Iris Telehealth Telepsychiatry Services Commentary

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My experience with Iris Telehealth has been good. The clinicians that we brought in have been very...

My old account representative was really good. We hear from our new representative sometimes, and...

Iris Telehealth does a really good job of strategically partnering and aligning with us and...

I've recommended Iris Telehealth's service. If I were talking to someone considering purchasing the...

Iris Telehealth has exceeded my expectations. They're able to find clinicians who serve all ages,...

In terms of the counselors that Iris Telehealth employs, it's just hard to necessarily get people...

Our old account manager from Iris Telehealth was great. I could definitely compliment the...

We enrolled Iris Telehealth as a vendor a few years ago, and they have not asked for a rate...

Iris Telehealth came in with strong experience in supporting clinic-based care. That was not our...

There are certain things that Iris Telehealth does because they do telehealth, and we can't collect...

Iris Telehealth helped us move more quickly and provide services across a very large health system....

Iris Telehealth’s response times to our requests or orders for a request for their service are...

There's been a recent change with Iris Telehealth, and I can't rate the current person because I...

We outlined our quality goals at the beginning of the relationship, and Iris Telehealth has exceeded...

We have not had any lows with Iris Telehealth. We had a very quick implementation. We didn't think...

We have reduced our costs using Iris Telehealth, but what is really challenging is reimbursement in...

Iris Telehealth’s strength is their culture. They are a great company, and they are easy to work...

The services from Iris Telehealth are very easy to use for the staff. The firm has quick...

Our team has gotten very close to the Iris Telehealth team. One thing they do exceptionally well is...

Iris Telehealth is pretty pricey. Using the firm is a big expense, but it is worth it. But sometimes...

Iris Telehealth goes above and beyond with customer service, communication, and coordination of...

We have expanded the scope of service provided by Iris Telehealth. We had contracted...

Our Iris Telehealth consultants are very responsive. When we were getting ready to go with the...

I have nothing but good things to say about Iris Telehealth's ability to execute things, bringing...

We expect a short turnaround time, and they are doing really well at that. Iris Telehealth's...

I have regular touch points with our account manager. They are monitoring metrics on their end, just...

Iris Telehealth is invested in making certain that the KPIs that we set for these new programs and...

Iris Telehealth has sourced a number of providers that allow us to provide 24-hour coverage in our...

Whether Iris Telehealth has missed, met, or exceeded expectations differs depending on the product,...

Iris Telehealth is expensive. We have to pay Iris Telehealth a minimum amount every month, even if...

All of the firm's management folks have turned over at least once since we started with the firm. I...

When I call, Iris Telehealth is very responsive. That might come with my title, but I have never...

I think that our partnership with Iris Telehealth helps us come to the market more quickly in areas...

We do consider a lot about volumes and timing. I would like to see more around the quality of Iris...

There are not really any specific partnership issues that come to mind. I think the firm has been a...

Iris Telehealth’s responses to the consults are very timely. They also do all ages, and that was a...

I am very happy with Iris Telehealth. They are all about quality improvements. If things don’t work,...

Things could be better from time to time, as we are dealing with people who don’t always deliver the...

The quality of therapists is pretty good. There are no bad issues. I have nothing negative to say.

There was a recent experience we had with Iris Telehealth. We ended up having a sudden gap in...

Iris Telehealth’s operational people aren't communicating with each other. I have one point of...

Iris Telehealth does a really good job of fostering a culture of collaborative relationships and...

We would like to give annual feedback on things the vendor is doing well and things that they could...

This year, Iris Telehealth bought another company out, and there was a transition that led to some...

There is a gap in continuity and consistency with Iris Telehealth’s provider staffing and capacity...

Iris Telehealth has a good value proposition. I don't have any issues with the value proposition. If...

Most of Iris Telehealth’s therapists do a good job. When we have had opportunities for improvement,...