Vue PACS (Non-US) (Carestream)
Filtered view: (Asia/Oceania)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Technology

Philips' biggest opportunity for product improvement is for them to drop the Carestream product.

Mar 2022
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Manager

ROI / Cost (care and feeding)

Philips only focuses on billable projects and regular maintenance. The cultivation of client...

Mar 2022
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Manager

ROI / Cost (care and feeding)

Most of our sites are moving to the system. IntelliSpace PACS was more robust, and Vue PACS is not...

Mar 2022
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CIO

Relationship

We bought Vue PACS from Carestream, and then Philips acquired them. It took us about two to three...

Jan 2022
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CIO

Technology

On the security side, my sense of Philips is that some of their systems are running Windows 7, and...

Jan 2022
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CIO

Implementation and Training

There was not much training required to use Vue PACS. There is no ongoing training with Philips;...

Jan 2022
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CIO

Interfacing and Integration

The problem with integration is due to the company, not the product. Philips bought Carestream's...

Jan 2022
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CIO

Technology

Philips has a vision. They are an innovative company. They are on top of things.

Jan 2022
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CIO

Relationship

I would not buy Vue PACS again. It is not delivering, and forcing Philips to do what they promise is...

Jan 2022
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Director

Implementation and Training

The implementation training is good. The product is okay.

Nov 2021
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Director

Implementation and Training

Most of the complaints I received from our end users are about Philips' post-implementation service....

Nov 2021
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Director

Relationship

Because we had a discussion with Philips' team, I would expect our future satisfaction to increase....

Nov 2021
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