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Lumeris Value-Based Care Managed Services Comments
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KLAS Research Director - Bradley Hunter
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Bradley Hunter

Research Director

bradley.hunter@klasresearch.com

801-734-6277

 
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User Commentary

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CIO

We were expecting more risk sharing and more profit in the process of working with Lumeris, but that...

Apr 2021
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Physician

Lumeris' system is great and relatively easy to use. The information is complex. The bottom line is...

May 2020
(0)
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Physician

I would give Lumeris the highest rating for their support based on the timeliness and accuracy of...

May 2020
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Physician

My expectations for Lumeris are high, and they meet my high expectations. They are timely and...

May 2020
(0)
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Physician

When I go to the Lumeris website to find a report for myself, depending on the report, I have to put...

May 2020
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Physician

The vendor doesn’t nickel-and-dime us. They consistently exceed our expectations. Their...

May 2020
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Physician

I don’t participate at the executive level with Lumeris. I have adequate contact with the vendor....

May 2020
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Physician

I have no qualms about recommending Lumeris. If people asked me about Lumeris, I would tell them...

May 2020
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Physician

I have no complaints about how the vendor has been supporting me through the COVID-19 crisis. They...

May 2020
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Director

There are things that I wish we would have made more progress with the vendor on, but some of the...

May 2020
(0)
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Director

The way we previously did care coordination wasn't as sophisticated and lacked some details that we...

May 2020
(0)
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Director

We have been paying Lumeris a fixed fee, and they haven't yet generated shared savings, which they...

May 2020
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Director

The complexity of the vendor's work has been medium to high depending on the type of work. There is...

May 2020
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Director

The vendor's staff is very knowledgeable and helpful. It has taken Lumeris a while to find people,...

May 2020
(0)
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Director

We aren't getting true value for our money yet, but I am hopeful that once Lumeris has finished...

May 2020
(0)
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Director

Lumeris has an enhanced encounter program that helps us better access the health status of members....

May 2020
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Director

Lumeris could improve the accuracy of attribution. They need to be considerably more accurate about...

May 2020
(0)
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Director

Lumeris does drive some quality outcomes because incentive dollars are attached to the vendor's services....

May 2020
(0)
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CEO/President

The Lumeris consultants have nothing to teach me. They are average, and I feel like we don’t need...

May 2020
(1)
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CEO/President

The contract is good, but the benefits mostly come from our own efforts. Lumeris’ strategic ability...

May 2020
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