Imprivata IAM Suite Comments

 
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Current Time Inside Cache Tag Helper: 11/30/2020 1:32:14 PM and Model.EvProductId = 1784

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CTO

Interfacing and Integration

The integration with our EMR is pretty awesome. Not only does Imprivata have the product to allow...

Nov 2020
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CTO

Other Observations & Comments

Imprivata owns this industry, but they are trying to become more of an identity access management...

Nov 2020
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CTO

Interfacing and Integration

I thought that there would be integration between Imprivata IAM Suite and another system, but we...

Nov 2020
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CTO

Functionality and Upgrades

Imprivata IAM Suite has been a rock-solid product for us. The system does what it needs to do. We...

Nov 2020
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CTO

Functionality and Upgrades

The upgrades are a nightmare. Imprivata needs to tighten up that process. There are so many pieces...

Nov 2020
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CTO

Functionality and Upgrades

There are so many moving pieces because we have a Linux agent. Imprivata broke that in the last...

Nov 2020
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CTO

Technology

A problem was that Imprivata couldn’t keep up with the Windows 10 releases. They put us in a really...

Nov 2020
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CTO

Functionality and Upgrades

Imprivata IAM Suite is definitely a product that I would buy again. It is great, and it works. The...

Nov 2020
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Manager

Technology

I would really like to see Imprivata’s system installed on phones. On computers and workstations,...

Sep 2020
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Manager

Service and Support

I haven’t really needed any executive involvement from Imprivata. Their support team handles...

Sep 2020
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Manager

Technology

We run into license-usage warnings all the time with Imprivata, so we are constantly having to clean...

Sep 2020
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Manager

Functionality and Upgrades

We have been really happy with Imprivata. I would be very comfortable telling someone to use...

Sep 2020
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Manager

Technology

Imprivata’s system has been pretty stable since we got it. There aren’t a lot of new features or...

Sep 2020
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Manager

Service and Support

Imprivata has probably been my favorite vendor to work with in terms of how responsive their support...

Sep 2020
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Manager

Functionality and Upgrades

We thoroughly utilize Imprivata IAM Suite here. It is mostly managed by one of our system...

Sep 2020
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Manager

ROI / Cost (care and feeding)

Imprivata IAM Suite has absolutely given us an ROI. The system saves clinicians from having to know...

Sep 2020
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CISO

Technology

Our use of Imprivata IAM Suite has been very solid and reliable. We have looked at other features,...

Aug 2020
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CISO

Interfacing and Integration

I don't see any reason that we would swap out Imprivata IAM Suite for another platform for...

Aug 2020
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Director

Functionality and Upgrades

We are using Imprivata’s system as a tap-and-go badge for our on-premises workstations. For the most...

Aug 2020
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Manager

Relationship

Imprivata had some turnover, but the new people always reach out to us just to introduce themselves....

Aug 2020
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Manager

ROI / Cost (care and feeding)

The vendor drives tangible outcomes well. The single sign-on and EPCS features along with Imprivata...

Aug 2020
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Director

Relationship

We created a partnership with Imprivata where we both work with each other. When we come up with...

Aug 2020
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Director

ROI / Cost (care and feeding)

Since we went live with Imprivata IAM Suite, we have been able to profit many accounts at the same...

Aug 2020
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Director

Relationship

When we have an issue or requirement or need an enhancement, the response from Imprivata is amazing....

Aug 2020
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Director

Functionality and Upgrades

Before, we had to have an Active Directory account to manage access, but with the upgrade, we don’t...

Aug 2020
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Director

Relationship

We have to have a long relationship, and that is good. I cannot think of anything that Imprivata...

Aug 2020
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Director

Functionality and Upgrades

We are growing by the minute. We started giving access to a few applications, and now we have almost...

Aug 2020
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Director

Relationship

The vendor is spending a lot of time and dedication on their product, and they just want to make it...

Aug 2020
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Director

Functionality and Upgrades

Our end users find the system to be very easy to use. Using the system isn’t a big deal. I predict...

Aug 2020
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CIO

Functionality and Upgrades

The intent is that from the moment that somebody is created in our HR system, that information will...

Aug 2020
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CIO

Other Observations & Comments

There are tools available to us that we haven't gotten yet that will allow us to do an ongoing audit...

Aug 2020
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CIO

Relationship

If we were to determine the 10 applications that we need, Imprivata's application would be in the...

Aug 2020
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CIO

Functionality and Upgrades

If Imprivata continues on their current path, they will mature at the same rate as or faster than...

Aug 2020
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CIO

Functionality and Upgrades

We have many applications that are profiled through the Imprivata system, so people don’t even...

Aug 2020
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CIO

Functionality and Upgrades

It is critical that we stay on track for the development efforts around our current project, but...

Aug 2020
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CIO

Functionality and Upgrades

I love having a vendor that I can go to where I can hear what their plans are. Often, Imprivata is...

Aug 2020
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Manager

Service and Support

We haven't really needed anything from Imprivata during the COVID-19 crisis, but they have reached...

Aug 2020
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Manager

Future Outlook

Imprivata IAM Suite is part of our long-term plan. As a matter of fact, we are planning to upgrade...

Aug 2020
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Manager

ROI / Cost (care and feeding)

The only thing that hurts Imprivata's implementation service is the pricing. Imprivata's prices for...

Aug 2020
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Manager

Functionality and Upgrades

Our end users find the system very easy to use. The Imprivata OneSign Connector is seamless for our...

Aug 2020
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Manager

Technology

I haven't seen any new technology from the vendor. I think they are trying to get into some markets...

Aug 2020
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Manager

Service and Support

The ongoing support from the vendor is good. I usually get all the answers I need from their support...

Aug 2020
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CISO

Implementation and Training

Very often, we would buy something and end up looking to the vendor for guidance because they had...

Aug 2020
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CISO

Service and Support

We are very happy with Imprivata. I would strongly advise people to go all in with Imprivata; their...

Aug 2020
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CISO

Lessons Learned

The only bad thing I will say is that Imprivata does not negotiate, but that is not an overly...

Aug 2020
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CISO

Lessons Learned

I am going to give Imprivata the benefit of the doubt. The story is that the negotiation when we...

Aug 2020
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Manager

Functionality and Upgrades

I would say that Imprivata's strength is that the solution works. It is good. The tap-and-go...

Aug 2020
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CIO

Interfacing and Integration

We are going to use an electronic prescription module within our EHR along with the Imprivata...

Aug 2020
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CIO

Functionality and Upgrades

I prefer to use one vendor's platform. That is why I try to find one platform that covers most of my...

Aug 2020
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CISO

Functionality and Upgrades

I am happy with the functionality that we are using Imprivata's system for. Imprivata is great, but...

Aug 2020
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CISO

Interfacing and Integration

SSO is the biggest use of Imprivata's software. Almost 100% of the time, we use the system to give...

Aug 2020
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CISO

Functionality and Upgrades

The Imprivata solution was good for authentication services, SSO, and so on. My perception is...

Aug 2020
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CIO

Technology

When the clinicians are using the Imprivata system as they bounce from machine to machine, we have...

Aug 2020
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CIO

ROI / Cost (care and feeding)

With Imprivata, all we do is buy licenses from them. We don't interact with them too much. We have...

Aug 2020
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CIO

Functionality and Upgrades

Imprivata has some difficulties with restoring PINs and passwords off-site. Sometimes the passwords...

Aug 2020
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Director

Functionality and Upgrades

The product’s ease of use and reliability are fantastic. The product chews up very few resources on...

Aug 2020
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Director

Functionality and Upgrades

We use the product to identify users associated with a medical product. Between our three security...

Aug 2020
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Manager

Service and Support

The vendor has been very responsive during the COVID-19 crisis. They have been very in tune with our...

Jul 2020
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Manager

Implementation and Training

Imprivata reached out to our people, and we talked to them a bit about where we had issues and...

Jul 2020
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Manager

ROI / Cost (care and feeding)

There are a lot of costs, although I say that about a lot of companies. But if we want to bridge...

Jul 2020
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Manager

Service and Support

Imprivata's support people were very good at solving the issues with our product version. They...

Jul 2020
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Manager

Relationship

Some organizations just can’t afford to purchase tools for identity management. They have to use...

Jul 2020
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CIO

Implementation and Training

Imprivata has very minimal training. It is more geared toward my admins. Our setup is such that the...

Jul 2020
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CIO

Service and Support

Imprivata’s service could be more proactive. When we are moving to a different version of our EMR,...

Jul 2020
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CIO

Functionality and Upgrades

Imprivata IAM Suite is a very solid system. Once it is installed, it works well.

Jul 2020
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CIO

Functionality and Upgrades

The patch scanning has been well received; the staff loves it. We had EPCS in our old ambulatory...

Jul 2020
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Manager

Service and Support

The vendor does a good job in terms of support, but the support is definitely not as perfect as I...

Jul 2020
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Manager

Functionality and Upgrades

The product has achieved everything we have wanted it to achieve, so I guess I can’t complain there....

Jul 2020
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Manager

Lessons Learned

I would recommend the product with the caveat that people should look around and make sure the...

Jul 2020
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Manager

Implementation and Training

When the vendor trained the trainers, that all went pretty well. They have trained the trainers and...

Jul 2020
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Manager

Implementation and Training

We haven’t done an implementation with Imprivata in a while, so it is hard to say whether the vendor...

Jul 2020
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Manager

ROI / Cost (care and feeding)

There aren't a lot of charges from the vendor. What I don’t like is that they innovate to relicense...

Jul 2020
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Manager

Service and Support

When it comes to the vendor’s implementation services, sometimes they send us people who aren’t the...

Jul 2020
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Manager

Sales and Contracting

In terms of the product working as promoted, Imprivata sends out lots of information, keeps us up to...

Jul 2020
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Manager

Functionality and Upgrades

There are a few things that are a little cumbersome, but for the most part, the product is smooth...

Jul 2020
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Manager

Functionality and Upgrades

When a doctor prescribes a narcotic for a patient and that information goes out to the prescription...

Jul 2020
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Manager

Service and Support

I am not sure that we have had much of a need for the vendor to support us through the COVID-19...

Jul 2020
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Manager

Future Outlook

Something else would have to bump Imprivata out of the way if we were looking at other vendors. We...

Jul 2020
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Manager

Functionality and Upgrades

I definitely wouldn’t be against buying the Imprivata product again. It is a good product. There are...

Jul 2020
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Director

Relationship

Imprivata has done a good job of maintaining the existing Caradigm customers and helping them with...

Jul 2020
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Director

Service and Support

The vendor has provided temporary licenses for ramping up user levels or doing things like that. The...

Jul 2020
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Director

ROI / Cost (care and feeding)

I have some concerns about Imprivata's cost models. Imprivata is a little strict when it comes to...

Jul 2020
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Director

Future Outlook

I predict that our overall satisfaction with the system will go up over the next 12 months. We are...

Jul 2020
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VP/Other Executive

Interfacing and Integration

We are in the middle of moving off of Windows and moving to Chrome OS, and we needed Imprivata’s...

Jul 2020