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AwareCDI Comments
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User Commentary
Director
In our first month of using AwareCDI, we saw an increase in ROI. We have definitely received our...
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Director
To my knowledge, Iodine Software is the only vendor in the industry that provides machine learning...
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Director
I have participated in several implementations throughout my career, and the implementation and...
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Director
Right now, the solution still requires us to use other software as well. I don't think I could use...
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Director
Iodine Software’s high-level executives have been present in several of our initial meetings and...
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Analyst/Coordinator
Our coding team doesn’t have access to AwareCDI, but they do have access to our encoder. We have to...
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Analyst/Coordinator
Iodine Software does a lot of good education and training. Iodine Software is very helpful with...
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VP/Other Executive
AwareCDI automates prioritization. Staff no longer have to determine which account they should look...
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VP/Other Executive
We chose Iodine Software because we needed help prioritizing the work for our CDI specialists. We...
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VP/Other Executive
We have made a fair number of changes in the short time that we have had Iodine Software's solution,...
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VP/Other Executive
Iodine Software could improve on pushing work with us back into our EMR. Doing work within our EMR...
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VP/Other Executive
Iodine Software runs an 8-to-5 operation, and that slowed things down in terms of support, but they...
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Director
I would like the vendor to have more staff. Sometimes when we have requests, it seems like the...
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Director
Iodine Software doesn't avoid charging us for every little thing, but they are better at not...
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VP/Other Executive
Iodine Software will take feedback from my team if there is an issue, and we are prioritizing...
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VP/Other Executive
Iodine Software is growing at an immense capacity, and they are hiring a lot of new people. These...
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VP/Other Executive
The executives are involved in the beginning, and that is really cool, but they all vanish very quickly....
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VP/Other Executive
We did end up selecting Iodine Software, and so far, that has been quite successful. However, from...
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Manager
Iodine Software's interface and the tools they offer are really great. There are definitely some...
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Manager
I was initially pretty disappointed with Iodine Software's customer service. Our client success...
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Manager
We opted to stay with AwareCDI because other systems didn’t have the same features, and we really...
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Manager
I don’t know that the solution was implemented quite the way that we needed to realize the benefits...
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Manager
We have seen a huge ROI from using AwareCDI. We have seen both measurable financial and quality...
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Manager
The vendor's customer service is phenomenal. When they say they are going to do something, they do...
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Manager
AwareCDI completely changes how a CDI nurse specialist actually works. That is actually a recruiting...
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Manager
The vendor does monthly maintenance on a weekend. They tell us how long it is going to be. In all...
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Director
Iodine Software does not nickel-and-dime. We knew what the cost was going in, and they give us a lot...
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Director
I normally don’t give people top-of-the-line scores, but Iodine Software is my favorite vendor. We...
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Director
Iodine Software has some things in beta that I wish were not in beta. I wish that they were ready to...
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Director
AwareCDI is a good program for a younger CDI program. But we are really struggling because the...
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Director
New coding clinics and new guidelines aren't updated in AwareCDI. Iodine Software has a very limited...
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Director
Iodine Software didn't keep their promises around the accuracy of the prioritization list for the...
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Director
The vendor's implementation was very good. It was probably one of the smoothest implementations I...
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Director
There has been a bit of a discrepancy regarding Iodine Software’s work model or even their mission...
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Director
Iodine Software has no way of tracking issues based on health systems or clients. There is not a...
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Director
We are not happy with Iodine Software, and we are still striving and hoping to achieve the product...
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VP/Other Executive
Iodine Software has an excellent, customer-driven approach. Iodine Software won't promise something...
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VP/Other Executive
The vendor absolutely keeps their promises. I have worked with the vendor at other organizations,...
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VP/Other Executive
The vendor's phone and web support are great. There is a help button on the system. We just click...
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VP/Other Executive
There are not a lot of products that I would give a top score to, but AwareCDI happens to be one...
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VP/Other Executive
AwareCDI is great. It is absolutely part of our long-term plans. We recently renewed our contract....
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Manager
The Iodine Software team is proactive, collaborative, and forward thinking. They are professional...
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Director
Iodine Software is still evolving, like all relatively new vendors, in terms of responsiveness. Our...
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Director
In terms of ease of use, Iodine Software has really developed a platform that does everything they...
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Director
If we have an issue, Iodine Software is pretty good about jumping to fix it. They are good at...
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Director
Once we attain a certain level of expertise with the vendor, they get fixated on views. I may exceed...
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Director
I went into this product with a completely open mind, and I am the type of person that is always...
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VP/Other Executive
Iodine Software is very, very involved with us. They would be really bad at their jobs if they...
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VP/Other Executive
The vendor's quality of staff is a problem. There was an individual from Iodine Software who was...
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VP/Other Executive
The first of our facilities that used AwareCDI did alright. Then, we expanded the solution, and...
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VP/Other Executive
I am sort of glad that I still have AwareCDI. I hope that my staff members will come back and say...
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VP/Other Executive
Iodine Software needs to have a closer relationship with other vendors. They can't just sit...
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Physician
The vendor has done a good job supporting us during the COVID-19 crisis. The vendor definitely seems...
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Physician
We have found pretty consistently that the vendor has done a really good job with chart reviews and...
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Physician
The vendor doesn't do frequent updates on the product. Or if there are frequent updates, they happen...
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Physician
The system is meeting all of our needs for prioritization. There are just a few things I would like...
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Director
SmartList is very user friendly. We are all nurses by trade, so we are not computer people; we just...
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Director
Iodine Software acts as a vendor and a partner to us. They are always working to develop to meet our...
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Director
Iodine Software has great customer service. They have a quick turnaround time with any questions and...
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Director
The drawback for Iodine Software is that their grouper is not the best grouper. I don’t think it has...
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Director
Iodine Software is more based in artificial intelligence. They have a product called Retrospect that...
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Director
The customer service at Iodine Software is heads above our other vendor’s. Any time we have any...
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Director
On the front end, Iodine Software makes implementation super easy in terms of getting ready to start...
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Director
We have contacted Iodine Software to get the data, and it is available to us. They are currently...
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Director
Iodine Software has a couple of products that tipped the scales in their favor. They have a product...
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Analyst/Coordinator
One thing that is limited that is probably no fault of Iodine Software's is their encoder. We can’t...
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Analyst/Coordinator
I am very happy with the product. I like that the vendor is very easy to deal with. They add things...
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Analyst/Coordinator
I love that Iodine Software has great technical support. I never have to wait to get in touch with...
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Manager
Iodine Software is an up-and-coming company. They are innovating very quickly. They have a good...
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Manager
I am impressed with how quickly the vendor responds to our technology enhancement requests. The...
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Manager
Our users think the product is very intuitive. In addition to the innovation, one of the things I...
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Manager
The vendor is great, and I can’t think of much they can do to improve. The only thing I have been...
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Manager
We have a regular standing call with Iodine Software. The call is often brief, and we discuss any...
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Manager
The vendor has done some webinars in support of COVID-19, but there are some other things they could...
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Manager
The vendor is not part of our long-term plans. We have been really happy with the company, but we...
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