AwareCDI
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Physician

Things with Iodine Software are working well. For the most part, they are good at communicating...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Iodine Software has always had good customer service. The customer service people are easily...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software's prioritization package is sophisticated. It has greatly exceeded my expectations....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software has been more transparent because at one point I was so furious about one of their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software is customer focused. We can get someone on the phone, have discussions with their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software's forecast module isn't as good as advertised. It is very frustrating to try to get...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor doesn't have a firm vision. When we have asked them to explain their vision for their...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we call the vendor's help desk, their support people will get back to us in a timely manner....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are getting prioritization for our patients in the product. That is good. It can be hard to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution's organizational workflow and some of its functionalities are a little backdated....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are other types of tools that we want that aren't available in the system. AwareCDI gives us...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software has created a way to break their prioritization so that we can get the cases that we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Some of the items that the vendor pitched to us during our selection phase didn't come to fruition,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software's ongoing training is much better than their initial training. I would hate to dock...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't been able to get the predicted DRG over to the product. We also haven't been able to get...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

AwareCDI is really solid. There is a lot of functionality in the system.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are looking to potentially reduce some of the service types that we are having our CDI team look...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software is very forthright pretty much across the board on things like what condition models...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

AwareCDI’s overall interface takes some getting used to. I am still orienting myself with the system...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation team members we are working with at Iodine Software are the ones that did the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When it came to the implementation itself, Iodine Software could have done a better job of learning...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I haven't used Iodine Software’s support people too many times, but when I have, they have been very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are in constant contact with the representatives from Iodine Software, and they really are very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I haven't seen all the numbers for our ROI yet. Based on my observations and the metrics that I am...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software is continuing to grow their technology to meet the needs of the customer. They are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We used to use the product with a different EMR, and based on the EMR that we have now, we have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine does have some things coming down the pipeline that will be really useful.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor does great at not charging for every little thing. There is no nickel-and-diming.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The customer support people are really good. If we email them, they help us out. The education...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The system works, and it is great. I don’t envision our organization making any material changes...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

AwareCDI provides the patients that need to be looked at. Before, we just divided the hospital into...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There is very little room for improvement in AwareCDI’s prioritization of chart reviews and...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would buy AwareCDI again. It is a much better option than what we were doing before.

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software has offered additional training for individuals or for all the staff members...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some of the reporting in AwareCDI needs to be better. I would like to have more predefined reports...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our EMR is really old, so we have to work with it to get the information out. There are a couple of...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software is always working on new items within our software and updating it and making it...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we implemented AwareCDI, we went up slowly; we didn't go up all at once. That was really smart...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I love the reports from the product. I can't say enough about the data that we obtain through...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We were good before AwareCDI. We already had a well-established program, but we wanted to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like Iodine Software to continue to expand the scope of conditions that are in the logic. We...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software is one of the more responsive vendors that I have ever worked with. However, there...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The quality of Iodine Software's training is good. There is a clinical person who works with us and...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Over the last few years, we have had a few bumps in the road in terms of different things that we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In the past, we created a template that we wanted to use, and the vendor quickly submitted that and...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We implemented a new module and ran into some trouble. The platform was not behaving the way we...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software finally got people working on an issue we had. Iodine Software pulled in the right...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Another vendor of ours kept saying that they were going to do prioritization, but they didn't have...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of prioritization, we have seen an enormous ROI in finances and in quality metrics. Iodine...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product's integration with our EMR and coding software is excellent. Iodine Software has been a...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would choose AwareCDI again wholeheartedly. A long time ago, one of the vendor's sales individuals...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor has an extremely robust query application that we are exploring. It is something that has...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don't think that our staff members can work without the solution. The solution has been crucial to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I started, I didn’t know anything about CDI. The organization said this was what we are going...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With chart reviews and prioritization, we have little kinks here and there.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software's customer support and IT teams are wonderful. In other projects, if I have an...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

What is nice about Iodine Software is I know the right person to get connected with. With other...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

An executive from Iodine Software came to our place because they just wanted to ask us questions...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are on the most current version of the software, but we are in the process of trying to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are keeping Iodine Software's solution for the long term. I always fight for Iodine Software....

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

What I like about AwareCDI is it data mines in real time everything that we have, and all the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love that I have a new CDI person right now. I called Iodine Software and talked to our CSM...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Sometimes I think something is going to cost us additional money, and then Iodine Software says...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Compared to what our CDI team was previously using, AwareCDI has really given them a place to focus...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I want my Medicare population to bubble to the top of the worklist, and Iodine Software hasn't been...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We meet with Iodine Software on a regular basis. They do an annual refresher training for my team,...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software has made some huge changes to their reporting, but there are still opportunities for...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I wouldn't buy AwareCDI again. There are possibly other solutions that would be a better fit for my...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

AwareCDI is pretty specialized. It is less expensive than other systems. There aren't a lot of other...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a lot of considerations, such as how efficient the system was, how it would affect our...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For a solution to be successful, it needs to be user friendly, and AwareCDI is user friendly. The...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Iodine Software team never says no to us. They are always trying to help. They spend extra time...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software has a couple of new things they are working on, like record reconciliation. A couple...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We are pretty confident that we are with the solution for the long haul. The vendor fits us into...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The solution integrates with our EMR very well. There is a minimal lift. The vendor does a lot of...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Iodine Software doesn't have an API grouper today, but they have signed a contract with 3M and are...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Iodine Software's service is great. The team does a great job with escalation, and we get the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

There were three things from Iodine Software that really helped us decide to choose them. The first...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Iodine Software could improve their mobile platform. Almost no one has a CDI mobile platform, but...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We have worked with Iodine Software quite a bit to get our search terminology to be similar to what...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

There have been a few instances for us where I haven't been able to really tell which executive does...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like the idea of AwareCDI. I like that the system helps identify potential conditions based on...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have a list of improvements that I want to see in AwareCDI. I would like to have the ability to...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software is always very receptive. They have worked to tweak how their AI engine identifies...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The major difference between Iodine Software and another vendor we work with is that Iodine Software...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

AwareCDI seems to integrate well for the most part. The system doesn't receive any of the working...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software charges according to what is in our contract, but it seems like there is always an...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we selected AwareCDI, we needed something that would function properly, help us do our jobs...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had our fair share of issues with Iodine Software. We still have to use another product to...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system doesn't have the capability to notify us of in-house mortalities. There is also some...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The customer service from Iodine Software is excellent. And the onboarding software is excellent....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Iodine Software could fix part of the workflow. We were on another product before, and then we went...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our previous vendor had a coder application in their product, and sometimes we need to still go back...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

To get the DRG, we have to code to the principal diagnosis and the CCs or MCCs. Our previous product...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product really helps capture the essence of the role of CDI and helps the CDI people maximize...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It has been a pleasure to work with the vendor, and we even helped with a lot of growth early on by...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would definitely say that there is a learning curve just like there is with any technology. But I...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I feel like the vendor has grown a lot in the last year, and some of the issues that we would have...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I requested a very specific thing a long time ago. It is seemingly minor, but for some reason, the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If the choice were mine, I would still do an evaluation of what else was on the market every time...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We haven't had Iodine Software do any training or implementations for us. We do our training...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We use data from AwareCDI in a few departments. The solution has been very effective in connecting...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Iodine Software is the best vendor that I have ever worked with. I talk to their executives...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Iodine Software's support is excellent. They have been very good when we have asked for enhancements...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Chart reviews and documentation are the top things that Iodine Software does. Some vendors focus on...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When the vendor develops something, they fully test it. When they deploy it to us, it is a solid...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been able to improve all of our key metrics by using AwareCDI. We have been able to get...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When users think about Iodine Software's fees, they have to remember that the vendor uses a SaaS...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In our first month of using AwareCDI, we saw an increase in ROI. We have definitely received our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

To my knowledge, Iodine Software is the only vendor in the industry that provides machine learning...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have participated in several implementations throughout my career, and the implementation and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Right now, the solution still requires us to use other software as well. I don't think I could use...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software’s high-level executives have been present in several of our initial meetings and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our coding team doesn’t have access to AwareCDI, but they do have access to our encoder. We have to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Iodine Software does a lot of good education and training. Iodine Software is very helpful with...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

AwareCDI automates prioritization. Staff no longer have to determine which account they should look...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We chose Iodine Software because we needed help prioritizing the work for our CDI specialists. We...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have made a fair number of changes in the short time that we have had Iodine Software's solution,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Iodine Software could improve on pushing work with us back into our EMR. Doing work within our EMR...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Iodine Software runs an 8-to-5 operation, and that slowed things down in terms of support, but they...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like the vendor to have more staff. Sometimes when we have requests, it seems like the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Iodine Software doesn't avoid charging us for every little thing, but they are better at not...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles