PaxeraUltima
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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User Commentary

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Manager

Functionality and Upgrades

There are a couple of different features we talked to PaxeraHealth about, and I think they are...

Oct 2022
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Manager

Implementation and Training

PaxeraHealth’s initial training was stellar, and our client representative has been consistent.

Oct 2022
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Manager

ROI / Cost (care and feeding)

When we purchased PaxeraUltima, the vendor told us that they needed to reconfigure something, but...

Oct 2022
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Manager

Functionality and Upgrades

PaxeraUltima has been a great system for us. We don't have as many needs as a large hospital might...

Sep 2022
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Manager

Service and Support

There was a time when we were having a difficult time importing some images into PaxeraUltima....

Sep 2022
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Manager

Functionality and Upgrades

PaxeraUltima works great and has been fantastic. I don't have any complaints about it. I would...

Aug 2022
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Manager

Service and Support

For our everyday issues, when we call the support team, they are great. They get right on things,...

Aug 2022
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Manager

Interfacing and Integration

The customer service people are not easy to deal with. They say that it is not their system that is...

Aug 2022
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Manager

Implementation and Training

We get a yearly upgrade. And then if I do have any typical issues, the vendor is helpful. The issue...

Aug 2022
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Manager

Technology

PaxeraUltima goes beyond even what we need. And that is great because there have been features that...

Jun 2022
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Manager

Service and Support

Compared to where the vendor was when we started with them, PaxeraHealth’s support has improved by...

Jun 2022
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Manager

ROI / Cost (care and feeding)

We are definitely getting a return on investment with PaxeraHealth. With the executive team, the...

Jun 2022
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Manager

Win/Loss - Why they were selected (by current clients)

There are some minor features in the system that PaxeraHealth doesn’t really highlight as much, but...

Jun 2022
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Manager

ROI / Cost (care and feeding)

When we looked at PaxeraHealth’s competitors, there was a lot of nickel-and-diming for every little...

Jun 2022
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Manager

Functionality and Upgrades

PaxeraUltima is as easy as possible for our physicians to use, and it is very fluid for them, so...

Jun 2022
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Manager

Implementation and Training

We definitely would purchase PaxeraUltima again. In the beginning, the vendor definitely had some...

Jun 2022
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Manager

Relationship

The promises made by PaxeraHealth are kept much better than with the vendor we had in the past. They...

Jun 2022
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CEO/President

ROI / Cost (care and feeding)

The pricing changes every few years based on how many studies we use. We have so many studies, so...

Dec 2021
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CEO/President

Functionality and Upgrades

PaxeraUltima works well. We don't have the easiest doctors to work with, and doctors, in general,...

Dec 2021
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Manager

ROI / Cost (care and feeding)

The advantage of PaxeraUltima is just the overall ease of use. It achieves all of our goals and...

Dec 2021
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Manager

Other Observations & Comments

With any software, there are always little glitches. Sometimes I wish there were maybe some...

Dec 2021
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Manager

Service and Support

PaxeraHealth has been very responsive and has called and emailed every time we have had an issue....

Dec 2021
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Manager

Interfacing and Integration

The vendor works pretty well with our IT department to get to what we are trying to accomplish in...

Dec 2021
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Manager

Relationship

The vendor definitely met our expectations, but overall, we had to go live with what we got, and we...

Dec 2021
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Manager

Functionality and Upgrades

The system could definitely be easier to use. It isn't the easiest system in the world to learn, but...

Dec 2021
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Manager

Relationship

When we first implemented the product, it didn't have everything we needed to function, but the...

Dec 2021
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Manager

Service and Support

The vendor's services teams are very reactive. Communication on that front can be pretty poor. Maybe...

Dec 2021
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Manager

ROI / Cost (care and feeding)

PaxeraUltima was not the most expensive by any means, but in hindsight, it was probably not worth...

Dec 2021
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Manager

Other Observations & Comments

Whether I would recommend the system would depend on the organization. If the organization were...

Dec 2021
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Manager

Future Outlook

I am hopeful that things might be better a year from now. We are hopeful that over time, the product...

Dec 2021
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Manager

Functionality and Upgrades

The product is part of our plans for at least the next few years, but I would probably not buy the...

Dec 2021
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Manager

Implementation and Training

The initial training on the system was poorly implemented. We had a lot of hiccups in the beginning....

Dec 2021
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Manager

Service and Support

The vendor has worked well with us. Their customer service is amazing and better than the customer...

Dec 2021
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Manager

Functionality and Upgrades

As of now, the product is working fairly well. We still run into hiccups from time to time, but for...

Dec 2021
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