Notable Health
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Subject Expert
Kyle Chilton
Consultant
Commentary Summary
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User Commentary
Future Outlook
We are really satisfied with the things that we have done with Notable Health, and there are even...
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ROI / Cost (care and feeding)
Notable Health helps us drive outcomes. The vendor has really sharpened their measurement framework....
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ROI / Cost (care and feeding)
When we started using Notable Health, we expected to see improvements to our physicians' efficiency...
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Lessons Learned
I think that it is important for organizations to define and monitor what they expect their ROI to...
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Functionality and Upgrades
We use Notable Health to do a couple of things. They send out electronic questionnaires called...
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Other Observations & Comments
The problems that we have had with the system have been because of our EMR and not because of...
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Functionality and Upgrades
There is a lot more to Notable Health than we first realized when we looked at it. We aren't using...
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Implementation and Training
When we first started using Notable Health, it was a very new system. We had to work to make...
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Functionality and Upgrades
New users don't need a lot of training to use Notable Health. People need to get trained on how to...
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Service and Support
Notable Health isn't a typical software product that requires us to call support because we need the...
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Relationship
Notable Health's executives are very involved with the product. They make sure that it is...
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Service and Support
Notable Health has been a great partner to us. They are very flexible, and they can modify and adapt...
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ROI / Cost (care and feeding)
We wanted to see improved documentation efficiency and less charting time for the system. We saw...
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Lessons Learned
One of the surprises with our documentation platform was that there was also a functionality where...
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ROI / Cost (care and feeding)
We use Notable Health to register all of our new patients. The metric we are using to measure our...
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Interfacing and Integration
The original reason that we selected the system was that it didn't require any EMR integration. We...
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Future Outlook
The vendor has worked well with some point solutions, and we anticipate that we will move toward...
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Implementation and Training
When COVID-19 was manageable, the vendor came on-site to do some feedback sessions. Those training...
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Functionality and Upgrades
There are some things we wish were going into discrete fields and provider notes. Some of the...
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Functionality and Upgrades
Based on patient reviews and the few tests I have done in the system myself, the product is great...
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Other Observations & Comments
The vendor has a really strong vision for where they want to go, but in terms of how that vision can...
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Other Observations & Comments
We are still figuring out whether we have received our money’s worth. We realized that we could get...
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Relationship
Overall, the vendor keeps their promises in terms of trajectory, timelines, enthusiasm for the...
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Relationship
The vendor has made some improvements to implementations and upgrades based on our feedback, but the...
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Relationship
The vendor could continue to improve by letting organizations dictate communication strategies. They...
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Win/Loss - Why they were selected (by current clients)
We couldn't scale the system fast enough for the work that we needed to do. We do a lot of manual...
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Relationship
I have never worked with a vendor as impressive as Notable Health is before. It only took a few...
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Implementation and Training
Notable Health's people were very much part of our implementation. The things they showed us in a...
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Relationship
I have been impressed with how Notable Health assigns their customers a manager and an executive...
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ROI / Cost (care and feeding)
The vendor takes human processes and automates and improves them. Notable Health is the real deal. I...
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ROI / Cost (care and feeding)
We expected the system to help us increase our efficiency and give us the ability to reduce the time...
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Service and Support
Notable Health is far superior to any other vendor that I have ever worked with in terms of being...
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Relationship
The vendor hasn't oversold anything that they can do. Their strength is that they come in with a...
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ROI / Cost (care and feeding)
Patient-experience improvement was our first and primary goal because there is 45 minutes' worth of...
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ROI / Cost (care and feeding)
Since our go-live with Notable Health, we have had thousands of positive patient ratings all across...
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ROI / Cost (care and feeding)
Notable Health is expensive, but we are not nickel-and-dimed. The vendor is delivering value. They...
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Interfacing and Integration
The Notable Health system could do all the pieces that each of the other products we considered...
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Future Outlook
We have identified several opportunities to expand the use of Notable Health's system in order to...
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Functionality and Upgrades
We have several patients that speak a language other than English. We use Notable Health as a means...
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Functionality and Upgrades
During our COVID-19 vaccination outreach through Notable Health, the outcomes were immediate because...
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Relationship
Notable Health is very customer focused with both health system customers and patient customers. The...
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Lessons Learned
Notable Health is fairly new to the market. We have been trying to get references from other...
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Future Outlook
We have more work to do before we can get our money's worth from the system. I think that our...
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Functionality and Upgrades
We did have a specific expectation from the initiatives we were doing with Notable Health. We wanted...
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Win/Loss - Why they were selected (by current clients)
In the middle of the pandemic, we were evaluating strategies on how best to improve and increase...
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Lessons Learned
My advice to others is that they need to know their overall vision around patient engagement. What...
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Relationship
With new companies, there is a product-development life cycle that they have to go through....
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ROI / Cost (care and feeding)
Notable Health is an automated patient engagement tool that uses artificial intelligence. It...
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Win/Loss - Why they were selected (by current clients)
The product checked a couple of boxes that similar systems on the market didn't. A lot of the...
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Lessons Learned
The vision that is set up by the vendor up front is always more impressive when it comes to the...
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Relationship
The vendor has an incredible team that works very closely with the client at the rollout to make...
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Future Outlook
Overall, the vendor's leadership has a great vision. There are a lot of products out there that are...
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Other Observations & Comments
Compared to what I am used to, Notable Health definitely has a higher price point. But maybe I...
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