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Lightbeam Value-Based Care Managed Services Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
We have had a high turnover with multiple advisors and account managers, and it is hard to keep up....
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Director
We meet with Lightbeam regularly, and they provide us with our data. We ask questions, and they...
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Director
Lightbeam is very receptive to my suggestions. We rely heavily on their services. The vendor has...
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Director
Lightbeam has improved their training over the years. When I first arrived at my organization, there...
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Director
I have requested that Lightbeam provide us with a way to exclude our COVID-19 patients when looking...
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Director
In the beginning, we had to go through our invoices from Lightbeam with a fine-toothed comb. Our...
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CEO/President
The service has not been as earth shattering as we had hoped. I wish we had more guidance and that...
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CEO/President
The firm helped us learn about the data behind our excess diagnoses. They gave us reference points....
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COO
Lightbeam is very responsive to our needs. When we can't easily pull something out, the vendor can...
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COO
There is a need to get everybody on the same level of need or intensity. When we have an identified...
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COO
Lightbeam provides us with KPI performance report cards that are updated regularly. We can drill...
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CEO/President
The things we are doing with Lightbeam are pretty exciting. We have seen tangible outcomes from our...
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CEO/President
We have recently changed our approach to the way we are working with Lightbeam. Our new approach has...
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CEO/President
There are a lot of small, quiet changes happening in the marketplace right now. We have to innovate...
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CEO/President
We made the decision to jump right into our work with Lightbeam. I believe in choosing a top-level...
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COO
The best thing about Lightbeam is that they have a very broad customer base. They have a lot of...
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COO
One thing that I would like to see more of is self-service. It would be great if we could have our...
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