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User Commentary
Loyalty
My hesitation with Patient & Family Communication is that I don’t think a colleague should implement...
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Loyalty
PerfectServe is not going to update Patient & Family Communication due to it being legacy software,...
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Relationship
With PerfectServe, I have one person at the vendor who I work with and who is very knowledgeable....
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Product
The most impactful capability in the solution is the after-visit surveys; we have the ability to...
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Operations
PerfectServe just doesn't have any training documentation. There is no user guide or anything that...
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Operations, Product
We would like to have enough notification to be able to try out and test the changes when there are...
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Product
One of our challenges is uploading documents in Patient & Family Communication. We have run into...
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Relationship
For support, we can email our regional manager, call the contact center, or submit a ticket online....
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Relationship
PerfectServe has worked with us to get and build different things unique to our needs. We can...
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Relationship, Product
We have one issue that we have been working on with PerfectServe for several years, but they haven't...
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Loyalty, Product
We haven’t done any integration with Patient & Family Communication yet, but we hope to have it...
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