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Impact Advisors IT Planning and Assessment Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Impact Advisors doesn’t nickel-and-dime me, and the cost of the consultant is what drives the price....
Impact Advisors was very good to work with. Anytime we ran into a challenge, they would escalate it....
Consulting is way too expensive. We pay three times the cost for external help as we did for FTEs....
Impact Advisors has been a longtime partner with us. They engage at the right level. They are timely...
Impact Advisors provides excellent people. They've been top-notch people who have been knowledgeable...
We started using Impact Advisors for a number of different activities a while ago, and we've really...
In this particular statement of work, Impact Advisors did a really good job of coming in, doing...
Impact Advisors exceeds all expectations and is wonderful to work with. I highly recommend their...
Impact Advisors has done everything we have asked, and they have been patient, thorough, and...
Impact Advisors has done very well in terms of engaging and doing the work we asked them to. They...
I would work with Impact Advisors again because of the personal nature of the work they do. They are...
Impact Advisors certainly got to know us as an organization. They made sure that everyone was...
Whether a firm is able to exceed our expectations really boils down to what the goals were,...
Early on in the process, we did have some questions and concerns about the direction we were heading...
We worked with one primary consultant from Impact Advisors who was with us the entire time, and they...
Impact Advisors exceeded expectations in the overall delivery. They understood our organization....
There are a number of good things about Impact Advisors. For me, the cool thing about them is that...
Impact Advisors is meeting expectations. I have pretty high expectations. There are areas where they...
Impact Advisors has performed effectively as agile coaches throughout the agile transformation...
Commentary Summary
Comment Type Breakout