Teams Commentary
Filtered view: All

Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Product

We try not to use Teams for telemedicine, but it is a backup if we need it. We use it for everything...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Teams works so much better than our other video conferencing platform. There are fewer glitches; it...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Product

Teams’ implementations and upgrades are seamless. We have not had any problems. We don't really...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

We really don't do training for Teams that I know of. I have also never needed to use their support....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Whatever we pay for Teams, it is well worth it. We are certainly getting our money's worth. It works...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

I have had an issue with some previous vendors that would nickel-and-dime me, but I’m glad to say...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Based on my experience until now, unless something really changes, I am very happy and satisfied...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Teams is a solid Microsoft product. It is sturdy, and we don't have to worry about a lot of things...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Apparently, there is a new update for Teams that I haven't seen yet. Microsoft ruins the system, and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

Teams is all we use, and it is relatively easy to use. Some of our staff members still struggle with...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

We had to pay for an extended support plan with Microsoft, and even with that, it has been pretty...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Operations, Product

The nice thing about the system is that it is really easy to implement. We didn't have to talk to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Our staff members don't have trouble with the system for the most part. Our patients who struggle...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

When we implemented Teams during COVID-19 and had to go into doing more robust telehealth...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Microsoft could make Teams more interactive. I know that they have been trying to improve because...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We would like to be able to push a button to add external users to meetings in the system instead of...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

There is training for Teams, but because there are different versions, the training is standard....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Teams does exactly what Microsoft says it will do. We can use it out of the box. Some things aren't...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Anyone working with Microsoft knows the headache of getting any support. We have to move a mountain...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

There are some easy changes that Microsoft could make, but they are not going to. There are things...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Teams can be HIPAA compliant if organizations have a business associate agreement. Microsoft knows...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Microsoft will continue to update the product. The product is going to stay on the line that it is...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles