NextGen Healthcare Population Health Analytics
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Bradley Hunter
Research Director
KLAS Research Director - Bradley Hunter
 
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User Commentary

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Director

If we had had the knowledge that we have today when we bought the solution, we probably would have...

May 2022
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Director

We are still building the solution, so every time we turn around, something else has changed.

May 2022
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Director

The vendor will get on the phone with us when we need help with something. One of NextGen...

May 2022
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Director

When we recommend the solution, we tell others that they should really know what they are looking...

May 2022
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Nurse

I like that we can look back in the solution and get a rolling 12 months of data. However, it would...

Apr 2022
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Nurse

NextGen Healthcare is proactive when they send us new CMS regulations. The vendor lets us know when...

Apr 2022
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Manager

The vendor meets with us regularly. They let us know what is new and what is coming from the...

Apr 2022
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VP/Other Executive

I don't feel like the vendor nickel-and-dimes us. We don't get an invoice every time that they pick...

Feb 2022
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VP/Other Executive

The product continues to evolve. Our future satisfaction could improve if we were to get some best...

Feb 2022
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VP/Other Executive

If someone were looking for quality HEDIS metric reporting and were on certain EMRs, the product...

Jan 2022
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VP/Other Executive

The product works really well with certain EMRs and not with others. The data implementation can be...

Jan 2022
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VP/Other Executive

Dollar for dollar, NextGen Healthcare's population health tool is the best one on the market today.

Jan 2022
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Manager

The solution's tools are integrated with each other, and that makes it easy for us to do what we...

Jan 2022
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Analyst/Coordinator

We have been with NextGen Healthcare for a while, and our experience has been a continuous learning...

Dec 2021
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Analyst/Coordinator

We always have to identify our own problems and then ask NextGen Healthcare about them. The vendor...

Dec 2021
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Analyst/Coordinator

We think NextGen Healthcare's system is very valuable. We believe that we would be extremely lost if...

Dec 2021
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VP/Other Executive

We have definitely noticed a difference in customer care. NextGen Healthcare stopped putting their...

Aug 2021
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VP/Other Executive

A few years ago, I would have said that everything with NextGen Healthcare was great. However, we...

Aug 2021
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VP/Other Executive

Even though this system goes through NextGen Healthcare, a different team works on it, and they seem...

Aug 2021
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VP/Other Executive

We have a certain number of measures that come out of the box with the product, and we get one...

Aug 2021
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Director

NextGen Healthcare had some growing pains in dealing with our organization type. They came from the...

Aug 2021
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Director

We have been satisfied with the training. Over the time that we have worked with NextGen Healthcare,...

Aug 2021
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Director

NextGen Healthcare acquired this product and is looking to integrate it into the NextGen Healthcare...

Aug 2021
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Director

We have been very happy with the measure calculations, the gaps in care piece, and the measure specs...

Aug 2021
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Director

NextGen Healthcare is still learning to work with SSO and how we feed the system the data. The data...

Aug 2021
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Director

Whether we were doing an aggregation or recalculating, the performance of the system's user...

Aug 2021
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Director

One of the things we looked for when we were evaluating tools was the ease of use and a clean user...

Aug 2021
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Director

NextGen Healthcare does upgrades in the same way that a lot of vendors do. They wait to see whether...

Aug 2021
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Director

Implementing NextGen Healthcare's system raises the bar substantially and puts us into the...

Aug 2021
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Director

We used to be able to go directly to the experts at the vendor that NextGen Healthcare acquired. Now...

Aug 2021
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Director

NextGen Healthcare has been terrific with executive involvement. We are fortunate to have a monthly...

Aug 2021
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Director

NextGen Healthcare is really serious about driving tangible outcomes. NextGen Healthcare is not...

Aug 2021
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Director

NextGen Healthcare has a good clinical staff, and they have physicians on staff that have a clinical...

Aug 2021
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Director

NextGen Healthcare is not inexpensive. We have a dialog with them now. As we offer the system out to...

Aug 2021
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Director

We have had a really good track record with NextGen Healthcare keeping their promises. It may take...

Aug 2021
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Director

We like the system, but it is expensive. In some cases, we could pull together a skunkworks project...

Aug 2021
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Analyst/Coordinator

The implementation was very smooth. There was a bit of back and forth in terms of some nuances of...

Aug 2021
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Analyst/Coordinator

The system is fairly intuitive. There is only so much training to be had. There is an ongoing...

Aug 2021
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Analyst/Coordinator

There have been some hiccups in the care management piece regarding some of what has been promised...

Aug 2021
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VP/Other Executive

There is some lag time between the care management that the vendor promised and ultimately...

Aug 2021
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VP/Other Executive

One of our major objectives is to get the providers to use the product and have access to the...

Aug 2021
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VP/Other Executive

The system gives us really good insight into what we think the total cost of care is, and that is an...

Aug 2021
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Analyst/Coordinator

The product has the benefit of being integrated with the EMR. It is always improving, and there is...

Aug 2021
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Analyst/Coordinator

There are some drill-down limitations. It would be great to be able to dive into and find some key...

Aug 2021
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Analyst/Coordinator

The product is highly robust. It is very visually pleasing and intuitive. It is user friendly. There...

Aug 2021
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Analyst/Coordinator

NextGen Healthcare is a cutting-edge company, especially in population health management. They are...

Aug 2021
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Analyst/Coordinator

There is more promise on the horizon of where the product will be going. There is a fairly flexible...

Aug 2021
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CEO/President

The system does fall short in doing analytics, being able to extract data out of it, and being able...

May 2021
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CEO/President

This system is a good population health management tool, and our care managers use it and love it....

May 2021
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CEO/President

NextGen Healthcare has been a good partner so far. We have not been the easiest client. There were...

May 2021
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