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We had Teams before, but it wasn't used very much. When the pandemic came, everyone jumped into...
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Because we have an enterprise Microsoft license, we are getting everything we need for Teams, such...
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We pay handsomely for the Microsoft 365 subscription, but there are no additional charges for Teams...
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During the COVID-19 pandemic, a clinician could hold a Microsoft Teams call with a patient and still...
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The Teams that we talk about now is completely different from last year's Teams. The development of...
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Microsoft is looking at improving the messaging system within Teams so that it will have logic...
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Teams upgrades are done on a regular basis. Microsoft introduces upgrades, and they trickle down. We...
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The system is easy for physicians because most of them are familiar with it now. Sometimes the...
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When providers use Teams, they don’t feel like they leave our other systems because Teams is...
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When we book an appointment, we send a text with details, instructions, and a link to the patient....
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For teleconsultations, we are sending patients a link and calling them through Teams. The link is...
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I like Teams, and I am very comfortable with it. Teams is automatically updated so that we always...
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In the beginning, we had some challenges with the doctors because they didn't know how to use Teams,...
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Microsoft has not come to us with new technology. We are just using what has been provided. The...
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There is nothing more that we need from Teams, so there is no need to interact with anyone at...
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Our use of the system was very high during the COVID-19 pandemic. Now that things are starting to...
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One of the major issues we have seen with the system is in prompting the solution to be downloaded...
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When we use Teams to meet with patients, things always go smoothly during our conversations. There...
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As part of our workflow, a control person has both Teams and another platform open in front of them....
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I haven't seen any effective or beautiful upgrades to Teams in the last two years.
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Microsoft doesn't usually give us training.
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There are multiple things that Microsoft could do to improve. They could create an interface that is...
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Teams sometimes blocks us from connecting with a person. It won't always allow people to get into...
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We tried to do telehealth for our patients by using Teams. Due to the COVID-19 pandemic, all of our...
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We have Teams integrated with our patient portal and EHR. Once a patient books an appointment, they...
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The vendor’s support is very excellent. We almost have no issues at all with Teams. Things have been...
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The platform is really amazing. We had something previously that was really terrible. It was very...
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The integration would need to be worked on in order to show patient information on the screen and...
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In Teams, there is the chat functionality, the planner functionality, and then email itself. We are...
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We got the training. Teams is actually very straightforward and user friendly, and that is what is...
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We have been using Teams now for years, and nothing new has been added from an innovation perspective....
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We never have to go to the executive level; everything is provided through normal support. But if we...
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We are having a challenge with the cloud saving all the data and all the meetings. We are very...
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We faced a big issue with licensing where we had difficulty obtaining new licenses. We tried to...
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The product usually meets our needs. We are using Teams for suspected COVID-19 patients or employees...
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The integration is done by our other vendor, and it is pretty stable. We don't face any problems...
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The only problem that we faced was training the technicians on how to use the software. We didn't...
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We selected Teams because it is the only tool compatible with our other vendor. I need something...
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One idea for what Microsoft can work on is for the patients to be able to initiate an appointment or...
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Our internal IT team developed a way to embed a Teams meeting link into appointments when they are...
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In Teams, we get a link, and we don’t have to do things manually. We can add the invite to our...
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We already had an agreement with Microsoft and used Teams for internal organization use, so there...
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Teams is still picking up. However, we have noticed an anecdotal improvement in its adoption.
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We work directly with Microsoft on a lot of initiatives and projects. Microsoft offers a tailored...
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Teams was not implemented directly by Microsoft. It was implemented directly by our team. Teams...
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We haven’t required direct support from Microsoft, but our team has sent a few questions, and we got...
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We are happy with the vendor’s presence, but I wish it were better.
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My score for Teams' training would improve if they had more free training options. Sometimes, their...
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Microsoft needs to increase their Teams resources. Sometimes, if we need extra functionality, then...
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Microsoft charges us for everything. Their service is expensive. There are costs for renewals,...
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