Notable Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Product
With Notable, I can't really think of anything that I would want improved. I really like working...
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Loyalty
We had started looking at using Notable's solution for some prior authorization automation, but they...
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Relationship
Notable is great. I like that Notable is very focused on my customers, not on me. They want to...
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Value
I don't deal with Notable a ton, but based on my interactions with Notable, we have had a couple of...
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Relationship
When I interact with Notable's support people, I am pretty insistent that I get an answer on the...
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Loyalty
We are in the process of switching EMRs. I am not sure whether our future EMR will have something...
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Product, Value
Notable is a program that lets patients check in electronically for their appointments. I am not on...
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Product
Notable’s SMS texting capabilities are not two-way. I think Notable is working on that...
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Relationship, Product
Notable needs insurance measures, quicker response to issues, and better quality, audits,...
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Relationship, Product
Notable could improve their own internal resourcing to execute on things, setting expectations on...
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Product
We have been in contract for Notable's scheduling system for a few years, and we are still not live...
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Loyalty, Relationship
Notable is very aware of how frustrated we have been lately, and they are changing their model of...
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Relationship, Product
I don't know the intricacies of this, but it seems like a lot of Notable’s bottlenecks are on the...
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Relationship
Notable is a strong partner; there is a lot more engagement and involvement with their team on a...
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Product, Value
One of the best outcomes we have seen is digitizing consent forms. As part of intake, we have been...
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Relationship, Product
Notable’s entire foundation is AI based, so I would say their AI is above and beyond other vendors',...
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Relationship, Product
We really need Notable to help with our growth, and they are just not there yet. There is some...
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Relationship
Notable has agreed to work with us to figure out our issues. A lot of times what they have is not...
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Relationship, Operations, Product
Notable keeps their promises most of the time, but some things that were supposed to be ready at...
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Product
I like the Notable experience much better than our portal experience, and families do too once they...
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Product
We use Notable for virtual registration and intelligent clinical intake. It is the standard for...
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Relationship, Operations
Notable is not a young startup, but they act like a young startup. They have quality issues, control...
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Relationship
Notable is a good partner. Despite their disorganization and immaturity with their organizational...
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Loyalty, Operations
The vendor's training depends on the product that we are using. The vendor has a training program...
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Product
Notable has great reporting options. The vendor set up ROI metrics in the beginning, and they report...
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Relationship, Operations
Notable is really differentiated from other vendors in our space. They are honestly more of an...
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Relationship, Product
We've caught some issues before Notable has. With with that said, when we bring up issues, their...
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Relationship, Product
Notable keeps their promises as much as any vendor. They may shoot over their skis at the beginning...
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Culture, Value
Notable is just a lot of money. It is an expensive product, and it is getting more expensive the...
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Loyalty
Notable has learned a lot from us, just like we have worked with them and learned a lot. We forced...
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Relationship
Notable tries to let us know ahead of time on stuff. Their executives are in our faces all the time,...
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Loyalty, Relationship, Product
We are very pleased with Notable. Their product is good quality. I still think Notable is best in...
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Operations
We don't do a lot of training with Notable. We are working on getting training to become more...
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Operations
I would say Notable doesn’t keep all of their promises. The ones that stick out are the development...
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Relationship
I feel like the main functions of Notable work as expected. There have just been newer ideas that we...
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Relationship
We have a representative assigned to us, and they are very responsive. However, when going through...
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Value
Notable is pretty expensive, but I don't feel like I understand what other solutions would cost, so...
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Relationship
We are a small organization, so we don't always get attention from vendors, but Notable has worked...
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Product
As far as I know, there haven't been official upgrades, but Notable is continually making changes to...
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Operations
I just feel like the initial training from Notable wasn't robust. I think they may have been...
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