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Notable Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
KLAS Associate Engagement Partner - Chandler Katschke
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Director

Notable is going through a business model transformation centered on enabling customers to build...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

In our work with Notable, we are explicitly going after areas where they have some adjacent...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Notable does not meet all our needs, but our needs are very ambitious and are not fully met by any...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

I don’t think Notable is right for every organization. But for organizations similar to ours with...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The biggest challenge for me when researching Notable was understanding the automation space itself....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Notable is a flexible and capable platform. I wish I had understood earlier that the automation...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Notable has a fee schedule of different costs, and as we use different things, we pay for them....

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Director

We're contracted with Notable for a multiyear contract. There's so much space in the market for all...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

The pricing is transparent for Notable, and at the end of the day, the ROI is there. For...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Notable has a good user experience. The patient-facing experience is strong.

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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Director

Notable has a good team, and we work really closely with that team more than any other vendor's...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We are live with some pretty basic functions with Notable, and some of the gaps have been...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Notable responds and escalates things. We're not happy with their responses. They are trying to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Notable has a good vision and road map. They have a great plan, but it's painful right now. We've...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

For my team, from superusers to end users, the Notable system is fine. We use Notable for training,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

When we started with Notable, they were a much smaller vendor and were very flexible and receptive....

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Director

Somebody new signing on with Notable right now probably would not have our same experience. We...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Because we're so far in, I would prefer to stay with Notable and use the new platform and make it...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Notable reallocated resources again because of their transition and growing pains, and we completely...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

When critical issues arise and direct contact is established, Notable is highly responsive and...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

If we could deploy things, I would rate Notable higher when it comes to meeting our needs. It is...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

Notable has not been fair and transparent with their pricing. Their product is overpriced.

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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VP/Other Executive

Notable does not have a formal training or certification program in place. Despite repeated...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I would probably give Notable a shot if I were a new client, but we started with them several years...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

We have been very satisfied all throughout our partnership. Notable is an agile, innovative partner...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CMIO

Notable used to be worth the initial investment, but now I am starting to think they rate low in...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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CMIO

Notable used to be very good at support, but then they moved to a ticketing system, and their...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CMIO

The good thing about the Notable system is that it doesn't really require any staff input....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CMIO

The Notable system is maybe part of our long-term plans. We may move to another system that Notable...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CMIO

We use Notable for preregistration. I would like to preregister a patient, but they have to check...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

Notable writes patient responses into the chart, lifting the burden off of providers and staff. One...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Since the COVID-19 pandemic, we do a lot more telehealth visits than we used to. And the challenge...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Notable is very agile. When the COVID-19 pandemic truly broke out, we were getting bombarded with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

A standout for Notable is the self-registration. For every scheduled visit in our outpatient...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CNO

The Notable team is responsive and collaborative. They have been an important part of transforming...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

With Notable, I can't really think of anything that I would want improved. I really like working...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CIO

We had started looking at using Notable's solution for some prior authorization automation, but they...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

Notable is great. I like that Notable is very focused on my customers, not on me. They want to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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