Homecare Homebase (Private Duty)
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Homecare Homebase is good about being proactive. They still have some work to do, but they have been...
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The solution is strategically designed for home health, but it isn't designed for private duty. We...
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Homecare Homebase has some of the worst customer care services that I have ever seen. Their services...
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The solution provides schedule visit maps with Google, and that can be a strength. It also provides...
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Homecare Homebase's products aren't intended for integrating private duty scheduling with service...
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Because Homecare Homebase's system was built for home health, doing anything other than home health...
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We have become very savvy users of Homecare Homebase's system. We can get the system to do what we...
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The scheduling side of the solution is a nightmare for us. The solution isn't created for the...
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The Private Duty piece has some things coming down the pipeline in terms of authorizations. But...
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We are technically losing money because the functionality is not working appropriately, and that...
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The training was very basic. If we could see the big picture, that would probably be good.
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The vendor pretty much ignores the product almost all the time. I would like the vendor to work on...
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The implementation was very bumpy. Whenever we have a new chart for the system, there are always...
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Any time we have questions for Homecare Homebase and we need training for something, it is hard to...
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Most of the time, the product is pretty good. However, there are regulatory things where Homecare...
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The product is not part of our long-term plans. We are transitioning to another EMR vendor. We get...
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The product is better than some others, but I am not particularly in love with it.
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When users set up Homecare Homebase, they can create branches without attaching them to an agency....
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I don't think that the vendor has made us any promises about Homecare Homebase. Like most vendors of...
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