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Homecare Advisor (Hospice) Commentary
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Paul Hess
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KLAS Research Director - Paul Hess
 
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Hospice 2023: Vendor Progress in Enhancing Clinician Usability
Hospice 2023:
Vendor Progress in Enhancing Clinician Usability
May 2023
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Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
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Home-Based Post–Acute Care 2022: Top Challenges in the Aftermath of the Pandemic
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Analyst/Coordinator

Relationship, Product

We continue to have significant issues with Netsmart, some of which inhibit our staff from charting...

Dec 2023
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Analyst/Coordinator

Product

I think Netsmart would like to do more with integration than they have been doing. Mobile Advisor is...

Dec 2023
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Analyst/Coordinator

Relationship

We can put tickets in on Netsmart’s website, or we can give them a call over the phone. Either way,...

Dec 2023
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Analyst/Coordinator

Relationship, Product

Homecare Advisor operates as advertised. It always seems like we have an update and then something...

Dec 2023
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Analyst/Coordinator

Relationship

We can talk to our Netsmart executives if we have a ticket that needs to be escalated or if it needs...

Dec 2023
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Director

Product

The system's hospice area is unique. We have had to build a lot of things to support the system....

Jun 2023
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Director

Loyalty

Netsmart's system probably isn't in our long-term plans because we are looking for ease of use and...

Jun 2023
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Director

Value

When we need the system to comply with regulations, the vendor usually charges some kind of...

Jun 2023
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Director

Value

As far as transitions of care, everything is usually a third-party add-on that has a cost. Once a...

Jun 2023
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Related Reports
Perception
KLAS article icon
Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Perception
KLAS article icon
Home-Based Post–Acute Care 2022
10 November 22    |   Cimone Smith and Paul Hess
The homecare market has surged as healthcare organizations have sought to maintain quality patient care throughout the pandemic and fulfill requirements for value-based reimbursement. Organizations are looking to expand their homecare offerings; however, the pandemic has exacerbated staffing shortages and decreased bandwidth, making operations—let alone growth—difficult. To help organizations understand how peers are approaching the current environment, KLAS interviewed 88 leaders from home-based care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.
Performance
KLAS article icon
Post–Acute Care EMR Product Suites 2022
30 August 22    |   Paul Hess and Paul Warburton
Most providers in post–acute care settings want technology built for their specific area, but they face challenges with interoperability, analytics, value-based reimbursements, and care coordination. Increasingly, organizations are looking for vendors that can meet all their post–acute care needs. Several vendors are answering the call, despite the highly varied, unique challenges associated with each care setting. This report examines what solutions are offered, how they are being adopted, and how well they meet setting-specific functionality needs (particularly for home health and LTC/SNF). The report mainly focuses on vendors specific to post–acute care but also provides a brief look at the post–acute care solutions of enterprise acute care EMR vendors.



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