Medasource Go-Live Support Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
Medasource could be a bit more aligned in strategic innovations and strategies that we are trying to...
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Loyalty, Relationship, Services
Medasource is a great resource to use, especially for at-the-elbow support. They are very dedicated...
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Relationship, Operations
Medasource is awesome and very good to work with. They stay engaged, and they listen. They build a...
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Relationship, Operations
The foundation of establishing a trusting relationship with Medasource is their relationship....
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Relationship, Operations
From my lens, at least in the at-the-elbow support space that I experienced with Medasource, I don’t...
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Relationship, Operations
During our go-live, we had some challenges with some things, and we had to do some quick work, so I...
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Relationship
There was transparency of what they could provide, what the cost was, and what they would recommend...
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Value
Medasource’s service was expensive, but I feel like we couldn't have done the go-live without them....
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Relationship
Medasource would bring their team in and do the report handoffs, and I would check in with them to...
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Relationship, Operations
Medasource engages as a leader to help me understand how the go-live is going and how people are...
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Loyalty, Relationship
I have worked with Medasource for several years. As we started to engage in more growth, I needed to...
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Loyalty, Relationship, Operations
The firm told us that they learn things along the way, so as they have worked with us, they have...
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Relationship
We work with Medasource as a team, and they always tell us we are in a partnership. We didn’t just...
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Relationship, Services
We did not consider any other firms for this project because we had already been talking to...
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Relationship, Operations
I meet with our contact person and their leaders whenever we are doing an implementation. The firm...
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Relationship
We have had our ups and downs with Medasource. They have always corrected their course. But with...
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Relationship
Sometimes we have exceptions like quick turnarounds or quick needs that are hard to fulfill given...
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Relationship, Operations
I have worked with a couple of different firms for go-lives, and sometimes we just get the same type...
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Relationship
The thing that I love the most about Medasource is that they are a firm, but they feel like a...
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Relationship, Services
Things change in the industry, and Medasource has to sometimes be reactive in terms of how the...
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Loyalty, Relationship
Medasource was really great to work with. They gave us discounts in areas. Even when they were not...
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Relationship, Operations
Medasource has been really a great partner with their go-live support and not only by outsourcing...
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Relationship, Operations
Medasource’s leadership thought through what they had to do but met our needs. With this project, we...
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Relationship, Operations
We have been able to work with Medasource numerous times, so we are starting to get the same staff...
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Relationship, Operations
Medasource has excellent leadership. They are very dependable, and they resolve any problems or...
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Relationship, Operations
We have enjoyed working with certain consultants who do a really wonderful job. We have told the...
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Relationship, Services
When we first engaged with Medasource, we were very up front with them as well as a couple of other...
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Operations, Services
What Medasource could do better is the ability to find the right resources up front so we don't have...
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Relationship
The people we work with at Medasource have been great throughout our relationship. Medasource has...
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