Homecare Homebase (Hospice) Commentary

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Homecare Homebase is a really good product for home health, but it is a horrible product for...

The people assigned to us from Homecare Homebase could be a little more responsive than they are...

Homecare Homebase has been rolling out their new PointCare application and talking about it for two...

When it comes to development and innovation, Homecare Homebase is trying, but they're having to lean...

Homecare Homebase has been long established. The mobile product is considered a legacy product. The...

We have seen a lot of change at the corporate level, and people have left or been laid off. The...

On the hospice side, there's a lot of double documentation going on. It's not efficient.

Homecare Homebase has modules that are available to train clinicians, and the modules are very...

We find that our users frequently don't know how to do their jobs, and that reflects poorly on the...

Homecare Homebase’s support is improving over time. We have a much-reduced backlog of outstanding...

The Homecare Homebase system does almost everything we want it to do. There are still a few lapses...

Homecare Homebase certainly has made some clear improvements over other software we've used in the...

Homecare Homebase is trying to do stuff. I'm not going to say that it's working that great, but at...

Homecare Homebase tries to listen, but it's not like we have a working partnership on solving...

We're definitely able to function with Homecare Homebase. There are no major gaps for our needs...

Homecare Homebase's support is never very good. More recently, if we have submitted a ticket...

I always think Homecare Homebase is too expensive. Homecare Homebase has recently done a lot of...

Homecare Homebase has a very Medicare-driven system. So it is heavy in the home health space, but...

Homecare Homebase needs to expand their AI technology. In addition, they need to continue to test...

Homecare Homebase wins from a compliance and regulatory standpoint. They have a strong product in...

Homecare Homebase is fair and transparent with ongoing charges. However, they do have a fee for...

We're not happy with Homecare Homebase. I wouldn’t buy it again because the vendor hasn't advanced...

Homecare Homebase goes way too fast with training. They're not worried about retention or clinician...

I really want Homecare Homebase to improve their administrative burden and focus on clinician...

From a customer standpoint, it's very obvious that Homecare Homebase is having some organizational difficulties....

What I like about Homecare Homebase is that they are the best at the enterprise level. They are the...

The best thing about Homecare Homebase is that they stay on top of regulatory changes from CMS. As...

Homecare Homebase tends to charge for new features and enhancements, and that can feel like...

Homecare Homebase has online learning hub modules that cover basic clinician workflows. The modules...

We do not hear much from our Homecare Homebase representative unless we reach out with a specific...

Homecare Homebase is not ONC certified for palliative care, and ideally, we would like a single...

Homecare Homebase is currently rebuilding their mobile application, and that is a positive step....

I need Homecare Homebase to embed Forcura more. They are too separate right now, and I’m jumping...

The solution has not kept up with advancements in technology. The limitations on point care and the...

Homecare Homebase takes a little longer to respond than other vendors when there is a problem. They...

I don't think Homecare Homebase is as up-to-date with technology and AI as they should be.

Homecare Homebase is easy to use, user-friendly, and easy to teach.

Homecare Homebase is transparent, but they are not fair. They have a good road map, but they don't...

When Homecare Homebase is employing a new functionality, we get nickel-and-dimed. Instead of the...

I would not buy Homecare Homebase for hospice again. They struggle with hospice. Homecare Homebase...

The vendor is usually responsive. They respond and say they are working on issues, but getting a...

Our account representative is awesome. Homecare Homebase doesn't really do ongoing training. We are...

Homecare Homebase is very convoluted and cumbersome to use. It is so deep. If we change one thing,...

The solution's ease of use is on par with other home health and hospice EHRs. It isn’t harder and it...

I have had a lot of conversations with the vendor, and I interact with a lot of lower-level people...

Interoperability is a pain point. We need APIs so that we have the ability to read and write to and...

The vendor’s understanding of the needs of hospice agencies was fine, but it felt like they didn’t...

I don't work as much with the executives at Homecare Homebase as I do with another vendor, but that...

What we were using before was much better for the back office and not as user-friendly for the...

With regulatory changes, Homecare Homebase has been pretty responsive. They have webinars and...

If someone were considering Homecare Homebase, my advice would depend on their hospice setup and...

Homecare Homebase is in the process of revamping their app. I haven’t heard about any recent...

With Homecare Homebase, it seems like every time we want to do anything, there is a charge.

Homecare Homebase's staff could be more knowledgeable. Sometimes, when we ask the software vendor...

Homecare Homebase charges per fax, so they certainly love to charge us at any opportunity to...

There is not a lot of ongoing training, and when it does happen, we are sometimes pigeonholed into...

There are additional workflows that can be a little extra confusing with hospice. Like anything, the...

There were some changes that impacted everyone, down to the customer. Some team members who were...

The HOPE regulation changes are really going to hit us from all sides. It won't happen initially,...

Homecare Homebase's solution is great, but there are some definite downfalls. The program is really...

The enhanced products required for CarePlus cost extra. We don't use them because we haven't found...

Especially on the hospice business side, there have been a lot of regulatory changes coming up with...

Homecare Homebase's system still has a lot of bugs. We still have to push a lot to get attention to...

Even though there are some negatives, I feel strongly that Homecare Homebase's solution is still a...

Overall, Homecare Homebase has been doing well. With the changes in Homecare Homebase's leadership,...

I will be interested to see when Homecare Homebase gets CarePlus ready for the large majority. Right...

A few of the system's cons are that organizations almost need an FTE just to manage the system...

The vendor's tier-one customer support is fine, but it takes weeks to get a response from the...