Integrated Risk Commentary
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Bradley Hunter
SRU Manager
KLAS SRU Manager - Bradley Hunter
 
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User Commentary

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Director

Culture, Value

Inovalon breaks up all of the things they do for us into different statements of work. Those...

Jul 2024
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Director

Operations

Inovalon has been good at offering training. We don't need a lot of new training, but when others...

Jul 2024
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Director

Value

Integrated Risk is very expensive. The vendor has contract terms that have inflationary escalators...

Jul 2024
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Director

Culture, Operations

We implemented the system with Inovalon years ago, and there haven't been many changes to the system...

Jul 2024
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Director

Relationship

I like the operational team leader and the people who we work with at Inovalon. Those people...

Jul 2024
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Director

Relationship

We have regular meetings with Inovalon. I very much like the vendor's operational folks, but...

Jul 2024
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Director

Relationship, Product

I like the fact that Inovalon is one vendor that is doing everything we need in the integration...

Jul 2024
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Director

Loyalty, Relationship, Product

There aren't a lot of visible upgrades from Inovalon. Integrated Risk isn't really an upgrade to our...

Jul 2024
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Director

Culture

We used to use Inovalon's system for Medicaid and HEDIS, but we use a different vendor's offering...

Jul 2024
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Director

Relationship, Product

There aren't a lot of things that end users can use in Integrated Risk. There is a dashboard, but...

Jul 2024
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Director

Culture, Relationship

Inovalon's back office is terrible. It is so bad that I prefer talking to the vendor's operational...

Jul 2024
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Director

Culture

Inovalon will usually keep their promises, but they won't necessarily meet promised deadlines for...

Jul 2024
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Director

Culture, Loyalty, Relationship

The issue we have with the vendor is that we are a fairly small organization, so not all vendors...

Jul 2024
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Director

Loyalty, Value

We use Inovalon ONE Platform Risk for retrospective and prospective stuff. For prospective things,...

Feb 2024
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Director

Culture

What Inovalon will promise us in a contract is not what will show up in a contract. They do not...

Feb 2024
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Director

Loyalty, Relationship, Product

We use Inovalon for chart tracing and coding, and they have pretty much stayed steady. We have...

Nov 2023
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Director

Culture, Value

Inovalon gets a little overzealous with their contract negotiations, but I generally think they do a...

Nov 2023
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Director

Operations

Inovalon ONE Platform Risk is a mess, but the vendor is changing their stuff. Training from Inovalon...

Nov 2023
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Manager

Culture

We have been unsatisfied with Inovalon's product. We were led to believe we were purchasing a...

Sep 2023
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Manager

Relationship

Our original account manager didn't have a ton of knowledge about Inovalon. They could have improved...

Sep 2023
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