PaxeraHealth
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About PaxeraHealth
PaxeraHealth is working on initiatives to enhance customer satisfaction and the quality of our services through the use of existing support chat features and NPS customer satisfaction surveys, which are embedded directly into our solutions. The NPS surveys will allow PaxeraHealth to routinely receive real-time feedback, address issues, and improve the experience of our customers. Analyzing the top drivers for dissatisfaction will also allow us to prioritize the improvements needed for our products and services.
PaxeraHealth understands that implementations can be lengthy and include multiple integrations and migrations. We will be easing the transition process for new customers coming from legacy systems by adopting cutting-edge platforms to give them a better overview of the implementation process. Additionally, ongoing training initiatives will ensure the smooth onboarding of new users, who will also benefit from a comprehensive training library. PaxeraHealth will provide uninterrupted support enhanced by the expertise of our team and will increase relevant touchpoints throughout the customer’s journey and life cycle, reestablishing the consistency and quality of care our customers have grown to expect from us.
Exceptions
The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).
# of Unique Organization Evaluations:
| 0 - 5 | |
| L | 6 - 14 |
Segment Position
Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.
In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.
Click the segment positions listed below to learn more.