Integrated Risk Commentary
Filtered view: All
Subject Expert
Bradley Hunter
SRU Manager
Commentary Summary
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User Commentary
Culture, Value
Inovalon breaks up all of the things they do for us into different statements of work. Those...
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Operations
Inovalon has been good at offering training. We don't need a lot of new training, but when others...
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Value
Integrated Risk is very expensive. The vendor has contract terms that have inflationary escalators...
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Culture, Operations
We implemented the system with Inovalon years ago, and there haven't been many changes to the system...
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Relationship
I like the operational team leader and the people who we work with at Inovalon. Those people...
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Relationship
We have regular meetings with Inovalon. I very much like the vendor's operational folks, but...
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Relationship, Product
I like the fact that Inovalon is one vendor that is doing everything we need in the integration...
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Loyalty, Relationship, Product
There aren't a lot of visible upgrades from Inovalon. Integrated Risk isn't really an upgrade to our...
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Culture
We used to use Inovalon's system for Medicaid and HEDIS, but we use a different vendor's offering...
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Relationship, Product
There aren't a lot of things that end users can use in Integrated Risk. There is a dashboard, but...
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Culture, Relationship
Inovalon's back office is terrible. It is so bad that I prefer talking to the vendor's operational...
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Culture
Inovalon will usually keep their promises, but they won't necessarily meet promised deadlines for...
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Culture, Loyalty, Relationship
The issue we have with the vendor is that we are a fairly small organization, so not all vendors...
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Loyalty, Value
We use Inovalon ONE Platform Risk for retrospective and prospective stuff. For prospective things,...
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Culture
What Inovalon will promise us in a contract is not what will show up in a contract. They do not...
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Loyalty, Relationship, Product
We use Inovalon for chart tracing and coding, and they have pretty much stayed steady. We have...
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Culture, Value
Inovalon gets a little overzealous with their contract negotiations, but I generally think they do a...
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Operations
Inovalon ONE Platform Risk is a mess, but the vendor is changing their stuff. Training from Inovalon...
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Culture
We have been unsatisfied with Inovalon's product. We were led to believe we were purchasing a...
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Relationship
Our original account manager didn't have a ton of knowledge about Inovalon. They could have improved...
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