Impact Advisors IT Planning and Assessment Commentary
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Greg Hughes
Research Director
KLAS Research Director - Greg Hughes
 
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Director

Relationship

Impact Advisors has performed effectively as agile coaches throughout the agile transformation...

Oct 2025
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CIO

Operations, Services, Value

Impact Advisors brought quality resources, great processes, templates and tools to help compare and...

Sep 2025
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VP/Other Executive

Relationship

Nobody is perfect and strategic because there are so many moving targets. However, Impact Advisors...

Sep 2025
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VP/Other Executive

Relationship, Operations

There are pockets of areas where Impact Advisors did their job really, really well, but they didn't...

Sep 2025
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VP/Other Executive

Relationship, Operations

We had a little bit of a mismatch with the Impact Advisors project manager. We might have set user...

Sep 2025
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CIO

Relationship, Value

Impact Advisors has been very good to work with. We asked Impact Advisors to do a study for us. We...

Sep 2025
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CIO

Relationship

We have been working with Impact Advisors for a while now. They have been great and have met our...

Aug 2025
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CIO

Operations

We are a bit of a unicorn, so it may not be Impact Advisors’ fault that we had some learning curves...

Aug 2025
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CIO

Relationship

Things with Impact Advisors have all been positive so far. The firm is great. Also, they really...

Aug 2025
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CIO

Relationship

Impact Advisors' people are really good communicators. They are really good at listening and hearing...

Aug 2025
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CIO

Relationship, Operations

Impact Advisors responded very well to a couple of changes in timelines, and that was great. Some...

Aug 2025
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CIO

Relationship, Operations

Impact Advisors has been able to execute on all the different work streams that we contracted for....

Aug 2025
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CIO

Relationship, Operations

With some of Impact Advisors’ staff members, there were some cultural differences. Some of the...

Aug 2025
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CIO

Relationship

I was influenced by different CIOs and our EHR vendor to go with Impact Advisors. I have known...

Aug 2025
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CIO

Relationship, Operations, Value

I let other firms know that I have a long-term partnership with Impact Advisors because I don't want...

Aug 2025
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CMIO

Relationship, Services

Impact Advisors listened to me and did some listening tours with our executives. The firm was able...

Aug 2025
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CMIO

Relationship, Value

We worked with some executives who came to most or all of the meetings. Our satisfaction was high...

Aug 2025
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CMIO

Loyalty, Value

I didn't price out firms other than Impact Advisors. We looked at what they had done and what they...

Aug 2025
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CMIO

Loyalty, Services, Value

I had a good experience with the groups from Impact Advisors that I worked with. The firm gave us a...

Aug 2025
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CMIO

Relationship, Operations, Value

Impact Advisors gave us good information, but everybody picked up that their internal benchmarking...

Aug 2025
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Director

Relationship, Services

The analysts we worked with from Impact Advisors helped me understand what they were doing with the...

Aug 2025
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Director

Relationship, Operations, Services, Value

Every organization has a specific culture. We were fortunate that Impact Advisors was already...

Aug 2025
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Director

Loyalty, Relationship, Operations

We did not look at any other firms, and that was probably because we had had other successful...

Aug 2025
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Director

Loyalty, Relationship, Operations, Value

Impact Advisors has been a trusted partner for years. We didn't even look at anyone else to execute...

Aug 2025
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Director

Operations, Services, Value

We went through an uplift of our strategic priorities toward the end of a project, and Impact...

Aug 2025
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Director

Relationship, Services

The thing that is most important for us when it comes to working with Impact Advisors is...

Jul 2025
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Director

Relationship, Services

Impact Advisors has a good knowledge base, and the consultant who is assigned to us is very...

Jul 2025
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Director

Relationship, Operations

The thing that is most valuable about working with Impact Advisors is that they are consistently...

Jul 2025
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CIO

Operations

The outcome I expected from this project was a report of the firm’s findings as well as a realistic...

Jul 2025
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VP/Other Executive

Relationship, Services

The firm did well whenever we challenged them on resources that we felt were deficient. Impact...

Jul 2025
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VP/Other Executive

Services

Impact Advisors' depth of expertise in medical-imaging technologies is bar none. They are really the...

Jul 2025
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VP/Other Executive

Services

The firm didn’t consistently exceed our expectations, but they met our expectations, and some team...

Jul 2025
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VP/Other Executive

Loyalty, Operations, Value

We hired Impact Advisors to help us evaluate the EHR landscape to determine whether we should stay...

Jul 2025
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VP/Other Executive

Services

On the back end, it took cycles to get to a great place. There was a mixed bag. Some consultants...

Jul 2025
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Manager

Relationship

Impact Advisors is pretty organized, but in my opinion, they need to be more proactive. I have to...

May 2025
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CIO

Loyalty, Relationship, Services

We just had a really good experience with Impact Advisors. We felt like they had the right expertise...

Mar 2025
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CIO

Relationship, Services

The person that I work with is always quickly available through text, email, or phone. I would say...

Mar 2025
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CIO

Loyalty, Value

I think the value was there in this engagement. When we looked at pricing from other vendors, Impact...

Mar 2025
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CIO

Relationship

I liked the situation with Impact Advisors. They delivered really well for us, and they went above...

Mar 2025
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CIO

Value

Impact Advisors doesn’t nickel-and-dime a lot. They used to, but not to the point where it stayed on...

Mar 2025
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VP/Other Executive

Relationship, Operations

Impact Advisors consistently was able to go above and beyond to give us views outside of our...

Feb 2025
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VP/Other Executive

Loyalty, Relationship

We chose Impact Advisors because they knew us better, especially on the technical side. They have...

Feb 2025
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VP/Other Executive

Relationship, Operations

We had a primary and secondary consultant from Impact Advisors. They were available and touched base...

Feb 2025
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VP/Other Executive

Relationship, Operations

At first, it seemed like Impact Advisors was hesitant to bring issues forward. They listened to us,...

Feb 2025
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VP/Other Executive

Relationship, Operations

I believe Impact Advisors fulfilled what we were looking for, and they came back to do even more...

Feb 2025
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CIO

Loyalty

Impact Advisors was spoken of favorably by others in the same role as me. So we reengaged with them....

Feb 2025
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CIO

Loyalty, Relationship, Operations, Value

While our people put together a brilliant pro forma thing, we were looking for an independent third...

Feb 2025
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VP/Other Executive

Relationship

The firm's executives have been engaged from the very beginning and throughout the project.

Jan 2025
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VP/Other Executive

Loyalty

We chose Impact Advisors because our project seemed to be a specialty niche for them. They do a lot...

Jan 2025
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VP/Other Executive

Services, Value

So far, we have been pleased with the work. The firm has absolutely avoided charging for every...

Jan 2025
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CIO

Operations, Value

Impact Advisors doesn’t consistently exceed our expectations. They try to, but they don’t always hit...

Dec 2024
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CIO

Loyalty, Operations

We went with Impact Advisors because we were very impressed with their methodology and the tools...

Dec 2024
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VP/Other Executive

Loyalty, Relationship, Operations

I have actually had a couple of reference calls for Impact Advisors. I have said that they are just...

Dec 2024
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Director

Relationship, Operations

Impact Advisors helped us gather the information and assess the current situation for our project....

Dec 2024
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Director

Relationship

The Impact Advisors executives are very involved. They call to see how things are going, and we have...

Dec 2024
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CIO

Relationship, Value

I have received my money's worth and more. I'm really deep with Impact Advisors from a partnership...

Dec 2024
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CIO

Operations, Value

We had a lot of duplicative applications, and we didn't know all our applications very well. We...

Dec 2024
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CIO

Loyalty, Operations, Value

I love Impact Advisors, so I use them. They are amazing. They are one of my go-to firms. I will use...

Dec 2024
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CIO

Relationship, Operations

The firm had a great cost modeling solution, and they really set us up for success with their...

Dec 2024
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VP/Other Executive

Relationship, Operations

Impact Advisors had a wide range of folks, and we were very impressed with the technology people...

Dec 2024
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VP/Other Executive

Operations

Overall, we were very satisfied with what Impact Advisors produced. They started communicating and...

Dec 2024
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VP/Other Executive

Relationship

Impact Advisors communicated internally to the CEO, and we had several board members involved in...

Dec 2024
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VP/Other Executive

Loyalty, Relationship

Impact Advisors stood out because they seemed to have the full scope of what we needed for our...

Dec 2024
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VP/Other Executive

Operations, Services

Impact Advisors bailed me out of a really tight spot. We brought in multiple vendors for demos. We...

Dec 2024
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VP/Other Executive

Relationship, Operations

I have worked with Impact Advisors for quite a while. I got ahold of my contacts there, and they...

Dec 2024
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