Innovaccer Population Health Commentary

Filtered view: All

Innovaccer PHM is pretty highly configurable. If an organization has a team of analysts or...

Innovaccer is struggling with the technology they use to trigger patients based on certain clinical...

There is a disconnect in the way that Innovaccer PHM displays certain elements. If we really want to...

Innovaccer did do some questionable things recently. Their CEO just made the announcement of letting...

Innovaccer PHM offers a lot of options to customize, especially for nurses to have the protocols the...

Some of our biggest outcomes with Innovaccer PHM have been getting all of our care management teams...

If someone is considering Innovaccer PHM, I want them to know that it's a lot more complicated than...

Innovacer is very fair with charges.

Innovaccer was clearly the winner of our RFP process, and we all agree that we would make the same...

We demand a lot, and the solution meets nearly every need. There are some unrealistic expectations...

We have no major problems. We are about 80% there, but there's always a learning curve for new...

The dashboards are no longer state-of-the-art. A bunch of changes have happened, and Innovaccer...

Innovaccer has adopted the train-the-trainer approach, so we have to get trained and then train...

In the past, we were seeing a lot more innovation from Innovaccer, but they haven't done much with...

Innovaccer PHM has very strong integration across different products and really great, timely...

We're doing pretty well overall with Innovaccer PHM, but some physicians are performing better than...

We have very favorable pricing with Innovaccer. As a result, we're very satisfied with the value...

Innovaccer is more in focus with us and what we do with Innovaccer PHM versus another one of their...

We are going to do population health management ourselves because Innovaccer PHM is too expensive....

Innovaccer’s flexibility is what puts them above other vendors. There are challenges that come with...

I work a lot on the data implementation side of things, and we have a lot of ongoing tickets in...

Innovaccer responds in a very timely way and tries to resolve issues, especially if it is an...

Innovaccer PHM itself, when a practice has all of its data flowing, works great. The screen-reading...

Innovaccer PHM is very worth it. Having access to a standard set of all our EHR data is like a gold...

Innovaccer is very transparent about everything, and they are an incredibly fair company. They do...

Innovaccer is a great partner. They are always willing to customize things that work for our...

Innovaccer is pretty progressive. They develop new things pretty quickly. Innovaccer is a very...

Innovaccer is part of our long-term plans but may not be part of those plans in its current...

The platform and user interface of InCare are extremely user-friendly. When we first implemented it,...

As the years have gone by, interoperability has modernized, and Innovaccer has not caught up to...

Innovaccer could improve the quality of their reportings about the outcomes of InCare. InCare...

Innovaccer is doing an awful lot and is very innovative. From a holistic perspective, not just...

Innovaccer needs to train their customer engineering team better. Many of the team members are...

Innovaccer wants to give outcome information, but they make assumptions about how each organization...

We use the InCare platform to support our value-based care and population health work. We are a...

Innovaccer has done an excellent job. When we started this project, I didn't even realize how...

Part of the initial reason we moved to Innovaccer was that we needed to be nimble when it came to...

There were two or three fundamental things that led us to use another solution more than Population...

The vendor is more of an order taker rather than a proactive partner. They need stronger care...

We do not receive a lot of training from the vendor, but we are always tightly connected to our...

The system is part of our long-term plans. We have done a lot of strategy planning for the platform,...

A while ago, we did an in-person training with Innovaccer that was very exciting for our people. Our...

We have had a couple of issues come up where things in the system haven't worked. Especially in the...

One of the benefits of the system was that it was going to cost us less per year. We are getting our...

There was one instance where something happened with the system and Innovaccer didn't let us know...

I have recommended the system. The things that I point out about the system are that it is a true...

We needed a platform with dashboards in order for our providers to see how they are performing and...

I haven’t had a reason to escalate beyond the Innovaccer people we currently work with. The vendor's...

We have a sophisticated population at our sites. We need tools that can automatically identify cost...

We have a lot of technology. The system does what it needs to do as a population health platform....

The system does exactly what we need it to do; it gets the information in front of the doctor or...

We definitely get our money's worth out of the platform. We find it very easy to use, and it...

The workflow for the care management solution is really easy for our care managers to follow. It is...

It still feels like we are in the implementation process, and some rocky issues remain with...

Innovaccer is very siloed, and their customer teams don't always communicate. We have requested...

We have implemented a lot of modules, but Innovaccer does a half-hour-to-hour-long training. We...

It is good to see how much venture-capital funding Innovaccer has acquired because that makes me...

From a data-source interoperability perspective, we are putting a lot of data within the...

With the system, there could be a couple of UI items, but we have user-acceptance testing, and those...

I think we would recommend this product to a certain customer. Innovaccer's solution is really...

Innovaccer is really good at responding right away. I had an issue where I couldn't see a module,...

Innovaccer really loves the AI products they are developing. I don't know if that is criticism per...

Things with the system have gone well. Innovaccer has been a subject matter expert in the MSSP,...

In the Population Health Management tool, I like the new analytics and AI features the vendor is...

A major gap we face is the inability to track antipsychotic prescribing and the associated metabolic...

We are not in true downside-risk contracts, and our legal approach requires that we demonstrate our...

We are uniquely configured, and Innovaccer has worked well with us. Our network uses several EMRs,...

I really appreciate Innovaccer’s stability. Each time we adopt a new tool, it is a major...

I would recommend the system. I wish we had had it sooner. The big thing with Innovaccer was that...

Innovaccer is very involved. If we go to them with a problem, they come up with some avenue, whether...

I would say we have received our money's worth with the system. My leaders would say it is way too...

Innovaccer has really focused on finding efficiencies using AI. AI is obviously probably overused,...

We would buy the solution again. Before, we didn't really use the care management platform and...

For the most part, we really enjoy working with Innovaccer. One thing Innovaccer does really well is...

My organization was looking at other vendors, and one reason we expanded with Innovaccer was based...

Innovaccer's executive involvement is very, very good. We have good access to the executives.

There are metrics that I have asked Innovaccer to help me move. They are working with us on some...

Innovaccer had a good, strategic, visionary meeting with our C-suite leaders and came out of it with...

The things that we noticed early on that needed work are things Innovaccer has already made...

People from Innovaccer are here all the time. We can reach right out and get an answer from the very...

The system is fairly mature in this space now. It has taken quite a bit to get there. When we are...

Workflow integration in light of clinician time is always a challenge in general. We need some newer...

The training on the technical aspect is fine for Population Health Management; however, vendors...

We have worked with Innovaccer for years and have learned how to use the system to meet our needs....

Innovaccer had an interesting integration setup, but they were able to accommodate things from other...

I have access to my direct team at Innovaccer. I also have access to senior leaders in case anything...

The main thing we learned is that when building the system from scratch, organizations have to be...

Working with Innovaccer has been a very positive experience overall. I have worked with a lot of...

Innovaccer was very transparent throughout their sales process. They told us what capabilities there...

People have been happy with Population Health Management. From what I have seen, the system seems...

The training we got for our back-end users on the system has been good. We had video conference...

The system doesn't really integrate with our EHR. We have set up ways for it to get our data, and...

There are certain things in our data that aren't on the platform side of the solution, even though...

Innovaccer's support is good. Usually, when I send an email, I will get an email back within at...

My personal experience with Innovaccer's proactivity has just been with things like password...

Because we are in an implementation phase, there are a lot of enhancements on our list today. We...

Part of our biggest thing is removing redundant external workflows from our care managers’...

The biggest thing that I think we struggle with is having real-time data. Our data refresh cadences...

We are doing an implementation across a lot of users. There are definitely going to be bumps in the...

We cause ourselves some inefficiencies. I think we will come up with solutions and figure things...

In my career, I have been through several different implementations, and things with Innovaccer went...

The system works as promoted. I think we have different ways that we would like to see things,...

Innovaccer's support is excellent. I would give Innovaccer a high rating at the top of the scale for...

Innovaccer needs to focus on interoperability. Everyone is still learning in that space, but I think...

Innovaccer has thought out the functionalities, dashboard views, and report views, and they are easy...

There are so many filtering options in Innovaccer Population Health Management that, unless the...

Support is where Innovaccer probably runs circles around the other vendors I have worked with in the...

Innovaccer Population Health Management is not an easy implementation by any means. It is complex....

Innovaccer is very good at teaching Population Health Management, but we have had to help them...

We really thought that Innovaccer was going to have out-of-the-box, standard measure sets already...

Because our organization is so complex and we are pulling in claim speeds from several payers and...

The system is kind of our record of truth, in terms of population health management and value-based...

Innovaccer’s strength is their ability to innovate and partner with their clients, hear what their...

We just started some really exciting, innovative things around artificial intelligence. I have been...

For the care team members within a community practice, we are presenting care gaps and specialty...

Innovaccer has been a good partner. Honestly, I didn’t know how well their AI piece was going to go....

We have a high standard for training, so Innovaccer deserves a middle-of-the-road score for their...

Innovaccer acquired a company recently, and I’m excited about what that will eventually bring, but I...

Innovaccer has a couple of areas to improve in. The first is the actual application of AI and the...

Innovaccer's team members are great and easy to work with. They are very open to requests and ad hoc...

We are potentially looking to replace Innovaccer's system because we have had a lot of internal...

Innovaccer is a little behind when it comes to AI. That has been a big push from our board. Our...

There are a few things that I wish were a little more automated or already readily available to us....

The system is very easy to use; anybody could use it. My own team learned the system really quickly....

The technology is great. It is great to have everything in one spot. It is great that the vendor is...

Innovacer is great. They are very responsive with their communication. Their availability is great....

Currently, Population Health Management needs many more functionalities to meet our needs,...

Innovaccer is really good at and always available for training. They have a lot of training videos....

It is a little bit hard to adopt from outside of our teams, so for the clinicians and others who...

Innovaccer has given us a lot of things that they haven't charged us for, but there are some things...

The system gives us insights into different claims data. Without it, we would be flying blind. We...

We would love more access to real-time data in the system, but that isn't really Innovaccer's fault....

Innovaccer's ticket system is great. Innovaccer will get back to us quickly when we put in a ticket,...

We have thrown a lot of different projects at Innovaccer, and they have taken those projects very...

Innovaccer could consider stronger partnerships with healthcare systems in a way that would allow us...

Innovaccer does a really good job with their updates. We gave the vendor some feedback, and they...

Innovaccer doesn't have APIs like the rest of the world these days. It is a big deal to set up an...

We hired Innovaccer to build some things for us, but they weren't able to build those things, even...

The product definitely supports our integration goals. That is how we are getting things done.

The system relies on Power BI a lot. I am not sure whether that is something Innovaccer can change,...

Innovaccer is very good at training. For support, we meet with them often, and that is really...

Innovaccer for sure avoids charging for every little thing. They are very good about that.

The team members I work with at Innovaccer are really helpful. They are always trying to find new...

I wouldn't buy Innovaccer's solution again for our organization. If I went somewhere else where we...

Innovaccer avoids charging for every little thing. There is some stuff they have helped us out with.

Innovaccer's system was selected because we thought we could capture a very large risk population...

I really like Innovaccer’s transitional care management (TCM) tool. It has helped us go from zero...

Innovaccer’s implementation services have been good. And they are very good with integration....

There have been some issues with some of Innovaccer’s development timelines. And the biggest area of...

The product was essentially Innovaccer’s data analytics platform. I wouldn't say it was ever...

InConnect was what we utilized for text-message outreaches. They were fairly tricky to set up, so we...

We liked the care management piece of Population Health Management. We were able to customize care...

We didn't end up using InNote or rolling it out to our providers because by the time Innovaccer got...

InGraph provided dashboards in Population Health Management, and it was really not intuitive. I have...

The InNote functionality is supposed to provide the overlay of the care management stuff in our EHR...

We moved to Innovaccer's system because our contract with our previous platform was ending, and we...

We are moving away from Innovaccer because we are transitioning to a different EMR that has care...

When Innovaccer has additional charges, those are fair. I don't think we have had any surprises...

We don't have dedicated workstations at our organization, so there were some limitations with...

InCare is very user friendly, and we can't really break it. We go in and apply different filters....

We have seen value in the insights that we have received from Innovaccer. They provide us with what...

Aspects of the system are highly configurable, and that is beneficial. It is extremely user-friendly...

We didn’t fully appreciate that when we configured a protocol in the system, that would impact the...

We like the ease of use of InCare, but only with the caveat that we spent considerable time...

Population Health Management works very well. There are several things that I like about it. The...

Population Health Management isn't bad. The feedback we get from end users is that the...

The challenge in Population Health Management is the construction. The primary thing is that...

There is an out-of-the-box dashboard, but when we deploy it, there is a bug, so the dashboard...

The great thing with the population health side is that the Innovaccer tool can be customized to...