IKS Health Live Scribes Commentary

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Things with IKS Health are going okay. We downsized our work with them recently, so we don't use...

The outcomes we've seen from using IKS Health are decreased burnout and physician satisfaction....

With IKS Health's scribes, providers still have to review notes fairly thoroughly, and language...

One provider could not function without the IKS Health scribe support. Another provider using the...

I think using scribes will phase out over time. We do not offer live scribes to new providers...

The IKS Health live scribes help remind providers of things, especially given how many patients...

IKS Health is constantly changing people. It is not that staff members are leaving the firm, but...

When I hear reviews from others, I think that I somehow lucked out with the best scribe from IKS...

Ever since we started using IKS Health's scribes after our initial training period, everything has...

The outcomes we have seen using IKS Health's services are improved documentation and accuracy, and...

I'm extremely satisfied with IKS Health's execution. IKS Health's knowledge does help. Our EHR is...

I have recommended IKS Health to quite a few fellow physicians, and now I think almost all of them...

One point that is not necessarily a negative that I will definitely bring up about IKS Health is...

IKS Health's services are not stagnant. They are constantly improving to help with what I need. They...

IKS Health is very responsive and flexible. My schedule is crazy, and I see a large number of...

The quality of the scribing from IKS Health is very good. I feel like their scribes are just an...

Using IKS Health's scribes has resulted in improved patient care and fewer near misses. We are...

When someone first engages with IKS Health's scribes, they should be really open to the idea of a...

I don't know whether I'm privy to strategic ability. As a business model, IKS Health is very...

IKS Health has been dependable and a great partner, but it takes patience because there is a steep...

If I were in a different role and were at the corporate office and did more admin, I think IKS...

There is so much to learn. Someone comes in, and they are in India. We cannot see them, and we are...

I don't know how expensive IKS Health is. I know my company, so I know that if the firm were very...

IKS Health is well qualified. They are easily accessible, and they solve problems immediately. The...

I have forged a good working relationship with the leadership of IKS Health and with my scribe. IKS...

The documentation is probably more accurate because it happens in real time; I do not have to...

IKS Health is the only virtual scribe firm I have ever worked with, so I do not have anything to...

IKS Health’s impact on documentation time is highly positive. Documentation has become more...

The outcome of using IKS Health's scribes is just the fact that I know that we have a backup...

IKS Health consistently exceeds expectations. I don't know how to define strategic ability, but I...

I would recommend IKS Health wholeheartedly. IKS Health is very strong in their knowledge and...

I'm closing almost 98% of my charts by the end of the day. That reduces burnout because I'm not...

I have not experienced turnover with my dedicated scribe from IKS Health. My dedicated scribe has...

I have a dedicated scribe for the most part with IKS Health, but when my scribe is out, I get...

With an in-person scribe from IKS Health, certain nuances are captured. With audio only, some things...

I have dealt with some management people from IKS Health when issues have come up, and they have...

There are occasionally some very minor typos. There isn't anything major that comes through, but...

Right now, our organization is going through a transition. I got the verbal go-ahead to keep the...

I have been very impressed by IKS Health’s service. They are very easy to work with and adaptable as...

I can see more patients when I use the transcription services from IKS Health, and we have increased...

If I were looking for a virtual scribe, I would buy IKS Health's service again. The person we work...

IKS Health is meeting our expectations. I don't know about exceeding them. Some of IKS Health's...

I'm sure there is some impact on burnout from using IKS Health, but the outcome I would call out...

The impact of virtual scribe turnover from IKS Health is felt a lot because a scribe is so tied to...

IKS Health is beyond excellent. I love working with them. IKS Health has our long-term interests at...

One of the biggest problems we had with the adoption of IKS Health's live scribes was the price....

Our leadership would like to stay with IKS Health. We have a significant relationship with them...

The outcomes we have seen from using IKS Health are clear. Providers are now signing their notes the...

I would not purchase IKS Health again because a lot of our patients speak Spanish. When I use the...

IKS Health does find a different scribe when our scribe is out, and that is helpful. But the...

The impact of using IKS Health really depends on the provider. For me, the virtual scribe has had a...

We have seen decreased physician burnout and better utilization of our in-house staff, and our...

IKS Health exceeds my expectations through their consistency and availability, cross coverage when...

To improve, IKS Health could potentially incorporate some AI to allow for even greater consistency...

IKS Health has exceeded my expectations with the consistency of the scribe's availability. The...

The firm is very helpful when we have callouts. If we have a lot of patients and need some extra...

There is really only one thing IKS Health could do to increase my satisfaction. The actual scribes...

I'm not really sure IKS Health has an impact on physician burnout. They help, but we have so many...

There are only a couple of scribes I would give a high rating. I would give the others a...

There is some turnover in the firm. We are part of the issue. IKS Health has domestic and global...

IKS Health is very good at looking at where the industry is going. Obviously, AI has really taken...

There has been a decrease in burnout among physicians who have a scribe taking notes while providers...

We had another firm before IKS Health, and IKS Health is more responsive, has better resources, and...

With IKS Health, we have definitely seen happier, more supportive providers, and we have also been...

We looked at another firm, but we chose IKS Health because of cost, commitment to quality, and...

The outcome has at least been moderately positive with IKS Health. All physicians anecdotally say...

IKS Health did a really nice job with the onboarding process. We went through it in advance to see...

IKS Health has delivered on everything they have promised. IKS Health is super responsive, and they...

The one piece of negative feedback for IKS Health is meeting expectations for physicians who might...

IKS Health has been very responsive and supportive whenever we have requested an implementation for...

We have had domestic and global scribes from IKS Health, and the quality and service have been...

We have had a few instances where providers have given feedback about some scribes struggling to...

Using IKS Health's scribes has greatly improved our workflow and same-day note completion. Providers...

We have had a very positive experience with the IKS Health scribing service. There have been a few...

IKS Health's scribes consistently notice and adapt to the changes I make in my notes. I still notice...

I’m not directly involved in financial decisions, but as part of the team that meets with IKS...

The initial time investment with IKS Health is higher, as we spend time working with the scribe team...

Using IKS Health's scribes has greatly reduced after-hours documentation, often referred to as...

One opportunity for improvement would be to integrate AI technology with IKS Health's service....

Overall, IKS Health Live Scribes is good. However, sometimes there are some technical problems or...

For virtual scribes, or any scribes, the problem we run into most often is turnover. The first month...

The firm could improve their turnover. It is not that frequent, but of course, we would always like...

If I were talking to someone curious about live scribes, I would mention IKS Health’s same-day...

The providers have more time to be patient facing. The service is increasing patient satisfaction...

I have had a couple of providers here and there talk about concerns with documentation accuracy, but...

IKS Health’s charging is directly related to hours serviced and training service, so they avoid...

Our expectations involve the firm ensuring that the performance itself is completed. There are...

IKS Health does a very good job of ensuring that they have scribes tailor their training to the...

There was a recent changeover with the firm, and there has just been a bit of a communication...

We meet regularly. We are provided information on where we are with the process. We have access to a...

The firm just needs to get a good ground setting. There were some communication breakdowns for the...

Scribe turnover is strictly due to the fact that the scribes are predominantly medical students. So...

In some specialties, such as dermatology, there is a clear improvement in workflow with IKS Health....

IKS Health needs to provide more follow-up education and check-ins with their scribes, whether...

We have had a lot of turnover with IKS Health, and because of that, more time is being spent on...

The biggest benefit of having a live scribe from IKS Health is having a person in the room. Just...

IKS Health has a domestic model and a global model. With the domestic model, the turnover is awful...

The system has a high positive impact because the word spreads, and the vendor is trying to get more...

Some providers are using the system to actually increase their patient load, and that is a financial...

I would like IKS Health to do a little more DEI training with their scribes, like understanding...

I know everything is moving toward AI and ambient listening, but I like having a personal...

IKS Health needs to do a little more training with their people on specific EHR changes. When things...

The executives at IKS Health sometimes don't communicate well if there is an issue with...

With IKS Health's live scribes, I have seen better compliance with the requirements of closure,...

The big thing we have seen with IKS Health is that more thorough notes are being taken. Instead of...

We have only had a couple of instances of scribes leaving or of us asking for them to be removed...

Overall, the first transition from AQuity Solutions to IKS Health was pretty smooth. The main team I...

I wouldn’t say IKS Health exceeds our expectations. They do what we thought they would. To exceed...

IKS Health’s current leadership is accessible, so if there is something going on, we can reach out,...

IKS Health does a good, competent job of working with the providers. It took some time to get there,...

We were hoping the providers would be able to see more patients with the system, and we haven’t...

Scribe turnover has been a bit of a challenge. I think that is because a lot of the scribes are in...

The health system had been in contact with IKS Health and recommended them to us, so we went along...

IKS Health does not consistently exceed our expectations. We are not delighted with the firm, but...

We implemented IKS Health's services because of staffing issues in our clinic. I was able to...

IKS Health has been great with everything we have needed.

IKS Health is taking the pressure off the providers in terms of worrying about what is being talked...

We haven't had the issue lately, but because of communication, when a scribe wasn't available,...

The scribes we have had have been good. They will scribe and interact with the physicians and...

The service is pricey, but I do appreciate the flexibility that IKS Health has provided for us to...

IKS Health needs more lead time when scribe turnover occurs. Our processes don’t always allow...

It would be helpful for IKS Health to have more flexible contract options. For example, if we wanted...

We have tracked physician access to the EMR after hours, and it has gone down considerably using IKS...

IKS Health has a strong train-the-trainer approach, so we don’t have to use our own resources to...

With virtual scribe turnover, the account-management team that I was assigned at IKS Health is...

The team member who manages the scribes knows the physicians in and out. They could tell me every...

IKS Health provides a good service. They have gone above and beyond with clear communication and...

We have seen increased provider satisfaction and less pajama time. A lot of providers have benefited...

IKS Health does what we hired them to do extremely well. There have been one or two off cases with...

From a training perspective, our charting is pretty nuanced. Every sales team comes in with the...

Our overall experience was really good. IKS was really easy to communicate with. Their feedback was...

IKS Health worked with our timeline when we decided to speed things up, and that was super helpful....

From an operational perspective, IKS Health has exceeded our expectations with the team that we have...

IKS Health has a kind of catch-22 in that, as any new technology comes into play, older technology...

IKS Health is great about sending surveys, and I hear comments from our staff members saying that...

Unfortunately, turnover happens often with IKS Health. That is probably our biggest complaint that...

IKS Health has been a great partner during a transition, and even though they know the solution is...