Notable Commentary
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Trey Dye
Research Director
KLAS Research Director - Trey Dye
 
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User Commentary

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Director

Product

Notable’s SMS texting capabilities are not two-way. I think Notable is working on that...

Apr 2025
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Director

Relationship, Product

Notable needs insurance measures, quicker response to issues, and better quality, audits,...

Apr 2025
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Director

Relationship, Product

Notable could improve their own internal resourcing to execute on things, setting expectations on...

Apr 2025
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Director

Product

We have been in contract for Notable's scheduling system for a few years, and we are still not live...

Apr 2025
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Director

Loyalty, Relationship

Notable is very aware of how frustrated we have been lately, and they are changing their model of...

Apr 2025
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Director

Relationship, Product

I don't know the intricacies of this, but it seems like a lot of Notable’s bottlenecks are on the...

Apr 2025
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Director

Relationship

Notable is a strong partner; there is a lot more engagement and involvement with their team on a...

Apr 2025
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Director

Product, Value

One of the best outcomes we have seen is digitizing consent forms. As part of intake, we have been...

Apr 2025
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Director

Relationship, Product

Notable’s entire foundation is AI based, so I would say their AI is above and beyond other vendors',...

Apr 2025
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Manager

Relationship, Product

We really need Notable to help with our growth, and they are just not there yet. There is some...

Apr 2025
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Manager

Relationship

Notable has agreed to work with us to figure out our issues. A lot of times what they have is not...

Apr 2025
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Manager

Relationship, Operations, Product

Notable keeps their promises most of the time, but some things that were supposed to be ready at...

Apr 2025
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Manager

Product

I like the Notable experience much better than our portal experience, and families do too once they...

Apr 2025
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Director

Product

We use Notable for virtual registration and intelligent clinical intake. It is the standard for...

Jan 2025
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Director

Relationship, Operations

Notable is not a young startup, but they act like a young startup. They have quality issues, control...

Jan 2025
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Director

Relationship

Notable is a good partner. Despite their disorganization and immaturity with their organizational...

Jan 2025
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Director

Loyalty, Operations

The vendor's training depends on the product that we are using. The vendor has a training program...

Jan 2025
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Director

Product

Notable has great reporting options. The vendor set up ROI metrics in the beginning, and they report...

Jan 2025
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Director

Relationship, Operations

Notable is really differentiated from other vendors in our space. They are honestly more of an...

Jan 2025
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Director

Relationship, Product

We've caught some issues before Notable has. With with that said, when we bring up issues, their...

Jan 2025
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VP/Other Executive

Relationship, Product

Notable keeps their promises as much as any vendor. They may shoot over their skis at the beginning...

Jan 2025
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VP/Other Executive

Culture, Value

Notable is just a lot of money. It is an expensive product, and it is getting more expensive the...

Jan 2025
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VP/Other Executive

Loyalty

Notable has learned a lot from us, just like we have worked with them and learned a lot. We forced...

Jan 2025
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VP/Other Executive

Relationship

Notable tries to let us know ahead of time on stuff. Their executives are in our faces all the time,...

Jan 2025
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VP/Other Executive

Loyalty, Relationship, Product

We are very pleased with Notable. Their product is good quality. I still think Notable is best in...

Jan 2025
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VP/Other Executive

Operations

We don't do a lot of training with Notable. We are working on getting training to become more...

Jan 2025
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Analyst/Coordinator

Operations

I would say Notable doesn’t keep all of their promises. The ones that stick out are the development...

Dec 2024
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Analyst/Coordinator

Relationship

I feel like the main functions of Notable work as expected. There have just been newer ideas that we...

Dec 2024
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Analyst/Coordinator

Relationship

We have a representative assigned to us, and they are very responsive. However, when going through...

Dec 2024
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Analyst/Coordinator

Value

Notable is pretty expensive, but I don't feel like I understand what other solutions would cost, so...

Dec 2024
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Analyst/Coordinator

Relationship

We are a small organization, so we don't always get attention from vendors, but Notable has worked...

Dec 2024
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Analyst/Coordinator

Product

As far as I know, there haven't been official upgrades, but Notable is continually making changes to...

Dec 2024
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Analyst/Coordinator

Operations

I just feel like the initial training from Notable wasn't robust. I think they may have been...

Dec 2024
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CMIO

Operations

Notable's training is for my team, and then we train our end users. They use a train-the-trainer...

Nov 2024
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CMIO

Loyalty, Product

Notable’s integration abilities are really the reason we are using the solution. We don't really...

Nov 2024
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CMIO

Relationship

With Notable, we have a core group of support people who are really implementation staff members who...

Nov 2024
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CMIO

Relationship

I can't think of any examples when Notable hasn't kept timelines. They tend to move pretty quickly....

Nov 2024
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Manager

Operations, Product

Notable had lots of training, and so far, the solution works as it should. The co-pay side is good,...

Oct 2024
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Manager

Relationship

I have only had to ask Notable support a couple of questions, and we have gotten answers pretty...

Oct 2024
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Manager

Product

A lot of people will utilize Notable's system to check in with their phones instead of going up to a...

Oct 2024
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