Patient & Family Communication Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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User Commentary

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Manager

Product, Value

One of the biggest things that our physicians love about the solution is that it can send a text to...

Apr 2025
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Analyst/Coordinator

Loyalty

My hesitation with Patient & Family Communication is that I don’t think a colleague should implement...

Mar 2025
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Analyst/Coordinator

Loyalty

PerfectServe is not going to update Patient & Family Communication due to it being legacy software,...

Mar 2025
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Analyst/Coordinator

Relationship

With PerfectServe, I have one person at the vendor who I work with and who is very knowledgeable....

Mar 2025
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Analyst/Coordinator

Product

The most impactful capability in the solution is the after-visit surveys; we have the ability to...

Mar 2025
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Analyst/Coordinator

Operations

PerfectServe just doesn't have any training documentation. There is no user guide or anything that...

Mar 2025
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Manager

Operations, Product

We would like to have enough notification to be able to try out and test the changes when there are...

Sep 2024
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Manager

Product

One of our challenges is uploading documents in Patient & Family Communication. We have run into...

Sep 2024
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