Martti Telehealth
Filtered view: All
Subject Expert
Schafer Jackson
Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Cloudbreak Health’s offering is pretty strong. They have been amiable and flexible to work with. The...
Login or Create an Account to see details.
We have had some performance issues, mostly related to the technology side of the product, that we...
Login or Create an Account to see details.
The vendor went through some leadership changes. I feel like the vendor missed some strategic pieces...
Login or Create an Account to see details.
Cloudbreak Health and the other vendors involved worked together and did the integration for us quickly....
Login or Create an Account to see details.
Executive involvement is where the vendor shines. They are almost to the point of being annoying...
Login or Create an Account to see details.
We have had some issues with integrations. When integrations go down, the blame floats back and...
Login or Create an Account to see details.
The vendor does try to be proactive from a support perspective. They try to make things better. The...
Login or Create an Account to see details.
I wish some of Cloudbreak Health’s staff members were more cheery, jovial, or customer service...
Login or Create an Account to see details.
I like the availability of the languages we need in the system. Our vendor representative is very...
Login or Create an Account to see details.
I don’t care for the connectivity in the system. The connectivity of the system is difficult based...
Login or Create an Account to see details.
I would like to see more training provided to new employees who are using the system. We don’t...
Login or Create an Account to see details.
Martti tends to take their success stories and blow them out of proportion. It isn't bad that they...
Login or Create an Account to see details.
We love Martti's interpreters so much. They are great, and the technology is great. The situation is...
Login or Create an Account to see details.
We signed up with Martti because of their big name. They were one of the bigger names and were more...
Login or Create an Account to see details.
There is a huge gap between the vendor's vision and where they are. They don't have enough language...
Login or Create an Account to see details.
We had a lot of outages in a short period of time, and the vendor promised those wouldn't happen...
Login or Create an Account to see details.
The vendor definitely needs to give more consistent attention to local clients. Representatives get...
Login or Create an Account to see details.
I give so much credit to my team for being the trainers on how to use Martti Telehealth. I wouldn't...
Login or Create an Account to see details.
The smiling faces on Martti's advertising don't match the smiling faces of the users in real life....
Login or Create an Account to see details.
Martti's iPads are fancy, and it can be difficult to learn all the nuances of what it takes to make...
Login or Create an Account to see details.
The executives at Martti are great people, but they are a bit removed from the actual solution...
Login or Create an Account to see details.
Martti knows how to take failure to their advantage. They are great at learning from their mistakes.
Login or Create an Account to see details.
We haven't seen any improved training from Martti. We were promised more clinical trainings to make...
Login or Create an Account to see details.
The vendor has delivered on the things we have wanted to do, and they have helped us troubleshoot...
Login or Create an Account to see details.
I am quite happy with Martti Telehealth. The interpreter comes relatively quickly; they come within...
Login or Create an Account to see details.
We stumbled upon issues with the integration, and those issues led to missed opportunities for...
Login or Create an Account to see details.
The translation functionality is okay for patients. We do have issues with the quality of...
Login or Create an Account to see details.
I appreciate that the vendor is responsive. I can get in touch with them. They will talk to me. I...
Login or Create an Account to see details.
There are not that many vendors in the market who do translation services. That is Cloudbreak...
Login or Create an Account to see details.
I would definitely not say the vendor keeps all promises. There are things that are always going to...
Login or Create an Account to see details.
There have been times when Cloudbreak Health has tried to charge for things that we discovered were...
Login or Create an Account to see details.
Cloudbreak Health's software is part of our long-term plans. We just want the product to start...
Login or Create an Account to see details.
We have stitched together a couple of different video platforms, and there have been some issues...
Login or Create an Account to see details.
The one outcome that we have been able to achieve is the reduction of costs for interpretation...
Login or Create an Account to see details.
The system is perfectly fine. It works and does what we need it to do, but the vendor is not pushing...
Login or Create an Account to see details.
Cloudbreak Platform has been great. We don’t have enough live interpreters in our hospital, so we...
Login or Create an Account to see details.
Cloudbreak Health integrated their software so fast because we went to telemedicine overnight, and...
Login or Create an Account to see details.
Cloudbreak Health is creating more solutions, promoting more platforms, and sharing more ideas with...
Login or Create an Account to see details.
Cloudbreak Health has provided us in-person managers, and that has changed a lot of our experience....
Login or Create an Account to see details.
When I need something, I can reach out to Cloudbreak Health. The manager immediately responds super...
Login or Create an Account to see details.
Featured Report
Preferences