Next Generation EPR (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
KLAS VP of Engagement - Everton Santos
 
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User Commentary

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CMIO

Loyalty, Product

Next Generation EPR doesn't have full EPR functionalities and capabilities. The vendor has been...

Mar 2024
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CMIO

Product

Nervecentre doesn't operate outside of our country, so their workflows and systems are designed and...

Mar 2024
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CMIO

Loyalty

We will do a PAS upgrade, and that will give us a huge step up in our admin capability for Next...

Mar 2024
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CMIO

Relationship

Nervecentre is responsive to feedback and requests for enhancements and improvements. They are...

Mar 2024
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CMIO

Relationship

If something is not on Nervecentre's road map, then the vendor might need a bit of a nudge to get...

Mar 2024
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CMIO

Relationship

I would be more satisfied with Nervecentre if they were able to help us more with benefits...

Mar 2024
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CMIO

Loyalty, Relationship

Overall, Nervecentre has become slightly less responsive over the past few years as they have gotten...

Mar 2024
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CMIO

Relationship, Operations

Nervecentre leaves it up to us quite a bit as to what we want to do; they don't drive us down the...

Mar 2024
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CMIO

Loyalty, Product

We used Next Generation EPR for medication management and pharmacy processes even before we did...

Mar 2024
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CMIO

Product

Nervecentre has what they call a live flow, which is a real-time, up-to-the-second, accurate...

Mar 2024
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CMIO

Product

There is some stuff that we can do on the desktop that we can't do on the mobile app, and we are...

Mar 2024
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CMIO

Loyalty, Product

We use a shared record system that brings in information from the GP systems. But that is linked to...

Mar 2024
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CMIO

Relationship

Localization is variable depending on how mature Nervecentre’s product is. If their product is in...

Mar 2024
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CMIO

Product

I wouldn’t buy Next Generation EPR again because it is not an EPR; it is an EPR in development. The...

Mar 2024
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CMIO

Operations, Product, Value

Next Generation EPR is very intuitive. We don’t really do training. The solution is easy to use. The...

Mar 2024
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CMIO

Relationship

The customer support team from Nervecentre is very responsive. We have regular strategic calls with...

Mar 2024
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CMIO

Loyalty, Operations

Our organization chose Nervecentre because they were going to do things in a modular fashion. And...

Mar 2024
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CMIO

Product

One of the things Nervecentre has finally developed is their PAS. A vendor can't really provide an...

Mar 2024
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