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PowerChart Oncology
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Director

Service and Support

We have had turnover with Oracle Health, and that has just really stalled our progress. That also...

Mar 2023
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Director

Service and Support

The benefit of Oracle Health is that they are very receptive to customization. We probably request...

Mar 2023
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Director

Relationship

Oracle’s acquisition of Cerner has been invisible. There has been no change yet at all. Maybe there...

Mar 2023
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Director

Relationship

We had some issues with the implementation when we went live with PowerChart Oncology years ago, but...

Mar 2023
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Director

Implementation and Training

If there is an upgrade with PowerChart Oncology, we get email after email, and there really aren’t...

Mar 2023
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Director

Other Observations & Comments

With Oracle Health, there are so many different ways to do things, and they try to customize and...

Mar 2023
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Director

Other Observations & Comments

Oracle Health is really trying to improve their support, but they haven't produced any outcomes yet.

Mar 2023
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Director

Other Observations & Comments

I have recommended PowerChart Oncology in the past, but with Cerner and Oracle, we are in the...

Mar 2023
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Nurse

Functionality and Upgrades

I would tell others that PowerChart Oncology is very beneficial. All of the information in the...

Dec 2022
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Manager

Service and Support

I don’t know what Cerner promised us, but I would expect them to be able to answer what their...

Dec 2022
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Manager

Service and Support

There are a lot of enhancements we have requested from Cerner to make PowerChart Oncology work...

Dec 2022
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Manager

Future Outlook

If something is not getting taken care of, we can escalate things to the Cerner executives. I am not...

Dec 2022
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Manager

Implementation and Training

Cerner did give us consultants during our PowerChart Oncology implementation, but the product was so...

Dec 2022
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Manager

Functionality and Upgrades

For the most part, PowerChart Oncology does what the vendor said it would do, but there are some...

Dec 2022
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Manager

Other Observations & Comments

Our organization is very large and has a lot of needs. Cerner meets a lot of our needs but not all...

Nov 2022
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Manager

Service and Support

Lately, Cerner's support time frame has been really slow. I just recently got an answer back from an...

Nov 2022
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Manager

Other Observations & Comments

PowerChart Oncology is easy to use if end users are aware of Cerner because the product's...

Nov 2022
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Manager

Implementation and Training

The folks we worked with at the upgrade center were fine. When we did the most recent solution...

Nov 2022
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Manager

Interfacing and Integration

PowerChart Oncology combines all of the best parts of Cerner's products into one solution to provide...

Nov 2022
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Manager

Interfacing and Integration

The regimen functionality and the oncology flow sheet elements of PowerChart Oncology are far above...

Aug 2022
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Manager

Functionality and Upgrades

I would like to see a more user-friendly version of AJCC staging in the product. The AJCC staging...

Aug 2022
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Manager

ROI / Cost

The vendor avoids charging for every little thing. We have service contracts, so those pretty much...

Aug 2022
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Manager

Functionality and Upgrades

A lot of times, we have to fix kinks when we get upgrades.

Aug 2022
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Analyst/Coordinator

Functionality and Upgrades

PowerChart Oncology works for the users, and they like it. Everything seems straightforward. It is...

Jul 2022
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Analyst/Coordinator

Functionality and Upgrades

Cerner has had some issues. Cerner broke a couple of things as they put an upgrade in, so that...

Jul 2022
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Analyst/Coordinator

Service and Support

I hate Cerner’s web support. It is not easy to enter tickets. All the things the support staff asks...

Jul 2022
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Analyst/Coordinator

Relationship

I work with Cerner when I have a problem and, for the most part, they are responsive in helping me....

Jul 2022
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Analyst/Coordinator

Implementation and Training

I have recently taken a couple of training classes, and they have been very good. I have been...

Jul 2022
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Analyst/Coordinator

Service and Support

When I think about a vendor being proactive in their service, I think that the vendor would be...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

Time is money, and I spend a lot of time investigating and building things in PowerChart Oncology....

Jun 2022
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Analyst/Coordinator

Other Observations & Comments

Cerner sends out flashes, and those can indicate something like patient safety issues.

Jun 2022
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Manager

Functionality and Upgrades

Some of the upgrades break things. It is hard to tell whether that happens because we customized...

Jun 2022
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Manager

Other Observations & Comments

I have worked with Cerner for most of my professional career, so a lot of times during the training,...

Jun 2022
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Manager

Interfacing and Integration

There sometimes seems to be issues with the way PowerChart Oncology talks with our software. I wish...

Jun 2022
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Manager

Service and Support

The support we get depends on who we get. I don't know whether we have moved away in the past few...

Jun 2022
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Manager

ROI / Cost

The data collection and the tangible outcomes we have seen with the system have been pretty good.

Jun 2022
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Manager

Functionality and Upgrades

There are some things with integration that we still haven't worked out with PowerChart Oncology....

Jun 2022
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Manager

Implementation and Training

I was told by Cerner's trainers that I wasn't going to get what I wanted. The vendor's trainers...

Jun 2022
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Manager

Functionality and Upgrades

Cerner needs to improve the reporting in PowerChart Oncology. The vendor has assured me the reports...

Jun 2022
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Manager

Service and Support

Cerner's support people are pretty good. Sometimes the support people don't answer our questions or...

Jun 2022
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Manager

Functionality and Upgrades

The main thing I like about PowerChart Oncology is that we don't have to go back and forth to...

Jun 2022
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