All Categories chevron icon Services & Consulting chevron icon Implementation Services chevron icon Go-Live Support
   Bookmark

Medasource Go-Live Support Commentary
Filtered view: All

Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Performance details

Comment Type Breakout

Positive
Neutral
Negative
##
##
##
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel
CMIO

Loyalty, Relationship, Services

We chose Medasource because we had people who had prior experiences with them that ended up going...

Unrated
Oct 2025

 or  to see details.

CMIO

Loyalty, Relationship, Services

Our overall experience with Medasource was very good. We had frequent meetings with the leadership...

Unrated
Oct 2025

 or  to see details.

CMIO

Relationship, Services

What set Medasource apart was their ability to flex and accommodate a need with a relatively short...

Unrated
Oct 2025

 or  to see details.

Director

Loyalty, Relationship, Value

Medasource didn’t nickel-and-dime us. So contracting for some more hours would be a no-brainer...

Unrated
Oct 2025

 or  to see details.

Director

Relationship, Services

I have done a lot of implementations, and I have dealt with all kinds of consultants. The Medasource...

Unrated
Oct 2025

 or  to see details.

Director

Loyalty, Operations, Services

This implementation was stressful because the providers were so aggressive, and Medasource delivered...

Unrated
Oct 2025

 or  to see details.

Director

Relationship

The implementation with Medasource had the best executive involvement I have ever had. I had access...

Unrated
Oct 2025

 or  to see details.

Director

Services, Value

When I needed additional resources very quickly, I was able to get on a call right away with the...

Unrated
Oct 2025

 or  to see details.

Director

Relationship, Operations, Services

Our resource manager from Medasource was phenomenal; they were just everywhere and energetic. They...

Unrated
Oct 2025

 or  to see details.

Director

Loyalty, Services

Medasource did a great job. I absolutely would contract with them again because they did such a good...

Unrated
Oct 2025

 or  to see details.

Director

Relationship

The Medasource consultants occasionally do not exceed our expectations. However, the Medasource...

Unrated
Sep 2025

 or  to see details.

Director

Relationship

Medasource has been really responsive. It has been easy to work with all their account managers....

Unrated
Sep 2025

 or  to see details.

Director

Relationship

I have no complaints about Medasource because of their engagement in our success. I have never felt...

Unrated
Jul 2025

 or  to see details.

Director

Relationship, Operations

One reason we use Medasource over and over is that they have partnered with us. We do several...

Unrated
Jul 2025

 or  to see details.

Director

Relationship, Services

I'm initially a little hesitant anytime our account executive from Medasource who I have gotten to...

Unrated
Jun 2025

 or  to see details.

Director

Loyalty, Relationship, Services

It is easy to want to buy Medasource's services again, and that is not just because of the...

Unrated
Jun 2025

 or  to see details.

Director

Value

Medasource is on par financially with the services we are asking our firms to provide. They do not...

Unrated
Jun 2025

 or  to see details.

Director

Operations, Services

Medasource has experts on their side, whether they have experience in the solution they are...

Unrated
Jun 2025

 or  to see details.

Manager

Relationship, Operations

Medasource could be a bit more aligned in strategic innovations and strategies that we are trying to...

Unrated
Jun 2025

 or  to see details.

Manager

Loyalty, Relationship, Services

Medasource is a great resource to use, especially for at-the-elbow support. They are very dedicated...

Unrated
Jun 2025

 or  to see details.

Director

Relationship, Operations

Medasource is awesome and very good to work with. They stay engaged, and they listen. They build a...

Unrated
Jun 2025

 or  to see details.

CNIO

Relationship, Operations

The foundation of establishing a trusting relationship with Medasource is their relationship....

Unrated
May 2025

 or  to see details.

CNIO

Relationship, Operations

From my lens, at least in the at-the-elbow support space that I experienced with Medasource, I don’t...

Unrated
May 2025

 or  to see details.

CNIO

Relationship, Operations

During our go-live, we had some challenges with some things, and we had to do some quick work, so I...

Unrated
May 2025

 or  to see details.

CNIO

Relationship

There was transparency of what they could provide, what the cost was, and what they would recommend...

Unrated
May 2025

 or  to see details.

CNIO

Value

Medasource’s service was expensive, but I feel like we couldn't have done the go-live without them....

Unrated
May 2025

 or  to see details.

CNIO

Relationship

Medasource would bring their team in and do the report handoffs, and I would check in with them to...

Unrated
May 2025

 or  to see details.

CNIO

Relationship, Operations

Medasource engages as a leader to help me understand how the go-live is going and how people are...

Unrated
May 2025

 or  to see details.

CNIO

Loyalty, Relationship

I have worked with Medasource for several years. As we started to engage in more growth, I needed to...

Unrated
May 2025

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship, Operations

The firm told us that they learn things along the way, so as they have worked with us, they have...

Unrated
Apr 2025

 or  to see details.

Analyst/Coordinator

Relationship

We work with Medasource as a team, and they always tell us we are in a partnership. We didn’t just...

Unrated
Apr 2025

 or  to see details.

Analyst/Coordinator

Relationship, Services

We did not consider any other firms for this project because we had already been talking to...

Unrated
Apr 2025

 or  to see details.

 Download as Excel  Print / Save as PDF
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​