Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Commentary Summary
Want to see full details?
User Commentary
Physician
Tools and Methodology
Lumeris' system is great and relatively easy to use. The information is complex. The bottom line is...
Login or Create an Account to see details.
Physician
Tools and Methodology
I would give Lumeris the highest rating for their support based on the timeliness and accuracy of...
Login or Create an Account to see details.
Physician
Project Results
My expectations for Lumeris are high, and they meet my high expectations. They are timely and...
Login or Create an Account to see details.
Physician
Tools and Methodology
When I go to the Lumeris website to find a report for myself, depending on the report, I have to put...
Login or Create an Account to see details.
Physician
Tools and Methodology
The vendor doesn’t nickel-and-dime us. They consistently exceed our expectations. Their...
Login or Create an Account to see details.
Physician
Tools and Methodology
I don’t participate at the executive level with Lumeris. I have adequate contact with the vendor....
Login or Create an Account to see details.
Physician
Tools and Methodology
I have no qualms about recommending Lumeris. If people asked me about Lumeris, I would tell them...
Login or Create an Account to see details.
Physician
Tools and Methodology
I have no complaints about how the vendor has been supporting me through the COVID-19 crisis. They...
Login or Create an Account to see details.
Director
Tools and Methodology
There are things that I wish we would have made more progress with the vendor on, but some of the...
Login or Create an Account to see details.
Director
Project Results
The way we previously did care coordination wasn't as sophisticated and lacked some details that we...
Login or Create an Account to see details.
Director
ROI and Cost
We have been paying Lumeris a fixed fee, and they haven't yet generated shared savings, which they...
Login or Create an Account to see details.
Director
Other Observations
The complexity of the vendor's work has been medium to high depending on the type of work. There is...
Login or Create an Account to see details.
Director
People and Knowledge
The vendor's staff is very knowledgeable and helpful. It has taken Lumeris a while to find people,...
Login or Create an Account to see details.
Director
ROI and Cost
We aren't getting true value for our money yet, but I am hopeful that once Lumeris has finished...
Login or Create an Account to see details.
Director
Relationship
Lumeris has an enhanced encounter program that helps us better access the health status of members....
Login or Create an Account to see details.
Director
Tools and Methodology
Lumeris could improve the accuracy of attribution. They need to be considerably more accurate about...
Login or Create an Account to see details.
Director
ROI and Cost
Lumeris does drive some quality outcomes because incentive dollars are attached to the vendor's services....
Login or Create an Account to see details.
CEO/President
People and Knowledge
The Lumeris consultants have nothing to teach me. They are average, and I feel like we don’t need...
Login or Create an Account to see details.
CEO/President
Project Results
The contract is good, but the benefits mostly come from our own efforts. Lumeris’ strategic ability...
Login or Create an Account to see details.
Physician
Tools and Methodology
I would use the vendor's services again. They are worth my time and the price to get better...
Login or Create an Account to see details.
Physician
Tools and Methodology
The vendor has consistently exceeded expectations. Unfortunately, my expectations are high because...
Login or Create an Account to see details.
Physician
Tools and Methodology
Lumeris' level of execution is very high. The information is available, and the transparency is...
Login or Create an Account to see details.
Director
Relationship
When it comes to the implementation, I think Lumeris has gotten better. It is a tough time in our...
Login or Create an Account to see details.
Director
Tools and Methodology
As far as strategic ability goes, Lumeris is not bad. Strategy on the provider’s side matters only...
Login or Create an Account to see details.
Director
Relationship
When it comes to the strength of the partnership, Lumeris really tried to be a partner. At first,...
Login or Create an Account to see details.
Director
People and Knowledge
Lumeris definitely hires smart people. Lumeris needs to understand at a more granular level that it...
Login or Create an Account to see details.
Director
People and Knowledge
On the services side, I would like an improvement in the understanding of how to implement rapidly....
Login or Create an Account to see details.
Manager
Project Results
Lumeris was definitely very helpful and instrumental in getting our program up and running. The...
Login or Create an Account to see details.
Manager
People and Knowledge
I have had only positive experiences working with the consultants assigned to our organization. The...
Login or Create an Account to see details.
Manager
Tools and Methodology
The vendor could potentially improve their integration in terms of being more streamlined into one...
Login or Create an Account to see details.
Manager
Project Results
Lumeris comes from a very strong background and has a wealth of knowledge for any organization...
Login or Create an Account to see details.
Manager
Other Observations
When we first started out, I definitely would have said the vendor exceeded our expectations. That...
Login or Create an Account to see details.
Manager
Tools and Methodology
The vendor does charge for travel expenses whenever they come out. The travel expenses include...
Login or Create an Account to see details.
Manager
Other Observations
The value of Lumeris' service depends on how much knowledge an organization has and how involved or...
Login or Create an Account to see details.
CMO
Project Results
Lumeris is not a consultant company for us. I like to think of them as a partner. They have exceeded...
Login or Create an Account to see details.
CMO
Relationship
We have the perfect amount of executive involvement from Lumeris. When we need to get the executives...
Login or Create an Account to see details.
CMO
Sales and Contracting
Transparency in any relationship is always the best, so there needs to be financial accountability...
Login or Create an Account to see details.
CMO
Tools and Methodology
I have been very impressed with the functionality of all the different pieces within Lumeris, such...
Login or Create an Account to see details.
CMO
Project Results
Lumeris’ approach was very successful. We are very happy with where we are sitting right now. I...
Login or Create an Account to see details.
Director
Project Results
We transitioned to a new EMR; risk adjustment was never the priority, and we never could get the...
Login or Create an Account to see details.
Director
Relationship
Lumeris was relentless. They worked really closely and hard with us. They made sure that we didn’t...
Login or Create an Account to see details.
Director
People and Knowledge
We have had some staff changes with Lumeris. We had the strongest team members at the beginning, and...
Login or Create an Account to see details.
Director
Relationship
We have had an amazing experience. Lumeris has really good people, is extremely knowledgeable, and...
Login or Create an Account to see details.
Advanced Filters
Featured Report
Preferences
Related Blogs
Finding the Right Fit in Value-Based Care Managed Services
Is Value-Based Care Really Going to Happen?
Cost of Care: The Provider Perspective
When Will Value Based Care Actually Happen?