PaxeraUltima Comments

 

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Current Time Inside Cache Tag Helper: 9/30/2020 9:37:46 AM and Model.EvProductId = 192130

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Analyst/Coordinator

Functionality and Upgrades

We primarily use PaxeraUltima for our clinics that have x-rays. We have been happy with...

Sep 2020
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Analyst/Coordinator

Interfacing and Integration

We have had a hard time interfacing PaxeraUltima with our EMR. I am not sure whether the problem is...

Sep 2020
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Analyst/Coordinator

Service and Support

We seem to get good support whenever we need it, but sometimes, there is a lot of going back and...

Sep 2020
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Director

Functionality and Upgrades

So far, things with PaxeraHealth have been good. The system is pretty simple. We haven't really...

May 2020
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Director

Other Observations & Comments

The training from the vendor is okay. We don't get our support directly from PaxeraHealth; we get it...

May 2020
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Director

ROI / Cost (care and feeding)

I don't think the vendor nickel-and-dimes us. We have a service contract. I like that the product is...

May 2020
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Manager

Functionality and Upgrades

The system's ease of use is definitely a favorable point. The system is very easy and...

Jan 2020
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Manager

ROI / Cost (care and feeding)

The vendor is very good about not charging for every little thing. For instance, when something went...

Jan 2020
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Manager

Implementation and Training

We are in the process of moving to a new EMR, and we have been informed that PaxeraUltima is able to...

Jan 2020
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Manager

Functionality and Upgrades

I would rate the solution highly for delivering new technology. We are in the process of upgrading...

Jan 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

We definitely receive our money's worth. I am very likely to recommend the solution to others. The...

Jan 2020
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Manager

Relationship

I can't say enough about the system's ease of use. We transitioned from the old way to the digital...

Jan 2020
 Helpful

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Manager

Functionality and Upgrades

One feature I really want to have is archiving old images and old data. I don’t have an option like...

Dec 2019
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Manager

Technology

The integration was done by the PaxeraHealth team. I like the system. It works, and I don’t have any...

Dec 2019
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Manager

Functionality and Upgrades

I haven’t gotten any updates on the system since the beginning, and that was several years ago. I...

Dec 2019
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Manager

Service and Support

I don’t really have support. I was having a problem trying to get license activation, and the vendor...

Dec 2019
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Director

Service and Support

The ease of use is excellent. It is very easy to understand. The support that we get is really good,...

Nov 2019
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Director

Implementation and Training

We do most of our own training. PaxeraHealth trains other folks, but their training is just not very...

Nov 2019
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Manager

Functionality and Upgrades

PaxeraUltima does everything we need it to do.

Nov 2019
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Manager

Interfacing and Integration

Integration between PaxeraUltima and our EHR has been ongoing for some time. It has been a pretty...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

We have had only one upgrade since we installed the system, so I think that the product could be...

Nov 2019
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Manager

Relationship

I have never been contacted for some proactive issue. I don't get much communication from...

Nov 2019
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Manager

Relationship

There is involvement from the upper executive management team. The members of that team respond...

Nov 2019
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Manager

ROI / Cost (care and feeding)

PaxeraHealth does not nickel-and-dime. We are treated fairly. When we run out of licenses for the...

Nov 2019
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Manager

Service and Support

The quality of PaxeraHealth's support is okay. Sometimes the support people take over, and that...

Nov 2019
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Manager

Functionality and Upgrades

PaxeraUltima is a pretty steady program, and that is important. It doesn't have major issues. There...

Nov 2019
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Manager

Functionality and Upgrades

The biggest thing I like about the system is the ease of use for end users. Not having a bunch of...

Oct 2019
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Manager

Relationship

PaxeraHealth’s support has definitely gotten a lot better since we signed on with them. The initial...

Oct 2019
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Manager

Functionality and Upgrades

I would like to see some of the workflows change. There are a couple of workflows within the program...

Oct 2019
 Helpful

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Director

Other Observations & Comments

The support from PaxeraHealth is pretty good. Sometimes our whole system goes down. When I call,...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

We had a lot of issues with upgrading the PaxeraUltima client when we were trying to get the system...

Dec 2018
 Helpful

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Director

Service and Support

We like the usability of PaxeraUltima, and we like the vendor's service. Whenever we have problems,...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

We sometimes have trouble with images linking together. I would like for PaxeraHealth to improve the...

Nov 2018
 Helpful

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Director

Service and Support

We like how PaxeraUltima is easy to use. We have recommended the system to other organizations, and...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

The only problem we had was that after an upgrade, the system stopped working. That affected our...

Nov 2018
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Manager

Functionality and Upgrades

We are very happy with PaxeraUltima. We push quite a few exams through the system, and it continues...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

I like the ease of use of PaxeraUltima. The only problem we had occurred after an upgrade. We...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

Overall, PaxeraUltima is pretty good. My favorite part of the system is the ease of use. The system...

Nov 2018
 Helpful

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Director

Functionality and Upgrades

PaxeraUltima is good and easy to use. We have had it for many years, so our staff members are very...

Oct 2018
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Director

Service and Support

The support isn't good at all. PaxeraHealth came here when we had a problem. They couldn't solve it,...

Oct 2018
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Manager

Service and Support

I don’t have any complaints or big concerns with PaxeraUltima. We have only had a few issues so far,...

Oct 2018
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Manager

Functionality and Upgrades

PaxeraUltima is easy for us to maintain and fix. Most of our issues are small and can be managed on...

Oct 2018
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Manager

ROI / Cost (care and feeding)

The only bad thing about PaxeraUltima is that we can’t upgrade the software because the upgrade is...

Oct 2018
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Manager

Service and Support

We had a lot of issues. The system wouldn’t load images and would get stuck at a certain percent....

Sep 2018
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Manager

Functionality and Upgrades

We will stick with PaxeraUltima for now because we are invested in it. It has been getting better,...

Sep 2018
 Helpful

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Manager

Service and Support

Our problems with PaxeraUltima eventually get fixed, but nothing is urgent. I have to keep sending...

Sep 2018
 Helpful

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Manager

Service and Support

We push images with PaxeraUltima to the PACS, and the physicians are able to view the images on most...

Sep 2018
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Manager

Sales and Contracting

I would recommend that providers make sure they have plenty of user licenses for PaxeraUltima. If we...

Sep 2018
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Physician

Technology

PaxeraUltima doesn't crash, and we don’t have any issues with the connectivity between our satellite...

Sep 2018
 Helpful

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Physician

Service and Support

PaxeraUltima is geared toward a hospital setting. It has so much more than what we need. Every time...

Sep 2018
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Physician

Implementation and Training

PaxeraHealth was awesome during the migration. They did fine. They did the migration over several...

Sep 2018
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Physician

Functionality and Upgrades

Once users figure out PaxeraUltima, it is easy to use. It isn't the easiest system to learn in the...

Sep 2018
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Physician

Implementation and Training

PaxeraHealth’s training was great. They had two people come on-site for a week to get us to where we...

Sep 2018
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Physician

Implementation and Training

We had some issues with the integration. It was a little more in depth than what everyone was...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

PaxeraUltima meets our needs. The images have a very good resolution and high quality. The system is...

Sep 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

I would like the bidirectional interface that integrates with the EMR to be cheaper. It would be...

Sep 2018
 Helpful

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Manager

Functionality and Upgrades

I am pretty happy with PaxeraUltima. The ease of use and overall quality are what I most like about...

Aug 2018
 Helpful

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Manager

Functionality and Upgrades

We expected PaxeraUltima to give us plenty of functionality. The system can use any HTML5 browser,...

Jul 2018
 Helpful

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Manager

Future Outlook

PaxeraHealth was much smaller when we started working with them. They didn't fully understand the...

Jul 2018
 Helpful

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Manager

Service and Support

We worked with PaxeraHealth for our data migration. They agreed to make sure everything converted...

Jul 2018
 Helpful

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Manager

Other Observations & Comments

We aren't sure that having a third party for data migration would be helpful; we would have too many...

Jul 2018
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

We chose PaxeraUltima because our old solution was reaching the end of its life. We are a standalone...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

PaxeraUltima can run on one server. Our old system required us to run two servers to get the same...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

We have a lot of functionality in PaxeraUltima. It is great. The vendor continues to add...

Jul 2018
 Helpful

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Manager

Relationship

We were able to talk to PaxeraHealth's executives about data migration, upgrade questions, and...

Jul 2018
 Helpful

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Manager

Win/Loss - Why they were selected (by current clients)

We aren't even fully utilizing all the features in the system, but the core features are the reason...

Jul 2018
 Helpful

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Manager

Service and Support

The vendor's support has improved, and their new CTO has really helped. PaxeraHealth's support...

Jul 2018
 Helpful

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Manager

Functionality and Upgrades

We use PaxeraUltima as a research tool. It has a nice web interface, so we can access our images in...

Jun 2018
 Helpful

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Manager

Service and Support

PaxeraHealth is engaged with us. We occasionally have issues with things not appearing properly in...

Jun 2018
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Manager

Technology

PaxeraHealth's web viewer is good, but it does have some limitations. A native program could run...

Jun 2018
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Manager

Functionality and Upgrades

We have had a good experience with PaxeraUltima. I like the flexibility of the system. Right now, I...

Jun 2018
 Helpful

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Manager

Service and Support

The support for PaxeraUltima is very good. We can call PaxeraHealth, or we can even get online and...

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

I would like to see more administrator features in PaxeraUltima. That would be nice. It would be...

Jun 2018
 Helpful

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Manager

Service and Support

Very rarely do we have to call for support. We can generally figure things out ourselves. But if we...

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

I have reached out to the PaxeraHealth executives once, and they took a couple of days to get back...

Jun 2018
 Helpful

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Manager

Functionality and Upgrades

We have had some glitches with PaxeraUltima. For example, if we send an image over, the orientation...

Jun 2018
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Manager

Functionality and Upgrades

The best thing about PaxeraUltima is that it is fairly easy to use. The processes for transferring...

Jun 2018
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