Notable Health
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Kyle Chilton
Consultant
KLAS Consultant - Kyle Chilton
 
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User Commentary

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Manager

Future Outlook

We are really satisfied with the things that we have done with Notable Health, and there are even...

Mar 2022
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Manager

ROI / Cost (care and feeding)

Notable Health helps us drive outcomes. The vendor has really sharpened their measurement framework....

Mar 2022
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Manager

ROI / Cost (care and feeding)

When we started using Notable Health, we expected to see improvements to our physicians' efficiency...

Mar 2022
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Manager

Lessons Learned

I think that it is important for organizations to define and monitor what they expect their ROI to...

Mar 2022
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Manager

Functionality and Upgrades

We use Notable Health to do a couple of things. They send out electronic questionnaires called...

Mar 2022
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Manager

Other Observations & Comments

The problems that we have had with the system have been because of our EMR and not because of...

Mar 2022
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Manager

Functionality and Upgrades

There is a lot more to Notable Health than we first realized when we looked at it. We aren't using...

Mar 2022
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Manager

Implementation and Training

When we first started using Notable Health, it was a very new system. We had to work to make...

Mar 2022
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Manager

Functionality and Upgrades

New users don't need a lot of training to use Notable Health. People need to get trained on how to...

Mar 2022
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Manager

Service and Support

Notable Health isn't a typical software product that requires us to call support because we need the...

Mar 2022
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Manager

Relationship

Notable Health's executives are very involved with the product. They make sure that it is...

Mar 2022
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CMIO

Service and Support

Notable Health has been a great partner to us. They are very flexible, and they can modify and adapt...

Mar 2022
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CMIO

ROI / Cost (care and feeding)

We wanted to see improved documentation efficiency and less charting time for the system. We saw...

Mar 2022
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CMIO

Lessons Learned

One of the surprises with our documentation platform was that there was also a functionality where...

Mar 2022
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CMIO

ROI / Cost (care and feeding)

We use Notable Health to register all of our new patients. The metric we are using to measure our...

Mar 2022
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CMIO

Interfacing and Integration

The original reason that we selected the system was that it didn't require any EMR integration. We...

Mar 2022
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CMIO

Future Outlook

The vendor has worked well with some point solutions, and we anticipate that we will move toward...

Mar 2022
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VP/Other Executive

Implementation and Training

When COVID-19 was manageable, the vendor came on-site to do some feedback sessions. Those training...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

There are some things we wish were going into discrete fields and provider notes. Some of the...

Mar 2022
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VP/Other Executive

Functionality and Upgrades

Based on patient reviews and the few tests I have done in the system myself, the product is great...

Mar 2022
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VP/Other Executive

Other Observations & Comments

The vendor has a really strong vision for where they want to go, but in terms of how that vision can...

Mar 2022
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VP/Other Executive

Other Observations & Comments

We are still figuring out whether we have received our money’s worth. We realized that we could get...

Mar 2022
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VP/Other Executive

Relationship

Overall, the vendor keeps their promises in terms of trajectory, timelines, enthusiasm for the...

Mar 2022
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VP/Other Executive

Relationship

The vendor has made some improvements to implementations and upgrades based on our feedback, but the...

Mar 2022
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VP/Other Executive

Relationship

The vendor could continue to improve by letting organizations dictate communication strategies. They...

Mar 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We couldn't scale the system fast enough for the work that we needed to do. We do a lot of manual...

Mar 2022
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VP/Other Executive

Relationship

I have never worked with a vendor as impressive as Notable Health is before. It only took a few...

Mar 2022
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VP/Other Executive

Implementation and Training

Notable Health's people were very much part of our implementation. The things they showed us in a...

Mar 2022
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VP/Other Executive

Relationship

I have been impressed with how Notable Health assigns their customers a manager and an executive...

Mar 2022
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor takes human processes and automates and improves them. Notable Health is the real deal. I...

Mar 2022
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VP/Other Executive

ROI / Cost (care and feeding)

We expected the system to help us increase our efficiency and give us the ability to reduce the time...

Mar 2022
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Director

Service and Support

Notable Health is far superior to any other vendor that I have ever worked with in terms of being...

Mar 2022
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Director

Relationship

The vendor hasn't oversold anything that they can do. Their strength is that they come in with a...

Mar 2022
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Director

ROI / Cost (care and feeding)

Patient-experience improvement was our first and primary goal because there is 45 minutes' worth of...

Mar 2022
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Director

ROI / Cost (care and feeding)

Since our go-live with Notable Health, we have had thousands of positive patient ratings all across...

Mar 2022
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Director

ROI / Cost (care and feeding)

Notable Health is expensive, but we are not nickel-and-dimed. The vendor is delivering value. They...

Mar 2022
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Director

Interfacing and Integration

The Notable Health system could do all the pieces that each of the other products we considered...

Mar 2022
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Director

Future Outlook

We have identified several opportunities to expand the use of Notable Health's system in order to...

Mar 2022
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Director

Functionality and Upgrades

We have several patients that speak a language other than English. We use Notable Health as a means...

Mar 2022
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Director

Functionality and Upgrades

During our COVID-19 vaccination outreach through Notable Health, the outcomes were immediate because...

Mar 2022
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VP/Other Executive

Relationship

Notable Health is very customer focused with both health system customers and patient customers. The...

Mar 2022
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VP/Other Executive

Lessons Learned

Notable Health is fairly new to the market. We have been trying to get references from other...

Mar 2022
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VP/Other Executive

Future Outlook

We have more work to do before we can get our money's worth from the system. I think that our...

Mar 2022
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Director

Functionality and Upgrades

We did have a specific expectation from the initiatives we were doing with Notable Health. We wanted...

Mar 2022
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Director

Win/Loss - Why they were selected (by current clients)

In the middle of the pandemic, we were evaluating strategies on how best to improve and increase...

Mar 2022
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Director

Lessons Learned

My advice to others is that they need to know their overall vision around patient engagement. What...

Mar 2022
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Director

Relationship

With new companies, there is a product-development life cycle that they have to go through....

Mar 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Notable Health is an automated patient engagement tool that uses artificial intelligence. It...

Mar 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

The product checked a couple of boxes that similar systems on the market didn't. A lot of the...

Mar 2022
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Director

Lessons Learned

The vision that is set up by the vendor up front is always more impressive when it comes to the...

Mar 2022
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Director

Relationship

The vendor has an incredible team that works very closely with the client at the rollout to make...

Mar 2022
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Director

Future Outlook

Overall, the vendor's leadership has a great vision. There are a lot of products out there that are...

Mar 2022
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Director

Other Observations & Comments

Compared to what I am used to, Notable Health definitely has a higher price point. But maybe I...

Mar 2022
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