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Optum360 End-to-End Revenue Cycle Outsourcing Commentary
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Mollie Hunt
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End-to-End Revenue Cycle Outsourcing 2023: Pursuing Financial and Staffing Stability
End-to-End Revenue Cycle Outsourcing 2023:
Pursuing Financial and Staffing Stability
September 2023
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Commentary Summary

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Neither
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Negative
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User Commentary

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Manager

Relationship

Optum is not proactive. We had claim files failing for a long time in a specific area. It wasn't...

Jun 2024
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VP/Other Executive

Loyalty, Relationship

Optum just announced a reorganization, and I am trying to understand what type of assets they are...

May 2024
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VP/Other Executive

Services, Value

Optum is doing well for us on prime metrics around cash collection, A/R days, and denials rate. We...

May 2024
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VP/Other Executive

Relationship

Optum’s job is to navigate Optum for us, but sometimes we need to navigate Optum as well. That can...

May 2024
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VP/Other Executive

Services

I love the concept of what Optum is doing, and other organizations should jump in and try to do what...

May 2024
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VP/Other Executive

Loyalty, Relationship

The Change Healthcare cyberattack affected us greatly. We process 100% of our claims through Change...

May 2024
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VP/Other Executive

Loyalty, Relationship

I have gone from extremely optimistic to somewhat pessimistic about the future with Optum. The...

May 2024
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CIO

Relationship

Our number-one denials company is affiliated with Optum, and Optum hasn’t improved any of the things...

Feb 2024
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CIO

Relationship, Services

Our performance has been pretty much the same since engaging with Optum, but it has required a lot...

Feb 2024
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CIO

Loyalty, Relationship, Value

Optum has committed to programs, and they seem sincerely interested in making them successful. They...

Feb 2024
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