Cybersecurity Is Critical in Today's Environment
AwareCDI
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
User Commentary
Manager
AwareCDI provides the patients that need to be looked at. Before, we just divided the hospital into...
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Manager
There is very little room for improvement in AwareCDI’s prioritization of chart reviews and...
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Manager
I would buy AwareCDI again. It is a much better option than what we were doing before.
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Manager
Iodine Software has offered additional training for individuals or for all the staff members...
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Manager
Some of the reporting in AwareCDI needs to be better. I would like to have more predefined reports...
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Manager
Our EMR is really old, so we have to work with it to get the information out. There are a couple of...
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Manager
Iodine Software is always working on new items within our software and updating it and making it...
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Director
When we implemented AwareCDI, we went up slowly; we didn't go up all at once. That was really smart...
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Director
I love the reports from the product. I can't say enough about the data that we obtain through...
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Director
We were good before AwareCDI. We already had a well-established program, but we wanted to...
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Director
I would like Iodine Software to continue to expand the scope of conditions that are in the logic. We...
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Director
Iodine Software is one of the more responsive vendors that I have ever worked with. However, there...
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Director
The quality of Iodine Software's training is good. There is a clinical person who works with us and...
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Director
Over the last few years, we have had a few bumps in the road in terms of different things that we...
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Director
In the past, we created a template that we wanted to use, and the vendor quickly submitted that and...
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Director
We implemented a new module and ran into some trouble. The platform was not behaving the way we...
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Director
Iodine Software finally got people working on an issue we had. Iodine Software pulled in the right...
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Director
Another vendor of ours kept saying that they were going to do prioritization, but they didn't have...
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Director
In terms of prioritization, we have seen an enormous ROI in finances and in quality metrics. Iodine...
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VP/Other Executive
The product's integration with our EMR and coding software is excellent. Iodine Software has been a...
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VP/Other Executive
I would choose AwareCDI again wholeheartedly. A long time ago, one of the vendor's sales individuals...
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VP/Other Executive
The vendor has an extremely robust query application that we are exploring. It is something that has...
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VP/Other Executive
I don't think that our staff members can work without the solution. The solution has been crucial to...
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Manager
When I started, I didn’t know anything about CDI. The organization said this was what we are going...
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Manager
With chart reviews and prioritization, we have little kinks here and there.
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Manager
Iodine Software's customer support and IT teams are wonderful. In other projects, if I have an...
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Manager
What is nice about Iodine Software is I know the right person to get connected with. With other...
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Manager
An executive from Iodine Software came to our place because they just wanted to ask us questions...
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Manager
We are on the most current version of the software, but we are in the process of trying to...
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Manager
We are keeping Iodine Software's solution for the long term. I always fight for Iodine Software....
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Manager
What I like about AwareCDI is it data mines in real time everything that we have, and all the...
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Manager
I love that I have a new CDI person right now. I called Iodine Software and talked to our CSM...
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Manager
Sometimes I think something is going to cost us additional money, and then Iodine Software says...
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Director
Compared to what our CDI team was previously using, AwareCDI has really given them a place to focus...
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Director
I want my Medicare population to bubble to the top of the worklist, and Iodine Software hasn't been...
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Director
We meet with Iodine Software on a regular basis. They do an annual refresher training for my team,...
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Director
Iodine Software has made some huge changes to their reporting, but there are still opportunities for...
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Director
I wouldn't buy AwareCDI again. There are possibly other solutions that would be a better fit for my...
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Director
AwareCDI is pretty specialized. It is less expensive than other systems. There aren't a lot of other...
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Manager
We had a lot of considerations, such as how efficient the system was, how it would affect our...
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Manager
For a solution to be successful, it needs to be user friendly, and AwareCDI is user friendly. The...
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Manager
The Iodine Software team never says no to us. They are always trying to help. They spend extra time...
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Manager
Iodine Software has a couple of new things they are working on, like record reconciliation. A couple...
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CMIO
We are pretty confident that we are with the solution for the long haul. The vendor fits us into...
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CMIO
The solution integrates with our EMR very well. There is a minimal lift. The vendor does a lot of...
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CMIO
Iodine Software doesn't have an API grouper today, but they have signed a contract with 3M and are...
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CMIO
Iodine Software's service is great. The team does a great job with escalation, and we get the...
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CMIO
There were three things from Iodine Software that really helped us decide to choose them. The first...
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CMIO
Iodine Software could improve their mobile platform. Almost no one has a CDI mobile platform, but...
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CMIO
We have worked with Iodine Software quite a bit to get our search terminology to be similar to what...
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CMIO
There have been a few instances for us where I haven't been able to really tell which executive does...
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Manager
I like the idea of AwareCDI. I like that the system helps identify potential conditions based on...
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Manager
I have a list of improvements that I want to see in AwareCDI. I would like to have the ability to...
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Manager
Iodine Software is always very receptive. They have worked to tweak how their AI engine identifies...
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Manager
The major difference between Iodine Software and another vendor we work with is that Iodine Software...
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Manager
AwareCDI seems to integrate well for the most part. The system doesn't receive any of the working...
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Manager
Iodine Software charges according to what is in our contract, but it seems like there is always an...
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Manager
When we selected AwareCDI, we needed something that would function properly, help us do our jobs...
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Manager
We have had our fair share of issues with Iodine Software. We still have to use another product to...
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Manager
The system doesn't have the capability to notify us of in-house mortalities. There is also some...
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Manager
The customer service from Iodine Software is excellent. And the onboarding software is excellent....
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Manager
Iodine Software could fix part of the workflow. We were on another product before, and then we went...
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Manager
Our previous vendor had a coder application in their product, and sometimes we need to still go back...
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Manager
To get the DRG, we have to code to the principal diagnosis and the CCs or MCCs. Our previous product...
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Manager
The product really helps capture the essence of the role of CDI and helps the CDI people maximize...
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Manager
It has been a pleasure to work with the vendor, and we even helped with a lot of growth early on by...
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Manager
I would definitely say that there is a learning curve just like there is with any technology. But I...
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Manager
I feel like the vendor has grown a lot in the last year, and some of the issues that we would have...
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Manager
I requested a very specific thing a long time ago. It is seemingly minor, but for some reason, the...
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Manager
If the choice were mine, I would still do an evaluation of what else was on the market every time...
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VP/Other Executive
We haven't had Iodine Software do any training or implementations for us. We do our training...
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VP/Other Executive
We use data from AwareCDI in a few departments. The solution has been very effective in connecting...
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VP/Other Executive
Iodine Software is the best vendor that I have ever worked with. I talk to their executives...
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VP/Other Executive
Iodine Software's support is excellent. They have been very good when we have asked for enhancements...
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VP/Other Executive
Chart reviews and documentation are the top things that Iodine Software does. Some vendors focus on...
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VP/Other Executive
When the vendor develops something, they fully test it. When they deploy it to us, it is a solid...
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VP/Other Executive
We have been able to improve all of our key metrics by using AwareCDI. We have been able to get...
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VP/Other Executive
When users think about Iodine Software's fees, they have to remember that the vendor uses a SaaS...
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Director
In our first month of using AwareCDI, we saw an increase in ROI. We have definitely received our...
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Director
To my knowledge, Iodine Software is the only vendor in the industry that provides machine learning...
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Director
I have participated in several implementations throughout my career, and the implementation and...
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Director
Right now, the solution still requires us to use other software as well. I don't think I could use...
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Director
Iodine Software’s high-level executives have been present in several of our initial meetings and...
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Analyst/Coordinator
Our coding team doesn’t have access to AwareCDI, but they do have access to our encoder. We have to...
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Analyst/Coordinator
Iodine Software does a lot of good education and training. Iodine Software is very helpful with...
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VP/Other Executive
AwareCDI automates prioritization. Staff no longer have to determine which account they should look...
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VP/Other Executive
We chose Iodine Software because we needed help prioritizing the work for our CDI specialists. We...
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VP/Other Executive
We have made a fair number of changes in the short time that we have had Iodine Software's solution,...
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VP/Other Executive
Iodine Software could improve on pushing work with us back into our EMR. Doing work within our EMR...
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VP/Other Executive
Iodine Software runs an 8-to-5 operation, and that slowed things down in terms of support, but they...
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Director
I would like the vendor to have more staff. Sometimes when we have requests, it seems like the...
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Director
Iodine Software doesn't avoid charging us for every little thing, but they are better at not...
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VP/Other Executive
Iodine Software will take feedback from my team if there is an issue, and we are prioritizing...
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VP/Other Executive
Iodine Software is growing at an immense capacity, and they are hiring a lot of new people. These...
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VP/Other Executive
The executives are involved in the beginning, and that is really cool, but they all vanish very quickly....
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VP/Other Executive
We did end up selecting Iodine Software, and so far, that has been quite successful. However, from...
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Manager
Iodine Software's interface and the tools they offer are really great. There are definitely some...
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Manager
I was initially pretty disappointed with Iodine Software's customer service. Our client success...
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Manager
We opted to stay with AwareCDI because other systems didn’t have the same features, and we really...
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Manager
I don’t know that the solution was implemented quite the way that we needed to realize the benefits...
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Manager
We have seen a huge ROI from using AwareCDI. We have seen both measurable financial and quality...
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Manager
The vendor's customer service is phenomenal. When they say they are going to do something, they do...
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Manager
AwareCDI completely changes how a CDI nurse specialist actually works. That is actually a recruiting...
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Manager
The vendor does monthly maintenance on a weekend. They tell us how long it is going to be. In all...
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Director
Iodine Software does not nickel-and-dime. We knew what the cost was going in, and they give us a lot...
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Director
I normally don’t give people top-of-the-line scores, but Iodine Software is my favorite vendor. We...
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Director
Iodine Software has some things in beta that I wish were not in beta. I wish that they were ready to...
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Director
AwareCDI is a good program for a younger CDI program. But we are really struggling because the...
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Director
New coding clinics and new guidelines aren't updated in AwareCDI. Iodine Software has a very limited...
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Director
Iodine Software didn't keep their promises around the accuracy of the prioritization list for the...
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Director
The vendor's implementation was very good. It was probably one of the smoothest implementations I...
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Director
There has been a bit of a discrepancy regarding Iodine Software’s work model or even their mission...
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Director
Iodine Software has no way of tracking issues based on health systems or clients. There is not a...
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Director
We are not happy with Iodine Software, and we are still striving and hoping to achieve the product...
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VP/Other Executive
Iodine Software has an excellent, customer-driven approach. Iodine Software won't promise something...
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VP/Other Executive
The vendor absolutely keeps their promises. I have worked with the vendor at other organizations,...
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VP/Other Executive
The vendor's phone and web support are great. There is a help button on the system. We just click...
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VP/Other Executive
There are not a lot of products that I would give a top score to, but AwareCDI happens to be one...
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VP/Other Executive
AwareCDI is great. It is absolutely part of our long-term plans. We recently renewed our contract....
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Manager
The Iodine Software team is proactive, collaborative, and forward thinking. They are professional...
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Director
Iodine Software is still evolving, like all relatively new vendors, in terms of responsiveness. Our...
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Director
In terms of ease of use, Iodine Software has really developed a platform that does everything they...
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Director
If we have an issue, Iodine Software is pretty good about jumping to fix it. They are good at...
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Director
Once we attain a certain level of expertise with the vendor, they get fixated on views. I may exceed...
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Director
I went into this product with a completely open mind, and I am the type of person that is always...
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VP/Other Executive
Iodine Software is very, very involved with us. They would be really bad at their jobs if they...
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VP/Other Executive
The vendor's quality of staff is a problem. There was an individual from Iodine Software who was...
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VP/Other Executive
The first of our facilities that used AwareCDI did alright. Then, we expanded the solution, and...
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VP/Other Executive
I am sort of glad that I still have AwareCDI. I hope that my staff members will come back and say...
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VP/Other Executive
Iodine Software needs to have a closer relationship with other vendors. They can't just sit...
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Physician
The vendor has done a good job supporting us during the COVID-19 crisis. The vendor definitely seems...
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Physician
We have found pretty consistently that the vendor has done a really good job with chart reviews and...
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Physician
The vendor doesn't do frequent updates on the product. Or if there are frequent updates, they happen...
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Physician
The system is meeting all of our needs for prioritization. There are just a few things I would like...
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Director
SmartList is very user friendly. We are all nurses by trade, so we are not computer people; we just...
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Director
Iodine Software acts as a vendor and a partner to us. They are always working to develop to meet our...
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Director
Iodine Software has great customer service. They have a quick turnaround time with any questions and...
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Director
The drawback for Iodine Software is that their grouper is not the best grouper. I don’t think it has...
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Director
Iodine Software is more based in artificial intelligence. They have a product called Retrospect that...
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Director
The customer service at Iodine Software is heads above our other vendor’s. Any time we have any...
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Director
On the front end, Iodine Software makes implementation super easy in terms of getting ready to start...
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Director
We have contacted Iodine Software to get the data, and it is available to us. They are currently...
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Director
Iodine Software has a couple of products that tipped the scales in their favor. They have a product...
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Analyst/Coordinator
One thing that is limited that is probably no fault of Iodine Software's is their encoder. We can’t...
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Analyst/Coordinator
I am very happy with the product. I like that the vendor is very easy to deal with. They add things...
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Analyst/Coordinator
I love that Iodine Software has great technical support. I never have to wait to get in touch with...
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Manager
Iodine Software is an up-and-coming company. They are innovating very quickly. They have a good...
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Manager
I am impressed with how quickly the vendor responds to our technology enhancement requests. The...
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Manager
Our users think the product is very intuitive. In addition to the innovation, one of the things I...
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Manager
The vendor is great, and I can’t think of much they can do to improve. The only thing I have been...
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Manager
We have a regular standing call with Iodine Software. The call is often brief, and we discuss any...
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Manager
The vendor has done some webinars in support of COVID-19, but there are some other things they could...
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Manager
The vendor is not part of our long-term plans. We have been really happy with the company, but we...
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