Impact Advisors IT Planning and Assessment Commentary
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Relationship
Impact Advisors was great. They helped us determine which vendor we should move forward with. This...
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Loyalty, Relationship
We weighed Impact Advisors' opinion on vendors only after submitting our opinion first, and then we...
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Relationship
Impact Advisors kept sharing platform qualities and vendor attributes that we would want to take...
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Relationship
Impact Advisors heard what we said about what we wanted and then proceeded to run the rest of the...
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Loyalty, Relationship
Impact Advisors had competition. The first battle that we had to wage was who was going to help us...
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Value
Impact Advisors absolutely avoided charging for every little thing. In fact, they went above and...
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Operations
There were a couple of minor missteps here and there that I think could have been improved. For...
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Relationship
Top to bottom, the people from Impact Advisors were all pretty engaged. And we have been working...
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Value
I don't think Impact Advisors handled their rate increase very well. The rate increase was in the...
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Relationship, Relationship, Operations, Operations
We have used Impact Advisors for business continuity, biomedical governance, and IoT. In the past,...
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Services, Value
We had Impact Advisors do some work, and the resources were not up to the level we needed. I had to...
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Relationship, Relationship, Value, Value
The consultant from Impact Advisors whom I have exposure to is absolutely spectacular. I have...
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Relationship, Relationship, Relationship, Operations, Operations
There is never hesitation about things that need to be looked at. Even without the engagement, I...
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Relationship, Relationship, Relationship
The firm is working on the strategy for our technology. They have partnered with us. They are...
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Operations, Operations
The planning that Impact Advisors did to get us to the point we are was excellent. What we did was...
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Relationship, Relationship, Value
The firm was working on a particular service, but we replaced them on that. Impact Advisors tried a...
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Relationship, Relationship
We engaged Impact Advisors to come in and help with consolidation and standardization to get things...
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Relationship, Operations
I have a long history with Impact Advisors. Years ago, they were really focused on implementations....
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Relationship
Impact Advisors blew our people's minds because it was the first time that we had brought in a firm...
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Relationship
Impact Advisors has good relationship management. I speak with them regularly. They have good staff...
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Loyalty
We chose Impact Advisors because they had good expertise and a good track record.
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Relationship, Operations
Impact Advisors gave us information about certain things but left off the potential need for other...
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Relationship, Relationship
I felt like Impact Advisors got very focused on our specifics and missed some basics that might have...
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Relationship, Relationship
Working with Impact Advisors was great. They helped guide us on the types of questions that we...
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Relationship, Relationship
Impact Advisors is just like all the rest of the firms that I work with. The firm is looking for...
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Relationship, Value
I would recommend Impact Advisors. In fact, I already did recommend them to one of my colleagues. I...
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Loyalty, Loyalty, Relationship, Relationship
I had some prior experience with Impact Advisors at another organization, and they did a good job in...
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Value, Value
I have been working through some issues with Impact Advisors, and they are making things right. They...
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Loyalty, Loyalty, Relationship, Relationship
I'm working with Impact Advisors on a couple of things. I'm having other conversations with Impact...
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Relationship, Relationship, Operations, Operations
I was very specific about what I needed and what challenges, opportunities, and priorities we needed...
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Relationship, Relationship
The people I work with are really great, but beyond that, there isn't a lot of involvement. If I...
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Loyalty, Loyalty, Relationship, Relationship
The firm’s knowledge of the industry is outstanding. They are so in touch with what is going on....
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Relationship, Relationship, Operations, Operations
The firm’s staff members were all good at their job. They communicated well, and they were prompt...
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Relationship, Relationship
The firm has done a really good job of staying in touch with us over the tenure, not just when we...
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Relationship, Relationship, Operations, Operations
The firm involved a couple of people who didn't necessarily need to be part of the project. They...
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Relationship, Relationship
I feel like I have a team with Impact Advisors. They have a team concept and gel well together, and...
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Relationship, Relationship
I am very satisfied with Impact Advisors' work product, the team they put together for us, and their...
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Relationship, Relationship
Impact Advisors comes with years of healthcare experience in EMR selection. They come with a great...
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Relationship, Relationship, Value, Value
Impact Advisors is often willing to bring in resources as needed at no charge to us. They are also...
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Relationship, Relationship, Operations, Operations
We brought the firm on to help us do an analysis to determine the right vendor to go with and...
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Operations, Operations
Impact Advisors did an excellent job setting us up for success in our EHR implementation. However,...
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Relationship, Relationship, Relationship
Impact Advisors stands out because of how seasoned their people are. I haven't dealt with their...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Personally, exceeding expectations means that I don't have to give the firm detailed instructions...
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Relationship, Relationship, Relationship
Impact Advisors’ consultants all had a lot of knowledge, and I was open to reaching out and asking...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We chose Impact Advisors because they seemed to be more open and neutral when it came to us picking...
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Relationship
Impact Advisors has been a great partner. Impact Advisors is very knowledgeable and strategic.
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Operations
At first, the firm brought us several software options, and that was a bit of a waste of personnel...
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Relationship
As the firm worked with us, they were pushing their involvement in the next project. They wanted to...
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Loyalty, Loyalty, Loyalty
We weren't totally floored by what Impact Advisors came up with for our organization, but I also...
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Relationship, Relationship, Relationship
We have had the firm’s leadership come visit us, and a couple of executive directors have been...
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Operations
The preliminary document for the project scope that Impact Advisors sent me seemed way overinflated....
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Relationship, Relationship, Relationship, Operations, Operations, Operations
I have asked the firm multiple times for clinical discussions to get the clinical folks confident in...
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Relationship, Relationship, Relationship
The firm’s pricing and rates are more affordable compared to bigger, top-tier firms. As a result,...
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Relationship, Relationship, Relationship
Impact Advisors could do a better job of creating an internal learning network that ensures we get...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Impact Advisors has brought good expertise to every phase of the project. The firm brings people in...
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Relationship
Impact Advisors need to be professional in how they approach their sales opportunities. I would take...
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