Notable Commentary
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Subject Expert
Kyle Chilton
Consultant
KLAS Consultant - Kyle Chilton
 
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User Commentary

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Analyst/Coordinator

Loyalty

We are looking at a patient-balance kind of messaging. I think Notable started talking about sending...

Feb 2024
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Analyst/Coordinator

Value

I wouldn’t buy the solution again at its current price point. I don't think we have gotten charged...

Feb 2024
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Analyst/Coordinator

Loyalty

The product is part of our long-term plans from what I hear from our leaders. From the big picture,...

Feb 2024
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Analyst/Coordinator

Culture

The vendor has done some small enhancements for us, and those have come out of our requests. I'm not...

Feb 2024
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Analyst/Coordinator

Operations

The vendor’s QA or testing process before deployment is lacking. Things are simulated and not...

Feb 2024
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Analyst/Coordinator

Relationship

I might not go directly to the vendor, but Notable is known enough that I could talk to people on my...

Feb 2024
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VP/Other Executive

Loyalty, Product

Notable does all our precheck-in, insurance, and driver's license work, including co-pays and...

Jan 2024
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VP/Other Executive

Relationship

Overall, things are going well with Notable. We are in a good place. The product is good. We have a...

Jan 2024
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VP/Other Executive

Loyalty, Product

We are still trying to work through a couple of things. We have worked with Notable on integration,...

Jan 2024
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VP/Other Executive

Relationship

Notable is a firm that we partner with. Their team is amazing. We had some big issues, and the firm...

Jan 2024
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VP/Other Executive

Product

With another vendor's product, I can float and market my virtual experience. I can see a couple of...

Jan 2024
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COO

Loyalty, Product

From an end-user perspective, we have to go back to the vendor to modify things. However, the vendor...

Jan 2024
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COO

Product

The product works. We turn it on, and its bot does its thing. We get our file extracts. I don't...

Jan 2024
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COO

Relationship

Notable is very proactive, and our account manager is especially involved. I can call them at any...

Jan 2024
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COO

Relationship

Notable is a thought partner with us. I really like the fact that they don't come to us and say that...

Jan 2024
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COO

Value

Notable is an expensive solution, but we are getting a return on our investment from it.

Jan 2024
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COO

Operations

The vendor doesn't really train us on the product, and they don't seem to have any training for the...

Jan 2024
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COO

Product

Notable is making progress with integrations, and we have run into some barriers in terms of...

Jan 2024
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COO

Relationship

The system is very cutting edge. The vendor is constantly working on it, and I feel like they are...

Jan 2024
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CMIO

Relationship

Working with Notable has been a good partnership for us. We have a really close working relationship...

Nov 2023
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CMIO

Product

There are areas where either Notable hasn’t developed functionality or functionality is not...

Nov 2023
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CMIO

Product

The product is cloud hosted, but it is not a traditional software suite as one would imagine. It is...

Nov 2023
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CMIO

Relationship

We have a two-person support team from Notable that is assigned to us specifically by name, and they...

Nov 2023
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Director

Relationship

The collaboration of Notable's service team is a big thing I like. The team comes to the table and...

Oct 2023
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VP/Other Executive

Culture, Value

There were some things that we originally received, such as added addendums, that were going to cost...

Oct 2023
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VP/Other Executive

Relationship

When we ask the vendor something, we get one answer from one person, but if we push, we get a...

Oct 2023
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VP/Other Executive

Loyalty, Value

Notable is overpriced, and the vendor knew that when they went into the market, but they had us....

Oct 2023
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VP/Other Executive

Relationship, Operations, Product

Notable does everything well. I have never met a group like them. Notable is the only vendor that...

Aug 2023
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VP/Other Executive

Product

I am unsure whether I would buy Notable's system again, mostly because our EMR isn't the most...

Aug 2023
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VP/Other Executive

Product, Value

I like how much time Notable Health saves for our staff members. The product has artificial...

Aug 2023
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VP/Other Executive

Relationship, Operations, Product

In an ideal world, Notable would do a better job of vetting EHRs on the system's front end to know...

Aug 2023
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VP/Other Executive

Product

The product provides a layer of interaction with the customer that doesn't require a portal login....

Jun 2023
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VP/Other Executive

Relationship, Value

Notable has a very clear focus on what they are trying to accomplish. They have a very high value...

Jun 2023
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VP/Other Executive

Relationship

Notable is still a start-up. I have a direct line to the provider’s executives if I need it, but...

Jun 2023
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VP/Other Executive

Loyalty, Product

Our EMR provides like-for-like functionalities. It is not easy to use or intuitive. Notable Health...

Mar 2023
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VP/Other Executive

Relationship

I could probably name Notable’s executive team. The support team is also pretty responsive.

Mar 2023
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Director

Relationship

The vendor is fair. We have had to renegotiate some things, and the vendor has been much more of a...

Mar 2023
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Director

Operations

Notable’s training is limited, but the training they do have is awesome.

Mar 2023
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Director

Product

The vendor comes on-site and does everything well. We have some wishes, and the product still falls...

Mar 2023
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