Notable Commentary
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Subject Expert
Trey Dye
Research Director
Commentary Summary
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User Commentary
Operations
I would say Notable doesn’t keep all of their promises. The ones that stick out are the development...
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Relationship
I feel like the main functions of Notable work as expected. There have just been newer ideas that we...
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Relationship
We have a representative assigned to us, and they are very responsive. However, when going through...
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Value
Notable is pretty expensive, but I don't feel like I understand what other solutions would cost, so...
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Relationship
We are a small organization, so we don't always get attention from vendors, but Notable has worked...
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Product
As far as I know, there haven't been official upgrades, but Notable is continually making changes to...
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Operations
I just feel like the initial training from Notable wasn't robust. I think they may have been...
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Operations
Notable's training is for my team, and then we train our end users. They use a train-the-trainer...
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Loyalty, Product
Notable’s integration abilities are really the reason we are using the solution. We don't really...
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Relationship
With Notable, we have a core group of support people who are really implementation staff members who...
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Relationship
I can't think of any examples when Notable hasn't kept timelines. They tend to move pretty quickly....
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Operations, Product
Notable had lots of training, and so far, the solution works as it should. The co-pay side is good,...
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Relationship
I have only had to ask Notable support a couple of questions, and we have gotten answers pretty...
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Product
A lot of people will utilize Notable's system to check in with their phones instead of going up to a...
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Relationship, Operations
Notable's biggest strengths have been their speed to implementation and the ability to think outside...
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Relationship
Notable could improve in terms of turnover. The people are all nice that we work with, but we have...
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Loyalty
We are looking at a patient-balance kind of messaging. I think Notable started talking about sending...
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Value
I wouldn’t buy the solution again at its current price point. I don't think we have gotten charged...
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Loyalty
The product is part of our long-term plans from what I hear from our leaders. From the big picture,...
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Culture
The vendor has done some small enhancements for us, and those have come out of our requests. I'm not...
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Operations
The vendor’s QA or testing process before deployment is lacking. Things are simulated and not...
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Relationship
I might not go directly to the vendor, but Notable is known enough that I could talk to people on my...
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Loyalty, Product
Notable does all our precheck-in, insurance, and driver's license work, including co-pays and...
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Relationship
Overall, things are going well with Notable. We are in a good place. The product is good. We have a...
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Loyalty, Product
We are still trying to work through a couple of things. We have worked with Notable on integration,...
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Relationship
Notable is a firm that we partner with. Their team is amazing. We had some big issues, and the firm...
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Product
With another vendor's product, I can float and market my virtual experience. I can see a couple of...
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Loyalty, Product
From an end-user perspective, we have to go back to the vendor to modify things. However, the vendor...
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Product
The product works. We turn it on, and its bot does its thing. We get our file extracts. I don't...
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Relationship
Notable is very proactive, and our account manager is especially involved. I can call them at any...
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Relationship
Notable is a thought partner with us. I really like the fact that they don't come to us and say that...
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Value
Notable is an expensive solution, but we are getting a return on our investment from it.
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Operations
The vendor doesn't really train us on the product, and they don't seem to have any training for the...
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Product
Notable is making progress with integrations, and we have run into some barriers in terms of...
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Relationship
The system is very cutting edge. The vendor is constantly working on it, and I feel like they are...
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