Lumeris Value-Based Care Managed Services Comments

 
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Value-Based Care Managed Services 2019: Which Vendor's Profile and Performance Match Your VBC Needs?
Value-Based Care Managed Services 2019:
Which Vendor's Profile and Performance Match Your VBC Needs?
January 2020
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Finding the Right Fit in Value-Based Care Managed Services

Is Value-Based Care Really Going to Happen?

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When Will Value Based Care Actually Happen?

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Physician

Tools and Methodology

Lumeris' system is great and relatively easy to use. The information is complex. The bottom line is...

May 2020
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Physician

Tools and Methodology

I would give Lumeris the highest rating for their support based on the timeliness and accuracy of...

May 2020
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Physician

Project Results

My expectations for Lumeris are high, and they meet my high expectations. They are timely and...

May 2020
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Physician

Tools and Methodology

When I go to the Lumeris website to find a report for myself, depending on the report, I have to put...

May 2020
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Physician

Tools and Methodology

The vendor doesn’t nickel-and-dime us. They consistently exceed our expectations. Their...

May 2020
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Physician

Tools and Methodology

I don’t participate at the executive level with Lumeris. I have adequate contact with the vendor....

May 2020
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Physician

Tools and Methodology

I have no qualms about recommending Lumeris. If people asked me about Lumeris, I would tell them...

May 2020
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Physician

Tools and Methodology

I have no complaints about how the vendor has been supporting me through the COVID-19 crisis. They...

May 2020
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Director

Tools and Methodology

There are things that I wish we would have made more progress with the vendor on, but some of the...

May 2020
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Director

Project Results

The way we previously did care coordination wasn't as sophisticated and lacked some details that we...

May 2020
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Director

ROI and Cost

We have been paying Lumeris a fixed fee, and they haven't yet generated shared savings, which they...

May 2020
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Director

Other Observations

The complexity of the vendor's work has been medium to high depending on the type of work. There is...

May 2020
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Director

People and Knowledge

The vendor's staff is very knowledgeable and helpful. It has taken Lumeris a while to find people,...

May 2020
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Director

ROI and Cost

We aren't getting true value for our money yet, but I am hopeful that once Lumeris has finished...

May 2020
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Director

Relationship

Lumeris has an enhanced encounter program that helps us better access the health status of members....

May 2020
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Director

Tools and Methodology

Lumeris could improve the accuracy of attribution. They need to be considerably more accurate about...

May 2020
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Director

ROI and Cost

Lumeris does drive some quality outcomes because incentive dollars are attached to the vendor's services....

May 2020
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CEO/President

People and Knowledge

The Lumeris consultants have nothing to teach me. They are average, and I feel like we don’t need...

May 2020
(1)
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CEO/President

Project Results

The contract is good, but the benefits mostly come from our own efforts. Lumeris’ strategic ability...

May 2020
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Physician

Tools and Methodology

I would use the vendor's services again. They are worth my time and the price to get better...

Apr 2020
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Physician

Tools and Methodology

The vendor has consistently exceeded expectations. Unfortunately, my expectations are high because...

Apr 2020
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Physician

Tools and Methodology

Lumeris' level of execution is very high. The information is available, and the transparency is...

Apr 2020
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Director

Relationship

When it comes to the implementation, I think Lumeris has gotten better. It is a tough time in our...

Apr 2020
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Director

Tools and Methodology

As far as strategic ability goes, Lumeris is not bad. Strategy on the provider’s side matters only...

Apr 2020
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Director

Relationship

When it comes to the strength of the partnership, Lumeris really tried to be a partner. At first,...

Apr 2020
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Director

People and Knowledge

Lumeris definitely hires smart people. Lumeris needs to understand at a more granular level that it...

Apr 2020
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Director

People and Knowledge

On the services side, I would like an improvement in the understanding of how to implement rapidly....

Apr 2020
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Manager

Project Results

Lumeris was definitely very helpful and instrumental in getting our program up and running. The...

Feb 2020
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Manager

People and Knowledge

I have had only positive experiences working with the consultants assigned to our organization. The...

Feb 2020
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Manager

Tools and Methodology

The vendor could potentially improve their integration in terms of being more streamlined into one...

Feb 2020
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Manager

Project Results

Lumeris comes from a very strong background and has a wealth of knowledge for any organization...

Feb 2020
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Manager

Other Observations

When we first started out, I definitely would have said the vendor exceeded our expectations. That...

Feb 2020
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Manager

Tools and Methodology

The vendor does charge for travel expenses whenever they come out. The travel expenses include...

Feb 2020
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Manager

Other Observations

The value of Lumeris' service depends on how much knowledge an organization has and how involved or...

Feb 2020
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CMO

Project Results

Lumeris is not a consultant company for us. I like to think of them as a partner. They have exceeded...

Feb 2020
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CMO

Relationship

We have the perfect amount of executive involvement from Lumeris. When we need to get the executives...

Feb 2020
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CMO

Sales and Contracting

Transparency in any relationship is always the best, so there needs to be financial accountability...

Feb 2020
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CMO

Tools and Methodology

I have been very impressed with the functionality of all the different pieces within Lumeris, such...

Feb 2020
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CMO

Project Results

Lumeris’ approach was very successful. We are very happy with where we are sitting right now. I...

Feb 2020
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Director

Project Results

We transitioned to a new EMR; risk adjustment was never the priority, and we never could get the...

Jan 2020
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Director

Relationship

Lumeris was relentless. They worked really closely and hard with us. They made sure that we didn’t...

Jan 2020
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Director

People and Knowledge

We have had some staff changes with Lumeris. We had the strongest team members at the beginning, and...

Jan 2020
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Director

Relationship

We have had an amazing experience. Lumeris has really good people, is extremely knowledgeable, and...

Jan 2020
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