NextGen Healthcare Population Health Analytics Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Product

The NextGen Healthcare system’s integration is pretty good because the tool is assimilating all of...

Mar 2025
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Director

Product

NextGen Healthcare has some extra programs, like databases, that we have been playing around with...

Mar 2025
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Director

Relationship

NextGen Healthcare is always around and available. Because of where I am and who I work with more...

Mar 2025
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Director

Culture, Value

We have no issues with the product. It works as promoted. I like the product for its ease of use. We...

Mar 2025
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COO

Product

The point of NextGen Healthcare Population Health Analytics is interoperability. The population...

Feb 2025
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COO

Relationship

NextGen Healthcare has separate teams that handle NextGen Healthcare Population Health Analytics’...

Feb 2025
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COO

Value

In regards to NextGen Healthcare Population Health Analytics, NextGen Healthcare doesn’t actually...

Feb 2025
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VP/Other Executive

Value

We would probably buy NextGen Healthcare Population Health Analytics again. NextGen Healthcare keeps...

Feb 2025
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VP/Other Executive

Relationship

NextGen Healthcare is just a lot bigger than other vendors. They have a lot of layers, so it is hard...

Feb 2025
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Analyst/Coordinator

Loyalty, Relationship, Product

The population health platform is generally good, and we get good support. The main issue, however,...

Feb 2025
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CIO

Product

We are happy with NextGen Healthcare Population Health Analytics, but the development needs to keep...

Feb 2025
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CIO

Operations, Value

NextGen Healthcare has training, but they make us pay for it, and it is extremely annoying to search...

Feb 2025
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VP/Other Executive

Product

NextGen Healthcare does not keep all promises. I would like to see them make NextGen Healthcare...

Jan 2025
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Manager

Relationship

NextGen Healthcare Population Health Analytics is a solid product with an awesome team to work with....

Jan 2025
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Nurse

Loyalty, Product

I use NextGen Healthcare's system every day, but if I had another choice, I would choose something...

Nov 2024
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Nurse

Product

Our glucometers gave us a lot of trouble in the beginning, and then we actually had to get more...

Nov 2024
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Nurse

Product

NextGen Healthcare keeps up with our upgrades for the system.

Nov 2024
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CIO

Relationship

The vendor does a really good job with NextGen Healthcare Population Health Analytics. They usually...

Nov 2024
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CIO

Operations

NextGen Healthcare knows what they are doing with training. The training person we work with is...

Nov 2024
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CIO

Product

NextGen Healthcare Population Health Analytics is a game changer and a little ahead of its time in...

Oct 2024
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Analyst/Coordinator

Relationship, Product

I would give NextGen Healthcare a seven out of ten. They fit pretty comfortably in what we do. I...

Jun 2024
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Analyst/Coordinator

Operations, Product

We use the tool for some of our quality reporting. We wanted to build a custom measure. Overall, the...

Jun 2024
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Analyst/Coordinator

Culture, Value

NextGen Healthcare tends to have small charges that add up. Our finance people have come to me a few...

Jun 2024
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Analyst/Coordinator

Product

Sometimes there are errors with the system, but generally, once we notice something, the errors are...

Jun 2024
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Analyst/Coordinator

Relationship

NextGen Healthcare's support team is great. Whenever we have an issue, they are really quick to...

Jun 2024
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Analyst/Coordinator

Operations

The training comes from videos posted on the vendor's website that aren't always easy to get to. We...

Jun 2024
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Analyst/Coordinator

Loyalty, Relationship

Some of our facilities use a different EHR than our other facilities. NextGen Healthcare is working...

Jun 2024
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Analyst/Coordinator

Operations, Product

There are small things that would make the system a little easier to use, but overall, it is pretty...

Jun 2024
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Analyst/Coordinator

Operations

The implementation team for NextGen Healthcare Population Health Analytics was great. The...

May 2024
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Analyst/Coordinator

Loyalty, Product

We want some improvement with NextGen Healthcare Population Health Analytics. We would like to see...

May 2024
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Analyst/Coordinator

Loyalty, Product

We have some needs that we think we would like, and I don't know whether NextGen Healthcare can...

May 2024
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VP/Other Executive

Product

If I could wave a magic wand, I wish NextGen Healthcare could make the tool do things like quickly...

May 2024
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VP/Other Executive

Loyalty, Relationship

The system has been through a lot of changes. It was originally created by a small population health...

May 2024
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VP/Other Executive

Loyalty

We needed a tool that would allow us to aggregate clinical data from the health information exchange...

May 2024
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VP/Other Executive

Product

NextGen Healthcare Population Health Analytics has been helpful with workflows for closing care...

May 2024
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VP/Other Executive

Culture, Product

We are not very likely to recommend NextGen Healthcare Population Health Analytics because there are...

May 2024
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VP/Other Executive

Relationship

NextGen Healthcare’s support people are responsive. We don't have a hard time getting ahold of...

May 2024
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VP/Other Executive

Operations

It seems like the ongoing training is nonexistent, but then again, we don't really have a need for...

May 2024
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VP/Other Executive

Product, Value

The ease of use for end users is high. The practices always tell us that. NextGen Healthcare...

May 2024
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VP/Other Executive

Relationship

NextGen Healthcare is not proactive at all. The executive involvement with this tool has been very...

May 2024
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COO

Product

One positive thing about NextGen Healthcare Population Health Analytics is having it in the chart....

May 2024
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COO

Loyalty

We want to continue to use NextGen Healthcare Population Health Analytics. We like the solution...

May 2024
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Analyst/Coordinator

Culture, Loyalty

We wanted to be able to track our population with a population health tool that could integrate with...

May 2024
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Analyst/Coordinator

Product

In order to really drive our satisfaction, I would like it if the vendor made sure that all of the...

May 2024
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Analyst/Coordinator

Value

NextGen Healthcare's tool is really powerful. I have enjoyed what I have seen of it so far. With our...

May 2024
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Analyst/Coordinator

Relationship

NextGen Healthcare's team members were super helpful when we started with them, and they have...

May 2024
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