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INFINITT PACS (Global) Commentary
Filtered view: (Middle East/Africa)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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100%
 
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User Commentary

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Manager

After all my years working on INFINITT's system, the system architecture has become simple to understand....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The vendor’s biggest strength is how they communicate with the support team.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

If I could recommend some specific changes that the vendor could make to improve my experience as a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

The biggest opportunity for product improvement would be for the vendor or headquarters to be closer...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

The one promise that I find INFINITT doesn't keep is about when we will be able to have the system...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

With INFINITT, I often have a set cost per month. Then, if I go over my numbers, I get charged for...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Physician

We have been trying to get others to report for us using a different PACS, and that is always a bit...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Physician

There are a few things that INFINITT could do to serve us better. INFINITT PACS is an American...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

The system's quality is excellent. I always tell people that my practice has changed completely...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Things have been fine with INFINITT. There haven't been any problems. We have a local team that runs...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

One improvement the vendor could make would be to incorporate AI algorithms into routine studies.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I like the system's modern look and ease of use.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

The changes the vendor could make to improve my experience as a customer would be AI integration and...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Physician

What I like most about the product is its user-friendly and intuitive interface, which makes it easy...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

There are always areas for improvement, but INFINITT PACS works probably about the same as it was...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Proactive service is a combined responsibility between our organization and INFINITT. Also, we...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I would buy INFINITT PACS again. It is robust. The vendor's support is good. INFINITT PACS is...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Ideally, we want our satisfaction to improve a little in 12 months. For that to happen, we need a...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Manager

The support from INFINITT is good. When we put requirements forward, the support people take them up...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

INFINITT supported us quite well, particularly during the implementation. Even with the recent...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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