AwareCDI Commentary
Filtered view: All
Subject Expert
Mac Boyter
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
Iodine Software is improving their training, and the way that their upgrades work seems to be pretty...
Login or Create an Account to see details.
Product
I think that AwareCDI works for a newer program, but we are very established, and we are pretty...
Login or Create an Account to see details.
Loyalty
AwareCDI does a good job of helping us meet our goals, but there is always room for improvement. We...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The grouper could be a little better, but the vendor is making a lot of improvements to their...
Login or Create an Account to see details.
Loyalty, Relationship
I received feedback that my clinical documentation specialist team receives a lot of charts with...
Login or Create an Account to see details.
Product, Value
I would buy this product again because the query platform is outstanding. Our physicians love it....
Login or Create an Account to see details.
Loyalty, Product
In retrospect, I would like to see the ability to track APR-DRGs, not just MS-DRGs. We would have a...
Login or Create an Account to see details.
Product
The solution is a wonderful product, and we can tell that it was really designed with CDI in mind,...
Login or Create an Account to see details.
Operations
In terms of implementations, the vendor does a great job, although there were a couple of upgrades...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We have had some issues with the product because the vendor has grown faster than their available...
Login or Create an Account to see details.
Relationship
When we submit heat tickets, we are often answered with a question rather than a response. And we...
Login or Create an Account to see details.
Relationship
There have been some major glitches. The vendor has done the best they can. Because they are so big,...
Login or Create an Account to see details.
Product
The vendor could do a bit more to build more algorithms to capture all the patient safety...
Login or Create an Account to see details.
Relationship, Value
Iodine Software always writes reports for us. They save them for us in our customer reports. They...
Login or Create an Account to see details.
Culture, Relationship
We have helped get the product to a point where it is working as promoted. It was a new product when...
Login or Create an Account to see details.
Product
Going from AwareCDI back to our EMR is a challenge, so integration is probably one of the lower...
Login or Create an Account to see details.
Relationship
I compliment the vendor on their responsiveness and the abilities of the people that we go to for...
Login or Create an Account to see details.
Loyalty, Product
As the solution exists today, the functionality meets all our needs. For what we need and what we...
Login or Create an Account to see details.
Loyalty, Product
Getting integrated with our EMR is the biggest issue now. The product is actually meant to function...
Login or Create an Account to see details.
Relationship, Operations
AwareCDI is pretty easy to use. There was one time when we had downtime. Other than that, the...
Login or Create an Account to see details.
Relationship
We see a lot of turnover at Iodine Software in our executive support. AwareCDI is an expensive...
Login or Create an Account to see details.
Relationship
Iodine Software keeps promises for the majority of things. We just converted our EHR, and Iodine...
Login or Create an Account to see details.
Operations, Product
We are utilizing one of Iodine Software's modules called Retrospect, which I don't think is fully...
Login or Create an Account to see details.
Product, Value
The amount of charts that we are able to query has significantly increased. I don't know if this is...
Login or Create an Account to see details.
Relationship, Product
Iodine Software’s technology for Concurrent is pretty top notch just with the AI technology of being...
Login or Create an Account to see details.
Relationship
AwareCDI is definitely more of a CDI-focused product than a coding-focused product compared to...
Login or Create an Account to see details.
Value
The charges have gotten a bit worse, but for the most part, Iodine Software does avoid charging for...
Login or Create an Account to see details.
Relationship, Product
I would like to make the prioritization more customizable in AwareCDI. Iodine Software can't really...
Login or Create an Account to see details.
Product, Value
I think I probably would buy AwareCDI again. However, Iodine Software has changed their grouper in...
Login or Create an Account to see details.
Loyalty, Product
Iodine Software is working on expanding AI into more diagnoses so that it will prioritize more...
Login or Create an Account to see details.
Relationship
Iodine Software is very responsive to any questions, and they are very knowledgeable about their...
Login or Create an Account to see details.
Relationship
Our customer service person changed, and they were awesome, but the new representative has done a...
Login or Create an Account to see details.
Product
One thing about AwareCDI is we have to go into our EHR and the solution separately; it would be nice...
Login or Create an Account to see details.
Relationship, Operations, Product
Iodine Software is a small company, and I appreciate small companies, but the vendor has grown very...
Login or Create an Account to see details.
Relationship
We have been involved with a higher-up of Iodine Software ever since we signed the contract, and we...
Login or Create an Account to see details.
Product
AwareCDI’s general medical and surgical adult population is very impressive in how it can...
Login or Create an Account to see details.
Operations, Product
Iodine Software has some other technologies out there other than just their standard concurrent...
Login or Create an Account to see details.
Product
Most facilities have a very strong focus on quality, whether it is Vizient quality or Healthgrades...
Login or Create an Account to see details.
Loyalty
When we bought Iodine Software, we wanted an enterprise tool that could be utilized for all our...
Login or Create an Account to see details.
Product
AwareCDI is one of the best prioritization tools on the market for the adult population, and if we...
Login or Create an Account to see details.
Product
We switched to AwareCDI for the technology and the natural language processing that prioritizes...
Login or Create an Account to see details.
Operations
I don't think the vendor spent enough time helping us redesign workflow priority for the go-live. I...
Login or Create an Account to see details.
Value
We are not seeing the financial benefit that Iodine Software suggested. We need to see a better...
Login or Create an Account to see details.
Relationship, Product
Iodine Software is very receptive. Their communication is very clear and concise. Additionally, the...
Login or Create an Account to see details.
Product
Iodine Software has their own coding software that comes with their package, and it is not good. It...
Login or Create an Account to see details.
Product
I believe that AwareCDI is the best product out there for CDI in terms of workflows. I feel like...
Login or Create an Account to see details.
Relationship
Iodine Software tries their best to deliver things, but no one keeps all of their promises. We have...
Login or Create an Account to see details.
Relationship
Iodine Software needs to know their capabilities. I know that the vendor is expanding things, but...
Login or Create an Account to see details.
Product
There are sometimes glitches in the system, and AwareCDI sometimes goes down. It is kind of everywhere....
Login or Create an Account to see details.
Relationship
With Iodine Software, I feel that there are a lot of hand-offs, but no one seems to see things as...
Login or Create an Account to see details.
Product
Iodine Software is our source of truth for finding opportunities. They have a good line of command....
Login or Create an Account to see details.
Relationship
AwareCDI could be more accurate. I don't think it is quite there yet. I would like to see the NLP...
Login or Create an Account to see details.
Relationship
Iodine Software very much attempts to understand what we need and what we want. They let us know...
Login or Create an Account to see details.
Product
AwareCDI has a lot of flexibility, but it prioritizes cases without intervention. We can go in and...
Login or Create an Account to see details.
Loyalty
We have changed our approach to CDI, and we are adopting a different way of running our team....
Login or Create an Account to see details.
Relationship
When I get on calls with Iodine Software, they are very open to hearing my feedback. We have regular...
Login or Create an Account to see details.
Product
The system has been good for us up to this point. It has done what we have expected it to do. We...
Login or Create an Account to see details.
Loyalty
There are some limitations to AI's applicability to CDI, so our plan is to move away from AwareCDI....
Login or Create an Account to see details.
Relationship
Iodine Software has great customer support. We are able to really drill down and find the...
Login or Create an Account to see details.
Culture
It would be nice if the vendor actually had an encoder, but that isn't even the realm that Iodine...
Login or Create an Account to see details.
Product
The system is for prioritization, and it is far above its competitors that we have looked at. But...
Login or Create an Account to see details.
Product
I would tell somebody that Iodine Software's system is the best selection in terms of work...
Login or Create an Account to see details.
Culture
The only thing that slightly gets under my skin is when we are on a call with Iodine Software, we...
Login or Create an Account to see details.
Operations
The product is just very intuitive and easy to use. We don't have to be a scholar to be able to...
Login or Create an Account to see details.
Product, Value
We have used the system for so long that it is hard to gauge where we are versus where we were. The...
Login or Create an Account to see details.
Relationship
We still get some accounts that are triggered to us that really shouldn't be, but the vendor is...
Login or Create an Account to see details.
Relationship, Product
As far as the vendor's reporting capability around the CDS and CMI goes, they have certainly tried...
Login or Create an Account to see details.
Relationship
When we ask for things that we would like the system to do, Iodine Software is very willing and will...
Login or Create an Account to see details.
Relationship, Product
As far as AwareCDI's prioritization of chart reviews and documentation goes, the vendor is very...
Login or Create an Account to see details.
Relationship, Operations
When we were going live, we met with some of Iodine Software's executives. I have access to multiple...
Login or Create an Account to see details.
Product, Value
As far as helping us with documentation accuracy and completeness goes, Iodine Software's system...
Login or Create an Account to see details.
Relationship, Product
After having worked with so many vendors, one thing that stands out about Iodine Software is that...
Login or Create an Account to see details.
Operations
We trained and went live at the same time, which was standard for Iodine Software at the time. I...
Login or Create an Account to see details.
Relationship, Product
We had a little trouble getting familiar with the TruCode grouper, but Iodine Software's team...
Login or Create an Account to see details.
Relationship
Iodine Software's support, follow-up, and communication have been outstanding. They have the best...
Login or Create an Account to see details.
Operations
Our CDI team has been extremely satisfied with Iodine Software's product, training, and support...
Login or Create an Account to see details.
Relationship, Operations
I would recommend giving Iodine Software the opportunity to come in and present their product and...
Login or Create an Account to see details.
Relationship, Operations
For the most part, Iodine Software is pretty responsive. During our go-live, our account success...
Login or Create an Account to see details.
Product
With AwareCDI, there could be some improvement in the rules when it comes to suggesting an...
Login or Create an Account to see details.
Product
My favorite thing about AwareCDI is the reporting. It has great reporting options and takes into...
Login or Create an Account to see details.
Loyalty, Product
The prioritization and condition models on AwareCDI could be improved. Adding more condition models...
Login or Create an Account to see details.
Product, Value
AwareCDI’s reporting capability around CDS productivity and collaboration is very good, and Iodine...
Login or Create an Account to see details.
Loyalty
We found AwareCDI to be very effective. In the beginning, Iodine Software rated cases, and we looked...
Login or Create an Account to see details.
Culture, Value
The downside to AwareCDI is that it is expensive. I felt that the previous CDI solution we had was...
Login or Create an Account to see details.
Operations
Iodine Software’s training was good. They trained all our nurses. They had regular meetings and a...
Login or Create an Account to see details.
Operations, Product
After the training, our users got pretty good at using AwareCDI. They understood how it worked. The...
Login or Create an Account to see details.
Product
AwareCDI is using machine learning with AI, which is the new hot area everywhere in medicine, and...
Login or Create an Account to see details.
Relationship
I have had a good experience with Iodine Software. They have been responsive. They produced what...
Login or Create an Account to see details.
Relationship
We have good relationships with the people at the vendor, but we have to know who to contact for the...
Login or Create an Account to see details.
Relationship
The timeliness of the support from Iodine Software could be better. They could also be clearer when...
Login or Create an Account to see details.
Operations
The ongoing training with Iodine Software is good. They have their educational pieces as well as...
Login or Create an Account to see details.
Relationship, Product
The product reliability in the last year has not been that great. I think Iodine Software has...
Login or Create an Account to see details.
Product
Iodine Software’s query program really helps with our physician engagement side. The interfaces that...
Login or Create an Account to see details.
Product
Our end users have a lot of feedback on the TruCode grouper in AwareCDI. They say that it is not...
Login or Create an Account to see details.
Product
AwareCDI provides a good agnostic view for the prioritization of a patient, and it provides the...
Login or Create an Account to see details.
Operations
We had an implementation with Iodine software, and I don’t think it was handled very well. I don’t...
Login or Create an Account to see details.
Product
I think Iodine Software’s prioritization of chart reviews and documentation is pretty good. I know...
Login or Create an Account to see details.
Operations, Product
The out-of-the-box reporting from Iodine Software doesn’t align with our reporting needs, but I can...
Login or Create an Account to see details.
Relationship
Iodine Software does keep their promises; they just keep them slowly.
Login or Create an Account to see details.
Relationship
Iodine Software is very good at making new products, but with any enhancements or changes to those...
Login or Create an Account to see details.
Product
Iodine Software’s clinical conditions need to be expanded and better refined so that they provide an...
Login or Create an Account to see details.
Product
AwareCDI is easy to use, and it has a simple interface for our frontline team. It is also pretty...
Login or Create an Account to see details.
Relationship, Product
AwareCDI has multiple subcomponents to it, and they are not all well integrated. Because of that,...
Login or Create an Account to see details.
Relationship, Product
We consistently receive feedback from our staff that the grouper in AwareCDI is subpar compared to...
Login or Create an Account to see details.
Relationship
The overall responsiveness has improved, but Iodine Software can still be a bit slow at times with...
Login or Create an Account to see details.
Operations
Iodine Software really doesn’t offer any ongoing training unless we request one-off assistance, and...
Login or Create an Account to see details.
Operations
The initial training for AwareCDI wasn't good. We got some other training that was better, but we...
Login or Create an Account to see details.
Culture, Operations
When we went with AwareCDI, we were told that the solution would be easy to implement. Somehow, we...
Login or Create an Account to see details.
Relationship
We have had some issues in AwareCDI, like cases that fall off our list and pop back up. That happens...
Login or Create an Account to see details.
Relationship, Product
My staff does not have a lot of trust in AwareCDI. There used to be things called constellations...
Login or Create an Account to see details.
Relationship
I like the people at Iodine Solutions. The people we work with try to help us, but our problems are...
Login or Create an Account to see details.
Value
We have a large number of facilities, and with what is out there from a functionality and...
Login or Create an Account to see details.
Relationship
Iodine Software keeps their promises most of the time. I have some concerns that as they get into...
Login or Create an Account to see details.
Loyalty, Product
AwareCDI, coupled with some other items, works well not only for clinical documentation integrity...
Login or Create an Account to see details.
Loyalty, Product
There is some opportunity for the prioritization and ranking piece of AwareCDI. It would add value...
Login or Create an Account to see details.
Loyalty, Relationship
We have regular meetings with Iodine Software, and they are very proactive. Iodine Software has also...
Login or Create an Account to see details.
Product, Value
With Aware CDI, I get the correct cases prioritized, and there is not a lot of empty time spent on...
Login or Create an Account to see details.
Relationship, Operations
Iodine Software’s team has been helpful from the very beginning of the launch. Compared to our last...
Login or Create an Account to see details.
Loyalty
After looking at Aware CDI, we selected Iodine Software for the prioritization functionality. It was...
Login or Create an Account to see details.
Loyalty, Product
Iodine Software does a wonderful job, and they are working on some tweaks for their prioritization...
Login or Create an Account to see details.
Operations
The vendor adjusts to our settings and puts the things in beta that we suggest. The vendor will also...
Login or Create an Account to see details.
Product
The product is super easy to use, and it does a really good job of meeting our needs. However, it...
Login or Create an Account to see details.
Product
The vendor is very good at delivering new technology that meets our needs. I am really satisfied...
Login or Create an Account to see details.
Relationship, Product
AwareCDI has allowed us to prioritize reviews. When it flags certain conditions too frequently, we...
Login or Create an Account to see details.
Loyalty, Relationship
In the past, Iodine Software's focus on CMI hasn't been great, but the vendor has been trying to...
Login or Create an Account to see details.
Relationship, Product
We rely on the vendor to prioritize cases, so we may not get a second look at some things. That can...
Login or Create an Account to see details.
Relationship, Product
I think that there is a unique opportunity for the vendor to bridge some of their teams. I like that...
Login or Create an Account to see details.
Product
Iodine Software could work on increasing the number of conditions that the system captures. They are...
Login or Create an Account to see details.
Product
AwareCDI is extremely manual, and it is hard to make any changes in it. We are using the solution...
Login or Create an Account to see details.
Product
AwareCDI is a good program for facilities that are starting a CDI program. It would be a great tool...
Login or Create an Account to see details.
Operations
The initial training for AwareCDI was very disjointed and all over the place, but the training got...
Login or Create an Account to see details.
Product
The one thing with AwareCDI is that it has AI going for it. That is a difference between AwareCDI...
Login or Create an Account to see details.
Relationship, Product
AwareCDI has a productivity report. We constantly get feedback on whatever we do. That is a very...
Login or Create an Account to see details.
Loyalty, Product
I haven't changed my satisfaction with the product. In the beginning, I was very excited. Now I have...
Login or Create an Account to see details.
Operations
Iodine Software did a good training. Initially, during training, executive involvement was really...
Login or Create an Account to see details.
Loyalty
We are leaving AwareCDI because the system didn't perform the way the vendor said it would. We never...
Login or Create an Account to see details.
Operations
Our implementation with Iodine Software was probably one of the most seamless implementations that...
Login or Create an Account to see details.
Relationship
Iodine Software's people are really great listeners, so when we work through questions with them,...
Login or Create an Account to see details.
Relationship, Operations, Product
We do regular updates on how the product is performing, and Iodine Software has really modified our...
Login or Create an Account to see details.
Product
Iodine Software's method of confirming the true value of their work from a finance lens is a little...
Login or Create an Account to see details.
Product
Iodine Software's tools work really well together, and I would think that that would be the same...
Login or Create an Account to see details.
Value
Iodine Software will claim that their CMI variance from A to B times a certain base rate amount is...
Login or Create an Account to see details.
Product, Value
AwareCDI’s prioritization piece by itself works well, and it has a lot of value for new customers....
Login or Create an Account to see details.
Loyalty
As a company, we are going to remain flexible to the extent that we can. If a new product enters the...
Login or Create an Account to see details.
Product
My favorite thing about the software is the query tool, Interact, which is part of the AwareCDI...
Login or Create an Account to see details.
Relationship
Initially, some of the team members who worked at Iodine Software were very collaborative, and the...
Login or Create an Account to see details.
Value
The cost of AwareCDI doesn’t go down, and the number of new developments doesn’t necessarily drive...
Login or Create an Account to see details.
Product
AwareCDI tends to run as expected. It is up relatively all the time. There is no risk of downtime....
Login or Create an Account to see details.
Relationship
Iodine Software has good support. We get a real person who actually wants to solve our problems....
Login or Create an Account to see details.
Operations
Iodine Software does a pretty good job of training when there is a new clinical model and rolling...
Login or Create an Account to see details.
Product
When I think about AwareCDI’s functionality, the product works as promoted. "As promoted" is the key...
Login or Create an Account to see details.
Product
In terms of interoperability, I think of our APR-DRG grouper. That product is very narrow in scope,...
Login or Create an Account to see details.
Relationship
I don't know whether I can come up with a specific example of Iodine Software being proactive, but...
Login or Create an Account to see details.
Loyalty, Relationship, Value
Iodine Software has super cool products, but we are not using them. They have a good vision of where...
Login or Create an Account to see details.
Relationship, Product
With mortality reviews, I feel like we are doing things on our own. Iodine Software is not quite...
Login or Create an Account to see details.
Product
It is sometimes difficult for us to get exactly what we need out of the tool. I can't even do some...
Login or Create an Account to see details.
Culture, Value
The vendor has a high-pressure environment for selling us on the tool, even though the tool hasn't...
Login or Create an Account to see details.
Product
The reporting is great with clinical documentation specialist productivity and collaboration, but...
Login or Create an Account to see details.
Operations
We had a training recently, and it didn't go as smoothly as I wanted it to. After what we discussed...
Login or Create an Account to see details.
Culture
When we first got the product, Iodine Software was helpful, but after the contract was signed and...
Login or Create an Account to see details.
Product
With the integration with our EMR, there are always things. We have brought up an issue regarding...
Login or Create an Account to see details.
Loyalty, Value
As somebody who has used some pretty glitchy products, I don't find AwareCDI super glitchy. It is a...
Login or Create an Account to see details.
Relationship
As soon as I hear from my staff about a problem or issue, I forward it to Iodine Software, but there...
Login or Create an Account to see details.
Value
There are certainly opportunities to make the tool better. I am buying the system so that I don't...
Login or Create an Account to see details.
Loyalty, Product
The vendor could offer a bit more transparency. The tool will point us toward certain records, but...
Login or Create an Account to see details.
Loyalty, Product
The vendor's greatest strength is novelty. When they came out with some things a few years ago,...
Login or Create an Account to see details.
Culture
If it were my decision to make, I would buy AwareCDI again. At every corner and intersection, Iodine...
Login or Create an Account to see details.
Value
Iodine Software overpromised on the original forecasted ROI. I don't think that their forecast was...
Login or Create an Account to see details.
Loyalty, Product
Iodine Software's solution isn't a physician-facing solution. Indirectly, the solution impacts the...
Login or Create an Account to see details.
Product
AwareCDI is designed to help us prioritize cases that have documentation gaps. However, there are...
Login or Create an Account to see details.
Relationship
Iodine Software has a lot of aspirations. They try to say that they do a lot, but actually doing...
Login or Create an Account to see details.
Product
There was a point when it seemed that something was breaking in the solution every few weeks. The...
Login or Create an Account to see details.
Relationship
It would be beneficial for Iodine Software to find a way to do some kind of check-in with some of...
Login or Create an Account to see details.
Relationship, Product
We need additional data lines that have connections to Iodine Software. That is a request that has...
Login or Create an Account to see details.
Relationship
We frequently touch base with Iodine Software, but that always ends up being us telling them what...
Login or Create an Account to see details.
Loyalty, Relationship
Iodine Software has had a lot of turnover, and they have also had a lot of growth in terms of...
Login or Create an Account to see details.
Product
The biggest things we like about AwareCDI are the smart lists, the prioritization level loads, and...
Login or Create an Account to see details.
Culture
There is no proactivity from Iodine Software. They want to sell me things, and I had colleagues at...
Login or Create an Account to see details.
Culture, Value
I have a very favorable contract with Iodine Software; I know that from talking to other clinical...
Login or Create an Account to see details.
Loyalty, Value
I recommend AwareCDI with the caveat that the prioritization piece is great, but Forecast is not. It...
Login or Create an Account to see details.
Operations
We took training in-house for AwareCDI. We didn't actually like how the people were presenting...
Login or Create an Account to see details.
Product
There is a tab for documentation opportunities, and those opportunities are put into what the vendor...
Login or Create an Account to see details.
Relationship
The vendor seems like they are always looking for what they can do better, what they can change, and...
Login or Create an Account to see details.
Relationship
The vendor’s support team is always available. The vendor has really strong customer service. I...
Login or Create an Account to see details.
Culture
If another healthcare organization were looking at Iodine Software, I would recommend Iodine...
Login or Create an Account to see details.
Product
The vendor can always make improvements to their reporting capability, but Iodine Software does have...
Login or Create an Account to see details.
Relationship, Operations
We had a rocky road starting out with Iodine Software. The vendor didn’t communicate with us as much...
Login or Create an Account to see details.
Product
With regard to the vendor’s prioritization of chart reviews and documentation, I do like the...
Login or Create an Account to see details.
​
Featured Reports
Preferences