RevUp Commentary
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Director

Product

We can do a better job by taking a new type of blood pressure monitoring program in-house because...

Jun 2024
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Director

Relationship

MD Revolution's staff members will jump on phone calls with us and provide some contacts when we...

Jun 2024
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Director

Product

The end-user experience with RevUp is very laborious. There is a lot of work that we have to do to...

Jun 2024
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Director

Relationship

The level of customer support from MD Revolution is not where we feel it needs to be. There is not a...

Jun 2024
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Director

Loyalty, Product

I want to learn some more about a new app MD Revolution offers. I need to learn more about it in...

May 2024
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Director

Value

I would buy RevUp again. In our situation, we are being reimbursed by different payers, and MD...

May 2024
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Director

Culture, Relationship

Recently, the vendor went through a name change, and I'm still in the process of getting information...

May 2024
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Director

Product

The platform is pretty user friendly. What MD Revolution does is they send us a report at the...

May 2024
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Director

Product, Value

Getting tangible outcomes is all about the patients being compliant and taking advantage of the...

May 2024
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CEO/President

Product

MD Revolution's billing isn't very transparent, and I think I'm getting nitpicked and...

May 2024
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CEO/President

Relationship

MD Revolution is supposed to have Spanish-speaking staff, and I frequently get texts from the vendor...

May 2024
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CEO/President

Relationship, Product

I would tell someone that if they have the time and effort to oversee RevUp, the solution is...

May 2024
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CEO/President

Relationship, Product

RevUp does show a whole bunch of outcomes if I believe what the vendor says. They are showing that...

May 2024
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CEO/President

Product

There is some integration with RevUp, but the vendor could do a lot better because they do a lot of...

May 2024
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CEO/President

Relationship

I have a regular standing meeting with MD Revolution, and my person is great, but they transitioned...

May 2024
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Director

Operations, Product

In our MD Revolution implementations, we have had little hiccups.

May 2024
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Director

Relationship

We have appreciated the continued support we have received from the vendor's higher-ups and our...

May 2024
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Director

Culture, Relationship

The vendor did an upgrade to some of their billing things, but a lot of their departments don't...

May 2024
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COO

Operations

For training, MD Revolution offers support and training as we bring on new folks who need to deal...

Feb 2024
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COO

Relationship

With MD Revolution, we would like to see more proactive engagement. We meet on a monthly basis, and...

Feb 2024
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COO

Product

With MD Revolutions, every issue we raise gets resolved, but it may take a while. We have the...

Feb 2024
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Manager

Relationship

The support is amazing, and we don't have any issues. Anytime we have a question or anything, the...

Dec 2023
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Manager

Product

RevUp is integrated a bit with another one of our systems, but we are also able just to pull things...

Dec 2023
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Manager

Product

We would like better management in terms of diabetes or blood pressure monitoring that the patients...

Dec 2023
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Manager

Relationship, Product

RevUp definitely helps us get all the information that we need and gives us extra support. No matter...

Dec 2023
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Manager

Relationship, Product

MD Revolution breaks things down according to what we are able to submit to insurance and what we...

Dec 2023
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Manager

Relationship

Telephonic enrollment where the vendor was doing outbound calls to patients to recruit them to the...

Dec 2023
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Manager

Product

The technology of RevUp is very good. The equipment works great, and all the end user has to do is...

Dec 2023
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Manager

Relationship, Product

The nursing support behind remote patient monitoring and, more importantly, chronic care management...

Dec 2023
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Manager

Loyalty, Relationship

I have been very vocal about the concerns and issues we have had. We have put a plan together to try...

Dec 2023
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Analyst/Coordinator

Product, Value

MD Revolution could probably be going a little more in depth with cost sharing with patients when...

Dec 2023
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Analyst/Coordinator

Relationship

MD Revolution is really good about keeping up on the escalations. I will give them kudos for that....

Dec 2023
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Physician

Product

If MD Revolution had a good blood pressure monitor, things would be great. The vendor is using a...

Oct 2023
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Manager

Relationship, Product

I have to call MD Revolution. They don't call me. We haven't seen anything new from the program, and...

Oct 2023
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Manager

Relationship

MD Revolution is anxious to help us in any way possible. They offer to help us all the time. They...

Oct 2023
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Manager

Product, Value

RevUp doesn't really drive tangible outcomes for us. We get very few outcomes that escalate into...

Oct 2023
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Manager

Culture, Product, Value

RevUp works with patients to make decisions that don't always include physicians. We enroll patients...

Oct 2023
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Manager

Product

One thing that RevUp offers in connection with chronic care management and RPM programs is basically...

Oct 2023
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VP/Other Executive

Product

There are timelines that MD Revolution has pushed back. So they don't necessarily keep their...

Sep 2023
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VP/Other Executive

Loyalty, Product

My recommendation to someone looking into this product would be that the product is pretty easy to...

Sep 2023
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VP/Other Executive

Product

The biggest thing that MD Revolution is lacking is some reporting capabilities. Our business relies...

Sep 2023
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VP/Other Executive

Loyalty, Product

If it were up to me, I would probably not buy RevUp again because there are better solutions. I have...

Sep 2023
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VP/Other Executive

Relationship

The vendor will meet with us as needed, and they will bring in their leadership team to push things...

Sep 2023
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VP/Other Executive

Relationship

We have brought our pain points up to the vendor. They understand the needs, and they are responsive...

Sep 2023
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Director

Relationship, Product

There are two end users in a way. There is the provider end user and the patient end user. RevUp is...

Jul 2023
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Director

Product

We would like better integration with our EMR. One thing that is required to report information out...

Jul 2023
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Director

Product

I have always struggled with getting data from MD Revolution, either internal data or data from...

Jul 2023
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Director

Relationship

I would tell a peer that they are more likely to succeed with their own goals, whatever they might...

Jul 2023
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(0)
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Director

Relationship

There was a period of time a while back when I believe MD Revolution changed the personnel who were...

Jul 2023
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(0)
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Director

Relationship

We have had some issues. They haven't been with our current account executive, but since I have come...

Jul 2023
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