Jvion Machine Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 6:47:55 AM and Model.EvProductId = 86696

Commentary Summary

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User Commentary

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Manager

Technology

If the decision were up to me, I probably wouldn’t buy the system again. Our EMR vendor has a...

Sep 2020
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Manager

Relationship

The vendor does a pretty good job of keeping promises. They are a responsive group. There were some...

Sep 2020
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Manager

ROI / Cost (care and feeding)

We have a contract with the vendor, and I don’t think it is an iterative cost structure. We pay a...

Sep 2020
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Manager

Service and Support

I have to grade the vendor toughly around the implementation. We did most of the boots-on-the-ground...

Sep 2020
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Manager

Other Observations & Comments

The vendor has the desire to help us get better, but we do most of the training and education...

Sep 2020
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Manager

Functionality and Upgrades

We use two of the vendor’s modules. The readmissions module does most of what the vendor said it...

Sep 2020
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Manager

Interfacing and Integration

The product integrates very well with Epic’s products. I can’t speak for other medical platforms,...

Sep 2020
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Manager

Functionality and Upgrades

The ease of use for end users is part of a double-edged sword. It isn’t contingent upon Jvion. The...

Sep 2020
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Manager

Technology

The vendor has advertised a few new modules, but we haven’t adopted them. I can’t really say that...

Sep 2020
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Manager

Service and Support

The vendor’s support people are pretty good, but we often have to reach out to them to figure out...

Sep 2020
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Manager

Relationship

The vendor’s executives are fairly involved. There are a lot of meetings that the vendor executives...

Sep 2020
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Manager

Relationship

The vendor is not good at measuring their own outcomes. They rely on us for that. Things aren’t as...

Sep 2020
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Manager

Functionality and Upgrades

I am not likely to recommend the product to a peer or friend. I don’t expect to see a whole lot of...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

We are somewhere between waiting and seeing and not moving forward with the product. One of our...

Aug 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

A couple of years ago, we started looking at machine learning to drive some of our care management...

Aug 2020
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VP/Other Executive

ROI / Cost (care and feeding)

We are a big organization, so there were many steps to going from the initial conversations. When...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

Our process was really vetting other places where Jvion had deployed the technology and seeing what...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

In the contracting, there were points of evaluation to demonstrate the ROI. The schedule that Jvion...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

Our teams observed that the platform mostly surfaced things that they already knew about or that...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

The platform is helpful in terms of directing resources in a timely manner. That is very helpful to...

Aug 2020
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VP/Other Executive

Lessons Learned

If we were going to be looking at another product, I would make sure that the team we would be...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

We were building things with Jvion as opposed to having a purely client-vendor relationship. That is...

Aug 2020
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VP/Other Executive

Functionality and Upgrades

We are going to compare the readmission rate in a population from one year to the next, but the...

Aug 2020
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VP/Other Executive

Implementation and Training

Creating the dataflow in a HIPAA-compliant way that also protected our databases was a considerable...

Aug 2020
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VP/Other Executive

Relationship

The vendor's executive involvement is very good. We had someone who was always available, but that...

Aug 2020
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VP/Other Executive

ROI / Cost (care and feeding)

No decision has been made regarding whether we would leave the vendor. We are so far into the...

Aug 2020
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CMIO

Interfacing and Integration

Jvion has a good product, but they need to mature the company in terms of having the product...

Aug 2020
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CMIO

Relationship

Jvion has kept their promises in terms of resources.

Aug 2020
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CMO

ROI / Cost (care and feeding)

We have put our project with Jvion on hold, and we are exploring other potential opportunities....

Jul 2020
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CMO

ROI / Cost (care and feeding)

We are absolutely into using products when we have evidence that they are beneficial. We have...

Jul 2020
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CMO

Lessons Learned

Despite the fact that we didn't get the outcomes we wanted, the team was very impressed with the way...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

Jvion delivers tools and solutions that give our operational teams insights. As of yet, we haven't...

Jul 2020
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VP/Other Executive

Other Observations & Comments

We started working with Jvion to see whether we could use their technology to help patients who were...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

Jvion is a very friendly, eager company. They customize their software very well to meet the needs...

Jul 2020
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VP/Other Executive

Other Observations & Comments

This is not a slight against Jvion, but they are constantly updating their tools. They are working...

Jul 2020
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VP/Other Executive

Relationship

We have a regular meeting cadence with Jvion, so we address everything on those calls. If there are...

Jul 2020
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VP/Other Executive

Service and Support

Jvion has offered solutions that could help support us through the COVID-19 crisis. The vendor...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

The biggest challenge we have had with Jvion is not unique to us or to Jvion. The biggest challenge...

Jul 2020
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VP/Other Executive

ROI / Cost (care and feeding)

In terms of the system's strengths, the technology and the approach are absolutely innovative. There...

Jul 2020
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VP/Other Executive

Other Observations & Comments

I would likely not buy the product again because in an integrated healthcare system, it is hard to...

Jul 2020
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VP/Other Executive

Service and Support

Not all of Jvion's technical solutions work, but each healthcare system is organizing its data...

Jul 2020
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VP/Other Executive

ROI / Cost (care and feeding)

Jvion avoids charging for every little thing, but that is because of a contract that was signed. The...

Jul 2020
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VP/Other Executive

Implementation and Training

Jvion redid their training program, and they are going to be training from our health platform. We...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

Our goal is to be able to manage risk more effectively. If the product functions exactly as we need...

Jul 2020
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Director

Other Observations & Comments

If we buy the system again, that decision will really depend on the people who do our office...

Jul 2020
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Director

Implementation and Training

There were some struggles initially with the implementation, and I was tasked with challenging some...

Jul 2020
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Director

Functionality and Upgrades

Jvion's system still requires direct user input; it doesn’t automatically pull data, and we struggle...

Jul 2020
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Director

Functionality and Upgrades

The system delivers a good analysis of what is needed for patients. The results come on the provider...

Jul 2020
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Director

Functionality and Upgrades

The Jvion team is on the right track with proactively risk stratifying. Any clinical providers will...

Jul 2020
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Director

ROI / Cost (care and feeding)

We didn’t have to pay for the system. We did a system trial, so there was no money out of our pocket...

Jul 2020
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Director

Functionality and Upgrades

If we continue to achieve the metrics that we have, implement the software across the network, and...

Jul 2020
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Director

Service and Support

Jvion has been very supportive during the COVID-19 crisis. They have kept in touch with us and have...

Jul 2020
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CMO

Service and Support

In terms of delivering new technology, Jvion did a great job with the COVID-19 response. The vendor...

Jul 2020
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CMO

Functionality and Upgrades

We had readmission issues. Before, our rates looked like a sawtooth; they were going up and down all...

Jul 2020
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CMO

Service and Support

If we ask for something or question something, the vendor’s executives don’t have to go through a...

Jul 2020
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CMO

Other Observations & Comments

Jvion keeps their promises. There were a few glitches in the implementation, but glitches are...

Jul 2020
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CMO

Other Observations & Comments

In terms of our integration goals, the product supports us, and the vendor has been very helpful in...

Jul 2020
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CMO

Functionality and Upgrades

The upgrades have gone smoothly. We rarely have any downtime. The initial intervention is somewhat...

Jul 2020
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CMO

Relationship

Jvion hasn’t disappointed us yet, and I don’t expect them to start disappointing us. I am not...

Jul 2020
 Helpful

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CMO

ROI / Cost (care and feeding)

Within a couple of sessions, we were able to determine there were a few areas that we would like to...

Jul 2020
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CMO

ROI / Cost (care and feeding)

Jvion has been helpful in identifying certain people that we are looking for, although it is a...

Jul 2020
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CMO

Other Observations & Comments

We developed a nice relationship with Jvion. The price was reasonable. We are trying the product out...

Jul 2020
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CMO

Service and Support

The vendor isn't doing anything to support us through COVID-19. But I think they would do anything...

Jul 2020
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CMO

ROI / Cost (care and feeding)

In terms of our long-term plans with Jvion Machine, I am not sure whether it is really going to give...

Jul 2020
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CMO

Service and Support

Jvion tries to keep all their promises. As companies, particularly small companies, start up, they...

Jul 2020
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CMO

Other Observations & Comments

Right now, with other factors in the world, I think that our satisfaction with the product is going...

Jul 2020
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CMO

Other Observations & Comments

Jvion has changed and hired a lot of new people. I am sure that they are nice people, but they are...

Jul 2020
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CMO

Interfacing and Integration

It would be really nice if we could integrate the system with our EMR. Jvion is willing to do that,...

Jul 2020
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CMIO

ROI / Cost (care and feeding)

Jvion proved themselves to our executives early on, so we have kept them ever since. The product is...

Jul 2020
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CMIO

Relationship

We have been a fairly close partner with Jvion, and we have even had a research and development...

Jul 2020
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CMIO

Service and Support

During the COVID-19 pandemic, Jvion worked with us right away and provided a number of things that...

Jul 2020
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CMIO

Implementation and Training

Jvion would do anything that we asked them to do. We do most of the training ourselves, but they did...

Jul 2020
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CMIO

Relationship

Jvion executives are very involved. I could pick up the phone and call any of their executives, and...

Jul 2020
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CMIO

Functionality and Upgrades

I don’t hear complaints about the ease of use of the product. There were a few little tricky things...

Jul 2020
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CMIO

Service and Support

The current product functionality meets all of our needs today. We could put in a lot more that...

Jul 2020
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Director

Functionality and Upgrades

Getting Jvion Machine was really the first step that we have taken into the real AI machine-learning...

Jul 2020
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Director

Other Observations & Comments

Jvion actually provided pretty good product quality. They are part of our long-term plans. We might...

Jul 2020
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Director

Implementation and Training

When we started, Jvion was very open in telling us that the vector for length-of-stay outliers was...

Jul 2020
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Director

Future Outlook

My satisfaction with Jvion will go up in the future. I actually think that we are going to have a...

Jul 2020
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Director

ROI / Cost (care and feeding)

Once the clinical workers that are supporting the go-live get the approval to roll out the product...

Jul 2020
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Director

Implementation and Training

We are implementing CHF readmission, and we are really focused on that. The implementation has been...

Jul 2020
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Director

Win/Loss - Why they were selected (by current clients)

Jvion is on the cutting edge and is innovative. Those were huge factors for us. Jvion’s promise of...

Jul 2020
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VP/Other Executive

Other Observations & Comments

We can tell that Jvion is focusing on the point of care and that they are starting to put the data...

Jul 2020