center Ecosystem 2021:
A First Look at the Spectrum of Technology
August 2021
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Director

Relationship

The biggest issue with HealthStream is that they aren't proactive. They never call us. As things...

May 2023
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Director

Loyalty

We won't be with HealthStream for the long term, but that isn't because their product isn't good....

May 2023
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Director

Product

The biggest problem I have with Enterprise Visibility is its downtime. Anytime we have to do...

May 2023
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Director

Relationship

We have had HealthStream's product for a while, and we have experienced a lot of turnover at our...

May 2023
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Director

Relationship

I have to be on the phone with the vendor's support manager quite a lot, so I wouldn't say that...

May 2023
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Manager

Relationship

HealthStream has been responsive. Our only complaint about the acquisition is the continuity of the...

Apr 2023
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Manager

Product

There were a lot of glitches in an update we got for Enterprise Visibility. For example, we lost the...

Apr 2023
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Manager

Product

The biggest plus for the system is its visibility, so the system has a perfect name. We can look at...

Apr 2023
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Manager

Operations

HealthStream has not been doing any training with us for upgrades. We have done all of our training....

Apr 2023
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Manager

Loyalty, Product

Overall, Enterprise Visibility is a good product. We would recommend it, and we are glad we have it.

Apr 2023
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VP/Other Executive

Product

HealthStream has cornered the market, and there is no better mousetrap out there in terms of a way...

Dec 2022
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VP/Other Executive

Value

Each build change that we do with the HealthStream system is a billable invoice. We take the charges...

Dec 2022
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VP/Other Executive

Relationship, Product

Enterprise Visibility has been a positive change since it moved from Change Healthcare over to...

Dec 2022
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10 January 19    |   Tanya Egbert
Many healthcare organizations are implementing an old idea in a new way: operational command centers.



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