Filters
Parallon Extended Business Office Commentary
Filtered view: All
Subject Expert
Brittani Oliver
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The firm is very good at what they do, and everybody who works for them comes up through hospital...
Parallon’s solutions are great, and I feel like every time we meet with them, they devote time to...
Parallon has great staff. When they bring folks in, they are experienced. They don’t bring people in...
The firm’s communication, updates, strategy, and solutions are great. They identify opportunities...
Commentary Summary
Comment Type Breakout