Cardiology Solutions Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We will likely be moving off of Optum's software for all our imaging solutions. We could never get...
Login or Create an Account to see details.
Relationship, Product
Optum is behind on what they can do for cloud and other cardiology services. I think they are trying...
Login or Create an Account to see details.
Culture, Value
Optum is strict when it comes to charges. They provide support, but if we want to add anything new,...
Login or Create an Account to see details.
Relationship
Optum stays engaged and responsive. They were hit hard by a security incident, and since then, they...
Login or Create an Account to see details.
Product
Optum needs more redundancy and failover capabilities. That may mean adding load balancing or...
Login or Create an Account to see details.
Relationship, Operations
Optum proactively monitors and scans the system. The system is solid and very easy to use. Compared...
Login or Create an Account to see details.
Operations
There is no such thing as ongoing training with Optum. The initial training is fine, but ongoing...
Login or Create an Account to see details.
Product
We have wanted functional structured reporting for a very long time, and we still don't have that....
Login or Create an Account to see details.
Relationship, Operations, Product
Optum really needs to troubleshoot their upgrade processes and figure out how they can prevent...
Login or Create an Account to see details.
Product
In Cardiology Solutions, we can build out little templates. There are just some challenges with...
Login or Create an Account to see details.
Product
Once we got everything worked out, Cardiology Solutions worked fine. I have always thought that the...
Login or Create an Account to see details.
Product
With Epic, we have a dashboard with all our KPIs; we can see where we are compared to our goals....
Login or Create an Account to see details.
Relationship
Optum has a 24-hour support team, and that is great, but a lot of the time, they can't give us an...
Login or Create an Account to see details.
Relationship, Operations, Product
We have had issues with Optum every time we have done something with them, whether go-live...
Login or Create an Account to see details.
Loyalty
Our CIO wasn't too happy about the Change Healthcare cyberattack. We might move to another product...
Login or Create an Account to see details.
Product
The reporting in Cardiology Solutions is not the easiest to use. The analytics software for...
Login or Create an Account to see details.
Culture, Relationship
We work with people at Optum all over the board. We have regular meetings with their sales and...
Login or Create an Account to see details.
Product
We previously ran into problems with the reporting and some other functionalities in Cardiology...
Login or Create an Account to see details.
Product
Cardiology Solutions is pretty easy to use. Building reports is easier now with their updated...
Login or Create an Account to see details.
Loyalty
We have Change Healthcare for cardiology currently. We are planning to replace them. The vendor...
Login or Create an Account to see details.
Product
Cardiology Solutions is not very intuitive for back-end work. There are glitches, and things do not...
Login or Create an Account to see details.
Value
Cardiology Solutions is very expensive, and I don't know that we actually get all of our money's...
Login or Create an Account to see details.
Product
We like the fact that with Cardiology Solutions, we have one software solution that handles multiple...
Login or Create an Account to see details.
Product
Cardiology Solutions meets our needs because we use Optum for both cardiology and radiology. Having...
Login or Create an Account to see details.
Operations
Training is available from Optum if we seek it out.
Login or Create an Account to see details.
Relationship
Optum subject matter experts are really good, and we can escalate things if we need to, but they...
Login or Create an Account to see details.
Loyalty, Product
Cardiology Solutions is antiquated. Optum tells organizations that they put a lot of money into...
Login or Create an Account to see details.
Product
The challenge with integration is with third-party vendors. We are transitioning our nuclear reading...
Login or Create an Account to see details.
Operations
In terms of Optum's training, there is no ongoing refresher. If there is a new product and a new...
Login or Create an Account to see details.
Product
I don't hear a lot of negative feedback about Cardiology Solutions. I think there are things that...
Login or Create an Account to see details.
Relationship
The only thing I can say about Optum is that, with the changes that have been made with the sale of...
Login or Create an Account to see details.
Product
We combined our clinical subspecialties. In our EP lab and module, there are functions that were...
Login or Create an Account to see details.
Product
With Cardiology Solutions, it is a little bit difficult to integrate, specifically when we are...
Login or Create an Account to see details.
Relationship
Optum’s support people have been very quick to resolve my issues. Overall, we are happy with them.
Login or Create an Account to see details.
Relationship
Optum is proactive. They are good at providing updates and are constantly reaching out via email.
Login or Create an Account to see details.
Relationship
Optum’s support is good. When we call them, we get a live person right away, and that is very good....
Login or Create an Account to see details.
Relationship
I would knock Optum’s support score down a notch because depending on what we need, they sometimes...
Login or Create an Account to see details.
Loyalty, Product
Change Healthcare, or Optum, started out as McKesson. The vendor has made a lot of advancements in...
Login or Create an Account to see details.
Culture, Relationship
We were contacted by Optum because we are on an older version of Cardiology Solutions. They have a...
Login or Create an Account to see details.
Loyalty
I would buy Cardiology Solutions again. It is Optum’s biggest strength. The application stands on...
Login or Create an Account to see details.
Relationship
Large organizations should have their own support folks who handle the issues that we see instead of...
Login or Create an Account to see details.
Relationship, Product, Value
From a security perspective, Optum includes a lot of additional software that is required for...
Login or Create an Account to see details.
Relationship
Optum has a service that continually monitors the system. That is beneficial when it comes to...
Login or Create an Account to see details.
Relationship, Operations, Product
We have had a lot of problems with the system since our implementation, and it has been difficult...
Login or Create an Account to see details.
Product, Value
I have had the opportunity to recommend a product, and I have not recommended Cardiology Solutions....
Login or Create an Account to see details.
Relationship, Operations
Optum could have more knowledgeable first-line staff members. There are a lot of situations where...
Login or Create an Account to see details.
Loyalty
We have had some challenges with Optum in the cardiology space. Optum is working with us now, and we...
Login or Create an Account to see details.
Product, Value
In general, Optum could improve Cardiology Solutions with the ease of use in accessing a search for...
Login or Create an Account to see details.
Operations
Optum is more reactive than they are proactive. I haven't seen much proactiveness from Optum. We did...
Login or Create an Account to see details.
Product, Value
I would not buy Cardiology Solutions again. Comparing Cardiology Solutions to our former solution,...
Login or Create an Account to see details.
Product
I am not sure I could pinpoint something that Cardiology Solutions does really well per se. It gets...
Login or Create an Account to see details.
Operations
I would highlight Optum’s implementation team training and the integration in Cardiology Solutions....
Login or Create an Account to see details.
Relationship
Optum has a smaller support team for Cardiology Solutions. They are really good at support. Optum...
Login or Create an Account to see details.
Loyalty, Relationship
Optum has gotten past their cyberattack issue. The vendor has almost completely recovered from it....
Login or Create an Account to see details.
Operations, Product
I would say the product is not super speedy in terms of getting the newest technology. That isn't...
Login or Create an Account to see details.
Loyalty
We may be consolidating our cardiology and hemo solutions since we have three different vendors. We...
Login or Create an Account to see details.
Product
We have not seen a lot of new technology and not a lot of new delivery since Optum took over and...
Login or Create an Account to see details.
​
Featured Report
Preferences