360 Encompass CDI Commentary

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We can go online for training from Solventum, so a lot of it is self-directed. We can go out and get...

Solventum is the leader for CAC and all that. So far, they have been a really good partner as far as...

We had to go back to Solventum because we had been paying for something for a while that we didn't...

360 Encompass CDI is not interoperable with our EHR bidirectionally. The barrier to buying 360...

The vendor has this weird thing that they do called an enhancement request, and there's not a lot of...

360 Encompass CDI is well known to our team. It has a robust resource feature where we can get all...

Solventum’s strength is their consistency. What would keep us using third-party tools versus Epic's...

Some pieces of 360 Encompass CDI feel a bit aged. But I know Solventum is updating their code, and I...

The integration of 360 Encompass CDI with Epic is pretty seamless. Beyond that, we also have direct...

We have our own IT analyst for Solventum, and they coordinate with the vendor. That is nice because...

If someone came to me wanting advice about Solventum, I would make sure that they are very clear...

Solventum’s reporting for CMI is not always correct.

One problem with Solventum is that it’s a gamble whether we get a good client success person.

Everything we want to do in 360 Encompass CDI is an added cost. I'm not sure what the solution...

Solventum does a good job with reporting productivity. 360 Encompass CDI is the Cadillac of all...

Solventum could improve the reporting and analytics in 360 Encompass CDI. The analytics contain a...

The training was supposed to take several days. But Solventum only provided general information and...

Solventum has many updates in 360 Encompass CDI, and there is a lot of information in the system....

We've met with Solventum about the CMI report in general because it is not comparing to what another...

Pricing is crazy, and Solventum charges for every little thing.

One problem with 3M is that they own the APR-DRG grouper. If we want licenses, they are required to...

It takes forever for Solventum to generate a solution, and that's a problem. We work in...

The strengths of the solution are that it is developed for healthcare, and it has most of the...

We might not continue with 360 Encompass CDI. Right now, we are evaluating our options and how many...

I would like a little faster service with Solventum.

When it comes to support from Solventum, some of it is unknown in terms of what is within their...

360 Encompass CDI is a strong product with EHR integration. The CDI product makes it fairly...

I think Solventum's biggest weakness from our perspective over the years has been the technical...

I'm not saying that we are going to look to replace or sunset any of our Solventum products right...

Solventum worked with our teams and set up the training program according to our needs. Solventum is...

Solventum has been very flexible with us in terms of our needs from a leadership perspective....

I think Solventum's system is overpriced, but it is overpriced because it is probably the best show...

Solventum works with customers and their suggestions very well. We have had a couple of...

The thing that I find frustrating about 3M is their reports. I get what I need out of them, but they...

Solventum really works with us on training. One of their employees in particular is an absolute...

We have to do our own procedural and fracture coding in most cases because 360 Encompass CDI is not...

The 360 Encompass CDI tool works very well. I would like additional capabilities around quality...

There are still gaps that prevent full utilization and require workarounds in 360 Encompass CDI....

On the quality side of 360 Encompass CDI, we are not yet fully utilizing the tool, though there is...

Our Solventum customer representative is very responsive and receptive to my questions and requests,...

We are figuring out a way to use Solventum's enterprise workflow. That has a much more user-friendly...

Solventum is fantastic with requests. That is the reason we partner with them so much. They are very...

Solventum's philosophy has been to not constrain us from using the system for other purposes. We...

360 Encompass CDI's biggest strength is that we can prioritize things in it. That is in our control....

We had to work with Solventum really closely during the implementation of 360 Encompass CDI, and...

360 Encompass CDI started out a bit rocky, but now it is okay. We had to do a lot of interfacing,...

The system's quality is good when it is working. Solventum maintains their products where they are,...

Solventum's products are good when they work, but they are always plagued with issues.

Solventum offers integration options, but those aren't meaningful to us. As much as the product...

We have pain points with Solventum, but we like the vendor. Our account manager is good. However, in...

Solventum has really slipped with the implementation of their upgrades. The vendor has had to...

360 Encompass CDI is easy to use. That is why we are still using it. The system does a good job with...

I love the fact that CDI folks can see the codes in 360 Encompass CDI; that is unusual for a CDI...

Solventum is pretty helpful with 360 Encompass CDI, even though they have had a lot of changes with...

Every single time users open 360 Encompass CDI, it updates naturally. It is the slowest application...

I would buy 360 Encompass CDI again. 3M is probably one of the only players in town anyway; we don't...

Pretty much everything is included with 360 Encompass CDI, as it should be, because we pay enough...

Pretty much anything we do with 360 Encompass CDI, we have to pay for training. Solventum is not...

We have a Solventum client success manager, but I don't go to them for issues because every time I...

There is room for improvement. Solventum has training courses out there. I would like to see some...

Documentation and chart review with Solventum are good. I like the fact that with 360 Encompass CDI,...

Solventum sends us emails to tell us of known product or system issues.

We have made several data requests over the years, and while we are often told by Solventum that...

The rollout of the prioritization feature in 360 Encompass CDI has been very positive, and...

Solventum isn’t fully leveraging AI yet; 360 Encompass CDI is still mainly rules based with some NLP...

I’m hopeful that things will improve now that the vendor has transitioned to Solventum, but...

We went to the cloud with 360 Encompass CDI, and there has been some slowness there. The person who...

Solventum does a really good job with CDI training. They have a good library and repository.

Solventum phased out their reporting structure and went to this enterprise thing. It didn't feel...

The APR-DRG is Solventum’s property, so nobody else can use it. They take advantage of that really...

Overall, with the whole 360 Encompass CDI solution, there are buckets within the solution. For...

I would like to see better prioritization in 360 Encompass CDI and better reporting. For some...

If we wanted to write a query in another system and send that query over to Solventum's system,...

Solventum needs better project teams in general and people who are more knowledgeable about their...

We don't use 360 Encompass CDI’s prioritization feature. The fact that we aren't using Solventum’s...

When Solventum does an update, nobody from the vendor's side tests it before publishing it. The...

The only thing I feel like Solventum is lacking in is the CDI space. I don't see things any better...

We have never had any problems with Solventum’s upgrades, and they are very timely and routine....

Solventum trains based on their recommendations, not the culture of an organization, so training is...

There is a lot of content in the medical record that 360 Encompass CDI can't integrate with, like...

Solventum has alerted us of specific things on occasion, and then they have put in hotfixes, so they...

Solventum keeps their promises. It just takes a long time for them to deliver, so that gets...

I wish we didn't have to pay extra for CDI Engage One, but because that was part of 3M and MModal,...

We used to have a lot of legacy reports, but Solventum is transitioning everything into 3M...

I have been really frustrated with Solventum’s prioritization of chart reviews and documentation....

For CDI, we are all moving off Solventum because we are merging multiple organizations into one...

We have had a lot of difficulties with Solventum over the years. We have had a relationship with...

Solventum has their enhancement-request process, but it is very slow, and they usually reject a lot...

Solventum needs to do their own user testing. Every time they have a release of their software,...

360 Encompass CDI is pretty user-friendly. The user interface is pretty intuitive. While coders and...

The prioritization of chart reviews and documentation in 360 Encompass CDI is pretty good. We have...

I don’t think Solventum will ever work with our EHR vendor because of some key limitations. The main...

Solventum has good ideas, but there are things I have asked for that still haven’t been addressed....

We recently implemented new products in 360 Encompass CDI, and both of those implementations went...

I don’t know whether 360 Encompass CDI is part of our long-term plans. It is very, very expensive....

It has been a long road with Solventum. Today, I'm happy to say that, probably for the first time...

Solventum charges for every little thing. I don't know that that will ever change. Solventum is...

Today, what we have from Solventum is working. The solution's reporting capabilities are excellent....

We meet with Solventum regularly for training. They are continually trying to improve.

It is a little hard to get to Solventum's support sometimes. I don't remember Solventum ever...

It is easy to review notes with the way that Solventum has them set up. With annotations and things,...

360 Encompass CDI is not intuitive. We definitely have to train for it. We don't even use...

Solventum avoids charging for every little thing. Their prices are good. Solventum is engaging with...

Solventum has a lot of resources, but those resources are very difficult to navigate and find....

A certain implementation we did with Solventum failed, and we have continued to have issues with...

Solventum isn't part of our long-term plans because our EHR vendor is developing things that can...

We have introduced concurrent coding. The productivity with 360 Encompass CDI for CDI activities...

When we need help, Solventum presents us with people, but unfortunately, they can't help us most of...

Solventum could work on utilizing AI technology to push recommendations up when the provider is...

The prioritization in 360 Encompass CDI is really effective and good for our clinical documentation...

I wouldn't necessarily buy the system again at its current price. The system costs a lot when we...

Solventum has improved their reporting capabilities, and I have no concerns about their upgrades....