RevUp Commentary
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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COO

Operations

For training, MD Revolution offers support and training as we bring on new folks who need to deal...

Feb 2024
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COO

Relationship

With MD Revolution, we would like to see more proactive engagement. We meet on a monthly basis, and...

Feb 2024
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COO

Product

With MD Revolutions, every issue we raise gets resolved, but it may take a while. We have the...

Feb 2024
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Manager

Relationship

The support is amazing, and we don't have any issues. Anytime we have a question or anything, the...

Dec 2023
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Manager

Product

RevUp is integrated a bit with another one of our systems, but we are also able just to pull things...

Dec 2023
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Manager

Product

We would like better management in terms of diabetes or blood pressure monitoring that the patients...

Dec 2023
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Manager

Relationship, Product

RevUp definitely helps us get all the information that we need and gives us extra support. No matter...

Dec 2023
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Manager

Relationship, Product

MD Revolution breaks things down according to what we are able to submit to insurance and what we...

Dec 2023
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Manager

Relationship

Telephonic enrollment where the vendor was doing outbound calls to patients to recruit them to the...

Dec 2023
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Manager

Product

The technology of RevUp is very good. The equipment works great, and all the end user has to do is...

Dec 2023
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Manager

Relationship, Product

The nursing support behind remote patient monitoring and, more importantly, chronic care management...

Dec 2023
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Manager

Loyalty, Relationship

I have been very vocal about the concerns and issues we have had. We have put a plan together to try...

Dec 2023
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Analyst/Coordinator

Product, Value

MD Revolution could probably be going a little more in depth with cost sharing with patients when...

Dec 2023
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Analyst/Coordinator

Relationship

MD Revolution is really good about keeping up on the escalations. I will give them kudos for that....

Dec 2023
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Physician

Product

If MD Revolution had a good blood pressure monitor, things would be great. The vendor is using a...

Oct 2023
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Manager

Relationship, Product

I have to call MD Revolution. They don't call me. We haven't seen anything new from the program, and...

Oct 2023
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Manager

Relationship

MD Revolution is anxious to help us in any way possible. They offer to help us all the time. They...

Oct 2023
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Manager

Product, Value

RevUp doesn't really drive tangible outcomes for us. We get very few outcomes that escalate into...

Oct 2023
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Manager

Culture, Product, Value

RevUp works with patients to make decisions that don't always include physicians. We enroll patients...

Oct 2023
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Manager

Product

One thing that RevUp offers in connection with chronic care management and RPM programs is basically...

Oct 2023
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VP/Other Executive

Product

There are timelines that MD Revolution has pushed back. So they don't necessarily keep their...

Sep 2023
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VP/Other Executive

Loyalty, Product

My recommendation to someone looking into this product would be that the product is pretty easy to...

Sep 2023
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VP/Other Executive

Product

The biggest thing that MD Revolution is lacking is some reporting capabilities. Our business relies...

Sep 2023
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VP/Other Executive

Loyalty, Product

If it were up to me, I would probably not buy RevUp again because there are better solutions. I have...

Sep 2023
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VP/Other Executive

Relationship

The vendor will meet with us as needed, and they will bring in their leadership team to push things...

Sep 2023
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VP/Other Executive

Relationship

We have brought our pain points up to the vendor. They understand the needs, and they are responsive...

Sep 2023
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Director

Relationship, Product

There are two end users in a way. There is the provider end user and the patient end user. RevUp is...

Jul 2023
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Director

Product

We would like better integration with our EMR. One thing that is required to report information out...

Jul 2023
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Director

Product

I have always struggled with getting data from MD Revolution, either internal data or data from...

Jul 2023
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Director

Relationship

I would tell a peer that they are more likely to succeed with their own goals, whatever they might...

Jul 2023
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Director

Relationship

There was a period of time a while back when I believe MD Revolution changed the personnel who were...

Jul 2023
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Director

Relationship

We have had some issues. They haven't been with our current account executive, but since I have come...

Jul 2023
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Manager

Relationship

It is nice that the vendor makes contact with patients during the month.

Apr 2023
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Manager

Product

MD Revolution could help our attempts to get people to actually sign up with RevUp. People are leery...

Apr 2023
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COO

Product, Value

The integration MD Revolutions has done with our EMR is good from a workflow perspective. The value...

Apr 2023
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COO

Loyalty

The reason we went with MD Revolution was that they were a much more polished organization than...

Apr 2023
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COO

Relationship

There are challenges in communication at times, not necessarily on the clinical side but more on the...

Apr 2023
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COO

Product

Getting new integrations has been a real challenge. Specifically, getting integrations with diabetes...

Apr 2023
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Nurse

Relationship, Operations

The vendor is good about getting back to us about implementations and resolving concerns. Some...

Apr 2023
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Nurse

Product

The workflow in RevUp is not hard. All we have to do is put in an order, and that request goes...

Apr 2023
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Nurse

Relationship

RevUp hasn’t quite been what we thought it would be. That has definitely not been completely MD...

Apr 2023
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Nurse

Product

The vendor regularly sends notes about care coordination, and the notes are very tedious and long....

Apr 2023
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Nurse

Loyalty

MD Revolution is not in our long-term plans. We are hiring staff to start developing an in-house...

Apr 2023
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Nurse

Relationship

Our assigned person from MD Revolution is wonderful, and our relationship with that person is...

Apr 2023
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Nurse

Relationship

We would like to see the vendor be more transparent about their service, work on the workflows to...

Apr 2023
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Nurse

Culture, Relationship

Our salesperson from MD Revolution has been hands off since the contract got signed. We haven’t had...

Apr 2023
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Nurse

Relationship, Product, Value

RevUp helps us meet our numbers for managing chronic care. We are seeing shared savings.

Apr 2023
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Nurse

Product

RevUp is better than nothing. We would recommend the product to a peer if that peer were...

Apr 2023
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Analyst/Coordinator

Relationship

I did have some struggles with getting responses or help from MD Revolution’s support team, but they...

Apr 2023
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Director

Loyalty, Relationship

I am holding out hope that the vendor is going through a change phase and will get their act...

Mar 2023
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(0)
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Director

Relationship

As we came on board with RevUp, the vendor was very proactive in getting interfaces built. They ran...

Mar 2023
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(0)
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Director

Culture

We were promised a turnkey operation, but that was not what we received. It seems like the vendor is...

Mar 2023
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(0)
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Director

Relationship

Our customer service person is responsive. That is a good thing. The core of the system works the...

Mar 2023
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Manager

Product

MD Revolution does fairly well with integration. The system isn't difficult to use. MD Revolution...

Mar 2023
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Manager

Relationship

I don't really know the vendor's vision. The last time I spoke with someone from MD Revolution about...

Mar 2023
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Manager

Relationship

I am disappointed that there hasn't been any follow up in terms of where or how we stand with the...

Mar 2023
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(0)
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Manager

Value

I don't know whether I would buy the product again, but if I had to make that decision again, I...

Mar 2023
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Director

Relationship, Product

I don't think MD Revolution has good infrastructure. All of the marketing said that nurses would be...

Mar 2023
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Director

Relationship, Product

We added RPM recently, and things have been a mess. I discover problems that MD Revolution should be...

Mar 2023
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Director

Product

The solution hasn’t been working with our EMR. The systems haven't been talking to each other. MD...

Mar 2023
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Director

Relationship, Value

MD Revolution got too big, and they are cutting costs to make money. They are not using real nurses....

Mar 2023
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Director

Relationship

I don't have a lot of great things to say about MD Revolution. I like one of the higher-ups. They...

Mar 2023
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