eCareCoordinator
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Subject Expert
Schafer Jackson
Research Director
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User Commentary
Philips has done a really good job of avoiding charging for every little thing, especially during...
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From the clinical side, eCareCoordinator has been wonderful. I get a lot of fast turnover with any...
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We have had a few issues, and working with our technical support team has been challenging in the...
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The reporting in eCareCoordinator is second to none. We get quarterly reports for all our sites, and...
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Philips had some new technology that we had access to, but we weren't utilizing it. The FDA recently...
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We have had a lot of executive contacts at Philips who are upper-level leaders.
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From the technical side, eCareCoordinator has been phenomenal. The cameras that we use for the AV...
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We have had some struggles with someone from Philips not understanding us and giving us inconsistent...
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We are always looking at other solutions. I think it would be bad on our part if we didn't look at...
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The reliability of eCareCoordinator has been phenomenal. The technology works really well, and it is...
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We use a very manual process to get into our EHR, and that is one of the clunky things in the...
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Philips' analytics and predictive tools work very well. Those tools are really the vendor's...
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It would be nice if the system integrated with our EHR a little more easily so that we didn't need...
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Philips has a really good product, but their initial fees and the cost of the system probably...
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Considering our current circumstances and our current EHR, I would buy eCareCoorinator again. It is...
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Philips charges us if we want to do self-reporting with our own data, and they charge us extra for...
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Philips does not charge us for every little thing. There have been times when they have helped out,...
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Philips is so awesome to work with for implementations. Their team is amazing. Their project manager...
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Philips listens to the end users. They rolled out something and thought it was the best thing since...
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We always do Philips' education, and then we purchase CME credits. Those credits can be applied to...
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Going up to the next level in modernizing the system, our hospital was able to take more system...
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I have never had any negative feedback about the system. Of course, our monitors need support and...
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Philips executives have come on-site and been available to our executives. I have never heard...
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