Commentary Summary
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User Commentary
Loyalty, Value
Intelerad is not charging for every little thing, but they don't avoid it. If we had the money,...
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Product
What I like most is the way that the system has been designed. It has multiple redundancies, and if...
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Relationship
Things are pretty much the same here with IntelePACS. I probably gave Intelerad pretty bad marks on...
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Product, Value
The main thing I wish Intelerad could improve is the technology. They are way behind even just in...
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Relationship, Product
There are some features that we have been requesting for the system for a long time. Those features...
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Product
Intelerad sometimes pushes new features. Lately, they have wanted to convert our radiologist...
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Product
We have had a lot of issues with archiving images to the cloud with the solution. We have been told...
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Operations, Product
I hope that Intelerad doesn't change anything about their viewer. They shouldn't make it more...
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Product
The biggest opportunity for IntelePACS is for the vendor to improve the RIS integrations.
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Relationship
Intelerad needs to go back to the old support ways. Outsourcing is not a solution.
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Operations, Product
The biggest strength of IntelePACS is its ease of use.
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Relationship
I would say the vendor's strength is their support. The product works, and the radiologists are...
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Relationship, Product
Intelerad’s response time has really decreased. We have had outages in some of our sites, and it is...
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Culture
It took a long time to get our contract with Intelerad. We wanted to buy a service, and they were...
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Product
Ease of use is always something that comes to mind when I think about things I like about the...
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Loyalty, Product
Things have been going great. We haven't had any problems with IntelePACS, and users have not...
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Product
Usually, we need more tools for our providers. The PACS has a portal that we use with our providers,...
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Relationship
The service and support from Intelerad have been okay. The recurring problem is that since we mostly...
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Culture
When Intelerad demos a product, they need to know what the client wants to see. We are looking to...
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Loyalty, Value
We had an opportunity to get a bundled RIS and PACS solution at a more cost-effective price, and the...
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Relationship
Intelerad has not really been very proactive. As they have grown, they have purchased some smaller...
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Value
The price point for Intelerad’s PACS is a little higher for us than a normal clinic, but we have a...
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Relationship
The product works, and we experience very few issues, but when I do need support, the vendor is...
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Relationship
There was an issue a while ago that annoyed us because we had a situation that Intelerad deemed a...
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