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RevUp Commentary
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Paul Hess
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Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
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MD Revolution RevUp: First Look 2022
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User Commentary

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Director

Product

From an end-user and patient standpoint, MD Revolution's software is pretty good in terms of its...

Nov 2024
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Director

Relationship

I have this perception that if we have a vendor for something, the vendor will usually tell us how...

Nov 2024
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Director

Relationship

As our representative from RevUp has moved into a different position, we have actually been working...

Nov 2024
||
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Director

Relationship

MD Revolution doesn't keep all of their promises. We have had some turnover with our account...

Nov 2024
||
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Director

Value

From a revenue enhancement standpoint, things have gone pretty well with RevUp. We have had a...

Nov 2024
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VP/Other Executive

Relationship, Product

One thing that would be helpful with MD Revolution is quicker turnaround times on development and...

Sep 2024
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VP/Other Executive

Operations, Product

I would tell someone looking into RevUp that it is a great tool for managing patients at scale. It...

Sep 2024
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VP/Other Executive

Loyalty, Relationship, Product

MD Revolution has definitely developed and added additional capabilities, functionality, and...

Sep 2024
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Manager

Relationship, Product

For a lot of patients, RevUp is a good service; it is a good idea, and many patients like it and...

Jul 2024
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Manager

Product, Value

We don't feel like the data analytics and reporting are consistent, and we have had quite a few...

Jul 2024
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Director

Value

When we first started with MD Revolution, they said that they would have a nurse call the patients,...

Jun 2024
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Director

Relationship

MD Revolution is very responsive to my needs because my organization was with them before they sold...

Jun 2024
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Director

Operations

RevUp is simple. There is no ongoing training, but the initial training was great.

Jun 2024
||
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Director

Relationship

I would definitely recommend MD Revolution. MD Revolution got rid of a horrible manager, and the...

Jun 2024
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(0)
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Director

Product

We can do a better job by taking a new type of blood pressure monitoring program in-house because...

Jun 2024
||
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Director

Relationship

MD Revolution's staff members will jump on phone calls with us and provide some contacts when we...

Jun 2024
||
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Director

Product

The end-user experience with RevUp is very laborious. There is a lot of work that we have to do to...

Jun 2024
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Director

Relationship

The level of customer support from MD Revolution is not where we feel it needs to be. There is not a...

Jun 2024
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Director

Loyalty, Product

I want to learn some more about a new app MD Revolution offers. I need to learn more about it in...

May 2024
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(0)
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Director

Value

I would buy RevUp again. In our situation, we are being reimbursed by different payers, and MD...

May 2024
||
(0)
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Director

Culture, Relationship

Recently, the vendor went through a name change, and I'm still in the process of getting information...

May 2024
||
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Director

Product

The platform is pretty user friendly. What MD Revolution does is they send us a report at the...

May 2024
||
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Director

Product, Value

Getting tangible outcomes is all about the patients being compliant and taking advantage of the...

May 2024
||
(0)
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CEO/President

Product

MD Revolution's billing isn't very transparent, and I think I'm getting nitpicked and...

May 2024
||
(0)
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CEO/President

Relationship

MD Revolution is supposed to have Spanish-speaking staff, and I frequently get texts from the vendor...

May 2024
||
(0)
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CEO/President

Relationship, Product

I would tell someone that if they have the time and effort to oversee RevUp, the solution is...

May 2024
||
(0)
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CEO/President

Relationship, Product

RevUp does show a whole bunch of outcomes if I believe what the vendor says. They are showing that...

May 2024
||
(0)
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CEO/President

Product

There is some integration with RevUp, but the vendor could do a lot better because they do a lot of...

May 2024
||
(0)
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CEO/President

Relationship

I have a regular standing meeting with MD Revolution, and my person is great, but they transitioned...

May 2024
||
(0)
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Director

Operations, Product

In our MD Revolution implementations, we have had little hiccups.

May 2024
||
(0)
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Director

Relationship

We have appreciated the continued support we have received from the vendor's higher-ups and our...

May 2024
||
(0)
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Director

Culture, Relationship

The vendor did an upgrade to some of their billing things, but a lot of their departments don't...

May 2024
||
(0)
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COO

Operations

For training, MD Revolution offers support and training as we bring on new folks who need to deal...

Feb 2024
||
(0)
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COO

Relationship

With MD Revolution, we would like to see more proactive engagement. We meet on a monthly basis, and...

Feb 2024
||
(0)
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COO

Product

With MD Revolutions, every issue we raise gets resolved, but it may take a while. We have the...

Feb 2024
||
(0)
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Manager

Relationship

The support is amazing, and we don't have any issues. Anytime we have a question or anything, the...

Dec 2023
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Manager

Product

RevUp is integrated a bit with another one of our systems, but we are also able just to pull things...

Dec 2023
||
(0)
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Manager

Product

We would like better management in terms of diabetes or blood pressure monitoring that the patients...

Dec 2023
||
(0)
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Manager

Relationship, Product

RevUp definitely helps us get all the information that we need and gives us extra support. No matter...

Dec 2023
||
(0)
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Manager

Relationship, Product

MD Revolution breaks things down according to what we are able to submit to insurance and what we...

Dec 2023
||
(0)
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Manager

Relationship

Telephonic enrollment where the vendor was doing outbound calls to patients to recruit them to the...

Dec 2023
||
(0)
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Manager

Product

The technology of RevUp is very good. The equipment works great, and all the end user has to do is...

Dec 2023
||
(0)
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Manager

Relationship, Product

The nursing support behind remote patient monitoring and, more importantly, chronic care management...

Dec 2023
||
(0)
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Manager

Loyalty, Relationship

I have been very vocal about the concerns and issues we have had. We have put a plan together to try...

Dec 2023
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(0)
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View All Reports
Related Reports
Performance
KLAS article icon
Remote Patient Monitoring 2023
30 May 23    |   Ciera Walker and Schafer Jackson
Remote patient monitoring (RPM) has demonstrated promising outcomes † —including earlier intervention and reduced utilization, outcomes that are critical in value-based care arrangements. The options for RPM are rapidly evolving, with many factors for healthcare organizations to consider. Reimbursement is an ongoing question, with some healthcare organizations feeling they can’t rely solely on reimbursement from CPT codes. Integration—with both the EMR and monitoring devices—is also vitally important to maintaining an RPM program’s viability. Additionally, RPM can require additional staff, though many vendors offer services to help alleviate this burden. Given all the factors at play, some healthcare organizations are starting with small pilots, testing to see which technology works. This report explores the customer experience with RPM technology in several key areas, including partnership, innovation, ease of use, and integration. † See KLAS’ 2022 RPM report for more details on the outcomes organizations are achieving and how they financially support their RPM programs.
First Look
KLAS article icon
MD Revolution RevUp
10 June 22    |   Aurene Wilford and Schafer Jackson
Healthcare organizations are increasingly needing to provide wraparound care and attention to a large number of patients outside of office visits, often in remote settings. They want to be able to track patient conditions, offer interventions, and improve outcomes while minimizing the workload of clinical staff and maintaining financial viability. This report is a first look at MD Revolution’s care management platform, RevUp, which assesses, manages, and monitors patients—thereby assisting care managers and proactively encouraging remote patient engagement.



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