Optimum Healthcare IT Go-Live Support Commentary

Filtered view: All

We have had other engagements with other firms where I have really struggled with some of the...

The account management from Optimum Healthcare IT was very good. They were very engaged. I would...

Optimum Healthcare IT knows Epic's foundation system. They don't necessarily know our culture or the...

Optimum Healthcare IT came on-site and immersed themselves in our culture and area instead of trying...

The expectation was for Optimum Healthcare IT to help us get all the trainers and end users trained...

Optimum Healthcare IT really does go out of their way; they try really hard. The way that our...

The biggest thing that stood out to me with Optimum Healthcare IT is that the firm's people were...

Contractors have gotten really creative and are able to work for multiple organizations at once...

I am very likely to recommend Optimum Healthcare IT. We were really happy with them. And the firm's...

We had access to people at the firm from the owner all the way down. That kind of access helps for...

We looked at our general go-live metrics, but we didn't feel like Optimum Healthcare IT drove those...

I didn't have a bad experience with Optimum Healthcare IT. They were about what I expected, maybe a...

We looked at another firm for our project, but Optimum Healthcare IT stood out as the best. They...

I have my own feelings about big firms versus smaller ones that offer a more intimate setting where...

Everyone from Optimum Healthcare IT that I interacted with had a good attitude and was willing to...

We had regular operational check-in calls throughout the go-live period. Also, the manager that we...

We are extremely satisfied with the staff and consultants from Optimum Healthcare IT. They attended...

Optimum Healthcare IT had excellent support throughout the entire period. This project was an...

While Optimum Healthcare IT was only contracted to provide support for so long after the go-live,...

During the planning phases, Optimum Healthcare IT asked the right questions to allow us to prepare...

There were times when we would tell Optimum Healthcare IT that certain individuals weren’t working...

Overall, Optimum Healthcare IT’s go-live support was strong. The work that they did was very...

We had negotiated a preferred rate with Optimum Healthcare IT, so they gave us a very strong rate if...