eCareCoordinator
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Schafer Jackson
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Manager

Philips has done a really good job of avoiding charging for every little thing, especially during...

Mar 2022
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Manager

From the clinical side, eCareCoordinator has been wonderful. I get a lot of fast turnover with any...

Mar 2022
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Manager

We have had a few issues, and working with our technical support team has been challenging in the...

Mar 2022
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Manager

The reporting in eCareCoordinator is second to none. We get quarterly reports for all our sites, and...

Mar 2022
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Manager

Philips had some new technology that we had access to, but we weren't utilizing it. The FDA recently...

Mar 2022
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Manager

We have had a lot of executive contacts at Philips who are upper-level leaders.

Mar 2022
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Manager

From the technical side, eCareCoordinator has been phenomenal. The cameras that we use for the AV...

Mar 2022
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Manager

We have had some struggles with someone from Philips not understanding us and giving us inconsistent...

Mar 2022
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Manager

We are always looking at other solutions. I think it would be bad on our part if we didn't look at...

Mar 2022
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Manager

The reliability of eCareCoordinator has been phenomenal. The technology works really well, and it is...

Mar 2022
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Director

We use a very manual process to get into our EHR, and that is one of the clunky things in the...

Feb 2022
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Director

Philips' analytics and predictive tools work very well. Those tools are really the vendor's...

Feb 2022
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Director

It would be nice if the system integrated with our EHR a little more easily so that we didn't need...

Feb 2022
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Director

Philips has a really good product, but their initial fees and the cost of the system probably...

Feb 2022
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Director

Considering our current circumstances and our current EHR, I would buy eCareCoorinator again. It is...

Feb 2022
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Director

Philips charges us if we want to do self-reporting with our own data, and they charge us extra for...

Feb 2022
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Manager

Philips does not charge us for every little thing. There have been times when they have helped out,...

Dec 2021
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Manager

Philips is so awesome to work with for implementations. Their team is amazing. Their project manager...

Dec 2021
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Manager

Philips listens to the end users. They rolled out something and thought it was the best thing since...

Dec 2021
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Manager

We always do Philips' education, and then we purchase CME credits. Those credits can be applied to...

Jul 2021
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Manager

Going up to the next level in modernizing the system, our hospital was able to take more system...

Jul 2021
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Manager

I have never had any negative feedback about the system. Of course, our monitors need support and...

Jul 2021
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Manager

Philips executives have come on-site and been available to our executives. I have never heard...

Jul 2021
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