NextGen Healthcare Population Health Analytics Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
I use NextGen Healthcare's system every day, but if I had another choice, I would choose something...
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Product
Our glucometers gave us a lot of trouble in the beginning, and then we actually had to get more...
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Product
NextGen Healthcare keeps up with our upgrades for the system.
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Relationship
The vendor does a really good job with NextGen Healthcare Population Health Analytics. They usually...
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Operations
NextGen Healthcare knows what they are doing with training. The training person we work with is...
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Product
NextGen Healthcare Population Health Analytics is a game changer and a little ahead of its time in...
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Relationship, Product
I would give NextGen Healthcare a seven out of ten. They fit pretty comfortably in what we do. I...
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Operations, Product
We use the tool for some of our quality reporting. We wanted to build a custom measure. Overall, the...
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Culture, Value
NextGen Healthcare tends to have small charges that add up. Our finance people have come to me a few...
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Product
Sometimes there are errors with the system, but generally, once we notice something, the errors are...
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Relationship
NextGen Healthcare's support team is great. Whenever we have an issue, they are really quick to...
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Operations
The training comes from videos posted on the vendor's website that aren't always easy to get to. We...
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Loyalty, Relationship
Some of our facilities use a different EHR than our other facilities. NextGen Healthcare is working...
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Operations, Product
There are small things that would make the system a little easier to use, but overall, it is pretty...
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Operations
The implementation team for NextGen Healthcare Population Health Analytics was great. The...
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Loyalty, Product
We want some improvement with NextGen Healthcare Population Health Analytics. We would like to see...
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Loyalty, Product
We have some needs that we think we would like, and I don't know whether NextGen Healthcare can...
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Product
If I could wave a magic wand, I wish NextGen Healthcare could make the tool do things like quickly...
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Loyalty, Relationship
The system has been through a lot of changes. It was originally created by a small population health...
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Loyalty
We needed a tool that would allow us to aggregate clinical data from the health information exchange...
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Product
NextGen Healthcare Population Health Analytics has been helpful with workflows for closing care...
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Culture, Product
We are not very likely to recommend NextGen Healthcare Population Health Analytics because there are...
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Relationship
NextGen Healthcare’s support people are responsive. We don't have a hard time getting ahold of...
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Operations
It seems like the ongoing training is nonexistent, but then again, we don't really have a need for...
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Product, Value
The ease of use for end users is high. The practices always tell us that. NextGen Healthcare...
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Relationship
NextGen Healthcare is not proactive at all. The executive involvement with this tool has been very...
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Product
One positive thing about NextGen Healthcare Population Health Analytics is having it in the chart....
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Loyalty
We want to continue to use NextGen Healthcare Population Health Analytics. We like the solution...
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Culture, Loyalty
We wanted to be able to track our population with a population health tool that could integrate with...
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Product
In order to really drive our satisfaction, I would like it if the vendor made sure that all of the...
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Value
NextGen Healthcare's tool is really powerful. I have enjoyed what I have seen of it so far. With our...
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Relationship
NextGen Healthcare's team members were super helpful when we started with them, and they have...
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Loyalty, Product
I’m optimistic about NextGen Healthcare's system because it is a relatively newer expansion of an...
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Product, Value
NextGen Healthcare's product is very successful in tangible outcomes, but we are having problems...
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Value
NextGen Healthcare tries to avoid charging for every little thing, but I don’t think it always works...
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Product, Value
With population health, there are claims file feeds that we can upload from CMS and other payer...
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Relationship
NextGen Healthcare keeps their promises more times than not. I think they are advancing...
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Relationship
The vendor is pretty proactive about reaching out to us. When it comes to executive involvement, the...
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Loyalty, Relationship, Product
With the changes in hierarchical condition codings from CMS, I haven't been too awfully satisfied...
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Product, Value
The vendor's population health management tool actually works. I wouldn't give the vendor a fully...
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Product
The product is a web-based interface, and there are just not many moving parts, so when NextGen...
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Relationship
NextGen Healthcare has a pretty dedicated staff for the system; they are very responsive. I have a...
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Value
If we compare NextGen Healthcare against Epic, NextGen Healthcare's product is a bargain. But...
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