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User Commentary
Culture, Product
Cardiology Solutions is pretty straightforward, but there are certain features that the system just...
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Loyalty
Optum is not part of our long-term plans because they had a major data breach, and we have lost...
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Relationship
Getting support for echocardiograms after hours is particularly challenging with Optum. We have to...
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Relationship
When Optum does deploy solutions, they keep their promises on time, and they will send the right...
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Relationship
The support is better for Cardiology Solutions than for other solutions in my opinion. There is less...
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Product
Cardiology Solutions' interface can be a little clunky and difficult to navigate; it could be a...
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Relationship
The vendor has a pretty good community site, but sometimes we can't find stuff.
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Relationship
We don't have the same sort of support model with Change Healthcare as we do with other vendors....
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Loyalty, Product
Cardiology Solutions is a modern application with a lot of features that similar cardiology...
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Product
I like that Cardiology Solutions is web based. We can apply it to our visualization software...
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Loyalty, Product
I know there have been several updates to the system. Change Healthcare has made significant...
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Relationship
Change Healthcare has been pretty good with HL7 messages and things like that. They pride themselves...
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Relationship, Operations
We have been a longtime customer of Change Healthcare for radiology, but the cardiology side is a...
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Relationship
Change Healthcare acquired Cardiology Solutions, and there are still some staff members left from...
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Relationship, Product
There are times when I want to do something like get an interface modification in Cardiology...
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Culture, Relationship
For the most part, the support I receive from Change Healthcare is all under contract and...
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Relationship
The key to good support with Change Healthcare is to get somebody on the phone. When we call Change...
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Loyalty, Product
I'm not hearing any complaints about Cardiology Solutions. The system is a little clunky on our...
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Product
Some structured reports in Cardiology Solutions are automatically sent to the EHR, but there are few...
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Relationship, Operations
Change Healthcare is pretty soft on recommendations. Upgrades are recommended as we get closer to...
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Relationship
Change Healthcare’s web support is abysmal and highly fractured. We can expect a many-day delay when...
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Value
If we had to buy Cardiology Solutions again, we would find a more economical module. This solution...
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Relationship
Change Healthcare does not keep their promises to take our enhancements or listen to our issues and...
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Operations
The implementation was horrible. I think we got an implementation person that was super new, and...
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Relationship, Product
Just viewing things in Cardiology Solutions is easy, but if we are working in it every day, we...
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