Notable Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
Notable's biggest strengths have been their speed to implementation and the ability to think outside...
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Relationship
Notable could improve in terms of turnover. The people are all nice that we work with, but we have...
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Loyalty
We are looking at a patient-balance kind of messaging. I think Notable started talking about sending...
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Value
I wouldn’t buy the solution again at its current price point. I don't think we have gotten charged...
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Loyalty
The product is part of our long-term plans from what I hear from our leaders. From the big picture,...
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Culture
The vendor has done some small enhancements for us, and those have come out of our requests. I'm not...
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Operations
The vendor’s QA or testing process before deployment is lacking. Things are simulated and not...
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Relationship
I might not go directly to the vendor, but Notable is known enough that I could talk to people on my...
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Loyalty, Product
Notable does all our precheck-in, insurance, and driver's license work, including co-pays and...
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Relationship
Overall, things are going well with Notable. We are in a good place. The product is good. We have a...
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Loyalty, Product
We are still trying to work through a couple of things. We have worked with Notable on integration,...
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Relationship
Notable is a firm that we partner with. Their team is amazing. We had some big issues, and the firm...
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Product
With another vendor's product, I can float and market my virtual experience. I can see a couple of...
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Loyalty, Product
From an end-user perspective, we have to go back to the vendor to modify things. However, the vendor...
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Product
The product works. We turn it on, and its bot does its thing. We get our file extracts. I don't...
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Relationship
Notable is very proactive, and our account manager is especially involved. I can call them at any...
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Relationship
Notable is a thought partner with us. I really like the fact that they don't come to us and say that...
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Value
Notable is an expensive solution, but we are getting a return on our investment from it.
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Operations
The vendor doesn't really train us on the product, and they don't seem to have any training for the...
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Product
Notable is making progress with integrations, and we have run into some barriers in terms of...
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Relationship
The system is very cutting edge. The vendor is constantly working on it, and I feel like they are...
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Relationship
Working with Notable has been a good partnership for us. We have a really close working relationship...
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Product
There are areas where either Notable hasn’t developed functionality or functionality is not...
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Product
The product is cloud hosted, but it is not a traditional software suite as one would imagine. It is...
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Relationship
We have a two-person support team from Notable that is assigned to us specifically by name, and they...
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Relationship
The collaboration of Notable's service team is a big thing I like. The team comes to the table and...
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Culture, Value
There were some things that we originally received, such as added addendums, that were going to cost...
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Relationship
When we ask the vendor something, we get one answer from one person, but if we push, we get a...
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Loyalty, Value
Notable is overpriced, and the vendor knew that when they went into the market, but they had us....
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