Latin America PACS 2024
15 October 24
| Blake Jensen and Eder Lagemann
The PACS market in Latin America is evolving—vendors have expanded or reestablished their customer bases in certain countries, and some healthcare organizations are considering replacing products that aren’t meeting expectations. An update to KLAS’ 2021 research , this report examines vendors’ regional footprint and performance in Latin America. Altogether, customer satisfaction feedback was collected from 127 respondents, representing 95 separate organizations in 12 countries and territories. Insights are examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as “other Latin American countries and the Caribbean.”
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Physician
Product
The biggest opportunities for product improvement lie in enhancing...
Physician
Product
The vendor’s biggest strengths include a fairly robust user interface...
Manager
Loyalty, Relationship
Philips provides good service support. The acquisition by Philips is...
Manager
Loyalty, Relationship, Product
Philips could improve their segmentation algorithms. However, more and...
CIO
Loyalty
Image Management Vue PACS is part of our long-term plans. All our...
Director
Culture
My wish would be for Philips to provide a truly zero-footprint...
Director
Product
Philips has a true integrated solution that is based on a single...
Director
Relationship
Philips could improve their service quality. I would like them to...
Director
Product
Image Management Vue PACS is relatively stable.
VP/Other Executive
Loyalty, Product
Philips needs to focus on AI capabilities and security aspects, like...