Keena Healthcare Technology Clinical Optimization Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Analyst/Coordinator

Relationship

Keena Healthcare Technology immediately jumped on a project for us when I called them. Nothing was...

May 2024
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Analyst/Coordinator

Relationship, Operations, Value

Keena Healthcare Technology is there to help, and they are willing to help. They will rightfully...

May 2024
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Manager

Relationship, Services

I have no recommendations on what Keena Healthcare Technology can improve because they do everything...

Apr 2024
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Manager

Relationship, Services

I have not found anything that Keena Healthcare Technology doesn't do well. The firm has delivered...

Apr 2024
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Manager

Relationship

Keena Healthcare Technology knows what they are doing. When we have a request, the firm can take it...

Apr 2024
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Manager

Operations

We have many successes to come as we are still working on our project; however, we have successfully...

Apr 2024
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Director

Operations

I would recommend Keena Healthcare Technology's optimization services. The firm helps us achieve outcomes....

Apr 2024
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Director

Relationship

I work with executives from Keena Healthcare Technology. They help with projects and answer...

Apr 2024
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Director

Value

The one thing I would improve with Keena Healthcare Technology is their charges. For example, if we...

Apr 2024
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Director

Relationship

Keena Healthcare Technology adapts to our needs and helps us accomplish the goals we set. Sometimes...

Apr 2024
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VP/Other Executive

Services, Value

Keena Healthcare Technology did the job we asked them to do, and the work on their side was...

Aug 2023
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VP/Other Executive

Operations

The project took a little longer than we thought it would, but that was not only due to the firm’s...

Aug 2023
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VP/Other Executive

Value

Keena Healthcare Technology gave us an itemized report, and they didn’t bill us for anything but...

Aug 2023
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VP/Other Executive

Value

As we got into the project, Keena Healthcare Technology’s quote was spot on, but the cost of the...

Aug 2023
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VP/Other Executive

Relationship

I don’t have a great deal of experience with Keena Healthcare Technology’s strategic ability, but...

Aug 2023
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VP/Other Executive

Relationship, Operations

Our Keena Healthcare Technology consultant did a great job. I always had good engagement with them....

Aug 2023
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VP/Other Executive

Relationship

The staff from Keena Healthcare Technology was terrific. They were very knowledgeable. We met with...

Aug 2023
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VP/Other Executive

Value

Compared to what we pay for other products and services, what we spend on Keena Healthcare...

Aug 2023
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Manager

Relationship, Relationship, Operations, Operations

We use Keena Healthcare Technology from a day-to-day consulting perspective, and we also rely on...

Aug 2023
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Manager

Relationship, Relationship, Value, Value

Keena Healthcare Technology is not necessarily out of line on pricing, and Keena Healthcare...

Aug 2023
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Manager

Services, Services, Services

Physicians practice medicine is changing very quickly. Younger providers are coming in to...

Aug 2023
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Manager

Relationship, Relationship, Relationship

One big benefit of working with Keena Healthcare Technology and the reason we like to use them is...

Aug 2023
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Manager

Relationship, Relationship, Relationship, Value, Value, Value

The downside of a small firm like Keena Healthcare Technology is that they don't have the 24/7...

Aug 2023
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VP/Other Executive

Relationship, Relationship

Keena Healthcare Technology has mostly met our expectations, but the work has taken longer than...

Aug 2023
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VP/Other Executive

Value, Value

What we got charged for is a bit over the top. We are being charged for getting quotes, and that...

Aug 2023
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VP/Other Executive

Relationship, Relationship

I had some experiences where an executive understood that we were thinking along the lines of a...

Aug 2023
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VP/Other Executive

Relationship, Relationship

I would tell a friend at a similar organization to mine that Keena Healthcare Technology has a good...

Aug 2023
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Director

Relationship, Relationship, Operations, Operations

I would tell a peer or friend looking into the firm that Keena Healthcare Technology really takes...

Aug 2023
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Manager

Relationship, Relationship

What Keena Healthcare Technology delivered on this project, I couldn't do myself, and I needed to...

Aug 2023
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Manager

Operations, Operations

What I found most valuable was that before the project really got off the ground, our primary...

Aug 2023
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Manager

Relationship, Relationship, Relationship

Keena Healthcare Technology was able to do some developments so that computers could do a lot of...

Aug 2023
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Manager

Operations, Operations

Our organization customizes many things within our system, and when we do those customizations, that...

Aug 2023
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Manager

Relationship, Relationship

What we get with Keena Healthcare Technology is not just knowledge or professionalism; the firm has...

Aug 2023
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Manager

Relationship, Relationship

When the going gets tough, we call in Keena Healthcare Technology to help us. They have a lot of...

Aug 2023
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Director

Relationship, Relationship, Operations, Operations

We have used several services from Keena Healthcare Technology. Anytime we upgrade our clinical...

Aug 2023
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Director

Relationship, Relationship

The whole experience has gone very well. I like Keena Healthcare Technology because I know what I'm...

Aug 2023
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Director

Loyalty, Loyalty, Relationship, Relationship

Keena Healthcare Technology learns about their clients and gathers information. Then they anticipate...

Aug 2023
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Director

Relationship, Relationship

The firm went through a merger with another company, and as a customer, we didn't feel that at all....

Aug 2023
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Director

Operations, Operations, Operations, Operations

Keena Healthcare Technology exceeded our expectations by providing us with all kinds of...

Aug 2023
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Director

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

The firm’s consultants were very knowledgeable.

Aug 2023
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Director

Relationship, Relationship, Relationship, Relationship

The firm can be a little too casual. All the reasons that they are very approachable and reachable...

Aug 2023
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