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nThrive Outsourced Coding Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Relationship
nThrive has become a partner with us. We have developed a relationship with nThrive that feels like...
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Manager
Tools and Methodology
nThrive does a good job of auditing and keeping track of coder quality on their side. We always feel...
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Director
Other Observations
I am on the fence about whether I would go with the vendor again if we had to start over. That would...
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Director
Relationship
nThrive has provided us with a few coders. We hear from their executives a bit more than some of the...
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Director
Tools and Methodology
It takes longer for nThrive to execute because they don't have an extra layer of help like some of...
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Director
ROI and Cost
With nThrive, we definitely have concerns about productivity and the quality of coding. We had...
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Director
People and Knowledge
We literally had to teach the vendor how to do something that they should have known how to do, and...
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Director
Project Results
The vendor’s turnaround time was good when we used them previously. They looked at their codes, and...
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Director
Tools and Methodology
I don't really know how many coders nThrive uses with us because the coders aren't on-site. The...
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Director
People and Knowledge
The productivity and turnaround times from nThrive are excellent. Our coding supervisor works very...
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Director
Relationship
I have a close relationship with the executive team. We have been with nThrive for a long time. One...
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Director
Sales and Contracting
nThrive seems to do things fairly. I haven't asked for anything unusual, so they haven't charged me...
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Manager
People and Knowledge
Our biggest issue with nThrive was the quality of the coders. Another issue was that the coders...
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Manager
Tools and Methodology
nThrive has more vacation days than we do. The company is closed on the day after Thanksgiving,...
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Director
People and Knowledge
The vendor has been with us through a couple of name changes and company changes. The vendor has...
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Director
Future Outlook
I don't know whether the vendor's coders are offshore. I think that we can choose whether they are...
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