Parallon Extended Business Office Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

Relationship

Parallon is an excellent partner to us.

Dec 2023
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VP/Other Executive

Relationship

As Parallon has changed their business model, we have seen a deterioration in results and outcomes...

Nov 2023
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Director

Relationship, Value

As much as I wouldn't want to buy Parallon's services again, we would purchase their services again....

Nov 2023
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Director

Relationship, Services

Parallon is somewhat flexible. But compared to how I feel with other firms, I struggle with the fact...

Nov 2023
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Director

Relationship, Services

Parallon is a great partner. Parallon does one area of our collections. Because of our volume,...

Nov 2023
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Director

Relationship, Services

Parallon is not helping us strategically. I have to ask questions of Parallon and follow up on the...

Nov 2023
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Manager

Relationship

I don’t like the way that Parallon treats their clients. The firm took away the employees who were...

Nov 2023
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Manager

Relationship

One reason that Parallon is not meeting expectations is that they don’t have all the details of what...

Nov 2023
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Manager

Value

Parallon did a lot of the analysis for what they would have in their staffing, and our volumes are...

Nov 2023
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Manager

Relationship

Parallon wanted to take the lead on certain things, but when it came to other things, they looked...

Nov 2023
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Manager

Relationship, Services

There are no imminent issues in terms of making a change away from Parallon. Making a change is a...

Nov 2023
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Manager

Relationship, Services

When it comes to secondary collections, Parallon has always been proactive with their information,...

Jul 2023
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Manager

Relationship, Services

I feel like Parallon goes above and beyond. If a claim is not paid according to the fee schedule,...

Jul 2023
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Manager

Relationship

We have close contact with Parallon, and we have regular meetings where we go over everything. If...

Jul 2023
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