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Manager

AwareCDI provides the patients that need to be looked at. Before, we just divided the hospital into...

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Manager

There is very little room for improvement in AwareCDI’s prioritization of chart reviews and...

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I would buy AwareCDI again. It is a much better option than what we were doing before.

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Iodine Software has offered additional training for individuals or for all the staff members...

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Some of the reporting in AwareCDI needs to be better. I would like to have more predefined reports...

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Our EMR is really old, so we have to work with it to get the information out. There are a couple of...

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Iodine Software is always working on new items within our software and updating it and making it...

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Director

When we implemented AwareCDI, we went up slowly; we didn't go up all at once. That was really smart...

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I love the reports from the product. I can't say enough about the data that we obtain through...

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Director

We were good before AwareCDI. We already had a well-established program, but we wanted to...

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I would like Iodine Software to continue to expand the scope of conditions that are in the logic. We...

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Director

Iodine Software is one of the more responsive vendors that I have ever worked with. However, there...

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Director

The quality of Iodine Software's training is good. There is a clinical person who works with us and...

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Director

Over the last few years, we have had a few bumps in the road in terms of different things that we...

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Director

In the past, we created a template that we wanted to use, and the vendor quickly submitted that and...

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Director

We implemented a new module and ran into some trouble. The platform was not behaving the way we...

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Director

Iodine Software finally got people working on an issue we had. Iodine Software pulled in the right...

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Director

Another vendor of ours kept saying that they were going to do prioritization, but they didn't have...

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Director

In terms of prioritization, we have seen an enormous ROI in finances and in quality metrics. Iodine...

Sep 2021
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VP/Other Executive

The product's integration with our EMR and coding software is excellent. Iodine Software has been a...

Sep 2021
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VP/Other Executive

I would choose AwareCDI again wholeheartedly. A long time ago, one of the vendor's sales individuals...

Sep 2021
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VP/Other Executive

The vendor has an extremely robust query application that we are exploring. It is something that has...

Sep 2021
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VP/Other Executive

I don't think that our staff members can work without the solution. The solution has been crucial to...

Sep 2021
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Manager

When I started, I didn’t know anything about CDI. The organization said this was what we are going...

Sep 2021
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Manager

With chart reviews and prioritization, we have little kinks here and there.

Sep 2021
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Manager

Iodine Software's customer support and IT teams are wonderful. In other projects, if I have an...

Sep 2021
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Manager

What is nice about Iodine Software is I know the right person to get connected with. With other...

Sep 2021
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Manager

An executive from Iodine Software came to our place because they just wanted to ask us questions...

Sep 2021
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Manager

We are on the most current version of the software, but we are in the process of trying to...

Sep 2021
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Manager

We are keeping Iodine Software's solution for the long term. I always fight for Iodine Software....

Sep 2021
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Manager

What I like about AwareCDI is it data mines in real time everything that we have, and all the...

Sep 2021
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Manager

I love that I have a new CDI person right now. I called Iodine Software and talked to our CSM...

Sep 2021
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Manager

Sometimes I think something is going to cost us additional money, and then Iodine Software says...

Sep 2021
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Director

Compared to what our CDI team was previously using, AwareCDI has really given them a place to focus...

Sep 2021
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Director

I want my Medicare population to bubble to the top of the worklist, and Iodine Software hasn't been...

Sep 2021
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Director

We meet with Iodine Software on a regular basis. They do an annual refresher training for my team,...

Sep 2021
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Director

Iodine Software has made some huge changes to their reporting, but there are still opportunities for...

Sep 2021
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Director

I wouldn't buy AwareCDI again. There are possibly other solutions that would be a better fit for my...

Sep 2021
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Director

AwareCDI is pretty specialized. It is less expensive than other systems. There aren't a lot of other...

Sep 2021
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Manager

We had a lot of considerations, such as how efficient the system was, how it would affect our...

Sep 2021
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Manager

For a solution to be successful, it needs to be user friendly, and AwareCDI is user friendly. The...

Sep 2021
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Manager

The Iodine Software team never says no to us. They are always trying to help. They spend extra time...

Sep 2021
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Manager

Iodine Software has a couple of new things they are working on, like record reconciliation. A couple...

Sep 2021
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CMIO

We are pretty confident that we are with the solution for the long haul. The vendor fits us into...

Sep 2021
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CMIO

The solution integrates with our EMR very well. There is a minimal lift. The vendor does a lot of...

Sep 2021
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CMIO

Iodine Software doesn't have an API grouper today, but they have signed a contract with 3M and are...

Sep 2021
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CMIO

Iodine Software's service is great. The team does a great job with escalation, and we get the...

Sep 2021
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CMIO

There were three things from Iodine Software that really helped us decide to choose them. The first...

Sep 2021
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CMIO

Iodine Software could improve their mobile platform. Almost no one has a CDI mobile platform, but...

Sep 2021
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CMIO

We have worked with Iodine Software quite a bit to get our search terminology to be similar to what...

Sep 2021
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CMIO

There have been a few instances for us where I haven't been able to really tell which executive does...

Sep 2021
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Manager

I like the idea of AwareCDI. I like that the system helps identify potential conditions based on...

Aug 2021
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Manager

I have a list of improvements that I want to see in AwareCDI. I would like to have the ability to...

Aug 2021
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Manager

Iodine Software is always very receptive. They have worked to tweak how their AI engine identifies...

Aug 2021
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Manager

The major difference between Iodine Software and another vendor we work with is that Iodine Software...

Aug 2021
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Manager

AwareCDI seems to integrate well for the most part. The system doesn't receive any of the working...

Aug 2021
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Manager

Iodine Software charges according to what is in our contract, but it seems like there is always an...

Aug 2021
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Manager

When we selected AwareCDI, we needed something that would function properly, help us do our jobs...

Aug 2021
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Manager

We have had our fair share of issues with Iodine Software. We still have to use another product to...

Aug 2021
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Manager

The system doesn't have the capability to notify us of in-house mortalities. There is also some...

Aug 2021
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Manager

The customer service from Iodine Software is excellent. And the onboarding software is excellent....

Aug 2021
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Manager

Iodine Software could fix part of the workflow. We were on another product before, and then we went...

Aug 2021
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Manager

Our previous vendor had a coder application in their product, and sometimes we need to still go back...

Aug 2021
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Manager

To get the DRG, we have to code to the principal diagnosis and the CCs or MCCs. Our previous product...

Aug 2021
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Manager

The product really helps capture the essence of the role of CDI and helps the CDI people maximize...

Aug 2021
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Manager

It has been a pleasure to work with the vendor, and we even helped with a lot of growth early on by...

Aug 2021
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Manager

I would definitely say that there is a learning curve just like there is with any technology. But I...

Aug 2021
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Manager

I feel like the vendor has grown a lot in the last year, and some of the issues that we would have...

Aug 2021
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Manager

I requested a very specific thing a long time ago. It is seemingly minor, but for some reason, the...

Aug 2021
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Manager

If the choice were mine, I would still do an evaluation of what else was on the market every time...

Aug 2021
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VP/Other Executive

We haven't had Iodine Software do any training or implementations for us. We do our training...

Aug 2021
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VP/Other Executive

We use data from AwareCDI in a few departments. The solution has been very effective in connecting...

Aug 2021
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VP/Other Executive

Iodine Software is the best vendor that I have ever worked with. I talk to their executives...

Aug 2021
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VP/Other Executive

Iodine Software's support is excellent. They have been very good when we have asked for enhancements...

Aug 2021
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VP/Other Executive

Chart reviews and documentation are the top things that Iodine Software does. Some vendors focus on...

Aug 2021
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VP/Other Executive

When the vendor develops something, they fully test it. When they deploy it to us, it is a solid...

Aug 2021
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VP/Other Executive

We have been able to improve all of our key metrics by using AwareCDI. We have been able to get...

Aug 2021
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VP/Other Executive

When users think about Iodine Software's fees, they have to remember that the vendor uses a SaaS...

Aug 2021
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Director

In our first month of using AwareCDI, we saw an increase in ROI. We have definitely received our...

Jul 2021
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Director

To my knowledge, Iodine Software is the only vendor in the industry that provides machine learning...

Jul 2021
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Director

I have participated in several implementations throughout my career, and the implementation and...

Jul 2021
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Director

Right now, the solution still requires us to use other software as well. I don't think I could use...

Jul 2021
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Director

Iodine Software’s high-level executives have been present in several of our initial meetings and...

Jul 2021
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Analyst/Coordinator

Our coding team doesn’t have access to AwareCDI, but they do have access to our encoder. We have to...

Jun 2021
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Analyst/Coordinator

Iodine Software does a lot of good education and training. Iodine Software is very helpful with...

Jun 2021
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VP/Other Executive

AwareCDI automates prioritization. Staff no longer have to determine which account they should look...

May 2021
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VP/Other Executive

We chose Iodine Software because we needed help prioritizing the work for our CDI specialists. We...

May 2021
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VP/Other Executive

We have made a fair number of changes in the short time that we have had Iodine Software's solution,...

May 2021
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VP/Other Executive

Iodine Software could improve on pushing work with us back into our EMR. Doing work within our EMR...

May 2021
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VP/Other Executive

Iodine Software runs an 8-to-5 operation, and that slowed things down in terms of support, but they...

May 2021
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Director

I would like the vendor to have more staff. Sometimes when we have requests, it seems like the...

May 2021
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Director

Iodine Software doesn't avoid charging us for every little thing, but they are better at not...

May 2021
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VP/Other Executive

Iodine Software will take feedback from my team if there is an issue, and we are prioritizing...

Apr 2021
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VP/Other Executive

Iodine Software is growing at an immense capacity, and they are hiring a lot of new people. These...

Apr 2021
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VP/Other Executive

The executives are involved in the beginning, and that is really cool, but they all vanish very quickly....

Apr 2021
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VP/Other Executive

We did end up selecting Iodine Software, and so far, that has been quite successful. However, from...

Apr 2021
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Manager

Iodine Software's interface and the tools they offer are really great. There are definitely some...

Apr 2021
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Manager

I was initially pretty disappointed with Iodine Software's customer service. Our client success...

Apr 2021
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Manager

We opted to stay with AwareCDI because other systems didn’t have the same features, and we really...

Apr 2021
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Manager

I don’t know that the solution was implemented quite the way that we needed to realize the benefits...

Apr 2021
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Manager

We have seen a huge ROI from using AwareCDI. We have seen both measurable financial and quality...

Apr 2021
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Manager

The vendor's customer service is phenomenal. When they say they are going to do something, they do...

Apr 2021
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Manager

AwareCDI completely changes how a CDI nurse specialist actually works. That is actually a recruiting...

Apr 2021
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Manager

The vendor does monthly maintenance on a weekend. They tell us how long it is going to be. In all...

Apr 2021
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Director

Iodine Software does not nickel-and-dime. We knew what the cost was going in, and they give us a lot...

Apr 2021
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Director

I normally don’t give people top-of-the-line scores, but Iodine Software is my favorite vendor. We...

Apr 2021
||
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Director

Iodine Software has some things in beta that I wish were not in beta. I wish that they were ready to...

Apr 2021
||
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Director

AwareCDI is a good program for a younger CDI program. But we are really struggling because the...

Apr 2021
||
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Director

New coding clinics and new guidelines aren't updated in AwareCDI. Iodine Software has a very limited...

Apr 2021
||
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Director

Iodine Software didn't keep their promises around the accuracy of the prioritization list for the...

Apr 2021
||
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Director

The vendor's implementation was very good. It was probably one of the smoothest implementations I...

Apr 2021
||
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Director

There has been a bit of a discrepancy regarding Iodine Software’s work model or even their mission...

Apr 2021
||
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Director

Iodine Software has no way of tracking issues based on health systems or clients. There is not a...

Apr 2021
||
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Director

We are not happy with Iodine Software, and we are still striving and hoping to achieve the product...

Apr 2021
||
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VP/Other Executive

Iodine Software has an excellent, customer-driven approach. Iodine Software won't promise something...

Apr 2021
||
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VP/Other Executive

The vendor absolutely keeps their promises. I have worked with the vendor at other organizations,...

Apr 2021
||
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VP/Other Executive

The vendor's phone and web support are great. There is a help button on the system. We just click...

Apr 2021
||
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VP/Other Executive

There are not a lot of products that I would give a top score to, but AwareCDI happens to be one...

Apr 2021
||
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VP/Other Executive

AwareCDI is great. It is absolutely part of our long-term plans. We recently renewed our contract....

Apr 2021
||
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Manager

The Iodine Software team is proactive, collaborative, and forward thinking. They are professional...

Apr 2021
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Director

Iodine Software is still evolving, like all relatively new vendors, in terms of responsiveness. Our...

Mar 2021
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Director

In terms of ease of use, Iodine Software has really developed a platform that does everything they...

Mar 2021
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Director

If we have an issue, Iodine Software is pretty good about jumping to fix it. They are good at...

Mar 2021
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Director

Once we attain a certain level of expertise with the vendor, they get fixated on views. I may exceed...

Mar 2021
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Director

I went into this product with a completely open mind, and I am the type of person that is always...

Mar 2021
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VP/Other Executive

Iodine Software is very, very involved with us. They would be really bad at their jobs if they...

Jan 2021
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VP/Other Executive

The vendor's quality of staff is a problem. There was an individual from Iodine Software who was...

Jan 2021
||
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VP/Other Executive

The first of our facilities that used AwareCDI did alright. Then, we expanded the solution, and...

Jan 2021
||
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VP/Other Executive

I am sort of glad that I still have AwareCDI. I hope that my staff members will come back and say...

Jan 2021
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VP/Other Executive

Iodine Software needs to have a closer relationship with other vendors. They can't just sit...

Jan 2021
||
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Physician

The vendor has done a good job supporting us during the COVID-19 crisis. The vendor definitely seems...

Jan 2021
||
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Physician

We have found pretty consistently that the vendor has done a really good job with chart reviews and...

Jan 2021
||
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Physician

The vendor doesn't do frequent updates on the product. Or if there are frequent updates, they happen...

Jan 2021
||
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Physician

The system is meeting all of our needs for prioritization. There are just a few things I would like...

Jan 2021
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Director

SmartList is very user friendly. We are all nurses by trade, so we are not computer people; we just...

Dec 2020
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Director

Iodine Software acts as a vendor and a partner to us. They are always working to develop to meet our...

Dec 2020
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Director

Iodine Software has great customer service. They have a quick turnaround time with any questions and...

Dec 2020
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Director

The drawback for Iodine Software is that their grouper is not the best grouper. I don’t think it has...

Dec 2020
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Director

Iodine Software is more based in artificial intelligence. They have a product called Retrospect that...

Dec 2020
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Director

The customer service at Iodine Software is heads above our other vendor’s. Any time we have any...

Dec 2020
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Director

On the front end, Iodine Software makes implementation super easy in terms of getting ready to start...

Dec 2020
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Director

We have contacted Iodine Software to get the data, and it is available to us. They are currently...

Dec 2020
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Director

Iodine Software has a couple of products that tipped the scales in their favor. They have a product...

Dec 2020
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Analyst/Coordinator

One thing that is limited that is probably no fault of Iodine Software's is their encoder. We can’t...

Nov 2020
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Analyst/Coordinator

I am very happy with the product. I like that the vendor is very easy to deal with. They add things...

Nov 2020
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Analyst/Coordinator

I love that Iodine Software has great technical support. I never have to wait to get in touch with...

Nov 2020
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Manager

Iodine Software is an up-and-coming company. They are innovating very quickly. They have a good...

Nov 2020
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Manager

I am impressed with how quickly the vendor responds to our technology enhancement requests. The...

Nov 2020
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Manager

Our users think the product is very intuitive. In addition to the innovation, one of the things I...

Nov 2020
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Manager

The vendor is great, and I can’t think of much they can do to improve. The only thing I have been...

Nov 2020
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Manager

We have a regular standing call with Iodine Software. The call is often brief, and we discuss any...

Nov 2020
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Manager

The vendor has done some webinars in support of COVID-19, but there are some other things they could...

Nov 2020
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Manager

The vendor is not part of our long-term plans. We have been really happy with the company, but we...

Nov 2020
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