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Teams Commentary
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Analyst/Coordinator

Product

We try not to use Teams for telemedicine, but it is a backup if we need it. We use it for everything...

Jan 2024
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Analyst/Coordinator

Product

Teams works so much better than our other video conferencing platform. There are fewer glitches; it...

Jan 2024
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Analyst/Coordinator

Operations, Product

Teams’ implementations and upgrades are seamless. We have not had any problems. We don't really...

Jan 2024
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Analyst/Coordinator

Operations

We really don't do training for Teams that I know of. I have also never needed to use their support....

Jan 2024
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Analyst/Coordinator

Value

Whatever we pay for Teams, it is well worth it. We are certainly getting our money's worth. It works...

Jan 2024
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CEO/President

Value

I have had an issue with some previous vendors that would nickel-and-dime me, but I’m glad to say...

Dec 2023
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CEO/President

Product

Based on my experience until now, unless something really changes, I am very happy and satisfied...

Dec 2023
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Director

Product

Teams is a solid Microsoft product. It is sturdy, and we don't have to worry about a lot of things...

Dec 2023
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Director

Loyalty, Relationship, Product

Apparently, there is a new update for Teams that I haven't seen yet. Microsoft ruins the system, and...

Dec 2023
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VP/Other Executive

Operations, Product

Teams is all we use, and it is relatively easy to use. Some of our staff members still struggle with...

Nov 2023
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VP/Other Executive

Culture, Value

We had to pay for an extended support plan with Microsoft, and even with that, it has been pretty...

Nov 2023
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VP/Other Executive

Culture, Operations, Product

The nice thing about the system is that it is really easy to implement. We didn't have to talk to...

Nov 2023
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VP/Other Executive

Product, Value

Our staff members don't have trouble with the system for the most part. Our patients who struggle...

Nov 2023
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Manager

Operations, Product

When we implemented Teams during COVID-19 and had to go into doing more robust telehealth...

Jun 2023
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Manager

Relationship, Product

Microsoft could make Teams more interactive. I know that they have been trying to improve because...

Jun 2023
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Director

Product

We would like to be able to push a button to add external users to meetings in the system instead of...

May 2023
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Manager

Operations

There is training for Teams, but because there are different versions, the training is standard....

Apr 2023
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Manager

Product

Teams does exactly what Microsoft says it will do. We can use it out of the box. Some things aren't...

Apr 2023
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Manager

Relationship

Anyone working with Microsoft knows the headache of getting any support. We have to move a mountain...

Apr 2023
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Manager

Relationship

There are some easy changes that Microsoft could make, but they are not going to. There are things...

Apr 2023
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Manager

Product

Teams can be HIPAA compliant if organizations have a business associate agreement. Microsoft knows...

Apr 2023
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Manager

Loyalty

Microsoft will continue to update the product. The product is going to stay on the line that it is...

Apr 2023
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