360 Encompass CDI Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Product
I love the fact that CDIs can see the codes in 360 Encompass CDI; that is unusual for a CDI program....
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Relationship
Solventum is pretty helpful with 360 Encompass CDI, even though they have had a lot of changes with...
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Product
Every single time users open 360 Encompass CDI, it updates naturally. It is the slowest application...
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Value
I would buy 360 Encompass CDI again. 3M is probably one of the only players in town anyway; we don't...
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Value
Pretty much everything is included with 360 Encompass CDI, as it should be, because we pay enough...
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Operations, Value
Pretty much anything we do with 360 Encompass CDI, we have to pay for training. Solventum is not...
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Relationship
We have a Solventum client success manager, but I don't go to them for issues because every time I...
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Operations
There is room for improvement. Solventum has training courses out there. I would like to see some...
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Loyalty, Product
Documentation and chart review with Solventum are good. I like the fact that with 360 Encompass CDI,...
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Relationship
Solventum sends us emails to tell us of known product or system issues.
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Relationship, Product
We have made several data requests over the years, and while we are often told by Solventum that...
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Operations
The rollout of the prioritization feature in 360 Encompass CDI has been very positive, and...
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Loyalty, Product
Solventum isn’t fully leveraging AI yet; 360 Encompass CDI is still mainly rules-based with some NLP...
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Loyalty, Relationship
I’m hopeful that things will improve now that the vendor has transitioned to Solventum, but...
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Operations
We went to the cloud with 360 Encompass CDI, and there has been some slowness there. The person who...
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Operations
Solventum does a really good job with CDI training. They have a good library and repository.
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Relationship
Solventum phased out their reporting structure and went to this enterprise thing. It didn't feel...
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Product
The APR-DRG is Solventum’s property, so nobody else can use it. They take advantage of that really...
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Product
Overall, with the whole 360 Encompass CDI solution, there are buckets within the solution. For...
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Relationship, Product
I would like to see better prioritization in 360 Encompass CDI and better reporting. For some...
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Product
If we wanted to write a query in another system and send that query over to Solventum's system,...
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Relationship
Solventum needs better project teams in general and people who are more knowledgeable about their...
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Loyalty, Product
We don't use 360 Encompass CDI’s prioritization feature. The fact that we aren't using Solventum’s...
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Relationship, Operations
When Solventum does an update, nobody from the vendor's side tests it before publishing it. The...
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Product
The only thing I feel like Solventum is lacking in is the CDI space. I don't see things any better...
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Product
We have never had any problems with Solventum’s upgrades, and they are very timely and routine....
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Operations
Solventum trains based on their recommendations, not the culture of an organization, so training is...
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Product
There is a lot of content in the medical record that 360 Encompass CDI can't integrate with, like...
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Relationship
Solventum has alerted us of specific things on occasion, and then they have put in hotfixes, so they...
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Relationship, Value
Solventum keeps their promises. It just takes a long time for them to deliver, so that gets...
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Culture
I wish we didn't have to pay extra for CDI Engage One, but because that was part of 3M and MModal,...
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Loyalty, Product
We used to have a lot of legacy reports, but Solventum is transitioning everything into 3M...
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Product
I have been really frustrated with Solventum’s prioritization of chart reviews and documentation....
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Loyalty
For CDI, we are all moving off Solventum because we are merging multiple organizations into one...
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Culture, Value
We have had a lot of difficulties with Solventum over the years. We have had a relationship with...
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Culture, Value
Solventum has their enhancement-request process, but it is very slow, and they usually reject a lot...
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Operations, Product
Solventum needs to do their own user testing. Every time they have a release of their software,...
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Operations, Product
360 Encompass CDI is pretty user-friendly. The user interface is pretty intuitive. While coders and...
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Product
The prioritization of chart reviews and documentation in 360 Encompass CDI is pretty good. We have...
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Loyalty, Product
I don’t think Solventum will ever work with our EHR vendor because of some key limitations. The main...
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Loyalty, Product
Solventum has good ideas, but there are things I have asked for that still haven’t been addressed....
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Operations
We recently implemented new products in 360 Encompass CDI, and both of those implementations went...
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Loyalty, Value
I don’t know whether 360 Encompass CDI is part of our long-term plans. It is very, very expensive....
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Relationship
It has been a long road with Solventum. Today, I'm happy to say that, probably for the first time...
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Value
Solventum charges for every little thing. I don't know that that will ever change. Solventum is...
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Product
Today, what we have from Solventum is working. The solution's reporting capabilities are excellent....
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Relationship, Operations
We meet with Solventum regularly for training. They are continually trying to improve.
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Relationship
It is a little hard to get to Solventum's support sometimes. I don't remember Solventum ever...
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Product
It is easy to review notes with the way that Solventum has them set up. With annotations and things,...
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Operations, Product
360 Encompass CDI is not intuitive. We definitely have to train for it. We don't even use...
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Value
Solventum avoids charging for every little thing. Their prices are good. Solventum is engaging with...
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Relationship
Solventum has a lot of resources, but those resources are very difficult to navigate and find....
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Operations
A certain implementation we did with Solventum failed, and we have continued to have issues with...
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Loyalty
Solventum isn't part of our long-term plans because our EHR vendor is developing things that can...
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Product
We have introduced concurrent coding. The productivity with 360 Encompass CDI for CDI activities...
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Relationship, Value
When we need help, Solventum presents us with people, but unfortunately, they can't help us most of...
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Product
Solventum could work on utilizing AI technology to push recommendations up when the provider is...
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Product
The prioritization in 360 Encompass CDI is really effective and good for our clinical documentation...
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Value
I wouldn't necessarily buy the system again at its current price. The system costs a lot when we...
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Relationship, Product
Solventum has improved their reporting capabilities, and I have no concerns about their upgrades....
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Loyalty, Product
360 Encompass CDI has everything that our CDI team needs, but it isn't as user friendly as another...
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Product
360 Encompass CDI has the APR-DRG system that is proprietary to 3M companies. That makes it a...
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Product
360 Encompass CDI isn't as good as other similar products when it comes to capturing documentation...
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Product
360 Encompass CDI is better than other similar products because it nudges both the CDI team and the...
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Value
360 Encompass CDI is helping us do more without needing to increase our resources.
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Product
We use the prioritization that already comes in 360 Encompass CDI to look at the length of stay,...
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Product
360 Encompass CDI is still really the best product out there for CDI workflow. We have looked at...
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Product
360 Encompass CDI and the coding software are integrated, so Solventum's system does a great job of...
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Product
With 360 Encompass CDI, it would be nice if AI could reason about the charts and do a better job...
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Product, Value
The 360 Encompass CDI application allows me to monitor the productivity of my staff very concisely...
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Product
I'm not 100% thrilled with 360 Encompass CDI’s reporting because it is not necessarily fully set up...
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Operations, Product
I would rank Solventum’s training pretty high. 360 Encompass CDI is easy to understand and easy for...
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Relationship
We work with somebody from Solventum who is assigned to our account, so we have a couple of...
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Product
360 Encompass CDI’s functionality is where I’m going to be a little bit more critical because I...
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Product
I like the integration that the solution has between coding and CDI so that those two areas are in...
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Product
360 Encompass CDI’s reporting capabilities around CDS and CMI productivity are a mixed bag. 360...
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Value
Solventum nickel-and-dimes us for everything. There are different modules within 360 Encompass CDI,...
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Relationship
Our customer relations person from Solventum will get involved when we need them to. However, I...
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Operations
Solventum doesn't always keep their promises. Their tools are nice, but we have struggled to...
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Product
Solventum doesn't have a lot of customization reports, so it can take a bit to get specific reports...
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Product
360 Encompass CDI needs improvement in prioritizing things and in accurately reflecting impact.
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Product
360 Encompass CDI is a very hands-off system. It is all hosted on the cloud, and we had some very...
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Loyalty, Product
With 360 Encompass CDI, there is still a reliance on a site-to-site VPN. Most companies, including...
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Loyalty, Relationship, Product
Overall, I have seen a change since the vendor became Solventum. I feel like there is a focus on...
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Operations
Solventum was very thorough with their implementation. It was really good. I know that Solventum is...
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Product
The product works. Solventum does normal upgrades and normal updates when rules change, but I...
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Relationship
We still have most of the same resources at Solventum, but our CDI Engage One resource has changed....
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Relationship, Product
Solventum is slow to keep their promises on the 360 Encompass CDI side. There are some features that...
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Product
There were a few things that we wanted to prioritize that weren't focused on ERGs but were focused...
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Product, Value
I have access to 360 Encompass CDI's raw data behind the screens. I am not using the system's canned...
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Operations, Product
360 Encompass CDI is very reliable and easy to use. It meets all our needs. Solventum does great...
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Relationship, Product
Solventum is the industry leader in coding and CDI software, so I don't even consider any other...
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Loyalty
Solventum keeps their promises in our CDI reporting and provides us with the reports that we need....
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Operations
We put in another Solventum product, and it went really smoothly. Our IT department basically said...
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Loyalty, Relationship
Solventum is in the changeover period from 3M, and I want to give them a little room to improve....
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Operations, Product
360 Encompass CDI is actually pretty easy to use. Some systems don't prompt us for the right...
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Relationship
Not everything can be perfect, but when something isn't perfect, Solventum will take care of it...
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Operations
The training for 360 Encompass CDI was actually pretty good. The Solventum people came on-site, and...
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Value
Solventum's products are pretty pricey. Solventum could probably do better with their prices. They...
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Product
We are happy with the 360 Encompass CDI software. There is good integration between CDI and the...
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Relationship, Product
The priority scoring in 360 Encompass CDI is good, but it isn't perfect, and it does require some...
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Product
360 Encompass CDI is great. I'm pretty happy with the reporting capabilities in 360 Encompass CDI....
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Product
Within 360 Encompass CDI, we have priority scoring, and the solution communicates and translates...
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Product
The solution's prioritization of chart reviews and documentation has some limitations with priority...
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Relationship
We are still developing a relationship with Solventum as a new client, but things are going...
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Relationship
The vendor is always asking what they can do, and they actually approved a couple of software...
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Relationship
Solventum has kept all their promises and has worked hard. I have heard some complaints from my...
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Product
We have the ability to customize chart reviews and documentation and add some additional criteria to...
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Relationship
I worked with the same person for a really long time; I still talk to them. The person I now work...
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Relationship, Product
There is a user issue, not a system issue. 360 Encompass CDI is not difficult to use if we use it...
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Product
My biggest hurdle would be around the payers and groupers. Depending on the facility we are at,...
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Product, Value
360 Encompass CDI is pretty easy to use and train on. It can provide some efficient workflows. It is...
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Product
The current functionality of 360 Encompass CDI doesn't quite meet all our needs today. One thing...
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Relationship, Product
The reporting with Solventum has been a bit of a struggle. They have continued to take feedback, but...
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Relationship
We sometimes struggle with Solventum’s support. When we call or put in a ticket, sometimes the...
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Value
Because of Solventum’s pricing, using them is not a decision that someone should take lightly, and...
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Loyalty, Product
Solventum is in a continual improvement process. They have done a pretty good job of continuing to...
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Relationship, Product
Solventum is 3M. They have been in the business for a long time, so they are a well-known vendor,...
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Product, Value
Solventum's prioritization of chart reviews and documentation is something that I feel has gotten...
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