Medasource Go-live Support
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Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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Manager

Tools and Methodology

The firm needs to improve their initial discovery of needs. The firm should have folks going to all...

Mar 2023
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Manager

Tools and Methodology

We worked very urgently to make sure that we had the right coverage and people with the right skill...

Mar 2023
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Manager

Relationship

The firm never questions what we are doing. If they have a better way, they might suggest a...

Mar 2023
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Manager

Project Results

The firm provided multiple things for us and filled some gaps. Many times, I sat with the team from...

Mar 2023
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Manager

Tools and Methodology

Because the firm was providing a lot of at-the-elbow support, they provided a spreadsheet that...

Mar 2023
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Manager

Other Observations

Medasource consistently exceeds my expectations in all areas. However, with every go-live, there is...

Mar 2023
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Manager

People and Knowledge

The firm had staff members that were not fully qualified. Other go-lives were happening at the same...

Mar 2023
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Director

Project Results

The overall experience with Medasource has been fantastic. We had a great experience with the firm...

Jan 2023
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Director

People and Knowledge

The consultant we brought on has been fantastic from day one and a valuable resource on the team....

Jan 2023
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Director

Relationship

I feel very good about Medasource. I would recommend that other people use them. And if someone were...

Dec 2022
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Director

ROI and Cost

Medasource avoids charging for every little thing. We get a statement of work and a contract, and it...

Dec 2022
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Director

People and Knowledge

Medasource has exceeded expectations. I am pretty satisfied, and I wouldn't say that about all...

Dec 2022
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Director

Relationship

I feel like Medasource is good at building relationships. I have worked with multiple levels within...

Dec 2022
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Director

Relationship

Medasource is a trusted partner that I can go to with any of my issues, and we can talk through...

Dec 2022
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Manager

Relationship

Medasource handled all of the communication with the consultants. We were very satisfied with the...

Oct 2022
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Manager

Project Results

Medasource really came through for us. I was very thankful to have Medasource helping us at the...

Oct 2022
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VP/Other Executive

People and Knowledge

When another firm fell short of expectations, Medasource was able to quickly bring in at-the-elbow...

Oct 2022
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VP/Other Executive

Tools and Methodology

Medasource could benefit from some better planning. There are times when we are getting down to the...

Oct 2022
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CMIO

Relationship

When I have worked with other firms, I have never gotten the fluidity or execution that I get from...

Jun 2022
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