Filters
Algorex SDoH Services Commentary
Filtered view: All
Subject Expert
Boyd Stewart
Chief Insights Officer
Subject Expert
Boyd Stewart
Chief Insights Officer
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User Commentary
How to read commentary tags
1Comment Tone
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
2Pillars
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
3Evaluation
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
Software
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
Services
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
CMO
N1 Health has exceeded our expectations by providing services outside of what we are contracted for,...
CMO
I have referred N1 Health to a bunch of people because their work has been so good. I’m impressed...
CMO
N1 Health meets with people at different levels of leadership and supports them. The firm is always...
Commentary Summary
Comment Type Breakout