Enterprise Visibility (formerly Change Healthcare) Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Manager

Operations

We haven't really had training with HealthStream since our initial go-live, so the ongoing training...

Feb 2024
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Manager

Loyalty, Product

I haven't been happy with the reporting. HealthStream's reports are not adequate. For example, their...

Feb 2024
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Manager

Relationship

The people we work with from the vendor are empowered. The question is whether they will change...

Feb 2024
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Manager

Product

The vendor hasn't really changed the technology per se, so it has been pretty much the same. The...

Feb 2024
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Manager

Relationship

The support is fine. We just go through the help desk, but the vendor waits for us to call for help,...

Feb 2024
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Manager

Product

I would buy the product again. The product works very well and is easy to use. It is very visual...

Feb 2024
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