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Jvion Machine Comments
Subject Expert
Commentary Summary
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User Commentary
Manager
Technology
If the decision were up to me, I probably wouldn’t buy the system again. Our EMR vendor has a...
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Manager
Relationship
The vendor does a pretty good job of keeping promises. They are a responsive group. There were some...
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Manager
ROI / Cost (care and feeding)
We have a contract with the vendor, and I don’t think it is an iterative cost structure. We pay a...
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Manager
Service and Support
I have to grade the vendor toughly around the implementation. We did most of the boots-on-the-ground...
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Manager
Other Observations & Comments
The vendor has the desire to help us get better, but we do most of the training and education...
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Manager
Functionality and Upgrades
We use two of the vendor’s modules. The readmissions module does most of what the vendor said it...
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Manager
Interfacing and Integration
The product integrates very well with Epic’s products. I can’t speak for other medical platforms,...
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Manager
Functionality and Upgrades
The ease of use for end users is part of a double-edged sword. It isn’t contingent upon Jvion. The...
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Manager
Technology
The vendor has advertised a few new modules, but we haven’t adopted them. I can’t really say that...
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Manager
Service and Support
The vendor’s support people are pretty good, but we often have to reach out to them to figure out...
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Manager
Relationship
The vendor’s executives are fairly involved. There are a lot of meetings that the vendor executives...
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Manager
Relationship
The vendor is not good at measuring their own outcomes. They rely on us for that. Things aren’t as...
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Manager
Functionality and Upgrades
I am not likely to recommend the product to a peer or friend. I don’t expect to see a whole lot of...
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VP/Other Executive
Functionality and Upgrades
We are somewhere between waiting and seeing and not moving forward with the product. One of our...
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VP/Other Executive
Win/Loss - Why they were selected (by current clients)
A couple of years ago, we started looking at machine learning to drive some of our care management...
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VP/Other Executive
ROI / Cost (care and feeding)
We are a big organization, so there were many steps to going from the initial conversations. When...
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VP/Other Executive
Functionality and Upgrades
Our process was really vetting other places where Jvion had deployed the technology and seeing what...
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VP/Other Executive
Functionality and Upgrades
In the contracting, there were points of evaluation to demonstrate the ROI. The schedule that Jvion...
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VP/Other Executive
Functionality and Upgrades
Our teams observed that the platform mostly surfaced things that they already knew about or that...
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VP/Other Executive
Functionality and Upgrades
The platform is helpful in terms of directing resources in a timely manner. That is very helpful to...
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VP/Other Executive
Lessons Learned
If we were going to be looking at another product, I would make sure that the team we would be...
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VP/Other Executive
Functionality and Upgrades
We were building things with Jvion as opposed to having a purely client-vendor relationship. That is...
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VP/Other Executive
Functionality and Upgrades
We are going to compare the readmission rate in a population from one year to the next, but the...
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VP/Other Executive
Implementation and Training
Creating the dataflow in a HIPAA-compliant way that also protected our databases was a considerable...
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VP/Other Executive
Relationship
The vendor's executive involvement is very good. We had someone who was always available, but that...
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VP/Other Executive
ROI / Cost (care and feeding)
No decision has been made regarding whether we would leave the vendor. We are so far into the...
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CMIO
Interfacing and Integration
Jvion has a good product, but they need to mature the company in terms of having the product...
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CMIO
Relationship
Jvion has kept their promises in terms of resources.
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CMO
ROI / Cost (care and feeding)
We have put our project with Jvion on hold, and we are exploring other potential opportunities....
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CMO
ROI / Cost (care and feeding)
We are absolutely into using products when we have evidence that they are beneficial. We have...
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CMO
Lessons Learned
Despite the fact that we didn't get the outcomes we wanted, the team was very impressed with the way...
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VP/Other Executive
Functionality and Upgrades
Jvion delivers tools and solutions that give our operational teams insights. As of yet, we haven't...
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VP/Other Executive
Other Observations & Comments
We started working with Jvion to see whether we could use their technology to help patients who were...
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VP/Other Executive
Functionality and Upgrades
Jvion is a very friendly, eager company. They customize their software very well to meet the needs...
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VP/Other Executive
Other Observations & Comments
This is not a slight against Jvion, but they are constantly updating their tools. They are working...
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VP/Other Executive
Relationship
We have a regular meeting cadence with Jvion, so we address everything on those calls. If there are...
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VP/Other Executive
Service and Support
Jvion has offered solutions that could help support us through the COVID-19 crisis. The vendor...
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VP/Other Executive
Functionality and Upgrades
The biggest challenge we have had with Jvion is not unique to us or to Jvion. The biggest challenge...
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VP/Other Executive
ROI / Cost (care and feeding)
In terms of the system's strengths, the technology and the approach are absolutely innovative. There...
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VP/Other Executive
Other Observations & Comments
I would likely not buy the product again because in an integrated healthcare system, it is hard to...
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VP/Other Executive
Service and Support
Not all of Jvion's technical solutions work, but each healthcare system is organizing its data...
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VP/Other Executive
ROI / Cost (care and feeding)
Jvion avoids charging for every little thing, but that is because of a contract that was signed. The...
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VP/Other Executive
Implementation and Training
Jvion redid their training program, and they are going to be training from our health platform. We...
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VP/Other Executive
Functionality and Upgrades
Our goal is to be able to manage risk more effectively. If the product functions exactly as we need...
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Director
Other Observations & Comments
If we buy the system again, that decision will really depend on the people who do our office...
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Director
Implementation and Training
There were some struggles initially with the implementation, and I was tasked with challenging some...
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Director
Functionality and Upgrades
Jvion's system still requires direct user input; it doesn’t automatically pull data, and we struggle...
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Director
Functionality and Upgrades
The system delivers a good analysis of what is needed for patients. The results come on the provider...
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Director
Functionality and Upgrades
The Jvion team is on the right track with proactively risk stratifying. Any clinical providers will...
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Director
ROI / Cost (care and feeding)
We didn’t have to pay for the system. We did a system trial, so there was no money out of our pocket...
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Director
Functionality and Upgrades
If we continue to achieve the metrics that we have, implement the software across the network, and...
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Director
Service and Support
Jvion has been very supportive during the COVID-19 crisis. They have kept in touch with us and have...
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CMO
Service and Support
In terms of delivering new technology, Jvion did a great job with the COVID-19 response. The vendor...
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CMO
Functionality and Upgrades
We had readmission issues. Before, our rates looked like a sawtooth; they were going up and down all...
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CMO
Service and Support
If we ask for something or question something, the vendor’s executives don’t have to go through a...
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CMO
Other Observations & Comments
Jvion keeps their promises. There were a few glitches in the implementation, but glitches are...
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CMO
Other Observations & Comments
In terms of our integration goals, the product supports us, and the vendor has been very helpful in...
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CMO
Functionality and Upgrades
The upgrades have gone smoothly. We rarely have any downtime. The initial intervention is somewhat...
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CMO
Relationship
Jvion hasn’t disappointed us yet, and I don’t expect them to start disappointing us. I am not...
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CMO
ROI / Cost (care and feeding)
Within a couple of sessions, we were able to determine there were a few areas that we would like to...
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CMO
ROI / Cost (care and feeding)
Jvion has been helpful in identifying certain people that we are looking for, although it is a...
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CMO
Other Observations & Comments
We developed a nice relationship with Jvion. The price was reasonable. We are trying the product out...
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CMO
Service and Support
The vendor isn't doing anything to support us through COVID-19. But I think they would do anything...
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CMO
ROI / Cost (care and feeding)
In terms of our long-term plans with Jvion Machine, I am not sure whether it is really going to give...
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CMO
Service and Support
Jvion tries to keep all their promises. As companies, particularly small companies, start up, they...
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CMO
Other Observations & Comments
Right now, with other factors in the world, I think that our satisfaction with the product is going...
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CMO
Other Observations & Comments
Jvion has changed and hired a lot of new people. I am sure that they are nice people, but they are...
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CMO
Interfacing and Integration
It would be really nice if we could integrate the system with our EMR. Jvion is willing to do that,...
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CMIO
ROI / Cost (care and feeding)
Jvion proved themselves to our executives early on, so we have kept them ever since. The product is...
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CMIO
Relationship
We have been a fairly close partner with Jvion, and we have even had a research and development...
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CMIO
Service and Support
During the COVID-19 pandemic, Jvion worked with us right away and provided a number of things that...
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CMIO
Implementation and Training
Jvion would do anything that we asked them to do. We do most of the training ourselves, but they did...
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CMIO
Relationship
Jvion executives are very involved. I could pick up the phone and call any of their executives, and...
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CMIO
Functionality and Upgrades
I don’t hear complaints about the ease of use of the product. There were a few little tricky things...
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CMIO
Service and Support
The current product functionality meets all of our needs today. We could put in a lot more that...
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Director
Functionality and Upgrades
Getting Jvion Machine was really the first step that we have taken into the real AI machine-learning...
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Director
Other Observations & Comments
Jvion actually provided pretty good product quality. They are part of our long-term plans. We might...
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Director
Implementation and Training
When we started, Jvion was very open in telling us that the vector for length-of-stay outliers was...
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Director
Future Outlook
My satisfaction with Jvion will go up in the future. I actually think that we are going to have a...
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Director
ROI / Cost (care and feeding)
Once the clinical workers that are supporting the go-live get the approval to roll out the product...
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Director
Implementation and Training
We are implementing CHF readmission, and we are really focused on that. The implementation has been...
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Director
Win/Loss - Why they were selected (by current clients)
Jvion is on the cutting edge and is innovative. Those were huge factors for us. Jvion’s promise of...
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VP/Other Executive
Other Observations & Comments
We can tell that Jvion is focusing on the point of care and that they are starting to put the data...
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