INFINITT PACS (Global) Commentary
Filtered view: (Middle East/Africa)
Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
The one promise that I find INFINITT doesn't keep is about when we will be able to have the system...
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Culture, Value
With INFINITT, I often have a set cost per month. Then, if I go over my numbers, I get charged for...
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Relationship, Value
We have been trying to get others to report for us using a different PACS, and that is always a bit...
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Product
There are a few things that INFINITT could do to serve us better. INFINITT PACS is an American...
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Product
The system's quality is excellent. I always tell people that my practice has changed completely...
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Relationship
Things have been fine with INFINITT. There haven't been any problems. We have a local team that runs...
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Product
One improvement the vendor could make would be to incorporate AI algorithms into routine studies.
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Product
I like the system's modern look and ease of use.
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Relationship, Product
The changes the vendor could make to improve my experience as a customer would be AI integration and...
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Product
What I like most about the product is its user-friendly and intuitive interface, which makes it easy...
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Loyalty, Product
There are always areas for improvement, but INFINITT PACS works probably about the same as it was...
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Relationship
Proactive service is a combined responsibility between our organization and INFINITT. Also, we...
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Product
I would buy INFINITT PACS again. It is robust. The vendor's support is good. INFINITT PACS is...
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Loyalty
Ideally, we want our satisfaction to improve a little in 12 months. For that to happen, we need a...
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Relationship
The support from INFINITT is good. When we put requirements forward, the support people take them up...
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Operations
INFINITT supported us quite well, particularly during the implementation. Even with the recent...
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Relationship
INFINITT's support team is knowledgeable and responsive when providing professional guidance. I like...
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Product
To improve my experience, INFINITT could make their solution compatible with Linux operating...
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Product
The biggest opportunity for improvement for INFINITT PACS is the statistics. I want to move the...
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Relationship
INFINITT needs to improve their support model and provide an on-call number. I would like them to...
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Relationship
The biggest strength of INFINITT is the ease of reaching the support team.
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Value
INFINITT PACS is good for what we are paying for when it comes to our ROI, functionality,...
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Loyalty
INFINITT PACS is good, but it is becoming slower because our data is growing. The system's speed is...
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Relationship
INFINITT's executive engagement is very strong. Anytime we have a concern or issue, we ring an...
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Relationship
With INFINITT, the challenge is mainly that the local support people in our country sometimes don't...
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Loyalty
I expect that my satisfaction with INFINITT will be in the same place in a year. Our ask is big, so...
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Value
Based on what we have negotiated with INFINITT, we have a decent rate for the space of the solution...
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Relationship
INFINITT's strengths are their support and flexibility. To improve our experience, the vendor could...
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Product
There are deep performance issues when the volume of our studies is huge. INFINITT could improve...
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Loyalty, Product
An opportunity for INFINITT is to have embedded AI capabilities such as accurate image analysis and...
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Relationship
INFINITT's strengths are their availability of diverse features and robust stability. The vendor...
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