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If we had had the knowledge that we have today when we bought the solution, we probably would have...
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We are still building the solution, so every time we turn around, something else has changed.
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The vendor will get on the phone with us when we need help with something. One of NextGen...
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When we recommend the solution, we tell others that they should really know what they are looking...
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I like that we can look back in the solution and get a rolling 12 months of data. However, it would...
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NextGen Healthcare is proactive when they send us new CMS regulations. The vendor lets us know when...
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The vendor meets with us regularly. They let us know what is new and what is coming from the...
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I don't feel like the vendor nickel-and-dimes us. We don't get an invoice every time that they pick...
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The product continues to evolve. Our future satisfaction could improve if we were to get some best...
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If someone were looking for quality HEDIS metric reporting and were on certain EMRs, the product...
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The product works really well with certain EMRs and not with others. The data implementation can be...
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Dollar for dollar, NextGen Healthcare's population health tool is the best one on the market today.
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The solution's tools are integrated with each other, and that makes it easy for us to do what we...
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We have been with NextGen Healthcare for a while, and our experience has been a continuous learning...
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We always have to identify our own problems and then ask NextGen Healthcare about them. The vendor...
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We think NextGen Healthcare's system is very valuable. We believe that we would be extremely lost if...
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We have definitely noticed a difference in customer care. NextGen Healthcare stopped putting their...
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A few years ago, I would have said that everything with NextGen Healthcare was great. However, we...
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Even though this system goes through NextGen Healthcare, a different team works on it, and they seem...
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We have a certain number of measures that come out of the box with the product, and we get one...
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NextGen Healthcare had some growing pains in dealing with our organization type. They came from the...
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We have been satisfied with the training. Over the time that we have worked with NextGen Healthcare,...
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NextGen Healthcare acquired this product and is looking to integrate it into the NextGen Healthcare...
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We have been very happy with the measure calculations, the gaps in care piece, and the measure specs...
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NextGen Healthcare is still learning to work with SSO and how we feed the system the data. The data...
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Whether we were doing an aggregation or recalculating, the performance of the system's user...
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One of the things we looked for when we were evaluating tools was the ease of use and a clean user...
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NextGen Healthcare does upgrades in the same way that a lot of vendors do. They wait to see whether...
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Implementing NextGen Healthcare's system raises the bar substantially and puts us into the...
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We used to be able to go directly to the experts at the vendor that NextGen Healthcare acquired. Now...
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NextGen Healthcare has been terrific with executive involvement. We are fortunate to have a monthly...
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NextGen Healthcare is really serious about driving tangible outcomes. NextGen Healthcare is not...
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NextGen Healthcare has a good clinical staff, and they have physicians on staff that have a clinical...
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NextGen Healthcare is not inexpensive. We have a dialog with them now. As we offer the system out to...
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We have had a really good track record with NextGen Healthcare keeping their promises. It may take...
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We like the system, but it is expensive. In some cases, we could pull together a skunkworks project...
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The implementation was very smooth. There was a bit of back and forth in terms of some nuances of...
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The system is fairly intuitive. There is only so much training to be had. There is an ongoing...
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There have been some hiccups in the care management piece regarding some of what has been promised...
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There is some lag time between the care management that the vendor promised and ultimately...
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One of our major objectives is to get the providers to use the product and have access to the...
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The system gives us really good insight into what we think the total cost of care is, and that is an...
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The product has the benefit of being integrated with the EMR. It is always improving, and there is...
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There are some drill-down limitations. It would be great to be able to dive into and find some key...
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The product is highly robust. It is very visually pleasing and intuitive. It is user friendly. There...
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NextGen Healthcare is a cutting-edge company, especially in population health management. They are...
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There is more promise on the horizon of where the product will be going. There is a fairly flexible...
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The system does fall short in doing analytics, being able to extract data out of it, and being able...
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This system is a good population health management tool, and our care managers use it and love it....
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NextGen Healthcare has been a good partner so far. We have not been the easiest client. There were...
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