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Optum360 End-to-End Revenue Cycle Outsourcing Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

Relationship, Operations

Optum’s performance has deteriorated recently. We have had issues with Optum in the past when they...

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Mar 2026

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CFO

Relationship

Things are going really well with Optum. As in any relationship, we have had our share of things...

Unrated
May 2025

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CFO

Relationship

We have set the bar pretty high in terms of what we are expecting from Optum, so I wouldn’t say they...

Unrated
May 2025

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CFO

Relationship, Value

One of the things we learned from other people we talked to is that if we set up the contract so...

Unrated
May 2025

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CFO

Relationship, Services

We talked to a lot of other people who had done transactions with Optum either successfully or...

Unrated
May 2025

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CFO

Loyalty

One of the big questions is how all the turmoil in our country and in the broader Optum world is...

Unrated
May 2025

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CFO

Relationship

I have been very impressed with the staff from Optum. Even in areas where we have had a changeover...

Unrated
May 2025

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CFO

Loyalty, Operations

The premise that we can do things at a worldwide scale in partnership with Optum is still very true....

Unrated
May 2025

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CFO

Services, Value

We have kept our A/R days good, and we have stayed pretty consistent before and after using Optum....

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May 2025

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