Next Generation EPR (Global) Commentary
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Subject Expert
Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

Next Generation EPR doesn't have full EPR functionalities and capabilities. The vendor has been...

Mar 2024
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CMIO

Product, Product, Product, Product

Nervecentre doesn't operate outside of our country, so their workflows and systems are designed and...

Mar 2024
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty

We will do a PAS upgrade, and that will give us a huge step up in our admin capability for Next...

Mar 2024
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CMIO

Relationship, Relationship, Relationship, Relationship

Nervecentre is responsive to feedback and requests for enhancements and improvements. They are...

Mar 2024
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CMIO

Relationship, Relationship, Relationship, Relationship

If something is not on Nervecentre's road map, then the vendor might need a bit of a nudge to get...

Mar 2024
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CMIO

Relationship, Relationship, Relationship, Relationship

I would be more satisfied with Nervecentre if they were able to help us more with benefits...

Mar 2024
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Relationship

Overall, Nervecentre has become slightly less responsive over the past few years as they have gotten...

Mar 2024
||
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CMIO

Relationship, Relationship, Relationship, Relationship, Operations, Operations, Operations, Operations

Nervecentre leaves it up to us quite a bit as to what we want to do; they don't drive us down the...

Mar 2024
||
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

We used Next Generation EPR for medication management and pharmacy processes even before we did...

Mar 2024
||
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CMIO

Product, Product, Product, Product

Nervecentre has what they call a live flow, which is a real-time, up-to-the-second, accurate...

Mar 2024
||
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CMIO

Product, Product, Product, Product

There is some stuff that we can do on the desktop that we can't do on the mobile app, and we are...

Mar 2024
||
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

We use a shared record system that brings in information from the GP systems. But that is linked to...

Mar 2024
||
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CMIO

Relationship, Relationship, Relationship, Relationship

Localization is variable depending on how mature Nervecentre’s product is. If their product is in...

Mar 2024
||
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CMIO

Product, Product, Product, Product

I wouldn’t buy Next Generation EPR again because it is not an EPR; it is an EPR in development. The...

Mar 2024
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CMIO

Operations, Operations, Operations, Operations, Product, Product, Product, Product, Value, Value, Value, Value

Next Generation EPR is very intuitive. We don’t really do training. The solution is easy to use. The...

Mar 2024
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CMIO

Relationship, Relationship, Relationship, Relationship

The customer support team from Nervecentre is very responsive. We have regular strategic calls with...

Mar 2024
||
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CMIO

Loyalty, Loyalty, Loyalty, Loyalty, Operations, Operations, Operations, Operations

Our organization chose Nervecentre because they were going to do things in a modular fashion. And...

Mar 2024
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CMIO

Product, Product, Product, Product

One of the things Nervecentre has finally developed is their PAS. A vendor can't really provide an...

Mar 2024
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