Homecare Homebase (Private Duty) Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty, Product, Value
Some of the processes with the functionality, like the screens and the processes with mobile...
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Relationship
With the recent upgrades, I have been very satisfied with the vendor's quality of communication and...
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Value
The vendor charges us for everything. For example, they charge us for maintenance and handling. I...
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Product
I think the integration with CellTrak has worked pretty well. It is much less manual work to go in...
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Relationship
I would probably buy Homecare Homebase again, only because there aren't many solutions that do all...
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Product
We have pretty good results with Homecare Homebase most of the time, but there are some issues with...
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Relationship
I have been growing my relationships with the executives at Homecare Homebase. Those executives are...
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Loyalty
My current pain point with the solution is that it is not ONC certified. That is a big need for us....
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Relationship
Homecare Homebase does a better job of showing us what they are trying to change in the platform...
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Product
Homecare Homebase is a pretty simple product for our staff to use. Our staff members do not have...
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Value
If Homecare Homebase doesn't have a report that meets a state regulation, the vendor wants to charge...
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Loyalty, Product
Homecare Homebase is developing a much deeper private duty product, but private duty currently works...
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Relationship
Homecare Homebase offers plenty of contacts. We have a regular call with a support contact. While it...
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Loyalty
We chose Homecare Homebase's system partly because of familiarity. We knew what system manipulations...
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Loyalty, Product
Homecare Homebase's system is a solution that the vendor is trying to add functionality to, but it...
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Product
Homecare Homebase's system is easily accessible. If we strip it down to its bare minimum, it does...
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