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Impact Advisors IT Planning and Assessment Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

Loyalty, Relationship, Value

Impact Advisors exceeds all expectations and is wonderful to work with. I highly recommend their...

Unrated
Mar 2026

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VP/Other Executive

Relationship, Operations

Impact Advisors has done everything we have asked, and they have been patient, thorough, and...

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Mar 2026

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VP/Other Executive

Relationship, Operations

Impact Advisors has done very well in terms of engaging and doing the work we asked them to. They...

Unrated
Mar 2026

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Manager

Relationship, Operations

I would work with Impact Advisors again because of the personal nature of the work they do. They are...

Unrated
Feb 2026

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CIO

Relationship

Impact Advisors certainly got to know us as an organization. They made sure that everyone was...

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Feb 2026

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CIO

Relationship

Whether a firm is able to exceed our expectations really boils down to what the goals were,...

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Feb 2026

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CIO

Relationship, Operations

Early on in the process, we did have some questions and concerns about the direction we were heading...

Unrated
Feb 2026

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CIO

Relationship, Operations

We worked with one primary consultant from Impact Advisors who was with us the entire time, and they...

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Feb 2026

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VP/Other Executive

Relationship, Operations

Impact Advisors exceeded expectations in the overall delivery. They understood our organization....

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Feb 2026

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CTO

Loyalty, Relationship, Operations

There are a number of good things about Impact Advisors. For me, the cool thing about them is that...

Unrated
Dec 2025

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CTO

Relationship, Operations

Impact Advisors is meeting expectations. I have pretty high expectations. There are areas where they...

Unrated
Dec 2025

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Director

Relationship

Impact Advisors has performed effectively as agile coaches throughout the agile transformation...

Unrated
Oct 2025

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CIO

Operations, Services, Value

Impact Advisors brought quality resources, great processes, templates and tools to help compare and...

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Sep 2025

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VP/Other Executive

Relationship

Nobody is perfect and strategic because there are so many moving targets. However, Impact Advisors...

Unrated
Sep 2025

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VP/Other Executive

Relationship, Operations

There are pockets of areas where Impact Advisors did their job really, really well, but they didn't...

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Sep 2025

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VP/Other Executive

Relationship, Operations

We had a little bit of a mismatch with the Impact Advisors project manager. We might have set user...

Unrated
Sep 2025

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CIO

Relationship, Value

Impact Advisors has been very good to work with. We asked Impact Advisors to do a study for us. We...

Unrated
Sep 2025

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CIO

Relationship

We have been working with Impact Advisors for a while now. They have been great and have met our...

Unrated
Aug 2025

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CIO

Operations

We are a bit of a unicorn, so it may not be Impact Advisors’ fault that we had some learning curves...

Unrated
Aug 2025

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CIO

Relationship

Things with Impact Advisors have all been positive so far. The firm is great. Also, they really...

Unrated
Aug 2025

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CIO

Relationship

Impact Advisors' people are really good communicators. They are really good at listening and hearing...

Unrated
Aug 2025

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CIO

Relationship, Operations

Impact Advisors responded very well to a couple of changes in timelines, and that was great. Some...

Unrated
Aug 2025

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CIO

Relationship, Operations

Impact Advisors has been able to execute on all the different work streams that we contracted for....

Unrated
Aug 2025

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CIO

Relationship, Operations

With some of Impact Advisors’ staff members, there were some cultural differences. Some of the...

Unrated
Aug 2025

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CIO

Relationship

I was influenced by different CIOs and our EHR vendor to go with Impact Advisors. I have known...

Unrated
Aug 2025

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CIO

Relationship, Operations, Value

I let other firms know that I have a long-term partnership with Impact Advisors because I don't want...

Unrated
Aug 2025

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CMIO

Relationship, Services

Impact Advisors listened to me and did some listening tours with our executives. The firm was able...

Unrated
Aug 2025

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CMIO

Relationship, Value

We worked with some executives who came to most or all of the meetings. Our satisfaction was high...

Unrated
Aug 2025

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CMIO

Loyalty, Value

I didn't price out firms other than Impact Advisors. We looked at what they had done and what they...

Unrated
Aug 2025

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CMIO

Loyalty, Services, Value

I had a good experience with the groups from Impact Advisors that I worked with. The firm gave us a...

Unrated
Aug 2025

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CMIO

Relationship, Operations, Value

Impact Advisors gave us good information, but everybody picked up that their internal benchmarking...

Unrated
Aug 2025

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Director

Relationship, Services

The analysts we worked with from Impact Advisors helped me understand what they were doing with the...

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Aug 2025

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Director

Relationship, Operations, Services, Value

Every organization has a specific culture. We were fortunate that Impact Advisors was already...

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Aug 2025

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Director

Loyalty, Relationship, Operations

We did not look at any other firms, and that was probably because we had had other successful...

Unrated
Aug 2025

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Director

Loyalty, Relationship, Operations, Value

Impact Advisors has been a trusted partner for years. We didn't even look at anyone else to execute...

Unrated
Aug 2025

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Director

Operations, Services, Value

We went through an uplift of our strategic priorities toward the end of a project, and Impact...

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Aug 2025

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Director

Relationship, Services

The thing that is most important for us when it comes to working with Impact Advisors is...

Unrated
Jul 2025

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Director

Relationship, Services

Impact Advisors has a good knowledge base, and the consultant who is assigned to us is very...

Unrated
Jul 2025

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Director

Relationship, Operations

The thing that is most valuable about working with Impact Advisors is that they are consistently...

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Jul 2025

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CIO

Operations

The outcome I expected from this project was a report of the firm’s findings as well as a realistic...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Services

The firm did well whenever we challenged them on resources that we felt were deficient. Impact...

Unrated
Jul 2025

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VP/Other Executive

Services

Impact Advisors' depth of expertise in medical-imaging technologies is bar none. They are really the...

Unrated
Jul 2025

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VP/Other Executive

Services

The firm didn’t consistently exceed our expectations, but they met our expectations, and some team...

Unrated
Jul 2025

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VP/Other Executive

Loyalty, Operations, Value

We hired Impact Advisors to help us evaluate the EHR landscape to determine whether we should stay...

Unrated
Jul 2025

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VP/Other Executive

Services

On the back end, it took cycles to get to a great place. There was a mixed bag. Some consultants...

Unrated
Jul 2025

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Manager

Relationship

Impact Advisors is pretty organized, but in my opinion, they need to be more proactive. I have to...

Unrated
May 2025

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