Homecare Advisor (Hospice) Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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Neither
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User Commentary

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Director

Relationship

Netsmart does keep promises. Netsmart has actually been very attentive to the upgrades. Netsmart has...

May 2024
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Director

Loyalty

One of the reasons we are looking for a change from Netsmart is the lack of interoperability. I...

May 2024
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Analyst/Coordinator

Relationship, Product

We continue to have significant issues with Netsmart, some of which inhibit our staff from charting...

Dec 2023
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Analyst/Coordinator

Product

I think Netsmart would like to do more with integration than they have been doing. Mobile Advisor is...

Dec 2023
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Analyst/Coordinator

Relationship

We can put tickets in on Netsmart’s website, or we can give them a call over the phone. Either way,...

Dec 2023
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Analyst/Coordinator

Relationship, Product

Homecare Advisor operates as advertised. It always seems like we have an update and then something...

Dec 2023
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Analyst/Coordinator

Relationship

We can talk to our Netsmart executives if we have a ticket that needs to be escalated or if it needs...

Dec 2023
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