Homecare Homebase (Private Duty) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Director

Loyalty, Product

The solution's analytics are a pretty good program for measuring outcomes. We are also launching a...

Jun 2025
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Director

Relationship

One issue with us doing self-service is that when there is a big problem, it isn't likely to get...

Jun 2025
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Director

Product

We are missing a big piece for overtime billing in the solution.

Jun 2025
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Director

Relationship

Celltrak is pretty good. The vendor is willing to help us when we have problems, and they respond in...

Jun 2025
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Director

Relationship, Product

Sometimes, the vendor's self-service tools don't work.

Jun 2025
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Director

Operations

The vendor's training is pretty good, and the system's online learning hub is pretty robust....

Jun 2025
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Director

Product

The system is a bit more open than Homecare Homebase’s other products, and there are not a lot of...

Jan 2025
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