
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
The financial cost of SOUL MV is very high. The implementation is very complex and time-consuming....
Login or Create an Account to see details.
Operations, Product
The ease of use is a strength of SOUL MV, and after implementation, the tool works well. It is...
Login or Create an Account to see details.
Product
One of the greatest opportunities for product improvement would be to make the reporting process and...
Login or Create an Account to see details.
Product
The vendor’s greatest strengths are their long-standing product and the experience with the...
Login or Create an Account to see details.
Operations
The vendor could improve their support with implementations, the usability, and the security. The...
Login or Create an Account to see details.
Relationship, Product
There are still degrees of improvement that need to be applied and that we have difficulty with.
Login or Create an Account to see details.
Value
The vendor tends to charge for every little thing. We already pay for the product, product...
Login or Create an Account to see details.
Relationship
The positive thing about MV was that they were a vendor that we managed to approach. We have had...
Login or Create an Account to see details.
Product
We have two lists of patients, one of inpatients and another of outpatients. MV's main product has...
Login or Create an Account to see details.
Relationship
MV has a second company called Healthcare Alliance that deals with the integrations. Everything is...
Login or Create an Account to see details.
Relationship
The vendor's people are empowered but not very resolutive.
Login or Create an Account to see details.
Loyalty, Product
In the Brazilian scenario, we have only two ERP vendors focused on the hospital environment, and one...
Login or Create an Account to see details.
Value
The people we prospect in the market face a lot of difficulty connecting to MV due to a business...
Login or Create an Account to see details.
Loyalty, Relationship, Product
SOUL MV meets most of our local needs, and I would recommend it. Every solution has its advantages...
Login or Create an Account to see details.
Loyalty, Operations, Product
MV needs to invest in a QA team, and they need to focus on support. They also need to test and...
Login or Create an Account to see details.
Culture, Value
The presentation of the product was wonderful. We all bought the idea for the tool. We spent the...
Login or Create an Account to see details.
Product
All our vendors are bad at integration, but we use other tools for that. This means that we don't...
Login or Create an Account to see details.
Operations
If we want to get more training MV, we can go in and take the courses they offer.
Login or Create an Account to see details.
Culture, Value
MV is not very organized with their charging. Our other vendor is better at this. MV usually sends...
Login or Create an Account to see details.
Relationship
MV keeps the vast majority of their promises. They are fair with charges. We have had a good...
Login or Create an Account to see details.
Product
It is most important that a system is safe and guarantees the security of the data. I work with many...
Login or Create an Account to see details.
Relationship, Product
SOUL MV is still a very closed system. It is not easy to integrate with other solutions that are not...
Login or Create an Account to see details.
Relationship
I like the partnership between our institutions and our management and that we have executives...
Login or Create an Account to see details.
Product
MV could do more innovation in the sense of bringing more AI into the system. They could improve a...
Login or Create an Account to see details.
Product
The current demand is for integrations with external systems. I don't think that is so much on MV's...
Login or Create an Account to see details.
Operations
When it comes to the operations side, training is very little. Maybe MV only trains our IT team, for...
Login or Create an Account to see details.
Relationship, Product, Value
We all want more things. Sometimes MV is not agile, and calls have to be opened, so that is a bit...
Login or Create an Account to see details.
Product
SOUL MV has been customized for our hospital in such a way that it is very easy to use for doctors....
Login or Create an Account to see details.
Relationship
I can't really say whether MV keeps promises because they make the new version conditional....
Login or Create an Account to see details.
Product
Sometimes we have to propose start-ups, and sometimes the restricting factor is integration with MV...
Login or Create an Account to see details.
Product
What we still have a little difficulty with from MV is customization. Sometimes we need some...
Login or Create an Account to see details.
Operations, Value
MV charges for everything. We don't know about the implementations because of a lack of...
Login or Create an Account to see details.
Loyalty, Value
I would buy SOUL MV again, although the competition is coming on strong. When we look at the system,...
Login or Create an Account to see details.
Relationship, Operations, Product
In relation to the MV 2000 migration, today SOUL MV is a fully web-based application, and MV has...
Login or Create an Account to see details.
Relationship
MV has horrible technical support. They are difficult and slow in terms of problem-solving, and they...
Login or Create an Account to see details.
Product
Things need to improve a lot in some parts of SOUL MV. For example, MV lacks a lot in terms of the...
Login or Create an Account to see details.
Product
Compared to other systems, SOUL MV has a lot of performance abilities. For example, it is an...
Login or Create an Account to see details.
Product
In the new HTML5 version of SOUL MV, the surgical description screen, which is widely used by our...
Login or Create an Account to see details.
Product
The HTML5 version in a browser becomes a little slower in the new version of SOUL MV than in a...
Login or Create an Account to see details.
Relationship, Operations
I would buy SOUL MV again because of the history of not only our organization but also other...
Login or Create an Account to see details.
Relationship, Product
There are many situations where MV could make their integration layout more flexible. The process is...
Login or Create an Account to see details.
Relationship
I have access to executives at MV, but it was better before. Today, that access is a little more closed....
Login or Create an Account to see details.
Product
We had a lot of problems integrating our PACS with the system when it was MV2000. Now that we have...
Login or Create an Account to see details.
Loyalty
The project for my institution over the next few years will be the issue of interoperability and...
Login or Create an Account to see details.
Relationship, Product
SOUL MV meets local needs, but for the more particular needs of the institution and some internal...
Login or Create an Account to see details.
Relationship
We are going through a migration of the support tool. Our contact has helped a lot, but several...
Login or Create an Account to see details.
Relationship
When our end users report an error, we ask them the same thing MV asks us. The moment someone opens...
Login or Create an Account to see details.
Loyalty
MV only has one big competitor; the decision is between MV and Philips. Since we know MV well, and I...
Login or Create an Account to see details.
Loyalty, Relationship
We have asked for some adjustments, and those are being analyzed by MV. It will possibly be defined...
Login or Create an Account to see details.
Loyalty, Product
We migrated to the HTML5 version of SOUL MV, the new version. Using that version, we lost a bit of...
Login or Create an Account to see details.
Product
MV trains us properly, and the system is not too complicated. Sometimes something is missing that...
Login or Create an Account to see details.
Loyalty
We are moving toward greater integration that MV can provide for us, such as medical and hospital...
Login or Create an Account to see details.
Product
The things we would like MV to implement, specifically the ones that aren't in the product, go into...
Login or Create an Account to see details.
Relationship
Regarding support, MV still has to improve a little because we often don't get the service we think...
Login or Create an Account to see details.
Product
Our biggest problem with MV is that the PEP is not all in HTML5, so we must divide the users' work...
Login or Create an Account to see details.
Relationship, Product
We have managed to get access to MV’s management. I don't know whether all their clients have done...
Login or Create an Account to see details.
Loyalty
At the beginning, MV came in with a product and had a lot of problems. We even had to use bad,...
Login or Create an Account to see details.
Value
MV charges, and it is not cheap. But it is worth it and is part of their business.
Login or Create an Account to see details.
Product
There were a few mistakes in the last upgrade, but the changes made were good. We hadn't updated...
Login or Create an Account to see details.
Loyalty, Product
My greatest hope is MV will sort things out and put everything in HTML5; things are chaos for us...
Login or Create an Account to see details.
Loyalty
There is the possibility of digitization together with another MV company that is moving toward a...
Login or Create an Account to see details.
Product
We need greater interoperability between SOUL MV and other systems that can be used with it, like...
Login or Create an Account to see details.
Product
What I like most about SOUL MV is the ease of use for the doctors. The assistance part is very...
Login or Create an Account to see details.
Relationship
I like the involvement of the MV executives in the product and commercial areas. We have a very easy...
Login or Create an Account to see details.
Product
The pharmacy part needs improvement. If we compare SOUL MV to the system's main competitor, the...
Login or Create an Account to see details.
Relationship
The support for PEP is better than the support for MV's PACS. The support people on the PEP side...
Login or Create an Account to see details.
Loyalty, Relationship, Product
After a long time of having the product, we managed to do a version migration only once after a long...
Login or Create an Account to see details.
Product, Value
We are always having to add software. MV sells other platforms to add to the EHR to fill in the gaps....
Login or Create an Account to see details.
Relationship
The negative part about MV is their support. I don't know whether that is because they are on the...
Login or Create an Account to see details.
Product
We like the functionality of the EMR. Users speak well of the tool. Some of the modules could be...
Login or Create an Account to see details.
Relationship, Product
The vendor has various technologies, but we are the ones who don't have the resources to get those technologies....
Login or Create an Account to see details.
Relationship
We have to follow up with the vendor and keep pressing and pushing. The only thing they are...
Login or Create an Account to see details.
Operations
The product didn't work very well upon implementing it. We ended up having to build some processes....
Login or Create an Account to see details.
Culture, Value
The vendor is always interested in charging for anything they can legally charge for. For example,...
Login or Create an Account to see details.
Featured Reports
Preferences