Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Product
Things with Philips have never gone very well. We have never been able to unlock image sharing. The...
Login or Create an Account to see details.
Culture, Relationship
The vendor could improve by deploying what they said they would. Their relationship with us was very...
Login or Create an Account to see details.
Product
IntelliSpace PACS is good, but its advanced visualization piece was obviously designed by a...
Login or Create an Account to see details.
Relationship
We have been running out of storage space, and the vendor has been proactive in helping us deal with...
Login or Create an Account to see details.
Loyalty, Product
We are talking about integrating with other media and radiology images. That is the future. We are...
Login or Create an Account to see details.
Relationship
Philips' support people do speak English, but the level of communication is not great. Also, the...
Login or Create an Account to see details.
Relationship
Even though Philips calls themselves a proactive team, they are not proactive at all. We have to...
Login or Create an Account to see details.
Loyalty, Product
IntelliSpace PACS is quite old at this point. We have trouble with reliability. The interoperability...
Login or Create an Account to see details.
Loyalty, Product
We haven't heard any announcements about the vendor ending their support for IntelliSpace PACS....
Login or Create an Account to see details.
Relationship
Philips is doing extremely well with their support. The system is always running, and we never have...
Login or Create an Account to see details.
Product
There is nothing new with IntelliSpace PACS.
Login or Create an Account to see details.
Loyalty, Relationship
We moved away from IntelliSpace PACS because we were becoming increasingly dissatisfied with it, and...
Login or Create an Account to see details.
Loyalty
We feel that we have been taken care of, and we are looking at moving forward with the transition to...
Login or Create an Account to see details.
Operations
We have had a good experience with training, but we feel it could be more detailed, and Philips...
Login or Create an Account to see details.
Relationship
We have good executive involvement, and it feels like the executive team is aware of both internal...
Login or Create an Account to see details.
Relationship
One of Philips' strengths is their cooperation.
Login or Create an Account to see details.
Operations, Product
The product is easy to use for the end user.
Login or Create an Account to see details.
Product
I have no recommendations for improving the product.
Login or Create an Account to see details.
Relationship
We have been with Philips for many years, but we don’t have nearly the same level of relationship...
Login or Create an Account to see details.
Loyalty
IntelliSpace PACS is not a part of our long-term plans because there is a national move to...
Login or Create an Account to see details.
Product
IntelliSpace PACS is a very simple system. It does exactly what we need it to do. IntelliSpace PACS...
Login or Create an Account to see details.
Loyalty
If Philips continues on the trajectory they are on, then my satisfaction will go down because...
Login or Create an Account to see details.
Loyalty, Value
Philips charges for every little thing to the point where that is one of the reasons we are trying...
Login or Create an Account to see details.
Operations, Product
During the latest upgrade, we introduced some stability issues, and Philips had no idea what caused...
Login or Create an Account to see details.
Product
The front-end bits for the users are great, but the back-end system management and quality control...
Login or Create an Account to see details.
Relationship
Since Philips combined their cardiology things, they are still using outmoded ways of support, and...
Login or Create an Account to see details.
Featured Reports
Preferences