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User Commentary
Operations
For training, MD Revolution offers support and training as we bring on new folks who need to deal...
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Relationship
With MD Revolution, we would like to see more proactive engagement. We meet on a monthly basis, and...
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Product
With MD Revolutions, every issue we raise gets resolved, but it may take a while. We have the...
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Relationship
The support is amazing, and we don't have any issues. Anytime we have a question or anything, the...
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Product
RevUp is integrated a bit with another one of our systems, but we are also able just to pull things...
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Product
We would like better management in terms of diabetes or blood pressure monitoring that the patients...
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Relationship, Product
RevUp definitely helps us get all the information that we need and gives us extra support. No matter...
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Relationship, Product
MD Revolution breaks things down according to what we are able to submit to insurance and what we...
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Relationship
Telephonic enrollment where the vendor was doing outbound calls to patients to recruit them to the...
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Product
The technology of RevUp is very good. The equipment works great, and all the end user has to do is...
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Relationship, Product
The nursing support behind remote patient monitoring and, more importantly, chronic care management...
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Loyalty, Relationship
I have been very vocal about the concerns and issues we have had. We have put a plan together to try...
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Product, Value
MD Revolution could probably be going a little more in depth with cost sharing with patients when...
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Relationship
MD Revolution is really good about keeping up on the escalations. I will give them kudos for that....
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Product
If MD Revolution had a good blood pressure monitor, things would be great. The vendor is using a...
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Relationship, Product
I have to call MD Revolution. They don't call me. We haven't seen anything new from the program, and...
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Relationship
MD Revolution is anxious to help us in any way possible. They offer to help us all the time. They...
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Product, Value
RevUp doesn't really drive tangible outcomes for us. We get very few outcomes that escalate into...
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Culture, Product, Value
RevUp works with patients to make decisions that don't always include physicians. We enroll patients...
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Product
One thing that RevUp offers in connection with chronic care management and RPM programs is basically...
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Product
There are timelines that MD Revolution has pushed back. So they don't necessarily keep their...
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Loyalty, Product
My recommendation to someone looking into this product would be that the product is pretty easy to...
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Product
The biggest thing that MD Revolution is lacking is some reporting capabilities. Our business relies...
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Loyalty, Product
If it were up to me, I would probably not buy RevUp again because there are better solutions. I have...
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Relationship
The vendor will meet with us as needed, and they will bring in their leadership team to push things...
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Relationship
We have brought our pain points up to the vendor. They understand the needs, and they are responsive...
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Relationship, Product
There are two end users in a way. There is the provider end user and the patient end user. RevUp is...
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Product
We would like better integration with our EMR. One thing that is required to report information out...
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Product
I have always struggled with getting data from MD Revolution, either internal data or data from...
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Relationship
I would tell a peer that they are more likely to succeed with their own goals, whatever they might...
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Relationship
There was a period of time a while back when I believe MD Revolution changed the personnel who were...
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Relationship
We have had some issues. They haven't been with our current account executive, but since I have come...
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Relationship
It is nice that the vendor makes contact with patients during the month.
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Product
MD Revolution could help our attempts to get people to actually sign up with RevUp. People are leery...
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Product, Value
The integration MD Revolutions has done with our EMR is good from a workflow perspective. The value...
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Loyalty
The reason we went with MD Revolution was that they were a much more polished organization than...
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Relationship
There are challenges in communication at times, not necessarily on the clinical side but more on the...
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Product
Getting new integrations has been a real challenge. Specifically, getting integrations with diabetes...
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Relationship, Operations
The vendor is good about getting back to us about implementations and resolving concerns. Some...
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Product
The workflow in RevUp is not hard. All we have to do is put in an order, and that request goes...
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Relationship
RevUp hasn’t quite been what we thought it would be. That has definitely not been completely MD...
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Product
The vendor regularly sends notes about care coordination, and the notes are very tedious and long....
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Loyalty
MD Revolution is not in our long-term plans. We are hiring staff to start developing an in-house...
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Relationship
Our assigned person from MD Revolution is wonderful, and our relationship with that person is...
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Relationship
We would like to see the vendor be more transparent about their service, work on the workflows to...
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Culture, Relationship
Our salesperson from MD Revolution has been hands off since the contract got signed. We haven’t had...
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Relationship, Product, Value
RevUp helps us meet our numbers for managing chronic care. We are seeing shared savings.
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Product
RevUp is better than nothing. We would recommend the product to a peer if that peer were...
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Relationship
I did have some struggles with getting responses or help from MD Revolution’s support team, but they...
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Loyalty, Relationship
I am holding out hope that the vendor is going through a change phase and will get their act...
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Relationship
As we came on board with RevUp, the vendor was very proactive in getting interfaces built. They ran...
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Culture
We were promised a turnkey operation, but that was not what we received. It seems like the vendor is...
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Relationship
Our customer service person is responsive. That is a good thing. The core of the system works the...
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Product
MD Revolution does fairly well with integration. The system isn't difficult to use. MD Revolution...
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Relationship
I don't really know the vendor's vision. The last time I spoke with someone from MD Revolution about...
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Relationship
I am disappointed that there hasn't been any follow up in terms of where or how we stand with the...
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Value
I don't know whether I would buy the product again, but if I had to make that decision again, I...
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