IntelePACS (Global) Commentary
Filtered view: (Canada)
Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
Product
Intelerad's strengths are their collegiality, local team, and great product. I like that the product...
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Relationship, Product
I can't think of any ways Intelerad could improve the product, aside from improved support for the...
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Relationship
Intelerad’s support is hit or miss. Sometimes Intelerad deals with things really quickly and well,...
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Product
We don’t have automatic registration of cross-sectional exams and automatic linking in IntelePACS,...
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Operations
Intelerad doesn’t have a training program. They could easily have an online PACS training course,...
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Culture, Value
Intelerad is pretty up front about what they’re going to charge for. I may not agree with the...
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Loyalty, Product
Intelerad is concentrating on converting the back-end infrastructure. They’re working on moving...
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Product
There are some really good things about IntelePACS. The way that the system was architected or...
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Product
There’s no real flexibility in the system. Getting IntelePACS to do things is a pain sometimes. For...
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Product
The PACS's viewing performance is fast and generally reliable. Radiologists can read efficiently...
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Relationship, Product
The vendor's biggest strength is having a solid PACS technology foundation.
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Relationship
The support experience has significantly degraded. It is hard to get any attention from the vendor...
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Relationship
Our customer experience would improve if the vendor rebuilt their support to be proactive and...
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Relationship
Intelerad could improve our experience by improving support and response times.
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Relationship, Product
Intelerad's biggest strength is the quality of their solution. End users appreciate the product.
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Commentary Summary
Comment Type Breakout