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User Commentary
Relationship
The biggest issue with HealthStream is that they aren't proactive. They never call us. As things...
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Loyalty
We won't be with HealthStream for the long term, but that isn't because their product isn't good....
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Product
The biggest problem I have with Enterprise Visibility is its downtime. Anytime we have to do...
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Relationship
We have had HealthStream's product for a while, and we have experienced a lot of turnover at our...
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Relationship
I have to be on the phone with the vendor's support manager quite a lot, so I wouldn't say that...
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Relationship
HealthStream has been responsive. Our only complaint about the acquisition is the continuity of the...
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Product
There were a lot of glitches in an update we got for Enterprise Visibility. For example, we lost the...
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Product
The biggest plus for the system is its visibility, so the system has a perfect name. We can look at...
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Operations
HealthStream has not been doing any training with us for upgrades. We have done all of our training....
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Loyalty, Product
Overall, Enterprise Visibility is a good product. We would recommend it, and we are glad we have it.
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Product
HealthStream has cornered the market, and there is no better mousetrap out there in terms of a way...
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Value
Each build change that we do with the HealthStream system is a billable invoice. We take the charges...
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Relationship, Product
Enterprise Visibility has been a positive change since it moved from Change Healthcare over to...
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