Oxford Global Resources HIM Outsourced Coding Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 10:27:21 PM and Model.EvProductId = 80983

Commentary Summary

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User Commentary

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Director

Tools and Methodology

Oxford Global Resources' coders are excellent when it comes to their work ethic and the coding...

Oct 2020
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Director

Tools and Methodology

Oxford Global Resources is good, and I like working with them. When there is an issue or I have a...

Oct 2020
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Director

People and Knowledge

We use Oxford Global Resources when we have coding projects and need agency coders because we don’t...

Oct 2020
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Director

People and Knowledge

I would like to see Oxford Global Resources’ auditors do better. Sometimes they are not auditing...

Oct 2020
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Manager

People and Knowledge

Oxford Global Resources is very organized. They provide a monthly calendar ahead of the month, and...

Sep 2020
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Manager

Lessons Learned

Oxford Global Resources' invoices aren't perfect, but they are very close. Oxford Global Resources...

Sep 2020
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Manager

ROI and Cost

Oxford Global Resources doesn't avoid charging us for every little thing. I am a little perturbed by...

Sep 2020
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Director

Tools and Methodology

The vendor consistently exceeds our expectations. We are really pleased with them. The staff and...

Jun 2020
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Director

Tools and Methodology

Oxford Global Resources' strategic ability is very good. We had to talk to the bosses about certain...

Jun 2020
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Director

Tools and Methodology

We have received our money's worth for the vendor's services. I would always recommend the vendor to...

Jun 2020
 Helpful

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Director

Tools and Methodology

During the COVID-19 crisis, we sent our internal coders home and maintained our workflow as needed....

Jun 2020
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Manager

Project Results

The vendor is doing a great job. I really don’t have to think about anything with them. I give them...

Jun 2020
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Director

Relationship

The partnership is a little fractured right now. I would not use the vendor again; I am looking at...

Mar 2020
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Director

People and Knowledge

To help the vendor out a bit, I would recommend that they look for people who have a little more...

Mar 2020
 Helpful

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Director

Project Results

The vendor has turned a corner, and not for the better. The long-term people we have been using and...

Mar 2020
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Director

People and Knowledge

I have had some billing issues. The vendor is charging for some things that I am questioning. As...

Mar 2020
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Director

Other Observations

The vendor is pretty hands off. After we get somebody, the way we manage that person is up to us,...

Mar 2020
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Director

Other Observations

Everybody wants to code a record, and that is fantastic. But there are follow-up things that need to...

Mar 2020
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Director

Relationship

I don't have a problem getting executive involvement. I ended up having to escalate some of our...

Mar 2020
 Helpful

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Director

Project Results

Later in the game, we discovered some significant issues with Oxford Global Resources. I was very...

Mar 2020
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Director

Tools and Methodology

Oxford Global Resources was very attentive to some issues that we found, and they worked quickly to...

Mar 2020
 Helpful

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Analyst/Coordinator

Relationship

I would buy the vendor’s service again or at least recommend them to peers in the industry. The...

Mar 2020
 Helpful

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Analyst/Coordinator

Relationship

Everything boils down to caring. If a company cares about their relationship with us, then they are...

Mar 2020
 Helpful

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Analyst/Coordinator

People and Knowledge

We have been very lucky with Oxford Global Resources. We have had a few vendor representatives since...

Mar 2020
 Helpful

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Analyst/Coordinator

Tools and Methodology

We often have to train the vendor coders. Our quality improvement team and even managers are doing...

Mar 2020
 Helpful

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Analyst/Coordinator

Relationship

Communication with the vendor is the most important thing, followed by quality and auditing. The...

Mar 2020
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Analyst/Coordinator

Relationship

My vendor contact is the only person from the vendor that I work with, and that person is...

Mar 2020
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Analyst/Coordinator

Relationship

When the vendor had more coders at our facility, things were great. We currently have another vendor...

Mar 2020
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