AwareCDI Commentary

Filtered view: All

Iodine Software's support has been really good. We meet regularly with our customer support person....

The training Iodine Software provides is basically online, and for some of it, our team has to go to...

Sometimes, when we bring up potential opportunities for change to Iodine Software, they are very...

Our prior product didn't have any AI at all. It was extremely basic. We had to assign people to...

Iodine Software hasn't really added a lot of constellations. They've made improvements to the ones...

For us, AwareCDI has been especially helpful when we've been a little more short staffed or when we...

We've brought up so many functionality changes that Iodine Software could make, and we've been...

Iodine Software has worked with us a lot to make things work for us. There are some limitations with...

AwareCDI is maybe part of our long-term plan. We've just been looking at what the difference would...

I would like to see better ways to specifically look at a diagnosis and a better way to bring that...

Iodine Software may be part of our long-term plans. We're looking at different vendors. Epic, I...

We have had a lot of trouble with support in the past, but this year it's gotten significantly...

I know that prioritization algorithms are complicated. I just wish it were easier to understand why...

We have a pretty good partnership with Iodine Software. Our customer service manager is excellent....

Before using AwareCDI, even though we asked staff to query more, that really didn't happen. Once we...

I think that the recovery percentage that Iodine Software takes is a little high.

Working with Iodine Software is variable. Our support specialist is a really good person. They do...

We have the prioritization feature for inpatients in the solution. We are also trying out a piece...

A recommendation I have for Iodine Software would be to have more updates for their condition...

Iodine Software is not part of our long-term plans. We're hoping to move to Epic for prioritization....

There are no issues with the partnership. Iodine Software works with us. Also, the customer service...

There are no areas where I feel like Iodine Software could improve with the solutions that we have....

The only reason I'm not giving AwareCDI's capabilities around CDS productivity, collaboration, and...

There's nothing wrong with Iodine Software, but I think that for the next few years, they're going...

For the adult population, AwareCDI is probably still one of the better technologies. I do think...

Iodine Software's responsiveness has improved significantly. Whether that's because of our...

As much as the staff loves the automatic assignment functionality, the assignment functionality...

One of the things I like about AwareCDI, and the staff really love it, is the automatic assignment...

Over the last year, when Waystar acquired Iodine Software, they really stepped up their game. I’m...

In another system, we can get to any denominator or numerator that we want. We can go through the...

Sometimes, I just think Iodine Software is confused. There's a difference between not telling us and...

AwareCDI has a couple of things that are nice, but none of them is great. AwareCDI makes things look...

The AwareCDI provider mobile app and the prioritization are both the best I've seen.

I think AwareCDI is overpriced because their prioritization and other things are not as strong as...

I like the AI clinical evidence prioritization in AwareCDI. The vendor has added new clinical...

Iodine Software has been bought by Waystar, so I don't know whether anything will change, but I'd...

For support, if a vendor has a system that runs 24 hours, they should at least have some after-hours...

A lot is missing from the solution's capabilities. Everything is changing right now. The vendor...

What I would want a peer to know if they were considering purchasing AwareCDI is that it isn't a...

AwareCDI is maybe part of my long-term plans. We never know what's going to hit the market next....

Iodine Software does well when it comes to training. But there's still room for improvement. The...

Iodine Software has a package, and of course, we pay for each of the solutions. But if I'm using the...

We use the solution for concurrent reviews because AwareCDI has a great prioritization model. We...

AwareCDI is pretty much the same product that we went live with. Iodine Software has made a few...

We just did a one-and-done training session with Iodine Software. There is not a whole lot to really...

Iodine Software has really good, robust reporting. They came on-site and trained everybody, and the...

We do not like TruCode and believe it is equivalent to using a coding book. This is the only thing I...

I want to see some of the stuff on the quality side of the solution improved; we are just starting...

I like the prioritization of AwareCDI. I like the automatic assignment feature. I appreciate the...

Iodine Software is collectively going through a lot of transformation with the Waystar acquisition....

The vendor has carved out a nice niche in the marketplace with AwareCDI. The question that remains...

We do not have Iodine Software's encoder. We opted not to take that, although I did have...

AwareCDI is a mature product, so things are going well. Iodine Software's customer service manager...

Historically, we had a great working relationship with Iodine Software, and as with any merger or...

We don't pay a lot for AwareCDI, so we're probably doing pretty well at getting our money’s worth.

The vendor's support has dwindled, and it's not very proactive. It's more reactive. We have to reach...

Iodine Software is more average in their solution capabilities at this point. The biggest area they...

The biggest red flag we’ve seen since Waystar acquired Iodine Software is almost a complete turnover...

My recommendation to Iodine Software is that they need to advance the product and be able to speak...

Our staff works off one worklist through AwareCDI’s prioritization. It automatically evenly...

We really rely on our vendor productivity in AwareCDI because it is more accurate and also...

The prioritization in AwareCDI is built on machine learning. It reads the chart, and it can tell us...

We had a very successful go-live. Iodine Software's client support is amazing. They are right there...

There is some work that could happen in the DRG space with AwareCDI. We don’t use true code because...

Iodine Software was very clear in the contract negotiation about what they were able to do for us,...

With training, Iodine Software came on-site as much as we needed them to. We had several training...

We have been having problems with Iodine Software's encoder. It doesn't do the things that we need...

There's a little wiggle room where Iodine Software likes to nickel-and-dime us to death on our contracts....

There should be a lot more reporting capabilities in AwareCDI. The solution is like a Lincoln...

There are a lot of things that Iodine Software has out of the door when it comes to productivity,...

We treat Iodine Software like a partner and not a vendor, and they do the same with us. We're not...

We overwhelmingly chose Iodine Software because of the way that the tool actually utilizes AI to...

Iodine Software has a good thing going with their query platform. Those who engage with it have...

Iodine Software spends a lot of time and effort on new products, and their standard products do not...

Iodine Software does not do a lot of on-site training. They have improved their training platform....

Our CSM from Iodine Software has done a great job. They tend to silo communication, though. What...

Recently, we have had to submit more support tickets and escalate more issues to Iodine Software. I...

Iodine Software’s customer support, for the most part, is good. I do not have to escalate as many...

Iodine Software uses their own best practices to determine productivity and collaboration, so they...

I love Iodine Software. They do a symposium every year where they show all the different things that...

Our return on an investment with Iodine Software is crazy high. We get a lot of quality outcome...

We haven't seen any impact yet from Waystar acquiring Iodine Software. Their road mapping is...

Iodine Software's training is exceptional. They provide user guides for when users are first...

Our partnership with Iodine Software has been great. They listen to our feedback and have changed...

Iodine Software has an internal support ticketing system where we can submit tickets directly to...

We implemented AwareCDI a while ago, but we do take Iodine Software’s updates every month. Those...

Once we get into the escalation component with Iodine Software from an IT perspective, it works. I...

I do think that one of Iodine Software’s deficits is their financial reporting, which would be in...

Iodine Software was acquired by Waystar, and they are telling us that they are going to put more...

There are holes in AwareCDI, but overall, it is a good prioritization system that works as Iodine...

Iodine Software does not keep all of their promises in their developmental timelines; there is some...

We don't have ongoing training. Although Iodine Software offered, we declined. However, their...

Iodine Software does integrate into our EHR for the expected DRGs. However, we still have issues...

Sometimes it can take a little while to get somewhere with Iodine Software’s support team. Sometimes...

Overall, things with Iodine Software have been going well. They seem a little stagnant in their...