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Robotic Process Automation (RPA)
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Mark Allphin
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KLAS Research Director - Mark Allphin
 
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User Commentary

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Director

Early on, there were some pain points that we really had to figure out before we got into stride in...

Jan 2021
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Director

Once we get a bot up and running and see what it is capable of in multiple systems, we really start...

Jan 2021
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Director

I am pleased with the service that we get and the results that we get in terms of the development...

Jan 2021
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CIO

Olive takes too long to implement things and do upgrades. Olive is very thorough. They pay a lot of...

Jan 2021
||
(0)
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CIO

The system isn't cheap, but Olive has been very fair with us in terms of negotiating with us as...

Jan 2021
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CIO

Once Olive gets things working, they work great. Olive's system is reducing the amount of FTE...

Jan 2021
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VP/Other Executive

Olive is a smart company, and they work hard for us. They have good people, and they are very...

Jan 2021
||
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VP/Other Executive

During our implementation, I was not satisfied with the timelines that Olive was giving us for the...

Jan 2021
||
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Manager

What we wanted to do with the system didn't really work. We tried to work through a lot of things,...

Jan 2021
||
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VP/Other Executive

Olive is a great company. Our experience with Olive has been kind of funky. I started working with...

Jan 2021
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VP/Other Executive

Olive is great at putting in resources and tackling things. They go all out. They don't try to cut...

Jan 2021
||
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VP/Other Executive

Olive is working on a tiny piece in one of our facilities. They do all the coding and charging. The...

Jan 2021
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VP/Other Executive

I have challenged Olive to work on building out some AI for us. They are doing a lot. Any good...

Jan 2021
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VP/Other Executive

Olive's concept is that they build software as a service. The team, or at least part of the team, is...

Jan 2021
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VP/Other Executive

In terms of proactive service, Olive deserves a middle score. Three hours after a report should be...

Dec 2020
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VP/Other Executive

If I say that I am going to do something, I do it. Olive took a couple of years to implement the...

Dec 2020
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VP/Other Executive

Since Olive's product has been live, it has been really helpful. It is pretty user friendly. We have...

Dec 2020
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VP/Other Executive

Olive really didn't demonstrate the product. We made things up as we went. In terms of new...

Dec 2020
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VP/Other Executive

I would buy our other solutions again. I am not sure about Olive's. My satisfaction with Olive is...

Dec 2020
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