Lightbeam

Current Time Inside Cache Tag Helper: 9/30/2020 3:15:40 PM and Model.VendorId = 64945

Lightbeam's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Various PHM resources
Risk stratification, care management, patient engagement, and other functionality related to COVID-19

Lightbeam delivers the following resources that will help fight the COVID-19 health crisis:

The Cohort Builder: The Lightbeam platform identifies patients at the highest risk of fatality from COVID-19, based on the currently available information. The platform identifies patients with underlying conditions, such as those who smoke or have respiratory conditions, and can automate the process of patient engagement so that they can receive immediate intervention from their providers. Cohorts that are helping clients identify, manage, and track patients, include:

  • Age, specifically those 60 years of age and older
  • Johns Hopkins ACG diagnosis specialty categories:
  • Cardiovascular
  • Endocrine for diabetes
  • Malignancies for cancer
  • Respiratory for COPD
  • Cardiovascular for hypertension
  • Chronic conditions
  • Patients with a history of anxiety, depression, and other forms of severe mental illness
  • Social determinants of health (SDOH), such as patients suffering from not having a social support group at home or an inability to drive. These individuals can be placed into cohorts and directed to the appropriate resource. An example may include a cohort of patients that will have their medications picked up at the pharmacy and delivered to their home and helping them to avoid risk.
lightbeam phm resources cohorts screenshot

Care Management: The platform can automatically assign a care manager to each cohort, update, or design a new care plan in light of COVID-19, and it can configure the method and frequency of outreach to keep an eye on patients in the coming weeks. The care management module includes integration with Aunt Bertha, an online network that identifies social services available in a geographic area to help connect patients in need of transportation, food, or medication delivery.

Patient Engagement: Fully integrated patient engagement is also deployed to communicate with the patient and provide specific care plan guidance. Providers can chat with their patients via a secure, two-way texting system managed by staff. They have the capability to create questions and responses for patients to check-in and monitor how they are feeling remotely.

Real-Time Data Exchange: The Lightbeam platform provides real-time notifications of patients who arrive at an emergency room. The information is then directed to the person(s) assigned by the actions listed in each cohort, along with unique patient factors like the location a patient presented and individual provider preferences.

Chronic Care Management (CCM): The platform can automatically assign a care manager to each identified cohort, update or design a new care plan in light of COVID-19, and configure the method and frequency of outreach to keep an eye on patients in the coming weeks. CCM can ensure the proper course of care for patients without putting them in harm's way.

Advisory Services: Lightbeam's advisors are providing direct and personal support to clients based on their unique situation. They partner with organizations to keep them updated on new information and arm them with the tools to stay ahead of the curve and work towards a proactive solution. Clinical transformation experts can create solutions and workflows to operationalize the new path focused on COVID response. The advisors are able to cross-train nurses on outreach to identify high-risk patients for the coronavirus.


Current Time Inside Cache Tag Helper: 9/30/2020 3:15:41 PM and Model.VendorId = 64945

Software Overall Score Data collected between Sep 2019 - Sep 2020

##.#

 Product
Segment
 


Professional Services Overall Score Data collected between Mar 2019 - Sep 2020

##.#

 Product
Segment