Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
Relationship
Iodine Software is very, very involved with us. They would be really bad at their jobs if they...
Login or Create an Account to see details.
VP/Other Executive
Relationship
The vendor's quality of staff is a problem. There was an individual from Iodine Software who was...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
The first of our facilities that used AwareCDI did alright. Then, we expanded the solution, and...
Login or Create an Account to see details.
VP/Other Executive
Future Outlook
I am sort of glad that I still have AwareCDI. I hope that my staff members will come back and say...
Login or Create an Account to see details.
VP/Other Executive
Interfacing and Integration
Iodine Software needs to have a closer relationship with other vendors. They can't just sit...
Login or Create an Account to see details.
Physician
Service and Support
The vendor has done a good job supporting us during the COVID-19 crisis. The vendor definitely seems...
Login or Create an Account to see details.
Physician
Functionality and Upgrades
We have found pretty consistently that the vendor has done a really good job with chart reviews and...
Login or Create an Account to see details.
Physician
Functionality and Upgrades
The vendor doesn't do frequent updates on the product. Or if there are frequent updates, they happen...
Login or Create an Account to see details.
Physician
Functionality and Upgrades
The system is meeting all of our needs for prioritization. There are just a few things I would like...
Login or Create an Account to see details.
Director
Implementation and Training
SmartList is very user friendly. We are all nurses by trade, so we are not computer people; we just...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Iodine Software acts as a vendor and a partner to us. They are always working to develop to meet our...
Login or Create an Account to see details.
Director
Service and Support
Iodine Software has great customer service. They have a quick turnaround time with any questions and...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The drawback for Iodine Software is that their grouper is not the best grouper. I don’t think it has...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Iodine Software is more based in artificial intelligence. They have a product called Retrospect that...
Login or Create an Account to see details.
Director
Service and Support
The customer service at Iodine Software is heads above our other vendor’s. Any time we have any...
Login or Create an Account to see details.
Director
Implementation and Training
On the front end, Iodine Software makes implementation super easy in terms of getting ready to start...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We have contacted Iodine Software to get the data, and it is available to us. They are currently...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Iodine Software has a couple of products that tipped the scales in their favor. They have a product...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
One thing that is limited that is probably no fault of Iodine Software's is their encoder. We can’t...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
I am very happy with the product. I like that the vendor is very easy to deal with. They add things...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I love that Iodine Software has great technical support. I never have to wait to get in touch with...
Login or Create an Account to see details.
Manager
Relationship
Iodine Software is an up-and-coming company. They are innovating very quickly. They have a good...
Login or Create an Account to see details.
Manager
Technology
I am impressed with how quickly the vendor responds to our technology enhancement requests. The...
Login or Create an Account to see details.
Manager
Service and Support
Our users think the product is very intuitive. In addition to the innovation, one of the things I...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The vendor is great, and I can’t think of much they can do to improve. The only thing I have been...
Login or Create an Account to see details.
Manager
Service and Support
We have a regular standing call with Iodine Software. The call is often brief, and we discuss any...
Login or Create an Account to see details.
Manager
Other Observations & Comments
The vendor has done some webinars in support of COVID-19, but there are some other things they could...
Login or Create an Account to see details.
Manager
Future Outlook
The vendor is not part of our long-term plans. We have been really happy with the company, but we...
Login or Create an Account to see details.
Director
Relationship
Iodine Software is good at keeping their promises. They are very upfront and transparent. One thing...
Login or Create an Account to see details.
Director
Implementation and Training
I would give Iodine Software a high score for their upgrade implementations because we don’t do...
Login or Create an Account to see details.
Director
Functionality and Upgrades
With Iodine Software, there are some things that we could work on a little bit. Since there is going...
Login or Create an Account to see details.
Director
Service and Support
Iodine Software excels in support. They seem to be ahead a little bit in proactiveness. Iodine...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Iodine Software is innovative with their technology and upgrades. With Iodine Software, when they...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Iodine Software is really good about trying to compromise based on things like what our common...
Login or Create an Account to see details.
Manager
Service and Support
We actually love Iodine Software. We have had them for several years, and things have been great so...
Login or Create an Account to see details.
VP/Other Executive
Implementation and Training
We had an implementation, and I wish the vendor had tested the product a bit more. We did the...
Login or Create an Account to see details.
VP/Other Executive
Implementation and Training
The vendor’s technology training is great. We developed our own training because we didn’t want to...
Login or Create an Account to see details.
VP/Other Executive
Other Observations & Comments
We have put some things on the road map for the vendor, and we are still waiting for those things to...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
The coding module really allows us to quantify our work very well. I would tell the vendor to...
Login or Create an Account to see details.
VP/Other Executive
Relationship
The support from the vendor is very good. We haven’t really needed very much support from the vendor...
Login or Create an Account to see details.
Director
Functionality and Upgrades
There are some areas where I wish the product could do better. In another vendor's product, we can...
Login or Create an Account to see details.
Director
Technology
The product does what the vendor said it was going to do. The vendor support is fantastic. Iodine...
Login or Create an Account to see details.
Director
Service and Support
When something is broken or not working, the vendor fixes it almost immediately. Iodine Software is...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
When I tell Iodine Software repeatedly about something that is going wrong, it is still not fixed...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Iodine Software keeps a lot of their promises, but they don’t follow up often. There have been a lot...
Login or Create an Account to see details.
Analyst/Coordinator
Interfacing and Integration
SmartList is more integrated with what we are using it for, and it is good at supporting our...
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
SmartList has a bit more of a learning curve, and it is not very accurate sometimes. It has good and...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
We have seen the executives from Iodine Software.
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Iodine Software has an electronic help button. However, whenever I explain our concern, their...
Login or Create an Account to see details.
Manager
Future Outlook
We are looking to replace several programs, and SmartList may be one of them. At this point, the...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
There is no other product like SmartList for prioritization, but the product doesn't have the...
Login or Create an Account to see details.
Manager
Relationship
Iodine Software keeps all of their promises. They have a robust IT department. Other vendors can't...
Login or Create an Account to see details.
Manager
Implementation and Training
Iodine Software's follow-up education is lacking after implementation. Iodine Software does monthly...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Iodine Software has improved their program. I know what is in the cards for Iodine Software, and I...
Login or Create an Account to see details.
Manager
Other Observations & Comments
Iodine Software started out as a very small company 10 years ago. They started with a case...
Login or Create an Account to see details.
Manager
Future Outlook
We have gone through a lot of trouble to build the product. I would buy it again; it works very well....
Login or Create an Account to see details.
Related Reports View All Reports
Advanced Filters
Preferences