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User Commentary
Product
We usually don't have a problem with Homecare Advisor meeting our billing needs for hospice. We have...
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Culture, Value
We were not easy to deal with, but Netsmart really met us in the middle. They didn't give us...
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Relationship, Product
We have some issues with Homecare Advisor, but I can’t blame Netsmart because they have a better...
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Culture, Relationship
Netsmart is fair. It takes them a little while, but they solve problems. They figure out solutions,...
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Product
Putting our palliative program into our current state of Homecare Advisor has been really helpful...
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Relationship
Netsmart does keep promises. Netsmart has actually been very attentive to the upgrades. Netsmart has...
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Loyalty
One of the reasons we are looking for a change from Netsmart is the lack of interoperability. I...
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Relationship, Product
We continue to have significant issues with Netsmart, some of which inhibit our staff from charting...
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Product
I think Netsmart would like to do more with integration than they have been doing. Mobile Advisor is...
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Relationship
We can put tickets in on Netsmart’s website, or we can give them a call over the phone. Either way,...
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Relationship, Product
Homecare Advisor operates as advertised. It always seems like we have an update and then something...
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Relationship
We can talk to our Netsmart executives if we have a ticket that needs to be escalated or if it needs...
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