Homecare Advisor (Hospice) Commentary
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Relationship, Product

We continue to have significant issues with Netsmart, some of which inhibit our staff from charting...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

I think Netsmart would like to do more with integration than they have been doing. Mobile Advisor is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We can put tickets in on Netsmart’s website, or we can give them a call over the phone. Either way,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Homecare Advisor operates as advertised. It always seems like we have an update and then something...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We can talk to our Netsmart executives if we have a ticket that needs to be escalated or if it needs...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system's hospice area is unique. We have had to build a lot of things to support the system....

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Netsmart's system probably isn't in our long-term plans because we are looking for ease of use and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

When we need the system to comply with regulations, the vendor usually charges some kind of...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

As far as transitions of care, everything is usually a third-party add-on that has a cost. Once a...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The customer support team is pretty solid.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The interdisciplinary team (IDT) process needs a complete rework. It is very clunky. A hospice...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

We are switching off Netsmart’s product because of the lack of technology progression and the cost....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Homecare Advisor does about everything we need to have happen. The things that it doesn't do well or...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Homecare Advisor on an iPad is a square peg in a round hole. Homecare Advisor was not built for that...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Using Homecare Advisor for hospice is not as satisfying as using another solution we have used. I am...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Netsmart does a really good job of responding when we make phone calls or put in tickets over the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

When Netsmart is working on major snafus they have going on, they have a team that is reprogramming...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports