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Integrated Risk Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and Core Solutions
KLAS VP VBC, Payer, and Core Solutions - Bradley Hunter
 
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User Commentary

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Manager

Culture, Loyalty

Things are not going well with Inovalon. We are not renewing our contract with them. We have had a...

Oct 2024
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Director

Culture, Value

Inovalon breaks up all of the things they do for us into different statements of work. Those...

Jul 2024
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Director

Operations

Inovalon has been good at offering training. We don't need a lot of new training, but when others...

Jul 2024
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Director

Value

Integrated Risk is very expensive. The vendor has contract terms that have inflationary escalators...

Jul 2024
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Director

Culture, Operations

We implemented the system with Inovalon years ago, and there haven't been many changes to the system...

Jul 2024
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Director

Relationship

I like the operational team leader and the people who we work with at Inovalon. Those people...

Jul 2024
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Director

Relationship

We have regular meetings with Inovalon. I very much like the vendor's operational folks, but...

Jul 2024
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(0)
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Director

Relationship, Product

I like the fact that Inovalon is one vendor that is doing everything we need in the integration...

Jul 2024
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Director

Loyalty, Relationship, Product

There aren't a lot of visible upgrades from Inovalon. Integrated Risk isn't really an upgrade to our...

Jul 2024
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Director

Culture

We used to use Inovalon's system for Medicaid and HEDIS, but we use a different vendor's offering...

Jul 2024
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Director

Relationship, Product

There aren't a lot of things that end users can use in Integrated Risk. There is a dashboard, but...

Jul 2024
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Director

Culture, Relationship

Inovalon's back office is terrible. It is so bad that I prefer talking to the vendor's operational...

Jul 2024
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Director

Culture

Inovalon will usually keep their promises, but they won't necessarily meet promised deadlines for...

Jul 2024
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Director

Culture, Loyalty, Relationship

The issue we have with the vendor is that we are a fairly small organization, so not all vendors...

Jul 2024
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Director

Loyalty, Value

We use Inovalon ONE Platform Risk for retrospective and prospective stuff. For prospective things,...

Feb 2024
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Director

Culture

What Inovalon will promise us in a contract is not what will show up in a contract. They do not...

Feb 2024
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