Homecare Homebase (Private Duty)
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Homecare Homebase is good about being proactive. They still have some work to do, but they have been...

Feb 2022
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Manager

The solution is strategically designed for home health, but it isn't designed for private duty. We...

Jan 2022
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Manager

Homecare Homebase has some of the worst customer care services that I have ever seen. Their services...

Jan 2022
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Manager

The solution provides schedule visit maps with Google, and that can be a strength. It also provides...

Jan 2022
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Manager

Homecare Homebase's products aren't intended for integrating private duty scheduling with service...

Jan 2022
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VP/Other Executive

Because Homecare Homebase's system was built for home health, doing anything other than home health...

Oct 2021
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VP/Other Executive

We have become very savvy users of Homecare Homebase's system. We can get the system to do what we...

Oct 2021
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Analyst/Coordinator

The scheduling side of the solution is a nightmare for us. The solution isn't created for the...

Oct 2021
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Director

The Private Duty piece has some things coming down the pipeline in terms of authorizations. But...

Sep 2021
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Director

We are technically losing money because the functionality is not working appropriately, and that...

Sep 2021
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Analyst/Coordinator

The training was very basic. If we could see the big picture, that would probably be good.

Sep 2021
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Analyst/Coordinator

The vendor pretty much ignores the product almost all the time. I would like the vendor to work on...

Sep 2021
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Analyst/Coordinator

The implementation was very bumpy. Whenever we have a new chart for the system, there are always...

Sep 2021
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Director

Any time we have questions for Homecare Homebase and we need training for something, it is hard to...

Jul 2021
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Director

Most of the time, the product is pretty good. However, there are regulatory things where Homecare...

Jul 2021
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Manager

The product is not part of our long-term plans. We are transitioning to another EMR vendor. We get...

Jun 2021
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Manager

The product is better than some others, but I am not particularly in love with it.

Jun 2021
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Analyst/Coordinator

When users set up Homecare Homebase, they can create branches without attaching them to an agency....

Jun 2021
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Analyst/Coordinator

I don't think that the vendor has made us any promises about Homecare Homebase. Like most vendors of...

Jun 2021
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