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Medasource Go-Live Support Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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CNIO

Relationship, Operations

The foundation of establishing a trusting relationship with Medasource is their relationship....

May 2025
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CNIO

Relationship, Operations

From my lens, at least in the at-the-elbow support space that I experienced with Medasource, I don’t...

May 2025
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CNIO

Relationship, Operations

During our go-live, we had some challenges with some things, and we had to do some quick work, so I...

May 2025
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CNIO

Relationship

There was transparency of what they could provide, what the cost was, and what they would recommend...

May 2025
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CNIO

Value

Medasource’s service was expensive, but I feel like we couldn't have done the go-live without them....

May 2025
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CNIO

Relationship

Medasource would bring their team in and do the report handoffs, and I would check in with them to...

May 2025
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CNIO

Relationship, Operations

Medasource engages as a leader to help me understand how the go-live is going and how people are...

May 2025
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CNIO

Loyalty, Relationship

I have worked with Medasource for several years. As we started to engage in more growth, I needed to...

May 2025
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Analyst/Coordinator

Loyalty, Relationship, Operations

The firm told us that they learn things along the way, so as they have worked with us, they have...

Apr 2025
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Analyst/Coordinator

Relationship

We work with Medasource as a team, and they always tell us we are in a partnership. We didn’t just...

Apr 2025
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Analyst/Coordinator

Relationship, Services

We did not consider any other firms for this project because we had already been talking to...

Apr 2025
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Director

Relationship, Operations

I meet with our contact person and their leaders whenever we are doing an implementation. The firm...

Mar 2025
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Director

Relationship

We have had our ups and downs with Medasource. They have always corrected their course. But with...

Mar 2025
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Director

Relationship

Sometimes we have exceptions like quick turnarounds or quick needs that are hard to fulfill given...

Feb 2025
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Director

Relationship, Operations

I have worked with a couple of different firms for go-lives, and sometimes we just get the same type...

Feb 2025
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Director

Relationship

The thing that I love the most about Medasource is that they are a firm, but they feel like a...

Feb 2025
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Director

Relationship, Services

Things change in the industry, and Medasource has to sometimes be reactive in terms of how the...

Feb 2025
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Director

Loyalty, Relationship

Medasource was really great to work with. They gave us discounts in areas. Even when they were not...

Oct 2024
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Director

Relationship, Operations

Medasource has been really a great partner with their go-live support and not only by outsourcing...

Oct 2024
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Director

Relationship, Operations

Medasource’s leadership thought through what they had to do but met our needs. With this project, we...

Oct 2024
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Director

Relationship, Operations

We have been able to work with Medasource numerous times, so we are starting to get the same staff...

Oct 2024
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Manager

Relationship, Operations

Medasource has excellent leadership. They are very dependable, and they resolve any problems or...

Oct 2024
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Manager

Relationship, Operations

We have enjoyed working with certain consultants who do a really wonderful job. We have told the...

Oct 2024
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Analyst/Coordinator

Relationship, Services

When we first engaged with Medasource, we were very up front with them as well as a couple of other...

Sep 2024
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Analyst/Coordinator

Operations, Services

What Medasource could do better is the ability to find the right resources up front so we don't have...

Sep 2024
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Analyst/Coordinator

Relationship

The people we work with at Medasource have been great throughout our relationship. Medasource has...

Sep 2024
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