Oxford Global Resources HIM Outsourced Coding
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Subject Expert
Gordon Bishop
Sales & Research Director
KLAS Sales & Research Director - Gordon Bishop
 
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Director

Other Observations

We have to do some training with Oxford Global Resources' coders, and we do audit them. That is...

Jan 2023
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Director

Relationship

We have not had much turnover with our coders. The turnover that we have had has not been because of...

Jan 2023
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Director

Project Results

We were able to partner with Oxford Global Resources to fill a vacancy with a temporary to permanent...

Jan 2023
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Director

People and Knowledge

The coders from Oxford Global Resources have been here long term. None of the coders have left...

Jan 2023
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Director

ROI and Cost

I haven't seen anything off the wall with pricing. We had a couple of issues with charges for...

Jan 2023
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Director

Relationship

Oxford Global Resources is attentive. They have productivity standards, but if a coder is not...

Jan 2023
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Director

Tools and Methodology

I would like to see more timely feedback on audits. When Oxford Global Resources does their internal...

Jan 2023
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Director

People and Knowledge

Oxford Global Resources has done very well for us. The quality of the coders' work is very good, and...

Dec 2022
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Director

Relationship

Oxford Global Resources communicates if we have any issues, concerns, or questions about coding,...

Dec 2022
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Director

Tools and Methodology

We randomly look at accounts just to make sure everything is in line, but Oxford Global Resources...

Dec 2022
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VP/Other Executive

People and Knowledge

Most of the Oxford Global Resources coders do not work out, and that is problematic. What the firm...

Dec 2022
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VP/Other Executive

Relationship

A big issue we have with Oxford Global Resources is cutting coders sooner than later if it is clear...

Dec 2022
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VP/Other Executive

Relationship

We have regular meetings with Oxford Global Resources, whereas some vendors constantly don’t show or...

Dec 2022
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VP/Other Executive

Tools and Methodology

We manage the people, but we think Oxford Global Resources should manage people. The coders we have...

Dec 2022
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Director

People and Knowledge

We are losing coders often. Oxford Global Resources is quick to offer replacements, but we are...

Dec 2022
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Director

People and Knowledge

I don't interact with the executive leadership team. The people I work with at the firm are able to...

Dec 2022
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Director

Project Results

I see outcomes. I meet with Oxford Global Resources regularly, and we see the dollar spend, quality...

Dec 2022
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Manager

People and Knowledge

We deal with Oxford Global Resources' upper management often, and they can always help us.

Nov 2022
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Manager

People and Knowledge

We had a couple of coders from Oxford Global Resources who were on the impatient side and were a...

Nov 2022
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Manager

Relationship

We have an open-ended relationship with the firm. We don't need a minimum of hours or charts; we can...

Nov 2022
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Director

Relationship

The group we now have from Oxford Global Resources is really good. There are a bunch of strong...

Nov 2022
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Director

People and Knowledge

The quality of Oxford Global Resources' coders has gotten significantly better. In the beginning, we...

Nov 2022
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Director

ROI and Cost

The firm has been really good with their pricing, and they have kept it the same for quite a while.

Nov 2022
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Analyst/Coordinator

People and Knowledge

I don’t like to babysit coders, so it is good that I do very little babysitting with this company....

Oct 2022
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Analyst/Coordinator

Tools and Methodology

I would tell the firm that it would be great for them to provide full-time consultants to us. I know...

Oct 2022
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Director

Relationship

If I call Oxford Global Resources and say that I need a short-term contract to cover somebody who is...

Jun 2022
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Director

Sales and Contracting

There are some issues with some Oxford Global Resources' invoices. That is my one negative with the...

Jun 2022
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Director

People and Knowledge

I tell Oxford Global Resources exactly what I am looking for and what charts I need to have coded. I...

Jun 2022
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Director

Relationship

I have a point of contact within Oxford Global Resources, and I get very personal attention from...

Jun 2022
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Director

Lessons Learned

Whoever is using Oxford Global Resources has to be on top of the people they are using. I have some...

Jun 2022
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Manager

People and Knowledge

Oxford Global Resources has better resources than we do for coding.

Jun 2022
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Director

Relationship

There have been some situations where I have had to reach out to Oxford Global Resources because...

Jun 2022
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Director

People and Knowledge

The quality of Oxford Global Resources' coders is pretty good. Everybody is trying to meet a...

Jun 2022
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Director

People and Knowledge

Overall, we get good service from Oxford Global Resources. The remote coders assigned to our account...

Jun 2022
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Manager

Relationship

Oxford Global Resources is a great company to work with. Their recruiters and auditing team are very...

Jun 2022
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Manager

Project Results

Most of the time, Oxford Global Resources is on top of things, but we previously onboarded more than...

Jun 2022
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Director

People and Knowledge

Oxford Global Resources has good coding quality, and we have an excellent relationship. The firm is...

May 2022
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Director

Other Observations

If we were unhappy with something, we would address it right away. The only issue for us is that...

May 2022
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Manager

People and Knowledge

We had an issue where we were being charged for training the firm's staff, and that is something we...

May 2022
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Manager

People and Knowledge

Oxford Global Resources has very long-term, committed workers assigned to us who have been with us...

May 2022
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Manager

Project Results

I would like for Oxford Global Resources to have fewer mistakes on their invoices.

May 2022
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